Breidor Service Group, LLC<br />    Facility Related Support Services<br />
Company Profile<br />Breidor Service Group, LLC<br />EIN#	26-4779541	<br />DUNS #	831269373<br />CAGE#:	5PD22<br />Breidor...
Company Vision<br />Breidor Service Group, LLC helps our clients achieve superior business results through both limited sc...
Case Studies<br />Key Service Features<br />Government/Public Facility<br />Airport Operations<br />Financial Models, QA, ...
Case Studies<br />Key Performance Features<br />Corporate Multi-Site Facilities<br />Commercial Food Service<br />Job Cost...
Case Studies<br />Key Service Features<br />Government/Public Facilities<br />Municipal Buildings - Various<br />Financial...
Case Studies<br />Key Service Features<br />Government/Public Facility<br />Airport Operations<br />Program Management, Pe...
Case Studies<br />Key Service Features<br />Museum/Public Facility<br />National Historic Monument<br />Program Management...
Program Management<br />At Breidor Service Group, our focus is simple – optimization of resources and performance excellen...
Program Management<br /><ul><li>Breidor Service Group is well acquainted with large scale multi-site program management en...
While maintaining focus on the overall program objectives, our “personal touch” philosophy is designed to give each site i...
We endeavor to understand each site’s expectations and incorporate their unique needs into the program plan and component ...
Our team frequently interacts with senior level managers operating locally within the program constituency in order to ide...
Performance Improvement<br />We define performance excellence as the optimization and integration of PEOPLE, PROCESS, & TE...
Performance Improvement<br />Engineering/Workloading<br />Work Process Analysis<br />Breidor Service Group utilizes severa...
Quality Assurance <br />Breidor Service Group’s programs for Quality Assurance include the creation of customized forms an...
Both component and building summary values are statistically tracked over time, allowing for graphic depictions of specifi...
The QA reports are electronically forwarded to your team on a real time basis for immediate corrective action.</li></li></...
Score Types
Score Values</li></ul>Dispatch Inspection Results By Email To The Customer And Other Appointed Respondents<br />Generate C...
Pass/Fail Percentages
Component Analysis
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Breidor Service Group Introduction

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This brief presentation serves to introduce the Breidor Service Group. We provide a variety of services related to facility maintenance and support in both the public and private sectors.

Our experienced team has worked successfully in virtually every facility service environment - including government complexes, corporate campuses, educational institutions, airports, manufacturing plants, and research facilities.

We work with your team to optimize the value of your facility operations at an affordable price. Please review our presentation and learn more about the Breidor Service Group.

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Breidor Service Group Introduction

  1. 1. Breidor Service Group, LLC<br /> Facility Related Support Services<br />
  2. 2. Company Profile<br />Breidor Service Group, LLC<br />EIN# 26-4779541 <br />DUNS # 831269373<br />CAGE#: 5PD22<br />Breidor Service Group is a Pennsylvania based limited liability corporation founded by Lance Breidor, a senior facility services executive and consultant for more than 25 years.<br />Our current portfolio covers the East Coast and South Central regions of the US, operating in a wide array of service environments .<br />Research & Pharmaceutical<br />Corporate Campuses<br />Federal And Local Government<br />Food Service And Distribution<br />Airports And Passenger Support<br />J. Lance Breidor, CBSE<br />25 Years As Senior Facility Services Executive<br />Operations, QA, Finance , Sales Experience<br />CBSE (Certified Building Services Executive)<br />BSCAI Board Of Directors 1990-1993<br />BSCAI Supervision Seminar Chairman<br />Industrial And Manufacturing<br />Educational Institutions<br />
  3. 3. Company Vision<br />Breidor Service Group, LLC helps our clients achieve superior business results through both limited scope assignments and strategic large-scale project management. Our business model is designed for maximum flexibility and built to respond to each client’s unique and changing needs. <br />Our commitment to serving our clients, delivering customized solutions, providing outstanding value, and ensuring measurable results is the hallmark of our services. <br />We will work with your team to define the scope of our work assignment, and provide a comprehensive Action Plan that itemizes key tasks and timelines for deliverables. The Breidor Service Group is uniquely positioned to assist your organization to meet your goals at an affordable price.<br />
