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Presentation Serhs Tourism


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  • 1.  
  • 2. 1 THE STRENGTH OF A GREAT GROUP The SERHS GROUP, founded in 1975, is one of Spain's leading corporations. Six large areas of activity constitute the business, creating productive synergies between them. The group is present on 3 continents (Europe, America and Africa).
  • 3. + than 40,000 customers + than 2,700 employees + than 1,500 shareholders with a share capital of €85M + than €400M turnover + than €140M investment in the last 5 years 35 years' experience
  • 4. 2 SERHS TOURISM SERHS Tourism, the tourism and travel division of the SERHS GROUP, is a reception agency and supplier of B2B services to international travel agents and tour operators. We offer the best tourist services in the Mediterranean and Europe.
  • 5. + than 30 years' experience 13,500 hotels in over 65 countries B2B Portal: + than 160M online requests 4,500 portfolio customers we provide services to over 1,500,000 travellers
  • 6.
    • At Serhs Tourism, our aim is to become recognised as the multiproduct and multichannel tourist services operator in the Mediterranean and Europe. This is why we make innovations to the value chain:
      • Focusing on the customer : offering unique, profitable and competitive products.
      • Increasing the value we give to our partners and suppliers.
      • Creating teams of top professionals , ensuring their development and well-being.
      • Developing technology based on continuous improvement .
    Our Mission
  • 7. What we offer GUARANTEED EXPERIENCE Over 30 years' experience, backed by the solvency of a large corporation – SERHS GROUP, which ensures the success of the services contracted with our customers. DESTINATION KNOW HOW We have a solid office structure in the destination. Our experts have sound knowledge of the possibilities that each destination has to offer. XML SUPPORT TEAM Our expert team of XML support professionals will guide you through the steps towards integration, ensuring a problem-free connection process. ADDED VALUE We have strong marketing and business development teams who are continuously creating innovations that enables us to launch brand new products of great added value.
  • 8. 3 OUR DESTINATIONS Global presence, local experience SERHS Tourism is present in over 65 countries, its recent expansion has focused on the Mediterranean and European cities. It has over 20 offices throughout Spain and Europe.
  • 9. GLOBAL PRESENCE An extensive network of contractors and offices at its destinations ensures good relations with suppliers.
  • 10.
    • We have a robust office structure with a local presence, which provides us with in-depth knowledge about our customers' resources and their potential.
      • At international level, we have offices in London, Cologne, Moscow and Marrakesh.
  • 11. 4 BENEFITS OF WORKING WITH US At SERHS Tourism, the relationship we have with our supplier is a very important part of our work, as it guarantees the success of service to the customer.
  • 12.
    • Access to over 3,000 tour operators registered at and more than 5,000 agencies registered at who use our websites every day to make their bookings.
    • Extensive network of salespeople in the main issuer markets.
    • Part of the SERHS GROUP, one of Spain's leading corporations, which guarantees the solvency of all operations contracted.
    • Extensive knowledge of the possibilities that each destination has to offer. A presence of more than 20 offices.
    • We have strong marketing and business development teams who are continuously creating innovations that enables us to launch brand new products of great added value.
  • 13. 5 THE VALUE OF OUR ONLINE TOOLS We offer our suppliers a powerful and flexible extranet in order to adapt technology to their needs.
  • 14. SERHSnet, your management and content quality tool
  • 15.
    • Our platform offers you:
    • The following information updated via a calendar:
      • Price
      • Release
      • Minimum stay
      • Availability
      • Stop sales
  • 16.
    • Integration with channel management tools
        • RateTiger
        • Parity Rate
        • Travelclick
        • Vector K
        • Dingus
        • Prestige
        • And coming soon at
        • Hotelgone,
        • Hotelavail,
        • Astrohotel
        • Ezyield
        • Completed bookings display
  • 17.  
  • 18.
    • We offer customers complete technical information file to display every characteristic of the establishment.
    • A selection of images that will display your hotel very attractively
    • Content arranged by concept which allows you to provide lots of information about your establishment.
    • Multilanguage content: Spanish, English, French, Italian, German, Russian, Finnish, Norwegian, Swedish and German.
    • Dynamic maps help locate your hotel very easily
  • 19. Sample technical file
  • 20. e-billing
  • 21.
    • Reduce costs using our e-billing system
    • We at SERHS Tourism firmly believe that e-billing has huge benefits for both parties:
    • No more physical bills, which helps improve the environment
    • Automation of processes
    • Safe, quick and streamline way to send (impossible to lose)
    • Automatic ERP customer integration and quick accounting
    • Able to harmonise and streamline our interaction with the supplier
    • Allows digital filing: optimum organisation and saves space
  • 22. Opportunities for promotion
  • 23. MAXIMIZED YOUR BRAND IMAGE Thousands of professionals in our sector have access to our online bookings platform every day. We offer them our supports through which to display their brand. Marketing contribution enables them to: Segment their establishment into the distribution channels Promote their establishment in all potential markets Differentiate their establishment Increase their sales volume
  • 24.
    • Our website is the perfect platform for our suppliers to promote their products to the world.
    • We have over 3,000 Tour Operators registered at and more than 5,000 Agencies registered at who use our websites every day to make their bookings.
    • The main advertisers on our websites are:
      • Hotel Chains.
      • Independent Hotels.
      • Suppliers of Extra Services.
      • Official Bodies.
    • Advertising on our websites will give you maximum exposure impacting those who manage the purchase of your products.
    Banners on our websites
  • 25. Sample banner
    • We offer you the opportunity to help us design the banners.
    • When users click on the banner, a landing page will scroll down that has been created especially with all the corporate information and images.
  • 26. 26 e-mailing campaigns
    • We have a powerful e-newsletters editor, which means we can:
      • Reach 9,400 Travel Agents.
      • Send an average of 15 offers a day.
      • Segment offers by significant dates or tourism theme.
      • Communications about relevant information mailed.
  • 27. CONTACT: Jamal Laroussi [email_address]