BottomLineStat 12.31.11

BottomLineStat
February 2, 2012
2011 (Jan – December) Reporting period
www.nola.gov/opa

About BottomLineStat
• BottomLineStat is a performance management system that The City
of New Orleans uses to help manage the City’s finances, to improve
the efficiency of the city’s revenue collection system, and to ensure
that departments are held accountable for staying on budget

• BottomLineStat is a working meeting where key City staff review
data to assess how the City is meeting its goals and to analyze
what’s working, what’s not, and what the City needs to do to
improve

• BottomLineStat is one of the PerformanceStats being implemented
by the Office of Performance and Accountability, the team in charge
of overseeing the City’s performance management initiatives, like
the ResultsNOLA performance reports

BottomLineStat 2

Revenue Source Analysis: Proportion of General Fund Revenues by Source

Budgeted Revenue of $488 Million

Other Revenue
Sources
29 %
Bureau of Revenue
(Sales tax and Other)
Sheriff Sales Blight 33% (Page 19)
<1% (Page 8)

EMS
2% (Page 4)

Parking and Traffic
8% (Page 10) Property Taxes
21% (Page 17)
Sanitation
7% (Page 25)

Source: Adopted Budget 2011 BottomLineStat 3

Budgeted Revenues for 2011 : Bureau of Revenues 33% of GF Revenues

General Sales Taxes, Motor Vehicle, Hotel/Motel, Occupational Licenses, Parking
Taxes, Beverage Permits *

General Sales Taxes, Motor Vehicle,
$129M $8M
26% 2%
Hotel / Motel
$10.6M
2%

Total Other Revenue Occupational
Streams Licenses
$326M $9M
67% 2%
Beverage Permits Parking Taxes
$1M $4M
0% 1%

*Analysis Excludes Slot Machine, Live Racing, Off Track Betting Taxes, Mayoralty Permits and chain store licenses for a total of 2M ( These are also collected by
the Bureau of Revenue )

General Sales Taxes (excluding Vehicle and Hotel/Motel): Cumulative Collections as of
December 31, 2011 were up 4.8% vs. 2010

$140 Monthly 2010 Monthly 2011 $140.0
$132.36
Millions

YTD 2011 YTD 2010
$121.41 $126.22
$120 $120.0
$109.91 $114.84

$99.21 $104.22
$100 $100.0
$88.90 $94.28

$78.98 $84.40
$80 $80.0
$67.67 $74.39

$64.01
$60 $56.30 $60.0
$52.59
$44.72

$40 $41.35 $40.0
$32.23

$29.92
$21.57
$20 $11.50 $20.22 $20.0
$10.83
$12.5 $11.6 $11.4 $11.3 $11.5 $11.0
$10.1 $10.7 $9.9 $10.3 $10.7
$9.4 $9.7 $11.4 $11.2 $11.4 $10.4 $10.0 $9.9 $9.9 $10.6 $11.4
$- $0.0
Jan Feb Mar Apr May June Jul Aug Sept Oct Nov Dec

Source : Department of Revenue 1/6/2012 BottomLineStat 5

Hotel/Motel Sales Taxes: Cumulative Collections as of
December 31, 2011 were up 6.3% vs. 2010

14
Monthly 2010 Monthly 2011
Millions

YTD 2011 YTD 2010

12 $11.64

$10.70
$10.95

10 $9.52 $9.98
$8.72
$8.14 $8.82
$8.23
8 $7.35
$7.65
$6.46
$6.78
6 $5.25 $5.85

$3.99 $4.74
4
$3.61
$2.64
$2.49
2 $1.59
$0.77 $1.42
$1.4 $1.3 $1.2
$0.74 $1.0 $1.2
$0.7$0.8 $1.1 $1.1 $1.1 $1.1 $0.9$0.9 $0.9$0.8 $0.6$0.6 $0.6$0.8 $1.2 $1.0$0.9
-


