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BlightSTAT June 14, 2012

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BlightStat is the City’s performance management tool for implementing Mayor Landrieu’s Blight Strategy of reducing the City’s blight count by 10,000 by 2014. Several changes to the presentation have …

BlightStat is the City’s performance management tool for implementing Mayor Landrieu’s Blight Strategy of reducing the City’s blight count by 10,000 by 2014. Several changes to the presentation have been made to adjust focus on better quality outcomes across processes.

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  • 1. CITY OF NEW ORLEANS BlightSTAT Reporting Period: May, 2012 www.nola.gov/opa Office of Performance & Accountability
  • 2. Agenda 8:00-8:20 Announcements - LYB 8:20-8:40 Inspections 8:40-9:00 Hearings 9:00-9:20 Abatement 9:20-9:40 Code Lien Foreclosures 9:40-10:00 Reinvestment BlightSTAT feedback form on back page of presentation2 BlightSTAT May, 2012
  • 3. ANNOUNCEMENTS3 BlightSTAT May, 2012
  • 4. ServeNOLA Love Your Block Spring 2012 programLower 9th Ward A Community Voice:Clean-up and lot-clearing near Sam Bonart Playground (1200 Forstall ) Quick Stats: 64 Project applications received 10 Projects funded 213 Volunteers ~1,000 Volunteer hours contributed BEFORE AFTERMontegut & Dauphine Neighbors Group: Project locationsGraffiti removal, Container gardening, tree planting (2900 Dauphine) BEFORE AFTER Source: ServeNOLA, 6/10/12 BlightSTAT May, 2012
  • 5. INSPECTIONS5 BlightSTAT May, 2012
  • 6. Inspections by Type and Result Type of Inspection by Month Completed Inspection Results 715 830 894 968 1050 956 Violation Unoccupied; No WIP1200 Posting of Judgment Invalid inspection Posting of Hearing Violation WIP Reinspection Abated; Demolished; In Compliance Posting of Judgment1000 2012 Initial Inspection May 70 66 Occupied - Occupied 204 82 207800 64 172 168 131 Posting of Hearing 2012 61 168 May 134 22 11 1 214 166600 146 337 371 Reinspection 302 2012400 313 298 May 284 29 44 14 254 Initial Inspection200 378 335 254 258 291 2012 239 May 259 9 8 22 37 0 Dec Jan Feb Mar Apr May 2011 2012 0 100 200 300 400 Source: Code Enforcement, Inspections Completed by Inspector Report May 13st – Accela Systems6 BlightSTAT May, 2012
  • 7. Timeliness of Inspections improves greatly 700 Initial Inspections 35 450 Posting of Hearings 20 Average Time (# of days) Average Time (# of days) 400 18 600 30Total # Completed Total # Completed 350 16 500 25 14 300 400 20 12 250 10 300 15 200 8 150 4.9 200 6.7 10 6 100 4 100 5 50 2 547 634 186 254 239 259 292 378 335 144 212 382 146 214 166 168 132 168 0 0 0 0 2011 2011 2011 2011 2012 2012 2012 2012 2012 2011 2011 2011 2011 2012 2012 2012 2012 2012 Sep Oct Nov Dec Jan Feb Mar Apr May Sep Oct Nov Dec Jan Feb Mar Apr May 400 Re-Inspections 20 250 Posting of Judgments 60 Average Time (# of days) Average Time (# of days) 350 18 46.2 50Total # Completed Total # Completed 16 200 300 12.3 14 40 250 12 150 200 10 30 150 8 100 20 6 100 4 50 10 50 2 84 205 314 254 313 298 302 337 371 32 50 31 61 64 172 207 204 82 0 0 0 0 2011 2011 2011 2011 2012 2012 2012 2012 2012 2011 2011 2011 2011 2012 2012 2012 2012 2012 Sep Oct Nov Dec Jan Feb Mar Apr May Sep Oct Nov Dec Jan Feb Mar Apr May Source: Code Enforcement, Inspections Completed by Inspector Report May 31st – Accela Systems BlightSTAT May, 2012
  • 8. Open Complaints Incomplete Complaint Inspections Incomplete Complaint Inspections As of April 30th As of May 31st2011 2011 19 190* Jan 23 292 total Jan 28* 705 total Feb 48 Feb 472012 2012 Mar 82 Mar 80 Apr 120 Apr 99 0 50 100 150* The number of incomplete Complaint inspections from 2011 May 261increased between May and April – a preliminary scan of theserecords indicate that a proportion of these cases contain invalid 0 50 100 150 200 250 300addresses. This information was vetted manually in April with theCase Supervisor, but in May this was not possible because ofstaffing changes. Either way, the “status” of these invalid caseshave not yet been closed in the Accela system and will remainopen when migrated into LAMA BlightSTAT May, 2012