  4. 4. Case Studies<br />Key Service Features<br />Government/Public Facility<br />Airport Operations<br />Financial Models, QA, Performance<br />Customer: Motir Services, Inc.<br />Address: 1508 Capitol Street, NE<br /> Washington, DC 200303<br />Telephone: 202-289-1611 <br />Contact: Deborah Washington <br />Director Of Facility Services<br />Project: Ronald Reagan National Airport<br />Scope Of Work:<br />Create budget forecast and capital investment strategy. Design and implement work process outlines for staff providing 365/24/7 coverage at a large metropolitan airport. Create quality assurance surveillance program including identification of key performance indicators, performance metrics, customized forms, electronic data gathering, analysis, and continuous improvement.<br />
  5. 5. Case Studies<br />Key Performance Features<br />Corporate Multi-Site Facilities<br />Commercial Food Service<br />Job Cost, QA, Performance, IT <br />Customer: AMC Facility Services, Inc. <br /> <br />Address: 316 Governor Printz Boulevard<br /> Claymont, DE 19703<br />Telephone: 610-636-0517 <br /> <br />Contact: Charles L. Lee, Jr.<br /> CEO<br /> <br />Project: Pepsico Facilities Nationwide<br />Scope Of Work:<br />Create job costing reports and financial models. Create RFP technical responses and pricing. Analyze current operations and develop a continuous improvement program utilizing a best practices approach. Designed QA system working within a performance based framework, including focus group mentoring and IT linkage for national accessibility. Created green cleaning program for selected locations. <br />
  6. 6. Case Studies<br />Key Service Features<br />Government/Public Facilities<br />Municipal Buildings - Various<br />Financial Models, Program Management<br />Customer: City Of Philadelphia <br /> <br />Address: Broad Street & Market Street <br /> Philadelphia, PA 19107<br />Telephone: 215-686-1776 <br /> <br />Contact: Joseph Martz<br /> Deputy Mayor, Public Property<br /> <br />Project: City Hall Complex<br />Scope Of Work:<br />Exclusive facility services consultant for the City Of Philadelphia, working directly with the Mayor’s Office and Department Of Public Property to oversee a complete renovation to the custodial services programs at several City facilities including City Hall, Municipal Services Building, Subway Complex, and Criminal Justice Center. Created survey, engineering, and workload reports, specification development, cost modeling, and RFP event assistance.<br />
  7. 7. Case Studies<br />Key Service Features<br />Government/Public Facility<br />Airport Operations<br />Program Management, Performance<br />Customer: City Of Philadelphia <br />Address: 8000 Essington Avenue <br /> Philadelphia, PA 19153<br />Telephone: 215-937-5499 <br /> <br />Contact: Mark Liciardello<br /> Operations Manager<br /> <br />Project: Philadelphia International Airport<br />Scope Of Work:<br />On special assignment through the Mayor’s Office, created management plan and related work processes for the Philadelphia International Airport. Worked with facilities department to develop and train in-house service group to improve performance and cost effectiveness in order to be more competitive with outsourced models. Created best practices for maintaining newly renovated areas with marble and terrazzo finishes. Coordinated emergency service plan during CBA negotiations.<br />
  8. 8. Case Studies<br />Key Service Features<br />Museum/Public Facility<br />National Historic Monument<br />Program Management, Performance<br />Customer: The Franklin Institute <br /> <br />Address: 222 N. 20th Street <br /> Philadelphia, PA 19103<br />Telephone: 215-448-1091 <br /> <br />Contact: Larry Fischer<br /> VP Operations<br /> <br />Project: The Franklin Institute<br />Scope Of Work:<br />Managed custodial service group for 8 years at the 2nd most visited public facility in Philadelphia, PA. This facility is a registered historical landmark, with special maintenance programs required for natural and man-made surfaces including marble, travertine, terrazzo, and VCT.<br />
  9. 9. Program Management<br />At Breidor Service Group, our focus is simple – optimization of resources and performance excellence. Whether it’s a single project or enterprise-wide program, our team of experienced professionals will work with your team to design and execute a program that achieves your business goals. <br />Our Program Management Group Will Offer…<br />
  10. 10. Program Management<br /><ul><li>Breidor Service Group is well acquainted with large scale multi-site program management environments which require a level of customization and flexibility to meet each locations diverse business needs.
  11. 11. While maintaining focus on the overall program objectives, our “personal touch” philosophy is designed to give each site individualized attention.
  12. 12. We endeavor to understand each site’s expectations and incorporate their unique needs into the program plan and component projects where applicable.