The Collections Team reached 98% of the yearly target of 60 audits completed

Sales Tax Audits: Increased Compliance Efforts reflect 98%
Completion of 2011 Target Audit Goal
29
35 31
30
27 Audits Paid/Closed
30
24 24 28 28
25 22 Audits Referred to
25 22 Enforcement
20
units

13 17 23
15 14 2011 Audit Target:
8 8 11 60
10 6 9
6 Completed to Date:
5 1 59
3
0 1
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Sales Tax Audits: Compliance Efforts Yield $2,080,541 of revenues
collected or referred to enforcement
1,800
$1,553 $1,553
Thousands

1,600
1,400 $1,002
Amount to Enforcement
1,200 $1,002 $1,019
1,000 Amount Paid / Closed
800 $656
528 Collected or to
600 $411 enforcement YTD
$344 $355 320 324
$303 $2,080,541
400
$165 119 127 127 130 135
$100
200 8 38 48 48

-

Source : Department of Revenue 1/30/2012
Note: Data is represented on a cumulative basis BottomLineStat 7

Occupational Licenses: Cumulative Collections as of
December 31 , 2011 were up 7.8% vs. 2010

YTD 2011 YTD 2010
10
Millions

$9.17 $9.32
$8.96 $9.05
$8.76 $8.85
9 $8.63
$8.12 $8.53 $8.57 $8.64
$8.45
8 $7.52
$7.07 $7.47 $8.07 $8.32 $8.36
7
$6.83

6
$5.01 $5.50
5

4
$3.43
3

2
$1.39
$1.43 $3.6
1 $2.1

$1.4
$1.4 $2.0 $2.1 $1.3 $0.6 $0.6 $0.5 $0.2 $0.1 $0.04 $0.1 $0.1 $0.1 $0.1
$0.1 $0.0
$0.1 $0.1
$0.2
0 $0.5 $0.6
*Proactive Efforts by the Bureau of Revenue Resulted in a Significant Amount of Collections Taking Place Earlier During the Year if
Compared to 2010.


Other Revenues (ABO, Vehicle Sales, and Parking Tax):
Cumulative Collections as of December 31, 2011 were up 14% vs. 2010


YTD 2011 YTD 2010
16
Millions

$14.14*
14 $13.16

$12.06
$12.41
12
$10.94 $11.42
$9.78 $10.46
10
$8.70 $9.49

$7.66 $8.51
8
$7.47
$6.46
$6.48
6
$5.44
$4.37

4 $4.25
$2.94
$1.99 $2.88
2
$0.99 $1.69
$0.86 $1.2 $1.4 $1.2
$0.9
$1.0 $0.8
$1.0 $0.9 $1.4 $2.1 $1.0
$1.2 $1.0
$1.0 $1.0
$1.1 $1.0
$1.2 $1.0
$1.1 $1.0
$1.1 $1.0
$1.0
-
* The main driver of the increase in collections is due to an increase in ABOs fees during the year and better than expected vehicle
sales tax collections


Number of Field Visits/Contacts Declined in December
7,261 Mailings
4,000 Field Visits / Contacts
Mailings * 7000
3,500
6000
3,000 4,520 Mailings
5000
2,500
2,000 4000
2,549 Mailings 3000
1,500
1,000 1,848 2,096 1,891 2000
500 1,109 1,230 1000
245 502
0 12 160 136 71 148 0
Jan-11 Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11
*Mailing campaign occurring between August and October increased the overall number of contacts with the public

Administrative Subpoenas Reached 2,135 for the Year
3,000

2,500 Administrative Subpoena
2,035 2,135
2,000 1,799
units

1,676
1,513
1,500
1,251
1,000 780
513 564
396
500 270
147

-
Jan-11 Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11

Source : Department of Revenue 1/31/2012
Note: Data is represented on a cumulative basis BottomLineStat 10

Budgeted Revenues for 2011 : EMS Charges 2% of GF Revenues

Other Revenue
EMS Charges Sources
$9M $479M
2% 98%


EMS: YTD Revenue Collected for All Payer Types as of
December 31, 2011 is lower than 2010 by 1%

