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ECM and State and Local Government Key Trends and Business Drivers John Mancini President, AIIM
 
The only roadmap for competency in  Electronic Records Management (ERM) and Enterprise Content Management (ECM) On-line an...
<ul><li>AIIM End User Survey Results </li></ul><ul><li>Survey information can be found at  www.aiim.org/industrywatch </li...
<ul><li>What’s important for state and local governments? </li></ul><ul><li>In which applications are state and local gove...
What is the most significant business driver for your organization? State and local organizations only, N=158
Please rate your overall effectiveness in managing electronic information… State and local organizations only, N=158
How would you best characterize your organization’s experience with DM and RM? State and local organizations only, N=158
<ul><li>What’s important for state and local governments? </li></ul><ul><li>In which applications are state and local gove...
Likely process and application interests over next 12 months… State and local organizations only, N=158
On average, the percentage of time I spend on e-mail related activity is… State and local organizations only, N=158
Had to turn over e-mail in response to a legal investigation… State and local organizations only, N=158
Where are you in implementing an e-mail strategy? State and local organizations only, N=158
How do you archive e-mail? State and local organizations only, N=158
<ul><li>What’s important for state and local governments? </li></ul><ul><li>In which applications are state and local gove...
How important is hard dollar cost justification?  State and local organizations only, N=158
What is the most challenging aspect of DM and RM?  State and local organizations only, N=158
Top 3 problems… State and local organizations only, N=158
To whom does the staff responsible for ERM report?  State and local organizations only, N=158
Please rate ERM competence of IT staff… State and local organizations only, N=158
Please rate ERM awareness of executive staff… State and local organizations only, N=158
Please rate IT competence of RM staff… State and local organizations only, N=158
<ul><li>All this does matter… </li></ul>
PUBLIC SECTOR:  How does the effectiveness of your organization compare to your peers? (% “more effective” or “much more e...
<ul><li>Survey information can be found at  www.aiim.org/industrywatch </li></ul><ul><li>Get e-mail updates at my blog at ...
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ECM in State and Local Government

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Some key trends in the state and local government industry from AIIM President John Mancini

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Transcript of "ECM in State and Local Government"

  1. 1. ECM and State and Local Government Key Trends and Business Drivers John Mancini President, AIIM
  2. 3. The only roadmap for competency in Electronic Records Management (ERM) and Enterprise Content Management (ECM) On-line and Private courses available www.aiim.org/training
  3. 4. <ul><li>AIIM End User Survey Results </li></ul><ul><li>Survey information can be found at www.aiim.org/industrywatch </li></ul><ul><li>Get e-mail updates at my blog at www.aiim.typepad.com </li></ul><ul><li>All data unless otherwise noted for State and Local Government </li></ul>
  4. 5. <ul><li>What’s important for state and local governments? </li></ul><ul><li>In which applications are state and local governments interested? </li></ul><ul><li>What’s standing in the way? </li></ul>
  5. 6. What is the most significant business driver for your organization? State and local organizations only, N=158
  6. 7. Please rate your overall effectiveness in managing electronic information… State and local organizations only, N=158
  7. 8. How would you best characterize your organization’s experience with DM and RM? State and local organizations only, N=158
  8. 9. <ul><li>What’s important for state and local governments? </li></ul><ul><li>In which applications are state and local governments interested? </li></ul><ul><li>What’s standing in the way? </li></ul>
  9. 10. Likely process and application interests over next 12 months… State and local organizations only, N=158
  10. 11. On average, the percentage of time I spend on e-mail related activity is… State and local organizations only, N=158
  11. 12. Had to turn over e-mail in response to a legal investigation… State and local organizations only, N=158
  12. 13. Where are you in implementing an e-mail strategy? State and local organizations only, N=158
  13. 14. How do you archive e-mail? State and local organizations only, N=158
  14. 15. <ul><li>What’s important for state and local governments? </li></ul><ul><li>In which applications are state and local governments interested? </li></ul><ul><li>What’s standing in the way? </li></ul>
  15. 16. How important is hard dollar cost justification? State and local organizations only, N=158
  16. 17. What is the most challenging aspect of DM and RM? State and local organizations only, N=158
  17. 18. Top 3 problems… State and local organizations only, N=158
  18. 19. To whom does the staff responsible for ERM report? State and local organizations only, N=158
  19. 20. Please rate ERM competence of IT staff… State and local organizations only, N=158
  20. 21. Please rate ERM awareness of executive staff… State and local organizations only, N=158
  21. 22. Please rate IT competence of RM staff… State and local organizations only, N=158
  22. 23. <ul><li>All this does matter… </li></ul>
  23. 24. PUBLIC SECTOR: How does the effectiveness of your organization compare to your peers? (% “more effective” or “much more effective”) # of organizations viewing themselves as effective = 2.3X more in strategic sample AIIM State of Industry survey
  24. 25. <ul><li>Survey information can be found at www.aiim.org/industrywatch </li></ul><ul><li>Get e-mail updates at my blog at www.aiim.typepad.com </li></ul>
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