BlightStat May 10, 2012
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BlightStat May 10, 2012

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BlightStat is the City’s performance management tool for implementing Mayor Landrieu’s Blight Strategy of reducing the City’s blight count by 10,000 by 2014. Several changes to the presentation ...

BlightStat is the City’s performance management tool for implementing Mayor Landrieu’s Blight Strategy of reducing the City’s blight count by 10,000 by 2014. Several changes to the presentation have been made to adjust focus on better quality outcomes across processes.

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BlightStat May 10, 2012 BlightStat May 10, 2012 Presentation Transcript

  • CITY OF NEW ORLEANS BlightSTAT Reporting Period: April, 2012 www.nola.gov/opa Office of Performance & Accountability
  • Agenda 8:00-8:20 Announcements 8:20-8:40 Inspections 8:40-9:00 Hearings 9:00-9:20 Abatement 9:20-9:40 Code Lien Foreclosures 9:40-10:00 Reinvestment BlightSTAT feedback form on back page of presentation2 BlightSTAT April, 2012
  • INSPECTIONS3 BlightSTAT April, 2012
  • A look across 2011 - 2012 Quantity of Inspections by Type Proportion of Inspections by Type 4000 100% 90% 3500 Distribution as a % of all Inspections Completed 80%Total # of Inspections Completed per Quarter 3000 70% 2500 60% 2000 50% 40% 1500 30% 1000 Posting of Judgment Posting of Judgment Posting of Hearing 20% Posting of Hearing 500 Reinspection Reinspection 10% Initial Inspection Initial Inspection 0 0% Qtr1 Qtr2 Qtr3 Qtr4 Qtr1 Qtr1 Qtr2 Qtr3 Qtr4 Qtr1 2011 2012 2011 2012 BlightSTAT April, 2012
  • Inspections by Type and Result Type of Inspection by Month Completed Inspection Results 910 715 830 894 968 10501200 Violation Unoccupied, No WIP Posting of Judgment Other Posting of Hearing Violation WIP Abated; Complied; Occupied1000 Reinspection Initial Inspection Posting of Judgment 204 31 179 916 207 800 64 172 131 Posting of 382 61 Hearing 214 168 166 102 1 14 15 600 146 337 Reinspection 302 298 2012 400 313 254 Apr 268 37 32 313 Initial Inspection 200 378 291 2012 254 239 258 Apr 292 416 66 184 0 Nov Dec Jan Feb Mar Apr 0 100 200 300 400 2011 2012 5 Source: Code Enforcement, Inspections Completed by BlightSTAT April, 2012 Inspector Report – Accela Systems
  • Average Time to Complete an Inspection 40.0 has decreased 40% since Q1 2011 35.0 35.2 TotalDays between schedule date and completion date Linear (Total) 30.0 25.0 20.0 20.5 18.5 20.8 15.0 13.0 10.0 5.0 0.0 Qtr1 Qtr2 Qtr3 Qtr4 Qtr1 2011 2012 BlightSTAT April, 2012
  • Quantity & Timeliness of Inspections by Type 700 35 450 20 Initial Inspections Posting of Hearings Average Time (# of days) Average Time (# of days) 400 18 600 30Total # Completed Total # Completed 350 13.5 16 500 25 14 300 400 20 12 250 14.2 10 300 15 200 8 150 200 10 6 100 4 100 5 50 2 547 634 186 254 239 259 292 378 144 212 382 146 214 166 168 132 0 0 0 0 2011 2011 2011 2011 2012 2012 2012 2012 2011 2011 2011 2011 2012 2012 2012 2012 Sep Oct Nov Dec Jan Feb Mar Apr Sep Oct Nov Dec Jan Feb Mar Apr 400 20 250 52.9 60 Re-Inspections Posting of Judgments Average Time (# of days) Average Time (# of days) 350 15.5 18 50Total # Completed Total # Completed 16 200 300 14 40 250 12 150 200 10 30 150 8 100 20 6 100 4 50 10 50 2 84 205 314 254 313 298 302 337 32 50 31 61 64 172 207 204 0 0 0 0 2011 2011 2011 2011 2012 2012 2012 2012 2011 2011 2011 2011 2012 2012 2012 2012 Sep Oct Nov Dec Jan Feb Mar Apr Sep Oct Nov Dec Jan Feb Mar Apr BlightSTAT April, 2012
