BottomLineStat 12.31.11
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BottomLineStat 12.31.11 BottomLineStat 12.31.11 Presentation Transcript

  • BottomLineStat February 2, 20122011 (Jan – December) Reporting period www.nola.gov/opa
  • About BottomLineStat• BottomLineStat is a performance management system that The City of New Orleans uses to help manage the City’s finances, to improve the efficiency of the city’s revenue collection system, and to ensure that departments are held accountable for staying on budget• BottomLineStat is a working meeting where key City staff review data to assess how the City is meeting its goals and to analyze what’s working, what’s not, and what the City needs to do to improve• BottomLineStat is one of the PerformanceStats being implemented by the Office of Performance and Accountability, the team in charge of overseeing the City’s performance management initiatives, like the ResultsNOLA performance reports BottomLineStat 2
  • Revenue Source Analysis: Proportion of General Fund Revenues by Source Budgeted Revenue of $488 Million Other Revenue Sources 29 % Bureau of Revenue (Sales tax and Other) Sheriff Sales Blight 33% (Page 19) <1% (Page 8) EMS 2% (Page 4) Parking and Traffic 8% (Page 10) Property Taxes 21% (Page 17) Sanitation 7% (Page 25)Source: Adopted Budget 2011 BottomLineStat 3
  • Budgeted Revenues for 2011 : Bureau of Revenues 33% of GF Revenues General Sales Taxes, Motor Vehicle, Hotel/Motel, Occupational Licenses, Parking Taxes, Beverage Permits * General Sales Taxes, Motor Vehicle, $129M $8M 26% 2% Hotel / Motel $10.6M 2% Total Other Revenue Occupational Streams Licenses $326M $9M 67% 2% Beverage Permits Parking Taxes $1M $4M 0% 1% *Analysis Excludes Slot Machine, Live Racing, Off Track Betting Taxes, Mayoralty Permits and chain store licenses for a total of 2M ( These are also collected by the Bureau of Revenue )Source: Adopted Budget 2011 BottomLineStat 4
  • General Sales Taxes (excluding Vehicle and Hotel/Motel): Cumulative Collections as of December 31, 2011 were up 4.8% vs. 2010 $140 Monthly 2010 Monthly 2011 $140.0 $132.36 Millions YTD 2011 YTD 2010 $121.41 $126.22 $120 $120.0 $109.91 $114.84 $99.21 $104.22 $100 $100.0 $88.90 $94.28 $78.98 $84.40 $80 $80.0 $67.67 $74.39 $64.01 $60 $56.30 $60.0 $52.59 $44.72 $40 $41.35 $40.0 $32.23 $29.92 $21.57 $20 $11.50 $20.22 $20.0 $10.83 $12.5 $11.6 $11.4 $11.3 $11.5 $11.0 $10.1 $10.7 $9.9 $10.3 $10.7 $9.4 $9.7 $11.4 $11.2 $11.4 $10.4 $10.0 $9.9 $9.9 $10.6 $11.4 $- $0.0 Jan Feb Mar Apr May June Jul Aug Sept Oct Nov DecSource : Department of Revenue 1/6/2012 BottomLineStat 5
  • Hotel/Motel Sales Taxes: Cumulative Collections as of December 31, 2011 were up 6.3% vs. 2010 14 Monthly 2010 Monthly 2011 Millions YTD 2011 YTD 2010 12 $11.64 $10.70 $10.95 10 $9.52 $9.98 $8.72 $8.14 $8.82 $8.23 8 $7.35 $7.65 $6.46 $6.78 6 $5.25 $5.85 $3.99 $4.74 4 $3.61 $2.64 $2.49 2 $1.59 $0.77 $1.42 $1.4 $1.3 $1.2 $0.74 $1.0 $1.2 $0.7$0.8 $1.1 $1.1 $1.1 $1.1 $0.9$0.9 $0.9$0.8 $0.6$0.6 $0.6$0.8 $1.2 $1.0$0.9 - Jan Feb Mar Apr May June Jul Aug Sept Oct Nov DecSource : Department of Revenue 1/6/2012 BottomLineStat 6
