AFS Technlogies Selects AbilityCRM as their Preferred CRM Partner


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AFS / AbilityCRM Press Release - March 29, 2011

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AFS Technlogies Selects AbilityCRM as their Preferred CRM Partner

  1. 1. AFS TECHNOLOGIES SELECTS ABILITYCRM AS THEIR PREFERREDCUSTOMER RELATIONSHIP MANAGEMENT (CRM) PARTNERPhoenix, AZ, March 29, 2011 - AFS Technologies is excited to announce the continuedcommitment to expanding their suite of technology solutions, by providing customers the lowestTotal Cost of Ownership (TCO) with the selection of AbilityCRM as their preferred CustomerRelationship Management (CRM) partner. AbilityCRM will assist in integrated implementationswith Microsoft Dynamics CRM and AFS Order Management Solutions (OMS).AbilityCRM has more than 13 years of experience installing Microsoft CRM, configuring CRMworkflows unique to each specific client, and maximizing customer ROI. With AFS OMS andMicrosoft Dynamics CRM tightly integrated, data will flow seamlessly throughout AFSTechnologies’ entire suite of products, eliminating duplicate data entry, inaccurate data, andinconsistent data.“Users will get a 360 degree view of customer details in CRM and initiate orders for the customerin OMS from the same screen,” stated Suhas Gudihal, CTO of AFS Technologies. “AFS customerswon’t have to “double enter” sales leads, contact information, etc., and instead, a sales rep canenter the information once into the CRM system and be assured that the key information isautomatically updated into AFS OMS,” continued Gudihal.Microsoft Dynamics CRM is more than just a CRM data capture tool, it provides powerfulworkflow processes. “No longer will a sales lead be lost or not escalated through the properchannels,” said Mark Miller, VP Supply Chain of AFS Technologies. “With powerful workflowcapabilities, AFS customers can have their unique process flows configured to reflect theirbusiness requirements, and are not limited to running their business within the limitations of theCRM. AFS is excited to announce our partnership alliance with AbilityCRM, an industry leader inCRM implementations,” continued Miller.“AbilityCRM is thrilled with its new relationship with AFS Technologies,” stated James Marzola,President and CEO of AbilityCRM. “AFS is an outstanding company with excellent productofferings; and they’re one of our neighbors here in the greater Phoenix area. We’ve helpedcompanies all over the United States realize the benefits of using Microsoft Dynamics CRM andlook forward to doing the same for AFS’ customers,” confirmed Marzola.“Microsoft invests heavily in our partners to ensure they have all the latest information andresources at their fingertips to develop the world’s best solutions for our shared customers,” saidMichael Park, Corporate Vice President for U.S. Microsoft Dynamics at Microsoft Corp.“AbilityCRM has demonstrated know-how helping its customers generate business value withMicrosoft Dynamics products.”AFS Technologies Inc. is the leading provider of business enterprise and on demand softwareAbout AFS Technologies The company serves over 1,200 customers across the Americas with a portfolio of
  2. 2. solutions for the food & beverage, supply chain, and financial segments. AFS Supply ChainSolutions and AFS Food & Beverage Solutions are designed to reduce costs, improve efficiency,increase sales and margins, streamline internal processes, and assist in regulatory compliance.AFS Financial Solutions address the complex issues related to revenue recognition as part of acomprehensive ERP system including GL, AR and AP. All AFS solutions utilize service-orientedarchitecture (SOA) built with Microsoft .NET framework technology. With a focus on modulardesign, the solutions allow customers in manufacturing, sales agencies, distribution, and incomplex software companies the flexibility to upgrade specific elements of the software withoutaffecting the rest of the system. To match the needs of our diverse customer base, products areavailable on both a license and true SaaS model basis.AbilityCRM started providing Customer Relationship Management (CRM) solutions in 1998 andAbout AbilityCRMsince then has helped hundreds of companies in many markets throughout the United States toimprove their business. AbilityCRM achieved the level of Gold Partner status with MicrosoftDynamics CRM, is a Managed Partner with Microsoft, and is part of the Microsoft DynamicsPartner Advisory Board. AbilityCRM is also a Certified Business Partner with Sage SalesLogixCRM.The real value of AbilityCRM is its understanding of how to make CRM work better for its clientcompanies: • Adjust CRM to fit your business practice • Integrate it with your ERP/Accounting and other Information Systems • Assist in user adoption through training, change management, and CRM Help Desk • Maximize its use through business intelligence, dashboards and mobilityAbilityCRM is headquartered in Scottsdale, ArizonaMicrosoft Dynamics is a line of financial, customer relationship and supply chain managementAbout Microsoft Dynamics CRMsoftware that helps businesses work more effectively. Delivered through a network of channelpartners providing specialized services, these integrated, adaptable business managementsolutions work like and with familiar Microsoft software to streamline processes across an entirebusiness.