  • Unresolved Inspection Cases Target is to complete initial inspections within 30 days of scheduled date Incomplete Complaint Inspections Sweep Cases that require property- in Accela owner verificatin in Accela Jan 57 2011 19 Feb 27 Mar 132 Apr 121 May 104 Jan 23 42 total cases older than 90 days (14%) Jun 104 2011 Jul 71 Aug 37 16% Feb 48 Sep 28 2012 Oct 28 Nov 11 739 cases older Mar 82 28% than 90 days may Dec 10 not be actionable Jan 9 Feb 15 2012 77 cases younger Apr 120 41% Mar 27 than 90 days are Apr 35 actionable 0 50 100 150 0 50 100 150 739 cases older than 90 days Source: Code Enforcement, Mystery Backlog Report may not be actionable Jan 1, 2011 – April 30, 2012 – Accela Systems8 BlightSTAT April, 2012
  • Cumulative Inspections 1,412 Inspections completed (includes 362 demolition inspections) 25000 Inspections Cumulative Target Cumulative Inspections 2012 20000 20000(including Demolition inspections) Total Number of Inspections 15000 10000 6667 5647 5000 4235 2755 1312 0 BlightSTAT April, 2012
  • Inspections have reached all neighborhoodsin New Orleans(Q1 2011 – Q1 2012)24,780 Inspections completed12,022 Unique addresses inspected10 9,638 (80%) Addresses receiving a Violation Unoccupied, BlightSTAT April, 2012 or a Violation No Work-In-Progress
  • HEARINGS11 BlightSTAT April, 2012
  • Number of Hearings per month 1,200 Total Hearings 1,000 Hearings Monthly Target Projection countNumber of Hearings per Month 800 733 667 600 581 536 518 481 427 438 400 352 324 297 266 200 - July Aug Sept Oct Nov Dec Jan Feb March April MayNote: Projection for the Month of May actually covers May 1 – June 8,2012, as the Hearings Bureau has stopped setting cases for Hearingafter this date while preparing for new system.Source: Hearings Bureau, incremental Hearing Docket Reports, July 1, BlightSTAT April, 20122011 – April 30, 2012
  • Cumulative Hearings 2012 compared to 2012 target and 2011 actuals3,000 2,6672,5002,000 Cumulative Hearings - 2012 YTD 2012 Hearings projection Hearings Cumulative Target - 2012 YTD1,500 1,537 Cumulative Hearings 2011 Trend1,000 Note: Hearings projection for May includes cases scheduled May 1st – June 8th. 500 - Dec Jan Feb March April May Source: Hearings Bureau, incremental Hearing Docket Reports, Jan 1, 2012 – June 8, 2012 BlightSTAT April, 2012
  • Current Status of Properties in Adjudication Grouped by Quarter of Initial Inspection (does not represent properties pending adjudication) Complied Complied Reset: Work IN Progress; Conditional Guilty Reset: Work IN Progress; Conditional Guilty Wrong Location; Wrong Owner; State Program Delay; Owner Legal Issue Wrong Location; Wrong Owner; State Program Delay; Owner Legal Issue Reset: Not Reinspected - Reset: Not Reinspected Reset: Not Reinspected - Reset: Not Reinspected Guilty 1600 Guilty 100% Distribution of final Outcomes (counting Unique Addresses) 1400 90% 19% 16% 29% 27% 80% 38% 1200 43% 391Number of Unique Addresses 55% 16% 24% 70% 8% 5% 1000 63 60% 4% 15% 11% 16% 800 5% 9% 2% 194 50% 0% 1% 21% 9% 1% 10 1% 191 40% 2% 600 11% 2% 54 1% 30% 400 82 52% 14 50% 51% 48% 155 676 10 20% 41% 38% 15 36 15 32% 200 2 373 36 118 73 29 13 10% 2 23 8 16 204 30 2 1 3 3 88 70 69 24 0 0% pre-Q3 Qtr4 Qtr1 Qtr2 Qtr3 Qtr4 Qtr1 Qtr4 Qtr1 Qtr2 Qtr3 Qtr4 Qtr1 <10/1/2010 2010 2011 2012 Pre-Q3 2010 2011 2012 2010 Source: Hearings Bureau, deduplicated/compiled Hearing Docket Report, March 1, 2011 – April 30, 2012 BlightSTAT April, 2012
  • Rate of Resets due to “No Re-inspection” drops to record low 300 25% 23% 250 20%Number of “Resets No Re-inspection” cases per month Proportion of monthly Hearings outcomes that are 20% 200 15% Reset: No re-inspection 14% 15% 13% 13% 150 12% 10% 8% 100 5% 4% 5% 50 45 42 97 98 61 105 80 25 23 11 0 0% July Aug Sept Oct Nov Dec Jan Feb March April Source: Hearings Bureau, incremental Hearing Docket Reports, July 1, 2011 – April 30, 2012 BlightSTAT April, 2012
  • Revised Hearings Backlog Grouped by Month of Initial Inspection2011 461 194 Worklog (New Inspection under 60 days) Backlog (New Inspection older Jan 143 73 than 60 days) Stalled (Existing Case with no action in 60 days) Feb 139 82012 Mar 138 Apr 255 - 100 200 300 400 500 600 700 BlightSTAT April, 2012