  • The Collections Team reached 98% of the yearly target of 60 audits completed Sales Tax Audits: Increased Compliance Efforts reflect 98% Completion of 2011 Target Audit Goal 29 35 31 30 27 Audits Paid/Closed 30 24 24 28 28 25 22 Audits Referred to 25 22 Enforcement 20 units 13 17 23 15 14 2011 Audit Target: 8 8 11 60 10 6 9 6 Completed to Date: 5 1 59 3 0 1 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Sales Tax Audits: Compliance Efforts Yield $2,080,541 of revenues collected or referred to enforcement 1,800 $1,553 $1,553 Thousands 1,600 1,400 $1,002 Amount to Enforcement 1,200 $1,002 $1,019 1,000 Amount Paid / Closed 800 $656 528 Collected or to 600 $411 enforcement YTD $344 $355 320 324 $303 $2,080,541 400 $165 119 127 127 130 135 $100 200 8 38 48 48 - Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov DecSource : Department of Revenue 1/30/2012Note: Data is represented on a cumulative basis BottomLineStat 7
  • Occupational Licenses: Cumulative Collections as of December 31 , 2011 were up 7.8% vs. 2010 Monthly 2010 Monthly 2011 YTD 2011 YTD 2010 10 Millions $9.17 $9.32 $8.96 $9.05 $8.76 $8.85 9 $8.63 $8.12 $8.53 $8.57 $8.64 $8.45 8 $7.52 $7.07 $7.47 $8.07 $8.32 $8.36 7 $6.83 6 $5.01 $5.50 5 4 $3.43 3 2 $1.39 $1.43 $3.6 1 $2.1 $1.4 $1.4 $2.0 $2.1 $1.3 $0.6 $0.6 $0.5 $0.2 $0.1 $0.04 $0.1 $0.1 $0.1 $0.1 $0.1 $0.0 $0.1 $0.1 $0.2 0 $0.5 $0.6 Jan Feb Mar Apr May June Jul Aug Sept Oct Nov Dec *Proactive Efforts by the Bureau of Revenue Resulted in a Significant Amount of Collections Taking Place Earlier During the Year if Compared to 2010.Source : Department of Revenue 1/6/2012 BottomLineStat 8
  • Other Revenues (ABO, Vehicle Sales, and Parking Tax): Cumulative Collections as of December 31, 2011 were up 14% vs. 2010 Monthly 2010 Monthly 2011 YTD 2011 YTD 2010 16 Millions $14.14* 14 $13.16 $12.06 $12.41 12 $10.94 $11.42 $9.78 $10.46 10 $8.70 $9.49 $7.66 $8.51 8 $7.47 $6.46 $6.48 6 $5.44 $4.37 4 $4.25 $2.94 $1.99 $2.88 2 $0.99 $1.69 $0.86 $1.2 $1.4 $1.2 $0.9 $1.0 $0.8 $1.0 $0.9 $1.4 $2.1 $1.0 $1.2 $1.0 $1.0 $1.0 $1.1 $1.0 $1.2 $1.0 $1.1 $1.0 $1.1 $1.0 $1.0 - Jan Feb Mar Apr May June Jul Aug Sept Oct Nov Dec * The main driver of the increase in collections is due to an increase in ABOs fees during the year and better than expected vehicle sales tax collectionsSource : Department of Revenue 1/6/2012 BottomLineStat 9
  • Number of Field Visits/Contacts Declined in December 7,261 Mailings 4,000 Field Visits / Contacts Mailings * 7000 3,500 6000 3,000 4,520 Mailings 5000 2,500 2,000 4000 2,549 Mailings 3000 1,500 1,000 1,848 2,096 1,891 2000 500 1,109 1,230 1000 245 502 0 12 160 136 71 148 0 Jan-11 Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11 *Mailing campaign occurring between August and October increased the overall number of contacts with the public Administrative Subpoenas Reached 2,135 for the Year 3,000 2,500 Administrative Subpoena 2,035 2,135 2,000 1,799 units 1,676 1,513 1,500 1,251 1,000 780 513 564 396 500 270 147 - Jan-11 Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11Source : Department of Revenue 1/31/2012Note: Data is represented on a cumulative basis BottomLineStat 10
  • Budgeted Revenues for 2011 : EMS Charges 2% of GF Revenues Other Revenue EMS Charges Sources $9M $479M 2% 98%Source: Adopted Budget 2011 BottomLineStat 11
