During my professional lifetime, I have seen at least 4 major enterprise IT transformations, and they seem to be occurring with increasing acceleration. When I first came into the workforce, the enterprise IT norm was centered on mainframe computers focused on batch-processed financial applications. This was the era of Burroughs and Univac and NCR and Control Data and Honeywell. This era was soon eclipsed by the rise of minicomputers.Minis were themselves eclipsed by the PC revolution, stitched together in Local Area Networks. Steroids in the form of the internet changed everything about how we connected PCs together distributed documents and information around our organizations. And then along came Google and our expectations about enterprise IT and simplicity of use morphed once again.
The challenges here are enormous. Expectations of Enterprise IT are rising. The business, still reeling from the crash of 2008, is questioning the rigidity and cost of legacy systems. The focus of IT is changing from a traditional focus on standardizing and automating back-end manual processes – a focus on CONTROL – to a focus on empowering and connecting knowledge workers and improving knowledge worker productivity and innovation. in the world of Systems of Engagement – no one on the user side cares about any of this. However, because these systems are being used by enterprises, they will inevitably be subject to the same legal and social restrictions as traditional enterprise content, and therein lies the rub. Today that rub is significantly limiting endorsement and adoption of consumer-style communication and collaboration facilities around the world, and it will continue to do so until the content management industry and its customers develop protocols and policies to address its issues.
Transcript of "World Paper Free Day -- Oct 27"
Paper, paper everywhere...<br />What are YOU going to do about it?<br />Hashtag = #wpfd<br />
1975<br />“Vincent E. Giuliano of Arthur D. Little, Inc., figures that the use of paper in business for records and correspondence should be declining by 1980, ‘and by 1990, most record-handling will be electronic.’”<br />
Digital image copies of information converted from paper (and microfilm) are the legal equivalent of their paper counterparts and may be considered as admissible in evidence as the original paper record in any legal or administrative proceeding...<br />(The Legality of Digital Image Copies of Paper Records, Cohasset Associates)<br />
Even with an electronic copy we can't destroy the paper original.<br />
Digital image copies, like all other types of copies, are acceptable in any legal or administrative proceeding regardless of whether the original is in existence or not ...<br />(The Legality of Digital Image Copies of Paper Records, Cohasset Associates)<br />
#2<br />Lack of Understanding of the <br />BUSINESS <br />(not the environmental) benefits<br />
Improved Productivity.<br />7.5 percent of all documents get lost; 3 percent of the remainder get misfiled (Inc. Magazine)<br />Companies misfile up to 20 percent of their records (ARMA International)<br />
Risk Reduction.<br />80% of information is still retained on paper (CAP Venture)<br />Natural and man-made disasters<br />
Cost Savings.<br />It costs $25,000 to fill a 4 drawer filing cabinet, $2,000 to maintain (futurelawoffice.com)<br />Average cost of courier - $15<br /> 15% of an organizations revenues are spent creating, managing & distributing documents <br /> 60% of employee time is spent working with document<br />
#3<br />Thinking Too Tactically<br />The Goal is to Prepare Your Organization for the <br />So-Lo-Mo <br />Revolution<br />You won’t survive with an elegant digital front-end and paper-clogged processes on the back-end.<br />Think business velocity and customer engagement. <br />
Resources<br />AIIM Paper Free home page -- http://www.aiim.org/events/paper-free-day<br />8 things you need to know about getting rid of paper (ebook) -- http://www.aiim.org/Resources/eBooks/Getting-Rid-of-Paper<br />AIIM PaperLess Toolkit -- http://www.aiim.org/Resources/Publications/ECM-Toolkits/2689<br />AIIM Training/Capture -- http://www.aiim.org/Training/Capture-Course<br />AIIM Capture Microsite -- http://www.aiim.org/Capture<br />AIIM Capture Community -- http://www.aiim.org/Community/Capture<br />
Get connected with World Paper Free Day.http://www.aiim.org/paperfreeday<br />