  • 9. Unresolved Sweep Inspection Cases Target is to complete initial inspections within 30 days of scheduled date Status as of April 30th Status as of May 31st Jan 57 Jan 55 Feb 27 Feb 26 Mar 132 Mar 132 Apr 121 Apr 121 May 104 May 99 Jun 104 Jun 104 2011 2011 Jul 71 Jul 67 Aug 37 Aug 37 Sep 28 Sep 29 Oct 28 Oct 24 Nov 11 Nov 10 Dec 10 Dec 10 739 cases older than Jan 9 Jan 90 days may not be 10 Feb actionable 15 2012 Feb 15 Mar 27 2012 Mar 26 99 cases younger Apr 35 Apr 26 than 90 days are 0 50 100 150 May actionable 47 0 50 100 150 Source: Code Enforcement, Mystery Backlog Report Jan 1, 2011 – May 31, 2012 – Accela Systems9 BlightSTAT May, 2012
  • 10. Cumulative Inspections 1,184 Inspections completed in May 10000 9000 8333 Demolition 8000 Posting of Judgments 6831 Posting of Hearings 7000 Reinspections - subtotal Initial Inspection 5647 6000 Inspections Cumulative Target Cumulative Inspections 2012 5000 4235 4000 2755 3000 2000 1312 1000 0 January February March April MaySource: Code Enforcement, Inspections Completed byInspector Report May 31st – Accela Systems BlightSTAT May, 2012
  • 11. HEARINGS11 BlightSTAT May, 2012
  • 12. Number of Hearings per month Monthly totals Cumulative Hearings Trend700 5,000 667 4,500600 4,000 536500 3,333 3,500 438 3,000400 397 2,500 2,168 1,934300 297 2,000 266 234200 1,500 1,000100 500 - - Jan Feb March April May June Dec Jan Feb March April May June Cumulative Hearings - 2012 YTD Total Hearings Hearings Cumulative Target - 2012 YTD Hearings Monthly Target Cumulative Hearings Count (2011) Projection count Cumulative Hearings - Projected 2012 Note: Projection for the Month of May actually covers May 1 – June 8, 2012, as the Hearings Bureau has stopped setting cases for Hearing after this date while preparing for new system. Source: Hearings Bureau, incremental Hearing Docket Reports, July 1, BlightSTAT May, 2012 2011 – May 31st, 2012
  • 13. Trend in Hearing Results Guilty Reset: Work in Progress Reset: No Reinspection300 37% 37% 40% 160 30% 120 15% 16% 36% 35% 14% 32% 24% 25% 35% 140 24% 14%250 30% 23% 25% 100 30% 120 20% 21% 12%200 20% 80 25% 100 8% 10%150 20% 80 15% 60 6% 8% 5% 15% 60 4% 6%100 10% 40 10% 40 4%50 5% 20 5% 20 2% 270 160 106 141 93 147 144 129 67 110 55 94 105 80 25 23 11 25 0 0% 0 0% 0 0% Dec Jan Feb March April May Dec Jan Feb March April May Dec Jan Feb March April May In Compliance Dismissed; Reset Legal Issue Reset: State Program120 22% 25% 100 13% 14% 25 7% 8% 20% 90 12% 12% 19% 19% 11% 12% 7%100 20% 80 10% 20 17% 9% 5% 6% 15% 70 10%80 15% 60 15 4% 4% 5% 8%60 50 4% 10% 40 6% 10 3% 3% 3%40 30 4% 2%20 5% 20 5 2% 1% 109 89 57 98 54 75 10 86 55 27 48 34 46 19 23 15 18 19 10 0 0% 0 0% 0 0% Dec Jan Feb March April May Dec Jan Feb March April May Dec Jan Feb March April May Source: Hearings Bureau, incremental Hearing Docket Reports, July 1, 2011 – May 31st, 2012 Note that previously three results: Dismissed, Reset: Legal Issue and Reset: State Program were grouped together as one category BlightSTAT May, 2012
