This document contains 6 IT Management Audit Programs and Questionnaires that can be used by IT managers, development and technical staff as well as other professionals (e.g. IT Auditors) in reviewing and improving the organizational aspects of IT functions for any type of company or organization.
For details on how these fit into IT Operations, see my books:
1. ‘IT Strategic & Operational Controls’
2. ‘Addendum to IT Strategic & Operational Controls’