  • EMS: YTD Revenue Collected for All Payer Types as of December 31, 2011 is lower than 2010 by 1% $10.00Millions $9.04 $9.00 $9.14 $8.43 2010 Monthly Revenue $8.00 $7.68 $7.85 $6.96 $7.00 $6.99 $6.37 2011 Monthly $6.00 $5.56 $6.01 Revenue $4.80 $5.00 $4.83 $3.78 $4.00 $4.06 2010 $2.96 $3.43 Cumulative $3.00 Collections $2.31 $2.69 $2.21 $2.00 $1.31 $1.63 2011 $1.00 $0.71 $1.00 Cumulative $0.55 Collections $- Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov DecThe collection rate across all payer classes has remained mostly unchanged across years. Still, 2011 shows improvement in collections despite thetransport rate increase from $500 to $1,015.Source : ACS Collection Agency 1/26/2012 BottomLineStat 12
  • Billing Distribution Medicaid 13M Medicare and Medicaid Collections as a % of Yearly Billings Remain 12% Medicaid Distribution under Prior Year. As Service Fees Increased, Reimbursement Amount 13M 13% From Medicare and Medicaid Remains Constant. Self-Pay, 56M Private 60% Insurance 15M 15% Medicare Billings vs Collections Total Billed Total Paid Yearly Collections /CY Billings 40 14% 35 12.4% 12% 11.6% 11.6% 30 Millions 10% 25 8.6% 8.3% 7.5% 8% 20 $16.7 $14.6 6% 15 $11.7 $9.4 4% 10 $5.1 $4.0 5 $0.5 $0.6 $0.8 $0.9 $1.9 $1.2 2% 0 0% 2006 2007 2008 2009 2010 2011 YTD Medicaid Billings vs Collections Total Billed Total Paid Yearly Collections /CY Billings 40 45% 35 38% 40% 36% 35% 36% 35% 30 33% Millions 25 30% 21% 25% 20 $15.3 20% 15 $11.3 15% 10 $5.9 $6.3 10% $3.0 $2.1 $2.4 $3.8 $3.2 5 $1.8 $0.6 $1.0 5% 0 0% 2006 2007 2008 2009 2010 2011 YTDSource : ACS Collection Agency 1/26/2012 BottomLineStat 13
  • Billing Distribution Medicaid 13M Private Insurance and Self-Pay Collections as a % of Yearly Billings 12% Medicaid Distribution Remain over Prior Year 13M 13% Self-Pay, 56M Private 60% Insurance 15M Private Insurance Billings vs Collections 15% Millions Total Billed Total Paid Yearly Collections /CY Billings 40 30% 35 28% 25% 30 23% 20% 21% 20% 25 19% 18% 20 $18.1 15% $14.2 15 $11.8 $11.5 10% 10 $7.5 $5.2 $3.8 5 $1.7 $2.2 $3.2 $2.9 5% $1.0 0 0% 2006 2007 2008 2009 2010 2011 YTD Self-Pay Billings vs Collections Total Billed Total Paid Yearly Collections /CY Billings Millions 80 0.92% $70.4 1.40% 70 0.88% $63.5 1.16% 1.20% 60 0.85% 0.81% 0.75% 1.00% 50 $43.5 0.80% 40 $34.0 0.60% 30 $22.6 $16.8 0.40% 20 10 $0.4 $0.6 $0.8 0.20% $0.1 $0.2 $0.3 0 0.00% 2006 2007 2008 2009 2010 2011 YTDSource : ACS Collection Agency 1/26/2012 BottomLineStat 14
  • 2010 $ Self Pay Collections Self Pay Calling Efforts Are Lower Despite Decrease in Collections in December 2011 $ Self Pay Collections 2011 Number of Calls $120 3,260 3500 2,809 3000 $100Thousands 2,409 2,247 2500 $80 2,095 2,114 Units # 1,918 1,859 2000 $60 1,534 1,506 1500 1,016 $40 711 1000 $20 500 $34 $105 $34 $65 $53 $63 $33 $67 $41 $79 $39 $81 $50 $69 $44 $66 $56 $59 $55 $55 $71 $43 $72 $64 $0 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Current Participation in the Self Pay Plans is Around 3% of Total Self Pay Transports 600 479 ( $ 91K) 474 ($ 93K) units 500 400 146 153 300 Defaulted On Time 200 333 321 100 0 Nov-11 Dec-11Source : ACS Collection Agency 1/26/2012 BottomLineStat 15