  13. 13. Our team frequently interacts with senior level managers operating locally within the program constituency in order to identify and incorporate their needs and specialized requests.</li></ul>We work to overcome the obstacles incumbent with large scale programs involving geographically or functionally diverse business units. We provide tactical support while maintaining focus on your strategic goals.<br />
  14. 14. Performance Improvement<br />We define performance excellence as the optimization and integration of PEOPLE, PROCESS, & TECHNOLOGY.<br />Breidor Service Group will work with you to:<br />Link Process Metrics To Value<br />Streamline operations by developing a thorough understanding of the end-to-end processes and where the value lies in each step of each process .<br />Technology Assessment<br />Identify key process components where technological resources may eliminate or increase efficiencies in specific steps of each process.<br />Infrastructure & Staffing Analysis<br />After jointly identifying what process and technical improvements are needed for an operating system, determine what resources must be deployed to achieve business objectives at the lowest cost. Develop a corresponding management infrastructure to support the staffing plan.<br />
  15. 15. Performance Improvement<br />Engineering/Workloading<br />Work Process Analysis<br />Breidor Service Group utilizes several software applications to create a comprehensive engineering and workloading report which translates facility component data (square footages, unit counts, and functional usage) into projected staffing hours based on proven industry production standards in the software database. <br /> This engineering and workloading capability enhances our ability to evaluate each facility by task, building, or frequency which then allows us recommend the most quality driven and cost effective staffing plan for your facility.<br />In conjunction with our engineering and workloading report, we will assess logistical and scheduling issues to create a facility assignment plan which utilizes a combination of task grouping specialization and a zone service approach.<br />`<br />Each facility service employee is given a written task schedule, with accompanying equipment and supply references to facilitate orientation and training activities.<br />Specialized Equipment Allocation<br />Our experience in a wide array of service environments has offered us the opportunity to utilize the latest equipment and tooling on the market. Several manufacturer’s partner with us to provide initial and ongoing training support to ensure your personnel are working at optimal performance levels.<br />Training Systems<br />We can develop effective training systems and delivery methods for your operating unit. We focus on safety and work performance utilizing industry best practices.<br />We provide initial start-up as well as ongoing support to maintain a sustainable employee development program on your behalf.<br />
  16. 16. Quality Assurance <br />Breidor Service Group’s programs for Quality Assurance include the creation of customized forms and software applications to support a sustainable program which can be implemented and maintained by Breidor Service Group or we can teach your team how to manage the program internally.<br /><ul><li> Our QA process, utilizing a web based system, provides for a detailed performance report which evaluates key areas within each location. The evaluation includes weighted values, and is translated into a quantitative analysis of each component within a selected building as well as a summary value for the entire facility.
  17. 17. Both component and building summary values are statistically tracked over time, allowing for graphic depictions of specific performance indicators each month.
  18. 18. The QA reports are electronically forwarded to your team on a real time basis for immediate corrective action.</li></li></ul><li>Quality Assurance<br />Reports And Trending<br />Inspections<br />Inspection Forms Can Be Customized For Each Facility To Reflect…<br /><ul><li>Any Number of KPI Line Items
  19. 19. Score Types
  20. 20. Score Values</li></ul>Dispatch Inspection Results By Email To The Customer And Other Appointed Respondents<br />Generate Customized Reports Inspection Results<br /><ul><li>Building Comparisons
  21. 21. Pass/Fail Percentages
  22. 22. Component Analysis
  23. 23. Historical Trending
  24. 24. Graphical Depiction Of Statistical Analysis
  25. 25. User Defined Reports</li></li></ul><li>Quality Assurance<br />Traditional PDA’s<br /><ul><li>Inspections Uploaded When Synced To Desktop</li></ul>On Or Off-Line Laptop/Tablet PC<br /><ul><li>Uploads When Internet Is Available</li></ul>Printable Paper Check List<br /><ul><li>Data May Be Entered Manually Into The Breidor Service Group System </li></ul>Smart Phone<br /><ul><li>Works On Palm & Pocket PC “Windows” Format
  26. 26. Picture Attachment Capability
  27. 27. Upload Your Completed Inspections.