$10.00
Millions

$9.04
$9.00 $9.14
$8.43
2010 Monthly
Revenue
$8.00 $7.68
$7.85
$6.96
$7.00 $6.99
$6.37

2011 Monthly
$6.00 $5.56 $6.01 Revenue

$4.80
$5.00
$4.83

$3.78
$4.00 $4.06
2010
$2.96 $3.43 Cumulative
$3.00 Collections
$2.31 $2.69
$2.21
$2.00
$1.31 $1.63
2011
$1.00 $0.71
$1.00 Cumulative
$0.55 Collections

$-

The collection rate across all payer classes has remained mostly unchanged across years. Still, 2011 shows improvement in collections despite the
transport rate increase from $500 to $1,015.
Source : ACS Collection Agency 1/26/2012 BottomLineStat 12

Billing Distribution Medicaid
13M

Medicare and Medicaid Collections as a % of Yearly Billings Remain 12%
Medicaid
Distribution
under Prior Year. As Service Fees Increased, Reimbursement Amount 13M
13%

From Medicare and Medicaid Remains Constant. Self-Pay,
56M Private
60% Insurance
15M
15%

Medicare Billings vs Collections
Total Billed Total Paid Yearly Collections /CY Billings
40 14%
35 12.4% 12%
11.6% 11.6%
30
Millions

10%
25 8.6% 8.3%
7.5% 8%
20 $16.7
$14.6 6%
15 $11.7
$9.4 4%
10 $5.1
$4.0
5 $0.5 $0.6 $0.8 $0.9 $1.9 $1.2 2%
0 0%
2006 2007 2008 2009 2010 2011 YTD

Medicaid Billings vs Collections
40 45%
35 38% 40%
36% 35% 36% 35%
30 33%
Millions

25 30%
21%
25%
20 $15.3 20%
15 $11.3 15%
10 $5.9 $6.3 10%
$3.0 $2.1 $2.4 $3.8 $3.2
5 $1.8 $0.6 $1.0 5%
0 0%
2006 2007 2008 2009 2010 2011 YTD


Billing Distribution Medicaid
13M

Private Insurance and Self-Pay Collections as a % of Yearly Billings 12%
Medicaid
Distribution
Remain over Prior Year 13M
13%
Self-Pay,
56M Private
60% Insurance
15M

Private Insurance Billings vs Collections 15%
Millions

40 30%
35 28%
25%
30 23%
20% 21% 20%
25 19% 18%
20 $18.1 15%
$14.2
15 $11.8 $11.5 10%
10 $7.5
$5.2 $3.8
5 $1.7 $2.2 $3.2 $2.9 5%
$1.0
0 0%
2006 2007 2008 2009 2010 2011 YTD

Self-Pay Billings vs Collections
Millions

80 0.92% $70.4 1.40%
70 0.88% $63.5 1.16% 1.20%
60 0.85% 0.81%
0.75% 1.00%
50 $43.5
0.80%
40 $34.0
0.60%
30 $22.6
$16.8 0.40%
20
10 $0.4 $0.6 $0.8 0.20%
$0.1 $0.2 $0.3
0 0.00%
2006 2007 2008 2009 2010 2011 YTD


2010 $ Self Pay Collections
Self Pay Calling Efforts Are Lower Despite Decrease in Collections in December
2011 $ Self Pay Collections

2011 Number of Calls
$120 3,260 3500

2,809 3000
$100
Thousands

2,409
2,247 2500
$80 2,095 2,114

Units #
1,918 1,859
2000
$60 1,534 1,506
1500
1,016
$40
711 1000
$20 500
$34 $105 $34 $65 $53 $63 $33 $67 $41 $79 $39 $81 $50 $69 $44 $66 $56 $59 $55 $55 $71 $43 $72 $64
$0 0

Current Participation in the Self Pay Plans is Around 3% of Total Self Pay Transports

600
479 ( $ 91K) 474 ($ 93K)
units

500

400 146 153
300 Defaulted
On Time
200
333 321
100

0
Nov-11 Dec-11


Budgeted Revenues for 2011 : Parking and Traffic Revenues 8% of GF Revenues

Other Revenue
Sources
$447M
92%
Parking Meters
$4M
1%

Towing and
Booting
$1M
0%

Traffic Collection
$36M
7%


Combined YTD Tickets, Boots and Tow Collections Were 6%
Higher for the Year Compared to 2010. This Was
Accomplished Despite a 6% Deficit Earlier During the Year.

