Open Data - Current State & Next Gen

Open Data- Current State & Next Gen
Presented by
Jury Konga, Principal
eGovFutures Group
.
MISA BC Open Data Conference
Nanaimo, B.C.
April 28 - 30, 2011

Appreciation is extended to a number of people and organizations in the Open Government & Open Data Community including:
MISA BC and the conference organizing committee with special thanks to Per Kristensen and Jason Birch, City of Nanaimo
MISA Ontario Gov 2.0 SIG
Tracey Lauriault, DataLibre
WWW, twitter, YouTube, LinkedIn…. and all my “Open” friends
This presentation will be publicly available on www.slideshare.net/jkonga as Creative Commons BY
#misaBC #opendata #opengov #gov20 I’m @jkonga … tweet away 
Acknowledgements
Open Data – Current State and Next Gen
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Open Gov Context – Open Data, Citizen Engagement, Collaboration, Innovation
Open Data Current State
Principles
Open Data – local to global
Open Data Framework
Next Gen Open Data
Closing thoughts
Overview
Open Data – Current State and Next Gen
3

Conference geographic context
Regional presence- small to medium size municipalities
Couple of Out-of-province visitors
Overview
4
Open Data – Current State & Next Gen

Context- Open Government
Roots in Freedom of Information legislation (oldest identified with Sweden in 1766, U.S.A. 1966; Canada FOI as well as Privacy Act; 1983)
More recently, Open Government focuses on citizen engagement, transparency, accountability, collaboration and innovation
3 Pillars of Open Government from Senator Kate Lundy, Australia:Citizen- Centric Government, Open and Transparent Government and Innovation Facilitation (June 2009)
President Obama’s Open Government directive (Jan. 2009) synopsis: Government should be transparent, participatory andcollaborative
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Context- Gov(ernment) 2.0
“Government 2.0: Using Technology to Improve Education, Cut Red Tape, Reduce Gridlock, and Enhance Democracy”William Eggers, Deloitte. 2005
Gov 2.0 “is the use of technology – especially the collaborative technologies at the heart of Web 2.0 – to better solve the collective problems at a city, state, national and international level”Tim O’Reilly, “Open Government – Collaboration, Transparency and Participation in Practice”. 2010
From GovLoop (the government Facebook), working definition (2010):Gov 2.0 embraces the use of new and old tools, changes of employee and contractor culture, and improvements in processes that make government more transparent, collaborative, and participatory--enabling citizens and others to gain more efficient and timely access to data, information, and services through the sharing and distribution of information within and throughout the government.
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Context- Open Data
Open Data is a foundational component for Open Government and focuses on freely making public data available in a usable format for all to re-use and add value for the benefit of citizens.
Open Data – it’s about public data being easily discoverable, readily accessible and freely available without restrictions (to a degree)
Recent Open Data initiatives have focused on public sector data and very recently has also turned to private sector corporate data
Open Data – not new, we’ve been doing it for a while … what has changed is the public’s expectations of expanded scope and ease of access to government data
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Credit: Rob Tornoe / Delaware News Journal, PoliticalCartoons.com

Open Government- Why?
9
This is the “rush” …. needs & expectations
Images via MS Office

Open Government - A View of Principles
10

Open Government- Perspective for Local Government
Business: Public Services
Structure: Corporation
Governance: Council (Board of Directors)
Servicing: Citizens and Businesses - the SHAREHOLDERS
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Open Government and Service Delivery
Open Government – Focus on Citizens and Service
12
Municipal Reference Model MRMv2 Components – An Organizing Framework
Work in Progress
Source: “Describing Municipal Government -Using Programs and Services” presentation
by Roy Wiseman

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Government
It’s _ _ _
Government #&*!%?
Municipal
Provincial
Federal
We need to move
from this ….

14
Government
To this ….
Municipal
It’s GOOD
Government !!!
Provincial
Integrated Service
Delivery
– Service One concept
MISA Ontario 2010 conference
Federal

Open Government Elements- Focus on Citizens
15
What needs to improve to benefit citizens …

Citizen Engagement- Current State
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Gov 2.0/Web 2.0/ Social Media technologies are pervasive
Social media becomes key in engagement
Communications demands increase
Forming community partnerships is imperative

Crowdsourcing
ChangeCamps, CityCamps, GovCamps …
Pull -> Push -> Dialogue
Effective communications and citizen engagement requires … ongoing resources
Citizen Engagement- additional Perspectives
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Citizen Engagement - Open Community Project
Manitoba & Saskatchewan flooding
First implement-ation of Ushahidi platform in Canada
Visualization, submit reports, get alerts, download reports
Application creators: Laura Madison (MB) and Dale Zak (SK)
Thanks to Heather Leson for her insight
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Source: http://mbfloods.ca
#mbfloods via Tweetdeck

Collaboration- Current State
“All of us are smarter than one of us”
Collaborate Now
“There are more knowledgeable people
outside your organization than inside”
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Collaboration- Current State
Collaboration Continuum – resource requirements increase ->>>
Collaborate Now
Legal
Partnerships
Informal
Info sharing
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Collaboration Current State- Open Data Framework Project
Kudos to the Group of 4 (G4) for taking a leadership role in Canada
Open Data Framework Project with focus on
Data Standards
End Use agreement
Open Data UI and functionality
Contributing to best practices for the open data community
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21