  • Distribution of Adjudication CaseloadApril, 2012 Source: Code Enforcement, Mystery Backlog Report Jan 1, 17 2011 – April 30, 2012 – Accela Systems BlightSTAT April, 2012
  • ABATEMENT18 BlightSTAT April, 2012
  • Demolitions by Program 300 Demolished Units by Program (2012) FEMA - Units 250 40 NORA - Units SDER - Units Number of Units 200 IDC - Units 100 150 100 69 60 106 47 50 25 46 41 29 18 12 11 0 15 17 17 January February March April 3500 Cumulative Demolitions since Oct 1, 2010 3106 FEMA - Units 2977 2728 2833 3000 NORA - Units SDER - Units 2453 2211 2302 Number of Units 2500 IDC - Units 1958 2026 Demo Target Cumulative All 1826 2000 1652 1900 1473 1500 1189 888 1000 596 427 499 500 245 99 0 Source: Demolitions reported by Program (Contractor):19 FEMA (SAIC), SDER (DRC), NORA (CDM), IDC (Durr), BlightSTAT April, 2012
  • Demolitions by Program April 2012 Source: Demolitions reported by Program (Contractor): FEMA (SAIC), SDER (DRC), NORA (CDM), IDC (Durr),20 BlightSTAT April, 2012
  • New Orleans FEMA Demolitions April 2012 Phase Mar Apr Properties Change Description s FEMA program can demo after transfer with City01 | LLT/NORA 59 60 +1 s Transferring from LLT to NORA ownership approval s Unsold properties can go to demolition s Processing for Sheriff sale02 | Sheriff Sale 19 34 +15 s Reviewing properties to determine best disposition s Highly damaged properties may be demolished and sold03 | Inspection 84 56 -28 s Does not have a future hearing date set s Non-adjudicated and awaiting inspection and hearing04 | Hearing 47 45 -2 s Has an initial or reset hearing date in the future s Awaiting judgment s Newly adjudicated05 | Noticing 28 21 -7 s In process of notice of judgment and intent to demolish s Homeowner appeal period06 | Local Historic 9 1 -8 s Adjudicated and waiting historic committee meeting s NCDC, HDLC, or City Council decision07 | Legal Review 22 6 -16 s Adjudicated and waiting Law Department review s Ensuring proper notice of hearing, judgment, & intent08 | Salvage 13 15 +2 s FEMA Historic Preservation determined for Salvage s Permitting and selective salvage come before ACM test09 | ACM Test 15 7 -8 s For non-salvage properties testing precedes permitting s Awaiting testing or test results10 | Permit 11 4 -7 s Ready to be permitted for demolition s Awaiting application, payment, or delivery of permit s Transmitted or ready to transmit to demolition contractor11 | Transmit 32 30 -2 s May be waiting for utilities disconnects s Awaiting abatement (when required) and demolition12 | Demolished 164 198 +34 s Property has passed all preliminary checks s Demolition is underway or completed s May not reach final disposition under FEMA program s State funding programs13 | Indefinite Hold 63 60 -3 s NCDC/HDLC Denials s Official City or State requests to place on hold s Homeowner has brought property into compliance14 | In Compliance 355 384 +29 s Includes properties demolished by owner s Public nuisance and blight remediated Change in April: 29 to Compliance 34 Demolitions / 60 Units 21 Source: Demolitions in progress report: FEMA (SAIC) BlightSTAT April, 2012
  • INAP – Year in review 450 400 388 382 Owner Complied 350 321 Cut & Cleared 300 INAP Lots TotalNumber of Lots Inspected by Contractor 250 231 200 164 158 150 131 114 113 100 48 50 32 37 33 34 15 15 12 0 0 Source: INAP Interventions reported by Code Enforcement, INAP Manager on behalf of contractor BlightSTAT April, 2012
  • CODE LIEN FORECLOSURES23 BlightSTAT April, 2012
  • 61 Files Accepted for Foreclosure proceedings during period 160 Rejections: various reasons 140 14 Rejections: various reasons 120 Files Accepted 15 100 Information 73 on rejected 80 38 files no longer being collected 60 15 40 57 63 61 50 20 0 January February March April24 Source: Law Department, Housing Unit BlightSTAT April, 2012