$14

$11.78
$12

$10.29
$9.53 $11.07
$10 $10.55
$8.77
$9.46
$8.10
Millions

$8 $7.29 $8.48

$6.43 $7.59
2010 Monthly
$6.86
$6 $5.46
$6.06 2011 Monthly
$4.43
$5.13 YTD 2010
$4 $3.35
$4.11 YTD 2011
$2.05 $3.03
$2
$0.81 $1.75

$0.83
$0
January February March April May June July August September October November December

Source: Department of Public Works 1/20/2012 BottomLineStat 17

Parking : Counts of Parking Violations by Type

2011 Tickets Issued Finished Strong, Exceeding 2010 Issuance After Having a 15%
Deficit Earlier During the Year
400,000
units

302,653
300,000 236,036
302,460
173,053
200,000
90,291 2010
100,000 214,823 2011
150,367
79,494
0
Ytd Q1 Ytd Q2 Ytd Q3 Ytd Q4

Booting Efforts Closed Strong in 2011. Total Booting Was
6,000 Approximately 21% Higher than 2010.
4,399
units

4,000 3,402
3,632
2,368
2,830
2,000 986 1,995 2011 Boots Confirmed
886 2010 Boots Confirmed
-

Towing Activity Closed Strong With
15,000 YTD Activity Exceeding Prior Year by 50%. 12,499
9,746
10,000
units

7,183
8381
6787
5,000 3,490 5125
2011 Tows Confirmed
2502
2010 Tows Confirmed
-
Note: Daily tracking for ticket issuances by each PCO began October 2011

YTD Photo Safety Collections

20.0
Millions

18.0 $17.25

$15.80
16.0
$14.30
$14.9
14.0
$13.7
$12.55

12.0 $11.8
$10.74
$10.6
Monthly 2010
10.0 $9.27
$9.3
Monthly 2011
$7.74
8.0 $8.0
$6.46 YTD 2011
$6.8
$5.66
6.0 YTD 2010
$4.68
$5.2

4.0 $3.15 $4.0

$1.53 $2.8
$1.5 1.8 1.7
2.0 1.3
1.5 1.5 1.5 1.5
1.5 1.0 0.8
$0.6 0.88
1.6
1.30 1.16 1.26 1.55 1.23 1.25 1.37 1.19 1.87 1.17
0.0


Detail of Monthly Exceptions and Citations
Issued as of December 31st, 2011.
Exceptions Included Over 4,000 Inoperable Flasher Events

Total Exceptions Citations Issued Total Events Issuance Rate
60,000 80%
units

73%
72%

70%
65%
50,000 63% 63% 63%
63% 62%

50%
60%
55%

40,000 26,719
22,451 Exceptions
50% Flashers School Zone 36%
DMV No Matches 17%
32,149 No Plate/ Temp 15%
No Violation 16%
14,741
14,185 Other 16%
30,000 37% 8,997 12,740 40%
38,508 9,290
12,216
12,051
10,533 30%
20,000

19%
20%
27,208 27,069
23,500 24,771 23,874 24,551 23,432
10,000 21,250 20,453
18,018 18,582
10%
9,030

- 0%

Source: American Traffic Solutions 1/20/2012 BottomLineStat 20

Location ID of Flasher Exception Cameras as of December 31st, 2011.