  • 14. Age of Reset Hearing Cases Grouped by Quarter of Initial Inspection (does not include properties pending adjudication) Reset: <1/1/2011 Conditional 4 2 8 9 6 Guilty 2011 - Qtr1 Reset: Not 2011 - Qtr2 3 4 11 10 2 6 Reinspected 2011 - Qtr3Reset: Owner 2011 - Qtr4 4 2 13 9 4 9 Legal Issue 2012 - Qtr1 Reset: State Program 9 7 41 16 7 4 1 2012 - Qtr2 Delay Reset: Work 8 8 39 30 24 19 1 in Progress 0 20 40 60 80 100 120 140 Reset: Work in Progress Reset: State Program Delay Reset: Owner Legal Issue Reset: Not Reinspected Reset: Conditional Guilty <1/1/2011 8 9 4 3 4 2011 - Qtr1 8 7 2 4 2 2011 - Qtr2 39 41 13 11 8 2011 - Qtr3 30 16 9 10 9 2011 - Qtr4 24 7 4 2 2012 - Qtr1 19 4 9 6 6 2012 - Qtr2 1 1 Source: Hearings Bureau, de-duplicated/compiled Hearing Docket Report, March 1, 2011 – May 31, 2012 BlightSTAT May, 2012
  • 15. Revised Hearings Backlog Case Status – as of April 30th Case Status – as of May 31st 20112011 461 194 427 164 Jan 143 73 Jan 128 76 Feb 139 8 Feb 140 132012 2012 Mar 138 Mar 94 30 Apr 255 Apr 184 112 - 200 400 600 800 May 258 310 LEGEND 0 200 400 600 800 Backlog (new case, with an inspection more Count of Addresses than 60 days old) As of May 31st New Case In Research Grand Total Stalled (case in research, no activity in more 2011 427 164 591 than 60 days) 2012 Jan 128 76 204 Worklog (new case, intial inspection less than Feb 140 13 153 60 days old) Mar 94 30 124 Apr 184 112 296 In Process (case in-research, recent activity within May 258 310 568 past 60 days) Grand Total 1231 705 1936 Source: Hearings Bureau, de-duplicated/compiled Hearing Docket Report, March 1, 2011 – May 31, 2012 BlightSTAT May, 2012
  • 16. ABATEMENT16 BlightSTAT May, 2012
  • 17. Demolitions by Program 300 Demolished Units by Program (2012) FEMA - Units 250 40 NORA - Units SDER - Units Number of Units 200 100 IDC - Units 150 100 69 57 60 106 47 50 25 46 41 51 29 18 12 11 7 0 15 17 17 19 January February March April 3500 Cumulative Demolitions since Oct 1, 2010 3106 3240 FEMA - Units 2977 2728 2833 3000 NORA - Units SDER - Units 2453 2211 2302 Number of Units 2500 IDC - Units 1958 2026 Demo Target Cumulative All 1826 2000 1652 2000 1473 1500 1189 888 1000 596 427 499 500 245 99 0 Source: Demolitions reported by Program (Contractor):17 FEMA (SAIC), SDER (DRC), NORA (CDM), IDC (Durr), BlightSTAT May, 2012
  • 18. Demolitions by Program April 2012 Source: Demolitions reported by Program (Contractor): FEMA (SAIC), SDER (DRC), NORA (CDM), IDC (Durr),18 BlightSTAT May, 2012
  • 19. New Orleans FEMA Demolitions May 2012 Phase Apr May Properties Change Description01 | LLT/NORA 60 60 60 0 s Transferring from LLT to NORA ownership s FEMA program can demo after transfer with City approval s Processing for Sheriff sale s Unsold properties can go to demolition02 | Sheriff Sale 34 35 35 +1 s Reviewing properties to determine best disposition s Highly damaged properties may be demolished and sold03 | Inspection 56 42 42 -14 s Does not have a future hearing date set s Non-adjudicated and awaiting inspection and hearing04 | Hearing 45 32 32 -13 s Has an initial or reset hearing date in the future s Awaiting judgment s Newly adjudicated05 | Noticing 21 21 21 0 s In process of notice of judgment and intent to demolish s Homeowner appeal period06 | Local Historic 1 2 2 +1 s Adjudicated and waiting historic committee meeting s NCDC, HDLC, or City Council decision07 | Legal Review 6 6 6 0 s Adjudicated and waiting Law Department review s Ensuring proper notice of hearing, judgment, & intent08 | Salvage 15 4 4 -11 s FEMA Historic Preservation determined for Salvage s Permitting and selective salvage come before ACM testing09 | ACM Test 7 3 3 -4 s For non-salvage properties testing precedes permitting s Awaiting testing or test results10 | Permit 4 5 5 +1 s Ready to be permitted for demolition s Awaiting application, payment, or delivery of permit s Transmitted or ready to transmit to demolition contractor11 | Transmit 30 18 18 -12 s May be waiting for utilities disconnects s Awaiting abatement (when required) and demolition12 | Demolished 198 233 233 +35 s Property has passed all preliminary checks s Demolition is underway or completed s May not reach final disposition under FEMA program s State funding programs13 | Indefinite Hold 60 54 54 -6 s NCDC/HDLC Denials s Official City or State requests to place on hold s Homeowner has brought property into compliance14 | In Compliance 384 406 406 +22 s Includes properties demolished by owner s Public nuisance and blight remediated Change in May: 22 to Compliance 35 Demolitions / 57 Units 19 Source: Demolitions in progress report: FEMA (SAIC) BlightSTAT May, 2012
