8 Reasons You Need a
 Strategy for Managing
 Information…

Before it’s too late.
aiim.org/training

For free e-book

Text AIIM to 96625

Or go to aiim.org/8things
The point at which a
                                       slow, reversible change
                                      ...
My thesis – part 1: We are approaching an
information management tipping point.
My thesis – part 2: You better get your
S**T together before it’s too late.
What happened?
Gordon Moore
Computing capacity 2X every 18-24 months.
Source
=
Chris
Anderson,
Free





1961
=
$10/transitor

Source
=
Chris
Anderson,
Free





1965
=
$2.50/transitor

Source
=
Chris
Anderson,
Free





1968
=
$1/transitor

Source
=
Chris
Anderson,
Free





1975
=
10
cents/transitor

Source
=
Chris
Anderson,
Free





1982
=
1
cent/transitor

Source
=
Chris
Anderson,
Free





2009
=
$300
for
2
billion
transistors

Source
=
Chris
Anderson,
Free





2009
=
.000015
cents/transitor

But that ain’t all.
Bandwidth has improved even faster.
1971
=
1200
BPS

2009
=
7.2MbPS

As has storage…
1977
=
$150
per
MB

2009=
$139
per
TB

Creating a triple crown
  convergence with
    revolutionary
implications for those
who help organizations
     manage the...
8 Reasons You Need a
 Strategy for Managing
 Information…

Before it’s too late.
#1 -- A tidal wave of information.
By 2011, the
        digital universe
             will be

               10X
        as big as it was
            in 200...
30%
               of this is
               business
                content




Source:
IDC

Most organizations
 don’t know what
 they don’t know.
How important is the effective
management of electronic information to
the long-term success of your
organization?
89%
   “important” or 
       “extremely important”
“How confident are you that your
organization could demonstrate that your
electronic information is accurate,
accessible, a...
25%
 “very confident” or 
       AIIM crowd




     “quite confident”
63%
   Non-AIIM crowd
Hunh?
They don’t know what
 they don’t know.
#2 – Ubiquitous computing.
Was…Information was a rare commodity.
Is…it’s a true commodity…
  Even a fashion statement
#3 – Social everything.
For most executives, social media is scary.
Just like e-mail was.
18-30
“I expect to
use the same                    47%
type of
networking
tools with my          31-45

business
colleague...
18-30
“It is easier to
locate                           80%
‘knowledge’ on
the Web than it
is to find it on         31-45

...
18-30
“I believe that
the ‘wisdom of                  57%
the crowds’
improves
information            31-45

quality ”
   ...
Why should you care?

FOR GEN X AND GEN Y
E-MAIL IS IRRELEVANT
– IN 2009 BC STOPPED
DISTRIBUTING E-MAIL
ADDRESSES TO
INCOM...
Why should you care?

                                                                             BECAUSE VISITING
      ...
Why should you care?

BECAUSE 34% OF
BLOGGERS POST
OPINIONS ABOUT
PRODUCTS AND
BRANDS.

Socialnomics
Executives need to understand
    the difference between
 playing around on Facebook
       and building a true
 collabora...
How will your organization
       move from 
        column 1 
            to 
       column 2?
Source:

Pretzel
Logic
–
Sameer
Patel

#4 – Collaboration without governance a

 
 
 
recipe for disaster.
It’s not only SharePoint.
Is there an executive endorsed plan in
your organization as regards where
SharePoint will 
and will not 
be used?
Is there an executive endorsed plan in
your organization as regards where
SharePoint will 
and will not 
be used?



57% NO
And the same could be said
  for just about any other
     collaborative tool.
Have you thought through the
 governance implications of
     your collaboration
       deployments?
Governance
1.     No “easy” button
2.     One size does not fit all
3.     It’s not rocket science
4.     Pay me now or pay...
#5 – The era of simplicity.
Does your information management
      software feel like this...
Or this...
It matters, because the power has
        shifted to users…

They will find a way around you (IT)
            if need be.
#6 – The tree huggers’ time has come.
Paper reduction represents a huge

productivity and environmental opportunity.
On average, just 21% of invoices are sent

electronically.
For 56% of organizations, volume of paper

records increasing.
Most paper records not electronically
indexed.
There are over 4 trillion paper documents in
the U.S., growing at a rate of 22% per year.
Task #1: Reduce the amount of paper in
processes.
Task #2: Keep digital what starts digital.
1.  Save $ on paper and
    shipping.
2.  Increase process
    effectiveness.
3.  Integrate field ops.
4.  Reduce real esta...
#7 – You can’t do this manually.
Why should you care if your processes are
manual?
It costs $20 to file a document, $120 to find
a misfiled document, and $220 to reproduce
a 
lost document.
7.5 percent of all documents get lost; 3
percent of the remainder get misfiled.
The average document photocopied 19
times.
Professionals spend 5 – 15% of their time
reading information, but up to 50% looking
for it.
By 2011, the
        digital universe
             will be

               10X
        as big as it was
            in 200...
Is this the race in which you want to compete?
#8 – Mismanagement risks are rising.
80% of all the world's lawyers
are in the US.
130,000 students are currently
attending law schools.
Plaintiffs filed 30 Million new
lawsuits last year or 82,000 per
day.
63% of IT managers have been
required to produce an e-mail as
part of legal action.