  • Upcoming Sheriff Sales (May & June) *609 Jackson Ave (forthcoming in July) 25 Source: Law Department, Housing Unit BlightSTAT April, 2012
  • Positive Outcomes from Code Lien Foreclosure process (Sept, 2011 – April, 2012)26 Source: Law Department, Housing Unit BlightSTAT April, 2012
  • Proceeds from Sales Amount of Liens Collected from Sale Taxes Collected from Sale$400,000 Proceeds from Sales (mix of taxes and liens) $346,079 Amount of Liens Collected- No Sale$350,000 Total Collected $72,700$300,000 $266,287$250,000 $235,037 $235,394 $111,872 $37,428$200,000 $136,511 $180,478 $23,581 $114,133 $41,401$150,000 $137,247 $61,079 $105,224 $28,304 $39,553$100,000 $87,353 $39,062 $19,898 $161,500 $62,114 $93,354 $61,378 $46,448 $26,894 $46,209 $3,605 $112,918 $50,000 $13,387 $110,773 $24,349 $87,330 $82,199 $4,530 $16,497 $12,029 $51,243 $58,504 $58,412 $3,773 $5,000 $36,422 $43,461 $29,704 $6,921 $12,027 $15,575 $0 March April May June July August September October November December January February March April 27 Source: Law Department, Housing Unit BlightSTAT April, 2012
  • REINVESTMENT28 BlightSTAT April, 2012
  • NORA/LLT Inventory Disposition Property Sales: April 2012 (27) Inventory Status as of April 30, Lot Next Door, 9, Auction, 5, 19% 33% 2012 (3,114) Request For Grant Programs, 9, Proposals, 3, 11% 33% Neighborhood Based Sale, 1, 4% Pending Sale 797 Properties Previously Sold to April 2012 26% (1,970) Neighborhood Based Sale, 329, 17% Lot Next Door, 949, 48% Request For Proposals, Inventory 274, 14% 2317 74% Auction, 293, 15% Land Swap, 46, 2% Grant Critical Programs, 68, Strategic 3% Projects, 11, 1%Source: NORA, April 5th 2012 BlightSTAT April, 2012
  • Transfer plan of State-owned properties to NORA in Orleans Parish Per Period Cumulative Reporting Period Actual Goal Actuals Goals February 2012 541 500 541 498 March 2012 70 500 611 1000 April 2012 701 500 1,312 1500 May 2012 - 2133 - 3633 * Property dispositions include auctions, development agreements, and transfers to NORA.30 Source: NORA BlightSTAT April, 2012
  • Office of Community Development Status of housing units under contract Total Under Units in Pre- Units Under Units Completed Units Completed Contract Development Development 2012 2010-2011 Rental Housing Program The Rental Housing Program provides affordable rental housing for low-moderate income families. Funds are provided to Not-For Profit and For-Profit Housing 477 41 403 33 1,018 Development Organizations for the acquisition, rehabilitation, new construction and soft development cost associated with developing affordable rental housing. Homeownership Development Program This program provides homeownership opportunities by developing properties through acquisition, rehabilitation or new construction of homes that will be sold to low- income families. Not-for-Profit and For-Profit Housing 149 85 60 4 6 Development Organizations can apply for HOME funds to subsidize the cost of construction, land acquisition and down payment assistance that will produce a code compliant home. Owner-Occupied Rehabilitation Program The Owner-Occupied Rehabilitation Program provides financial assistance to low-income homeowners to enable them to bring their residences into compliance with the 335 228 59 48 326 Federal Government’s Housing Quality Standards and the International Residential Code adopted by the City of New Orleans. The program is administered by Not-For-Profit Housing Organizations and In-House OCD staff. The information contained in the April report reflects additional units added and contracts entered into during April and correction to errors found in the February/March numbers.31 Source: Office of Community Development (OCD) BlightSTAT April, 2012
  • Evaluation Form Are you a city employee or a member of the public? On a scale 1-5, how useful was this meeting to you? (1= least useful and 5= most useful) What’s working? What’s not working?32 BlightSTAT April, 2012