  • 20. CODE LIEN FORECLOSURES20 BlightSTAT May, 2012
  • 21. 68 Files Accepted for Foreclosure proceedings during period Monthly Totals Cumulative Totals compared to 2012 Target Rejected: various reasons160 600 Rejected: Noticing Issue Cumulative Files Rejected and Accepted 220 Files Accepted140 Cumulative Files Accepted 14 500 Cumulative 2012 target120 417 15 400 Number of Files Reviewed100 65 73 299 80 38 300 231 60 15 200 170 40 120 63 68 57 61 100 50 57 20 0 0 January February March April May January February March April May *Note: No information on rejected files was provided in April21 Source: Law Department, Housing Unit, 6/13/12 BlightSTAT May, 2012
  • 22. New Writs Filed for 2012: Code Lien Foreclosure process (Jan 1 – May 31, 2012)22 Source: Law Department, Housing Unit 6/13/12 BlightSTAT May, 2012
  • 23. Positive Outcomes from Code Lien Foreclosure process (Sept, 2011 – April, 2012)23 Source: Law Department, Housing Unit 6/13/12 BlightSTAT May, 2012
  • 24. Upcoming Sheriff Sales (May & June) Address CDC # Date 1638 CLOUET 2012-2012 6/14/2012 6474 BELLAIRE 2011-4054 6/14/2012 8419 SOUTH CLAIBORNE 2012-2041 6/14/2012 2510 CLOVER STREET 2012-2022 6/14/2012 8501 APPLE 2011-4579 6/14/2012 2639 ANNETTE 2012-2035 6/14/2012 1712 SAINT ANN 2011-2897 6/14/2012 6950 MILNE 2012-2034 6/14/2012 4001 DOWNMAN 2012-2044 6/14/2012 2352 ROBERT E LEE 2011-5063 6/14/2012 2139 HOPE 2012-2024 6/14/2012 8722 BELFAST 2012-2016 6/14/2012 1429 ANNETTE 2012-2043 6/21/2012 1624 LAPEYROUSE 2012-2036 6/21/2012 3025 MILAN 2011-4531 6/21/2012 8501 APPLE 2011-5048 6/28/2012 2724 FOURTH 2012-2028 6/28/2012 2214 ANNETTE 2012-2017 6/28/2012 2434 BARRACKS 2012-2031 6/28/2012 2629 ANNETTE 2012-2023 6/28/2012 13648 NORTH CAVELIER 2012-2041 6/28/2012 432 SOUTH SCOTT 2012-2045 6/28/2012 609 JACKSON 2011-7392 7/12/2012 2724 FOURTH STREET 2011-5592 7/19/2012 2214 ANNETTE STREET 2012-2045 7/19/2012 2434 BARRACKS ST 2011-7008 7/19/2012 13648 N CAVELIER RD 2012-2023 7/19/2012 2822 N ROCHEBLAVE ST 2012-2028 7/19/2012 1290 MILTON ST 2011-2391 7/19/2012 8622 SPRUCE STREET 2012-2031 7/19/2012 8331 ABERDEEN RD 2011-7996 7/19/2012 4217 WILLOW ST 2011-5058 7/19/2012 2482 BEHRMAN HWY 2011-4487 7/19/2012 7813 OLIVE ST 2011-5668 7/19/2012 6950 MILNE BOULEVARD 2011-3675 7/19/2012 4671 CHALMARK DR 2011-8643 7/19/2012 7550 DOMINIQUE PL 2011-2894 7/19/2012 9236 FORSHEY ST 2011-5655 7/19/2012 1527 CONGRESS 2011-5072 7/19/2012 4848 BONITA DR 2011-6449 7/19/2012 800 THAYER STREET 2011-9065 7/19/2012 14600 BEEKMAN RD 2012-2040 7/26/2012 7612 WEAVER AVE 2011-9027 7/26/2012 1941 N JOHNSON ST 2011-4582 7/26/2012 2733 ST PETER ST 2011-4122 7/26/2012 2724 FOURTH STREET 2012-2045 8/2/2012 2214 ANNETTE STREET 2012-2023 8/2/2012 2434 BARRACKS ST 2012-2028 8/2/2012 13648 N CAVELIER RD 2012-2031 8/2/2012 723 VALENCE ST 2010-11479 8/2/2012 5517 RAMPART ST 2009-12207 8/2/2012 8830 PALM ST 2011-3645 8/2/2012 24 Source: Law Department, Housing Unit 6/13/12 BlightSTAT May, 2012
