Assessment is an investment

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Presentation at the American Library Association conference on June 29, 2014 at the Libraries Unlimited booth.

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Assessment is an investment

  1. 1. Joe Matthews ALA 2014
  2. 2. Strategic Tenets
  3. 3. The Right Stuff
  4. 4. The Right Services
  5. 5. Productivity
  6. 6. Efficiency
  7. 7. Customer Service
  8. 8. Out and About
  9. 9. Assessment
  10. 10. Thanks Joe AT JoeMatthews.Org

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