Camera Number Location Flashers Exception / Events
September October November December
NO26 SB PARIS @ PRENTISS AVE 1% 0% 6% 28%
NO47 NB CANAL BLVD @ FRENCH ST 4% 1% 0% 49%
NO49 EB ST CHARLES AVE @ CADIZ ST 91% 97% 88% 92%
NO50 WB ST CHARLES AVE @ JENA ST 87% 95% 73% 92%
NO51 NB READ BLVD @ HAMMOND ST 66% 0% 79% 83%
NO55 NB FRANKLIN AVE @ WISTERIA ST 6% 9% 63% 73%
NO58 WB BIENVILLE ST @ N. OLYMIPA ST 87% 90% 94% 90%

Monthly Exceptions Issued for Flashers Inoperable During School Zone
Enforceable Time as of December 31, 2011
18,000 16,278
16,000
14,000
units

12,000 11,062
10,221
10,000
8,000 6,675
5,748 5,478
6,000 4,403 4,334
4,000 3,359
2,405
2,000
58 4
-

Note: Excludes cameras with flasher exceptions less than 2% of total events
and cameras with 10 or less exceptions

Source: American Traffic Solutions 1/20/2012 BottomLineStat 21

Budgeted Revenues for 2011 : Property Taxes 21% of GF Revenues

Other
Revenue
Sources
$386M
79%

Property
Taxes
$102M
21%


Real Estate and Property : Gross Cumulative Delinquent Collections
as of December 31st (Net of Collection Fees)

$40
$36 $37
Millions

$35
$31
$34
$27 $33
$30
$26
$29 $29
$25
$23
$24 2011
$20 $23
$20 2010

$16
$18
$15

$11 $14

$10
$10
$5
$5 $4
$5
$1
$4

$0 $2

Note: Collection number herein includes balances that will later be allocated to the corresponding entity ( including Levee Boards, S&W
and School Board) . Collection amounts include payments on prior year delinquencies

Source : Archon 1.30.2012 BottomLineStat 23

Property Taxes: Third Party Collector Efforts Decreased During November and December

Outbound Call
25,000 (Units)
Bills Paid
21,470
21,577 (Units)
20,932

20,851
20,000

15,000

10,951
10,000
9,353 9,167

6,333
5,000 2,522 5,196 5,286 5,024
4,933 4,897
4,284 4,310
1,941
1,551 3,085
2,873
1,963
1,264
540 1,147
0

Source : Archon 1.30.2012 BottomLineStat 24

Budgeted Revenues for 2011 : Sanitation Charges 7% of GF Revenues

Other
Revenue
Sources
$453M
93%

Sanitation
Charges
$35M
7%


Monthly Sanitation Collections Remain at Approximately
2.7M Per Month or 84% of Current Month Billings

Billings Monthly Collections Moving Avg. (monthly collections)
4.0
Millions

3.5 3.34
3.23 3.22 3.23 3.24 3.24 3.24 3.25 3.24 3.23 3.24

3.0
2.96 2.97
2.60 2.84
2.72 2.77 2.73 2.72
2.5 2.67
2.60
2.51
2.40

2.0

1.5
1.52

1.0

0.5

0.0
2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011

Source : SWB 1.6.2012 BottomLineStat 26

Agency collections are below 40% of monthly referrals for the first time in 4 months

700
Thousands

18% of August
2011 Billings
600 17% of May
2011 Billings 584
16% of July
2011 Billings
15% of Mar. 544 534
2011 Billings
530
516
500 499 16% of August
495 16% of June 2011 Billings
15% of Apr. 2011 Billings
13% of Feb. 2011 Billings
2011 Billings
418
400
Gross Referrals ALPAT
Gross Alpat Collections
16% of Dec.
16% of Nov. 2010 Billings
300 15% of Oct. 2010 Billings 9% of Jan.
2011 Billings
2010 Billings
272
258
239 232
242 214 217
200 225
181 184 189
158 167
151 151 161
100

-
2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011
Source : Alpat 1.6.2012 BottomLineStat 27

BottomLineStat 12.31.11

Recommended

Recommended

More Related Content

Viewers also liked

Viewers also liked (6)

Similar to BottomLineStat 12.31.11

Similar to BottomLineStat 12.31.11 (20)

More from Justin Kray

More from Justin Kray (20)

Recently uploaded

Recently uploaded (20)

BottomLineStat 12.31.11