  • Budgeted Revenues for 2011 : Parking and Traffic Revenues 8% of GF Revenues Other Revenue Sources $447M 92% Parking Meters $4M 1% Towing and Booting $1M 0% Traffic Collection $36M 7%Source: Adopted Budget 2011 BottomLineStat 16
  • Combined YTD Tickets, Boots and Tow Collections Were 6% Higher for the Year Compared to 2010. This Was Accomplished Despite a 6% Deficit Earlier During the Year. $14 $11.78 $12 $10.29 $9.53 $11.07 $10 $10.55 $8.77 $9.46 $8.10 Millions $8 $7.29 $8.48 $6.43 $7.59 2010 Monthly $6.86 $6 $5.46 $6.06 2011 Monthly $4.43 $5.13 YTD 2010 $4 $3.35 $4.11 YTD 2011 $2.05 $3.03 $2 $0.81 $1.75 $0.83 $0 January February March April May June July August September October November DecemberSource: Department of Public Works 1/20/2012 BottomLineStat 17
  • Parking : Counts of Parking Violations by Type 2011 Tickets Issued Finished Strong, Exceeding 2010 Issuance After Having a 15% Deficit Earlier During the Year 400,000 units 302,653 300,000 236,036 302,460 173,053 200,000 90,291 2010 100,000 214,823 2011 150,367 79,494 0 Ytd Q1 Ytd Q2 Ytd Q3 Ytd Q4 Booting Efforts Closed Strong in 2011. Total Booting Was 6,000 Approximately 21% Higher than 2010. 4,399 units 4,000 3,402 3,632 2,368 2,830 2,000 986 1,995 2011 Boots Confirmed 886 2010 Boots Confirmed - Ytd Q1 Ytd Q2 Ytd Q3 Ytd Q4 Towing Activity Closed Strong With 15,000 YTD Activity Exceeding Prior Year by 50%. 12,499 9,746 10,000 units 7,183 8381 6787 5,000 3,490 5125 2011 Tows Confirmed 2502 2010 Tows Confirmed - Ytd Q1 Ytd Q2 Ytd Q3 Ytd Q4Source: Department of Public Works 1/20/2012 BottomLineStat 18Note: Daily tracking for ticket issuances by each PCO began October 2011
  • YTD Photo Safety Collections 20.0 Millions 18.0 $17.25 $15.80 16.0 $14.30 $14.9 14.0 $13.7 $12.55 12.0 $11.8 $10.74 $10.6 Monthly 2010 10.0 $9.27 $9.3 Monthly 2011 $7.74 8.0 $8.0 $6.46 YTD 2011 $6.8 $5.66 6.0 YTD 2010 $4.68 $5.2 4.0 $3.15 $4.0 $1.53 $2.8 $1.5 1.8 1.7 2.0 1.3 1.5 1.5 1.5 1.5 1.5 1.0 0.8 $0.6 0.88 1.6 1.30 1.16 1.26 1.55 1.23 1.25 1.37 1.19 1.87 1.17 0.0 January February March April May June July August September October November DecemberSource: Department of Public Works 1/20/2012 BottomLineStat 19
  • Detail of Monthly Exceptions and Citations Issued as of December 31st, 2011. Exceptions Included Over 4,000 Inoperable Flasher Events Total Exceptions Citations Issued Total Events Issuance Rate 60,000 80% units 73% 72% 70% 65% 50,000 63% 63% 63% 63% 62% 50% 60% 55% 40,000 26,719 22,451 Exceptions 50% Flashers School Zone 36% DMV No Matches 17% 32,149 No Plate/ Temp 15% No Violation 16% 14,741 14,185 Other 16% 30,000 37% 8,997 12,740 40% 38,508 9,290 12,216 12,051 10,533 30% 20,000 19% 20% 27,208 27,069 23,500 24,771 23,874 24,551 23,432 10,000 21,250 20,453 18,018 18,582 10% 9,030 - 0% January February March April May June July August September October November DecemberSource: American Traffic Solutions 1/20/2012 BottomLineStat 20