  28. 28. Emails And/Or Text Messages Dispatched In Real-Time.</li></ul>Optimal User Device Capabilities<br />
  29. 29. QA Surveillance And Metrics<br /> QA Surveillance And Metrics<br />Working with your team, we identify key performance elements, identify relative importance (weighted values), and implement the process.<br />We perform the audits ourselves and report the results back to you, or we can train your team in the process for self perform applications.<br />
  30. 30. Quality Assurance<br />Our surveillance and data gathering methods allow us to generate numerous standardized or user defined reports.<br /> Trending Analysis<br />We customize our audit forms to reflect the unique specifications and needs of each facility to facilitate meaningful results delivered in real time.<br />
  31. 31. Job Costing And Pricing<br />Balanced Decision-Making Integrates Multiple Perspectives<br /><ul><li> Provide Bid Analysis
  32. 32. Staffing Plans
  33. 33. Job Cost Strategies
  34. 34. Final Pricing Models
  35. 35. Job Specific Analysis
  36. 36. Impact Retuning
  37. 37. Value Assessment
  38. 38. Process Models
  39. 39. Budget Forecast
  40. 40. Cost Center Analysis
  41. 41. Data Entry
  42. 42. Financial Planning</li></ul>We help you get the job, run the job profitably, assess the impact/value to your organization, and facilitate job specific or enterprise wide financial analysis to assist your team in running a financially successful operating unit. <br />
  43. 43. Job Costing And Pricing<br />We can set up a complete financial management system and related work processes to track revenue and expenses for each job or for your entire operating unit.<br />We are familiar with the following accounting software systems and can set up budget, forecasting models, and create tools for strategic planning:<br /><ul><li>Quickbooks
  44. 44. WinTeam
  45. 45. PeachTree</li></li></ul><li>Technical Support<br />We understand the importance of putting your best foot forward when presenting your service capabilities to a prospective customer. Our experienced staff can assist you in pre-qualifications, RFI and RFP technical responses or powerpoint presentations that showcase your operation.<br />Each service environment is unique, and our years of experience allow us to provide credible and relevant responses to complex inquiries. <br />Support Material Services<br /><ul><li>Complex RFQ /RFP Responses
  46. 46. Company Profiles
  47. 47. Operations/Maintenance Manuals
  48. 48. Policies and Procedures
  49. 49. Software Manuals
  50. 50. Style Guides and Standards
  51. 51. Reports
  52. 52. Presentations</li></ul>Pre-Qualifications/RFI/RFP Services<br /><ul><li>Federal /Local Government Facilities
  53. 53. Military Bases
  54. 54. Educational Institutions
  55. 55. Research/Pharmaceutical Facilities
  56. 56. Food Service/Distribution Plants
  57. 57. Industrial/Manufacturing Plants
  58. 58. Corporate Campuses
  59. 59. Multi-Tenant Facilities
  60. 60. Performance/Outcome Based Contracts
  61. 61. Green Cleaning Presentation Elements</li></li></ul><li>Technical Support<br />INFORMATION TECHNOLOGY (IT)<br />Among the most challenging issues facing organizations today is how to use information technology (IT) effectively and cost-efficiently. Our IT Division is available 365/24/7 and will provide a “hands-on” approach in addressing your needs quickly<br />SYNCHRONIZATION<br />PDA Linking, Email Accounts, Networking Computers, USB Devices Driver Installation<br />DIGITAL MEDIA<br />Image Manipulation, Graphic Design, Video Editing<br />INFORMATION DELIVERY<br />File Conversion, Presentations, Sending Data Over Different Channels<br />MARKETING SUPPORT<br />Social Networking, Media Placement<br />SOFTWARE INSTALLATIONS<br />CDs, Zipped Files, Downloaded Files<br />HARDWARE INSTALLATIONS<br />RAMM, Motherboards, Internal Computer Components<br />GENERAL TROUBLESHOOTING<br />Virus Removal, Spyware/Adaware Removal, Sluggish Performance<br />USE OF INTERNET CODE<br />HTML, Java, Flash, Website Design & Maintenance<br />
  62. 62. The Breidor Service Group Advantage<br /><ul><li>Experienced And Professional Management Team.
  63. 63. Focus On Customer Service And A Total Quality Commitment.
  64. 64. Innovative Approaches Yielding Cost Savings And Performance Improvements.</li></ul>Our executive and management staff have more than 120 years of experience in the industry. Our expertise, infrastructure resources, and technology capability will ensure the consistent delivery of outstanding service at each of your locations.<br />

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