Christine Nath
Sr Business Analyst/Project Manager, AOC
Yvette Love
Technical Lead, CFI
All Hands on Desk:
A Rapid Deployment of CAFM 9i to the California Courts
October 22, 2008

Challenge

How do you Manage a
Portfolio with Unpredictable
Growth and Unique Processes?

Senate Bill 1732
58 Counties
© 2008 TRIRIGA INC. | November 2, 2008 | 4

Equal access to justice
is a key underpinning
of our society and the
rule of law.
© 2008 TRIRIGA INC. | November 2, 2008 | 5

Fact 1 1 courtroom / 15,432 Californians
Fact 2 23+ court facilities are trailers
Fact 3 25% courtrooms have no jury space
Fact 4 41% use public hallways to bring in
custody defendants into courtrooms
Fact 5 68% have inadequate security
Fact 6 78% do not have adequate access for
people with disabilities.
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Unpredictable Growth of the AOC Portfolio
500,000 500k SQFT
20M SQFT
% Increase
300
2.4M SQFT
10.5M SQFT
200
100
750k SQFT 3M SQFT
0
2004 2005 2006 2007 2008 2009 20??
Year
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Transfer Program
Capital Program
Facilities and
Portfolio Programs
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Transfer Program
0 SQFT to 10.5+M SQFT
in 5 years
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Transfer Program ‐ Requires Sharing Space
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Transfer Program
No Money during
Negotiations
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Capital Program
Depends on Public
Funding, NOT Market
Forces.
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Capital Program
Funding for Construction
based on 3 Phases.
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Facilities Mgmt Program
Supports a BIG state
through Regional SPs
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Facilities Mgmt Program
Significant complexity in
the assignment/ approval
of work
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Facilities Mgmt Program
Supports Varied
Facility Types
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Portfolio Mgmt Program
130 Leases and Occupancy Agreements
85 Owned Property
319 Remaining Lease or Owned
200+ Subleases and Licenses
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Solution

Components for Success
People
+
Technology
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People

Planned
Demand Maint
Assets
Maint
Portfolio
Project Oracle
Mgmt Integration
Real
Property
CAFM 9i

Financial
HR System
System
CAFM 9i
Other Systems Mobile
(ie. BAS, SP, VFA) Devices
Integrated Systems
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How Did We Get There?

Long Journey…
8.4 Go Live April 2005
8.4 Difficulties
Surveyed other apps - Tririga was the right
solution
9i Go Live Sep 2008
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1 “All Hands on Desk”
2 Rapid Prototyping
3 Flexibility
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1 “All Hands on Desk”
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Clear Roles and Responsibilities
Business 3rd Party
Team Consultant IT Team
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9i TRIRIGA Configuration and Support Activities
Consultant
Level of Support
IT
Implementation Operations
Phase
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2 Rapid Prototyping
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“Planned” Phased Approach
Portfolio
8.4
Maintenance Mgmt
9i Port RP
Maint
Mgmt
Proj
Mgmt
Oracle
Int
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Four Environments
Proto
type DEV STAGE PROD
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Assumptions
Business driven project
SMEs familiar with Tririga OR similar apps
Prototype environment
3rd Party Consultant well versed in Tririga AND
Industry Best Practices
IT group responsible for the environment
Flexibility
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Waterfall Method
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Waterfall Method
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Agile Development/ Iterative Process
Requirements
Planning Analysis & Design
Deployment
Test & Demo
Prototype
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Agile Development/ Iterative Process
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3 Flexibility
Change is the only constant
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Changes to Business Processes & Priorities
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Changes to the Phased Approach
Portfolio
8.4
Maintenance Mgmt
9i Port Maint
Mgmt Proj Oracle
RP
Mgmt Int
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Changes to Roles and Responsibilities
Business 3rd Party IT
Team Consultant Team
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What Did We Learn?

Lessons Learned
Clear Roles and Responsibilities
Flexibility is critical
Unix Server OS is “almost the same” as
Windows Server OS
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Conclusion

Benefits of CAFM 9i Implementation
Centralized coordination and communication
across distributed workforce
Automate and standardize manual processes
Increase operational efficiency
Provide metrics for planning and increasing
quality of service
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Equal access to justice
is a key underpinning
of our society and the
rule of law.
© 2008 TRIRIGA INC. | November 2, 2008 |
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Questions?