                  June
2007
Osterm...
The cost of e-Discovery for
Microsoft is between $10 and
$20 million dollars for each and
every lawsuit.



              ...
28% of organizations would take
more than a month to produce
documents for a legal discovery
process.



                 ...
50% of IT mangers said they’d
rather have a cavity filled than
respond to a e-discovery request.




                   Jun...
You need to think expansively
         about risk.
Information
management risks
1.    Non-capture
2.    Loss
3.    Malice
4.    Attribution
5.    Unauthorized access
6.    U...
My thesis – part 1: We are approaching an
information management tipping point.
My thesis – part 2: You better get your
S**T together before it’s too late.
My thesis – part 3: We can help.
aiim.org/training

For free e-book

Text AIIM to 96625

Or go to aiim.org/8things
8 reasons you need a strategy for managing information...before it's too late
8 reasons you need a strategy for managing information...before it's too late
8 reasons you need a strategy for managing information...before it's too late
8 reasons you need a strategy for managing information...before it's too late
8 reasons you need a strategy for managing information...before it's too late
8 reasons you need a strategy for managing information...before it's too late
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Highlights from a keynote presentation that complements AIIM's free e-book -- 8 reasons you need a strategy for managing information...before it's too late.

E-book available at http://www.aiim.org/8things

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8 reasons you need a strategy for managing information...before it's too late

  1. 1. 8 Reasons You Need a Strategy for Managing Information… Before it’s too late.
  2. 2. aiim.org/training

  3. 3. For free e-book Text AIIM to 96625 Or go to aiim.org/8things
  4. 4. The point at which a slow, reversible change becomes irreversible, often with dramatic consequences. The point in time at which some new technology becomes mainstream. Tipping point (Wikipedia)
  5. 5. My thesis – part 1: We are approaching an information management tipping point.
  6. 6. My thesis – part 2: You better get your S**T together before it’s too late.
  7. 7. What happened?
  8. 8. Gordon Moore
  9. 9. Computing capacity 2X every 18-24 months.
  10. 10. Source
=
Chris
Anderson,
Free
 1961
=
$10/transitor

  11. 11. Source
=
Chris
Anderson,
Free
 1965
=
$2.50/transitor

  12. 12. Source
=
Chris
Anderson,
Free
 1968
=
$1/transitor

  13. 13. Source
=
Chris
Anderson,
Free
 1975
=
10
cents/transitor

  14. 14. Source
=
Chris
Anderson,
Free
 1982
=
1
cent/transitor

  15. 15. Source
=
Chris
Anderson,
Free
 2009
=
$300
for
2
billion
transistors

  16. 16. Source
=
Chris
Anderson,
Free
 2009
=
.000015
cents/transitor

  17. 17. But that ain’t all.
  18. 18. Bandwidth has improved even faster.
  19. 19. 1971
=
1200
BPS

  20. 20. 2009
=
7.2MbPS

  21. 21. As has storage…
  22. 22. 1977
=
$150
per
MB

  23. 23. 2009=
$139
per
TB

  24. 24. Creating a triple crown convergence with revolutionary implications for those who help organizations manage their information.
  25. 25. 8 Reasons You Need a Strategy for Managing Information… Before it’s too late.
  26. 26. #1 -- A tidal wave of information.
  27. 27. By 2011, the digital universe will be 10X as big as it was in 2006 Source:
IDC

  28. 28. 30% of this is business content Source:
IDC

  29. 29. Most organizations don’t know what they don’t know.
  30. 30. How important is the effective management of electronic information to the long-term success of your organization?
  31. 31. 89% “important” or “extremely important”
  32. 32. “How confident are you that your organization could demonstrate that your electronic information is accurate, accessible, and trustworthy?”
  33. 33. 25% “very confident” or AIIM crowd “quite confident” 63% Non-AIIM crowd
  34. 34. Hunh?
  35. 35. They don’t know what they don’t know.
  36. 36. #2 – Ubiquitous computing.
  37. 37. Was…Information was a rare commodity.
  38. 38. Is…it’s a true commodity… Even a fashion statement
  39. 39. #3 – Social everything.
  40. 40. For most executives, social media is scary.
  41. 41. Just like e-mail was.
  42. 42. 18-30 “I expect to use the same 47% type of networking tools with my 31-45 business colleagues as I 37% do with my friends and 31% family.” >45
  43. 43. 18-30 “It is easier to locate 80% ‘knowledge’ on the Web than it is to find it on 31-45 our internal systems ” 73% >45 64%
  44. 44. 18-30 “I believe that the ‘wisdom of 57% the crowds’ improves information 31-45 quality ” 49% >45 33%
  45. 45. Why should you care? FOR GEN X AND GEN Y E-MAIL IS IRRELEVANT – IN 2009 BC STOPPED DISTRIBUTING E-MAIL ADDRESSES TO INCOMING FRESHMAN Socialnomics
  46. 46. Why should you care? BECAUSE VISITING SOCIAL SITES IS 4TH MOST POPULAR ONLINE ACTIVITY—AHEAD OF PERSONAL EMAIL. Nielsen, Global Faces & Networked Places Originally
cited
in:

hNp://www.slideshare.net/mzkagan/what‐the‐S‐is‐social‐media‐one‐year‐later

  47. 47. Why should you care? BECAUSE 34% OF BLOGGERS POST OPINIONS ABOUT PRODUCTS AND BRANDS. Socialnomics
  48. 48. Executives need to understand the difference between playing around on Facebook and building a true collaborative infrastructure for their organization.
  49. 49. How will your organization move from column 1 to column 2?
  50. 50. Source:

Pretzel
Logic
–
Sameer
Patel

  51. 51. #4 – Collaboration without governance a recipe for disaster.
  52. 52. It’s not only SharePoint.
  53. 53. Is there an executive endorsed plan in your organization as regards where SharePoint will and will not be used?
  54. 54. Is there an executive endorsed plan in your organization as regards where SharePoint will and will not be used? 57% NO
  55. 55. And the same could be said for just about any other collaborative tool.
  56. 56. Have you thought through the governance implications of your collaboration deployments?
  57. 57. Governance 1.  No “easy” button 2.  One size does not fit all 3.  It’s not rocket science 4.  Pay me now or pay me later 5.  “Undo” is hard 6.  More silos only good in farming 7.  Not just technology 8.  Governance or chaos hNp://aiim.typepad.com/aiim_blog/2009/06/8‐things‐you‐need‐to‐know‐about‐sharepoint‐governance.html

  58. 58. #5 – The era of simplicity.
  59. 59. Does your information management software feel like this...
  60. 60. Or this...
  61. 61. It matters, because the power has shifted to users… They will find a way around you (IT) if need be.
  62. 62. #6 – The tree huggers’ time has come.
  63. 63. Paper reduction represents a huge productivity and environmental opportunity.
  64. 64. On average, just 21% of invoices are sent electronically.
  65. 65. For 56% of organizations, volume of paper records increasing.
  66. 66. Most paper records not electronically indexed.
  67. 67. There are over 4 trillion paper documents in the U.S., growing at a rate of 22% per year.
  68. 68. Task #1: Reduce the amount of paper in processes.
  69. 69. Task #2: Keep digital what starts digital.
  70. 70. 1.  Save $ on paper and shipping. 2.  Increase process effectiveness. 3.  Integrate field ops. 4.  Reduce real estate costs. 5.  Improve morale. 6.  Reduce off-site storage.
  71. 71. #7 – You can’t do this manually.
  72. 72. Why should you care if your processes are manual?
  73. 73. It costs $20 to file a document, $120 to find a misfiled document, and $220 to reproduce a lost document.
  74. 74. 7.5 percent of all documents get lost; 3 percent of the remainder get misfiled.
  75. 75. The average document photocopied 19 times.
  76. 76. Professionals spend 5 – 15% of their time reading information, but up to 50% looking for it.
  77. 77. By 2011, the digital universe will be 10X as big as it was in 2006 Source:
IDC

  78. 78. Is this the race in which you want to compete?
  79. 79. #8 – Mismanagement risks are rising.
  80. 80. 80% of all the world's lawyers are in the US.
  81. 81. 130,000 students are currently attending law schools.
  82. 82. Plaintiffs filed 30 Million new lawsuits last year or 82,000 per day.
  83. 83. 63% of IT managers have been required to produce an e-mail as part of legal action. June
2007
Osterman
Research,
Inc.:

400
IT
Managers
&
end
users

  84. 84. The cost of e-Discovery for Microsoft is between $10 and $20 million dollars for each and every lawsuit. Ralph
Losey
‐‐
FloridaLawFirm.com

  85. 85. 28% of organizations would take more than a month to produce documents for a legal discovery process. Source:

AIIM
2009
Industry
Watch

  86. 86. 50% of IT mangers said they’d rather have a cavity filled than respond to a e-discovery request. June
2007
Osterman
Research,
Inc.:

400
IT
Managers
&
end
users

  87. 87. You need to think expansively about risk.
  88. 88. Information management risks 1.  Non-capture 2.  Loss 3.  Malice 4.  Attribution 5.  Unauthorized access 6.  Unavailability 7.  Findability 8.  Inaccessibility hNp://aiim.typepad.com/aiim_blog/2009/06/8‐things‐you‐need‐to‐know‐about‐informa^on‐risk.html

  89. 89. My thesis – part 1: We are approaching an information management tipping point.
  90. 90. My thesis – part 2: You better get your S**T together before it’s too late.
  91. 91. My thesis – part 3: We can help.
  92. 92. aiim.org/training

  93. 93. For free e-book Text AIIM to 96625 Or go to aiim.org/8things
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