  • 25. Proceeds from Sheriff Sales (related to Code Lien foreclosures) Amount of Liens Collected from Sale$400,000 Taxes Collected from Sale $346,079 Proceeds from Sales (mix of taxes and liens)$350,000 Amount of Liens Collected- No Sale Total Collected $72,700$300,000 $266,287$250,000 $235,037 $235,394 $111,872 $37,428$200,000 $136,511 $180,478 $23,581 $114,133 $137,247 $41,401$150,000 $61,079 $105,224 $28,304 $39,553$100,000 $87,353 $39,062 $84,983 $19,898 $161,500 $46,448 $62,114 $93,354 $61,378 $26,894 $46,209 $3,605 $13,387 $110,773 $47,884 $50,000 $112,918 $24,349 $16,497 $87,330 $82,199 $4,530 $12,029 $3,773 $51,243 $58,504 $58,412 $6,921 $16,967 $5,000 $29,704 $36,422 $43,461 $12,027 $15,575 $6,921 $20,133 $0 Note: totals are rounded to the whole dollar value, but source data includes cents, so rounding errors may occur between subtotals and total25 Source: Law Department, Housing Unit 6/13/12 BlightSTAT May, 2012
  • 26. REINVESTMENT26 BlightSTAT May, 2012
  • 27. NORA/LLT Inventory Disposition Property Sales-May 2012 (22) Auction, 3, 14% Inventory Status as of May 31, 2012 Critical Strategic Projects, 1, 4% Neighborhood Lot Next Door, 16, Based Sale, 1, 4% 73% Request For Proposals, 1, 5% Properties Previously Sold to May 2012 Pending Sale, 749, 24% (2017) Neighborhood Based Sale, 329, 16% Request For Properties Proposals, 278, returned to 14% Inventory, inventory, 6 2317, 76% Lot Next Door, 968, 48% Auction, 305, 15% Critical Strategic Projects, 11, 1% Grant Programs,Note: Because of a two-week time lag in reporting, totals for Land Swap, 46, 2% 80, 4%“Pending Sale” and “Properties Previously Sold” differ fromwhat was reported in April’s BlightSTAT by 20 propertiesSource: NORA, May 31st, 2012 BlightSTAT May, 2012
  • 28. Transfer plan of State-owned properties to NORA in Orleans Parish Per Period Cumulative Reporting Period Actual Goal Actuals Goals February 2012 541 500 541 498 March 2012 70 500 611 1000 April 2012 701 500 1,312 1500 30 (1800 in May 2012 process) 2133 1,342 3633 * Property dispositions include auctions, development agreements, and transfers to NORA.28 Source: NORA 6/12/12 BlightSTAT May, 2012
  • 29. Office of Community Development Status of housing units under contract Total Under Units in Pre- Units Under Units Completed Units Completed Contract Development Development 2012 2010-2011Rental Housing Program The Rental Housing Program provides affordable rental housing for low-moderate income families. Funds are provided to Not-For Profit and For-Profit Housing 477 41 403 33 1,018 Development Organizations for the acquisition, rehabilitation, new construction and soft development cost associated with developing affordable rental housing.Homeownership Development Program This program provides homeownership opportunities by developing properties through acquisition, rehabilitation +12 or new construction of homes that will be sold to low- income families. Not-for-Profit and For-Profit Housing 149 85 48 16 6 Development Organizations can apply for HOME funds to subsidize the cost of construction, land acquisition and down payment assistance that will produce a code compliant home.Owner-Occupied Rehabilitation Program The Owner-Occupied Rehabilitation Program provides +24 financial assistance to low-income homeowners to enable them to bring their residences into compliance with the 335 204 83 48 326 Federal Government’s Housing Quality Standards and the International Residential Code adopted by the City of New Orleans. The program is administered by Not-For-Profit Housing Organizations and In-House OCD staff. NOTE: Green arrows and text reflect movement between reporting periods Source: Office of Community Development (OCD), April -> May reporting periods29 BlightSTAT May, 2012
  • 30. Soft Second Mortgages through June 12, 2012 Source: Office of Community Development, 6/12/12 BlightSTAT May, 201230
  • 31. Evaluation Form Are you a city employee or a member of the public? On a scale 1-5, how useful was this meeting to you? (1= least useful and 5= most useful) What’s working? What’s not working?31 BlightSTAT May, 2012

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