1. An Introduction COA Accreditation

2. March 11 © Council on Accreditation 2005 All Rights Reserved 2 Who is COA? Independent Accredit full array of community-based behavioral health care and social service organizations Private, non-profit established in 1977 by CWLA and ACF More than 1500 private and public organizations accredited or in process All 50 states, Canada, Puerto Rico, Bermuda, the Philippines, Great Britain

3. March 11 © Council on Accreditation 2005 All Rights Reserved 3 Characteristics of COA Accreditation Open, facilitative, collaborative process Person-centered service delivery Four – year accreditation Process takes 12-18 months Volunteer professionals Includes all programs and services Review of all aspects of an organizations operations Several opportunities to show implementation...and correct problems

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5. March 11 © Council on Accreditation 2005 All Rights Reserved 5 Types of Organizations Seeking Accreditation Nonprofits For-profits Public Agencies State, County, Municipal Tribal Programs Network Lead Agencies Intercountry Adoption

6. March 11 © Council on Accreditation 2005 All Rights Reserved 6 Standards Websites Private Organization 8th Edition Standards Public Agency 8th Edition Standards www.coastandards.org Canadian Organization 8th Edition Standards www.coacanadastandards.org After School Program Standards www.coaafterschool.org

7. March 11 © Council on Accreditation 2005 All Rights Reserved 7 Services We Accredit Child and Family Services Mental Health Services Substance Abuse / Opiod Treatment Aging Services Homeless Services Services for the Developmentally Disabled Juvenile Justice Service-Provider Networks Credit Counseling Services Hague Inter-country Adoption After School Programs

8. March 11 © Council on Accreditation 2005 All Rights Reserved 8 The Benefits of Accreditation

9. March 11 © Council on Accreditation 2005 All Rights Reserved

10. 10 External Recognition Governmental Deemed Status Accreditation Mandates Tiered Reimbursement Training or Financial Support The Field Sponsoring and Supporting Organizations United Ways Insurance and Managed Care Blue Cross / Blue Shield Magellan, Managed Health Services, Behavioral Health Services, Inc. Foundations

11. March 11 © Council on Accreditation 2005 All Rights Reserved 11 COA Recognition in Ohio After School Programs Tiered Reimbursement The Ohio Department of Job and Family Services, Bureau of Child Care and Development Mental Health Deemed Status The Ohio Department of Mental Health Contractor Mandate The Ohio Department of Mental Health Residential Treatment Facilities Medicaid Mandate Substance Abuse Contractor Mandate The Ohio Department of Alcohol and Drug Addiction Services

12. Sponsor Organizations Supporting Organizations American Association of Children's Residential Centers ANCOR Child Welfare League of Canada Eagle Program of United Methodist Assn Employee Assistance Society of North America Mental Health Corporations of America National Association for Children's Behavioral Health National Assn of Social Workers National Alliance for the Mentally Ill National Assn of State Alcohol and Drug Abuse Directors National Assn of Therapeutic Wilderness Therapy Programs National Council for Community Behavioral Healthcare Alliance for Children and Families Association of Jewish Family & Children's Agencies Catholic Charities USA Child Welfare League of America Children's Home Society of America Foster Family-based Treatment Assn Joint Council on International Adoption Lutheran Services in America National Council on Adoption National Foundation for Consumer Credit National Network for Youth National Organization of State Associations for Children Volunteers of America

13. March 11 © Council on Accreditation 2005 All Rights Reserved 13 COA Standards

14. March 11 © Council on Accreditation 2005 All Rights Reserved 14 COA's 8th Edition Standards Rigorous, Relevant, Realistic Developed by the field Goal statements -- don't have to be perfect Describe WHAT not HOW Core set of administration and management standards

15. March 11 © Council on Accreditation 2005 All Rights Reserved 15 How Are Standards Developed? Extensive review of literature Expert consensus National Standards Advisory Panels Program visits Direct feedback from stakeholders Field Review

17. Juvenile Justice

18. Native American, Aboriginal, and First Nation Children and Family Services

19. Network Standards

20. Outcomes Measurement and Quality Improvement

21. Owner-Operated Organizations

22. Public Agency

23. Vocational Rehabilitation

24. Wilderness Therapy

25. Workforce Development

26. Administrationand Management

27. Adult Guardianship

28. Aging Services

29. Behavioral Healthcare

30. Board Standards

31. Child and Family Services

32. Child Guardianship

33. Community Building

34. Developmental Disabilities

35. Domestic Violence

36. Employee Assistance Programs

37. Financial Management and Debt CounselingMarch 11 © Council on Accreditation 2005 All Rights Reserved

38. www.coastandards.org

39. www.coanet.org

40. March 11 © Council on Accreditation 2005 All Rights Reserved 19 Administration & Management Administration and Management Ethical Practice Financial Management Governance Human Resources Network Administration Performance and Quality Improvement Risk Prevention and Management Service Delivery Administration Administrative and Service Environment Behavior Support and Management Client Rights Training and Supervision

41. March 11 © Council on Accreditation 2005 All Rights Reserved 20 Service Standards: Common Elements Access / Outreach Assessment Service Planning Service Philosophy Service Elements Case Closing Aftercare and Follow-up Personnel

42. March 11 © Council on Accreditation 2005 All Rights Reserved 21 COA Accreditation Process

43. Steps in the Process March 11 © Council on Accreditation 2005 All Rights Reserved 22

45. Establish important dates and milestones

47. Activities

48. Interview staff, Board, stakeholders

49. Review documents and records

50. Visit programs