Information opportunities in social, mobile, and cloud technologies

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My keynote presentation at the AIIM UK Roadshow.

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Information opportunities in social, mobile, and cloud technologies

  1. 1. John Mancini President, AIIM Twitter and LinkedIn = Jmancini77 Blog = DigitalLandfill.orgInformation Opportunities in theSocial, Local & Mobile Era
  2. 2. The  Chessboard  Fable  
  3. 3. Engagement is the Objective.
  4. 4. aiim.org/futurehistory  
  5. 5. Systems  of  Engagement   Social  and   Era   Mainframe   Mini   PC   Internet   Cloud   Systems  of  Record   Years   1960-­‐1975   1975-­‐1992   1992-­‐2001   2001-­‐2009   2010-­‐2015   Typical   A  batch   A  dept   A   An   thing   A  web  page   trans   process   document   interacQon   managed  Best  known   Digital   IBM   MicrosoN   Google   Facebook   company   Equipment   Social   Content   Image   Document   Content   Microfilm   Business  mgmt  focus   Mgmt   Mgmt   Mgmt   Systems  
  6. 6. Considera*on   Systems  of  Record   Systems  of  Engagement  Focus   TransacQons   InteracQons  Governance   Command  &  Control   CollaboraQon  Core  Elements   Facts  &  Commitments   Ideas  &  Nuances  Value   Single  Source  of  Truth   Discovery  &  Dialog  Standard   Accurate  &  Complete   Immediate  &  Accessible  Content   Authored   Communal  Primary  Record  Type   Documents   ConversaQons  Searchability   Easy   Hard  Usability   User  is  trained   User  “knows”    Accessibility   Regulated  &  Contained   Ad  Hoc  &  Open  RetenQon   Permanent   Transient  Policy  Focus   Security  (Protect  Assets)   Privacy  (Protect  Users)  
  7. 7. The Business Needs to Reclaim IT Leadership.
  8. 8. Every Revolution Needs a Manifesto
  9. 9. AIIM.org/OccupyIT – FREE eBook
  10. 10. Every Revolution Needs a Manifesto – and a Marx
  11. 11. "A child of five wouldunderstand this. Sendsomeone to fetch a childof five.” AIIM.org/OccupyIT – FREE eBook
  12. 12. Our Demands.
  13. 13. #1 – Commit to the Cloud.
  14. 14. #1 – Commit to the Cloud. 1.  60 percent of organizations are ready to embrace cloud computing. [IBM CIO Survey] 2.  The market for virtual private cloud solutions will grow from $7.5 billion in 2011 to $66.4 billion in 2020. [Forrester] 3.  However, 1/3 of organizations still unlikely to use cloud-based or SaaS solutions. [AIIM]
  15. 15. #2 – Mobilize Everything.
  16. 16. #2 – Mobilize Everything. 1.  67% of organizations believe mobile important or very important to shaping processes. [AIIM] 2.  The median organization that has “mobilized” a process responds 2.7X faster. [AIIM] 3.  However, 76% of organizations have no mobile processes. [AIIM] 4.  Only 2.5% of the processes that could be mobile are. [AIIM]
  17. 17. #3 – Make the Business Social.
  18. 18. #3 – Make the Business Social. 1.  70% of young professionals have “friended” either their colleagues, their manager, or both. [Cisco] 2.  68% of young professionals believe that company-issued devices should be available for both work and play. [Cisco] 3.  51% of organizations consider social business to be “Imperative” or “Significant” [AIIM]
  19. 19. #4 – Digitize Anything That Moves.
  20. 20. #4 – Digitize Anything That Moves. 1.  The median cost to process a paper invoice is still > $9. [AIIM] 2.  52% of organizations have yet to adopt any automated AP systems. [AIIM] 3.  Median % of processes that could be paper free that actually are = 14%. [AIIM] 4.  45% of documents that are scanned are “born digital” [AIIM]
  21. 21. #5 - Prepare for Extreme Information Management.
  22. 22. #5 - Prepare for Extreme Information Management.1.  The amount of information will grow by 44X by 2020 and the # of containers by 67X. [IDC]2.  The # of IT staff will grow by 1.4X [IDC]3.  Two-thirds of organizations have an Information Management Strategy, only 22% use it. [AIIM]4.  79% of organizations have an Information Retention policy, but only 32% enforce it. [AIIM]
  23. 23. The Revolution will be led by a new breed ofInformation Professional.
  24. 24. Not just IT.
  25. 25. Not just Process People.
  26. 26. Not just Lawyers.
  27. 27. Not just Records Managers.
  28. 28. These are Information professionals. IT  Legal  professional   Risk/Liability  Focus   Records  Manager   Digital  Archivist   Business  Process  Owners   Professionals   InformaQon   Value  Focus   Business  Analyst   Knowledge  Manager   InformaQon/Data  ScienQst   Ent  InformaQon  Manager   Governance  Focus   Info/Data  Stewards   Ent  InformaQon  Architect   Social  Focus   InformaQon  Curators   Community  Managers   Most  roles  from  Deb  Logan  and  Regina  Casonata,  Gartner  
  29. 29. The demand for information professionals will grow by 50% by 2015.Information Professionals can put these skills inCONTEXT.
  30. 30. Information Professionals Matter.AIIM.org/certification
  31. 31. Join the Revolution on Facebookhttp://www.facebook.com/occupyITmanifesto
  32. 32. AIIM.org/OccupyIT – FREE eBook

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