  • Location ID of Flasher Exception Cameras as of December 31st, 2011. Camera Number Location Flashers Exception / Events September October November December NO26 SB PARIS @ PRENTISS AVE 1% 0% 6% 28% NO47 NB CANAL BLVD @ FRENCH ST 4% 1% 0% 49% NO49 EB ST CHARLES AVE @ CADIZ ST 91% 97% 88% 92% NO50 WB ST CHARLES AVE @ JENA ST 87% 95% 73% 92% NO51 NB READ BLVD @ HAMMOND ST 66% 0% 79% 83% NO55 NB FRANKLIN AVE @ WISTERIA ST 6% 9% 63% 73% NO58 WB BIENVILLE ST @ N. OLYMIPA ST 87% 90% 94% 90% Monthly Exceptions Issued for Flashers Inoperable During School Zone Enforceable Time as of December 31, 2011 18,000 16,278 16,000 14,000units 12,000 11,062 10,221 10,000 8,000 6,675 5,748 5,478 6,000 4,403 4,334 4,000 3,359 2,405 2,000 58 4 - Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Note: Excludes cameras with flasher exceptions less than 2% of total events and cameras with 10 or less exceptionsSource: American Traffic Solutions 1/20/2012 BottomLineStat 21
  • Budgeted Revenues for 2011 : Property Taxes 21% of GF Revenues Other Revenue Sources $386M 79% Property Taxes $102M 21%Source: Adopted Budget 2011 BottomLineStat 22
  • Real Estate and Property : Gross Cumulative Delinquent Collections as of December 31st (Net of Collection Fees) $40 $36 $37 Millions $35 $31 $34 $27 $33 $30 $26 $29 $29 $25 $23 $24 2011 $20 $23 $20 2010 $16 $18 $15 $11 $14 $10 $10 $5 $5 $4 $5 $1 $4 $0 $2 January February March April May June July August September October November December Note: Collection number herein includes balances that will later be allocated to the corresponding entity ( including Levee Boards, S&W and School Board) . Collection amounts include payments on prior year delinquenciesSource : Archon 1.30.2012 BottomLineStat 23
  • Property Taxes: Third Party Collector Efforts Decreased During November and December Outbound Call 25,000 (Units) Bills Paid 21,470 21,577 (Units) 20,932 20,851 20,000 15,000 10,951 10,000 9,353 9,167 6,333 5,000 2,522 5,196 5,286 5,024 4,933 4,897 4,284 4,310 1,941 1,551 3,085 2,873 1,963 1,264 540 1,147 0Source : Archon 1.30.2012 BottomLineStat 24
  • Budgeted Revenues for 2011 : Sanitation Charges 7% of GF Revenues Other Revenue Sources $453M 93% Sanitation Charges $35M 7%Source: Adopted Budget 2011 BottomLineStat 25
  • Monthly Sanitation Collections Remain at Approximately 2.7M Per Month or 84% of Current Month Billings Billings Monthly Collections Moving Avg. (monthly collections) 4.0 Millions 3.5 3.34 3.23 3.22 3.23 3.24 3.24 3.24 3.25 3.24 3.23 3.24 3.0 2.96 2.97 2.60 2.84 2.72 2.77 2.73 2.72 2.5 2.67 2.60 2.51 2.40 2.0 1.5 1.52 1.0 0.5 0.0 January February March April May June July August September October November December 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011Source : SWB 1.6.2012 BottomLineStat 26
  • Agency collections are below 40% of monthly referrals for the first time in 4 months 700 Thousands 18% of August 2011 Billings 600 17% of May 2011 Billings 584 16% of July 2011 Billings 15% of Mar. 544 534 2011 Billings 530 516 500 499 16% of August 495 16% of June 2011 Billings 15% of Apr. 2011 Billings 13% of Feb. 2011 Billings 2011 Billings 418 400 Gross Referrals ALPAT Gross Alpat Collections 16% of Dec. 16% of Nov. 2010 Billings 300 15% of Oct. 2010 Billings 9% of Jan. 2011 Billings 2010 Billings 272 258 239 232 242 214 217 200 225 181 184 189 158 167 151 151 161 100 - January February March April May June July August September October November December 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011Source : Alpat 1.6.2012 BottomLineStat 27