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Grievance Basics I
 

Grievance Basics I

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    Grievance Basics I Grievance Basics I Presentation Transcript

    • GRIEVANCE BASICS I Getting Started
    • Grievance – Five Step Approach   Investigation   Identification   Documentation   Preparation   Presentation
    • Grievance Categories   Violation of the Contract   Violation of Past Practice   Violation of Fair Treatment   Violation of Federal, State or Local Law   Violation of Management Rules and Responsibilities.
    • Grievance – Narrow Scope   Grievances are defined as disputes arising between the employer and employees or between the Employer and the Union with respect to the interpretation and application of the terms of the agreement.   A grievance is defined as any dispute which arises regarding an interpretation, application, or alleged violation of any of the provisions of this Agreement. A grievance may be filed by an Employee covered by this Agreement, individually or through the Association, or by the Association.
    • Grievance – Broader Scope   Grievances are defined as disputes arising between the employer and employees or between the Employer and the Union with respect to the interpretation and application of the one or more of the following: terms of the agreement; past practice; state, federal or local labor laws; personnel policies.
    • Early Resolution Considerations   Members see results quickly   Justice delayed is justice denied   Building relationship with counterpart   Written Grievance results in posturing and inflexibility   Issues that could be resolved become costly if not settled.   Act like an advocate! Think like an arbitrator
    • Saying No to the Potential Grievant   Don’t Put it off   Worked is first to know   Explain the issue fully   Acknowledge worker’s feelings   Explain pitfalls   Offer other ways to help
    • Grievance Interviewing   Who?   What?   Where?   When?   Why?
    • Keep Notes Because   Advocate won’t remember even using active listening   The records will be used by others later   Allows advocate to compare conflicting accounts of the situation   Demonstrates advocate is responsible and thorough   Use forms if available and fill in the answers
    • Next Class Topics   Identification of Grievance   Writing Grievances   Precedents   Grievance Negotiation Strategies   Asking Questions   Hazards of doing nothing