Innovation- Current State
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Promote innovation
- don’t stifle it!
http://www.socialsignal.com/cartoon
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Institute for Citizen Centred Service
Report on Innovation in Municipal Service Delivery (2010)
Need a focal point for Innovation
Centre Of Excellence for Innovation in Municipal Government (proposed in 2009 presentation http://www.slideshare.net/jkonga/web-20-from-a-social-to-a-service-web )
Apps Development contests and hackathons, leveraging social media technologies, cloud computing (IaaS, SaaS, DaaS …)
Innovation- Current State
23

Innovation Current State - Re-using the Data
24
Applications that use and use and use and use the data
AppsforDemocracy in Washington, DC started a trend of apps contests (2009)
Examples shown here are: World Bank , British Columbia, Ottawa and Edmonton

Open Gov Reality – Biggest Challenge is Organizational Culture & Change Management
Culture change/shock
“Good Failure”
Engagement /participation
Transparency –from control to empowerment
http://www.publivate.com/thinking-a-innovation/entry/elephant-in-the-room-culture-and-social-media-uptake-in-the-public-sector.html
25

Open Data- Current State
10 Principles for Opening Up Government Informationhttp://sunlightfoundation.com/policy/documents/ten-open-data-principles/
Completeness
Primacy
Timeliness
Ease of Physical and Electronic Access
Machine readability
Non-discrimination
Use of Commonly owned standards
Licensing
Permanence
Usage costs
26

10 Principles for Opening Up Government Information
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Open Data - the New Reality
Global example – World Bank Data Catalog & Apps for Development contest (Initiated April 2010 )
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Open Data Current State- the National Level
United States – www.data.govMay 21, 2009
United Kingdom –data.gov.ukJan. 19, 2010
Australia –data.australia.gov.au
Canadawww.data.gc.caMarch 17, 2011
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Open Data Current State- the Provincial Level
Land Info Ontario
GeoNova Portal
GeoBC Apps 4 Climate Action
MUCH TO DO IN PROVINCES !
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Open Data Current State- Small to Medium Municipal Space
Open Data – not just for large municipalities
Examples include Nanaimo, B.C.; North Vancouver, B.C.; Surrey, B.C.; London, ON; Mississauga, ON; Windsor, ON (and more on the way)
Most municipalities provide some degree of “open data” – the need is to make it more extensive
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Open Data Current State- U.S. Municipal Space
Washington DC
San Francisco
New York City
Seattle
Portland
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Open Data Current State- Use & Re-Use of the Data
Great video on value of open data
- http://www.streetfilms.org/a-case-for-open-data-in-transit/
Value is not in the raw data alone
Apps for use of the data is key to open data success
Value to the Citizen is the bottom line
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Open Data Current State - Collaboration from Local to Global
Local Open Data Community sites and events “owned and operated” by citizens
USING Open Data - Local to Global collaborations – all at once!
Participated in RHoK Dec 4 – 5, 2010. Combined with Intl Open Data Hackathon: 63 cities, 25 countries, 5 continents
34

G4: Vancouver, Toronto, Edmonton & Ottawa
ODF Project: August – December 2010.
ODF Components
Governance
Principles & Policy
Standards
Technology
Data, Operations & Human Resources
Open Data Portal
Future Roadmap
35
G4 Open Data CitiesODF Project
Open Data Framework

How do you start an Open Data initiative? Who starts it? Who does what? Etc …
Open Data is part of Information Management
Governance structure
Leverage existing structure (e.g. Steering Committees, Working Groups)
Fit to size of your organization
Define roles & responsibilities (initial “pilot” -> ongoing -> “Coordinator”)
Enterprise participation – internal stakeholders (minimum: key players)
External Stakeholders – advisory/feedback loop
36
Open Data Framework- Governance

Principles: Sunlight Foundation’s “Ten Principles for Opening up Government Information”
Freedom of Information & Protection of Privacy governs& guidelines http://www.ipc.on.ca/english/Resources/Discussion-Papers/Discussion-Papers-Summary/?id=949
Key policy issue to be resolved: Terms of Use Open Data license (CIPPIC report - http://www.cippic.ca/open-licensing re: PDDL)
Reality check – not all principles can be achieved from the outset
… but need to review existing corporate & IM policies (aligned?)
37
Open Data Framework- Principles & Policy

Information Management – open data lifecycle & Municipal Reference Data Model
Data Discovery and Access – “findability”
Data Distribution and Data formats – ETL & end user needs
Commonly requested: CSV/XLS; txt; XML; JSON; KML/KMZ & Mr SID (raster)
Metadata – best practices & context for data use
Dublin Core (+ quality) & ISO 19115 NAP for geo data)
Linked Open Data – next steps towards semantic web
38
Open Data Framework- Standards
Source: W3C : “Publishing Open Government Data”

Technology is not seen as a major challenge
Technology service elements related to Open Data operations
Content Management Systems (CMS) ; Extract-Transform-Load (ETL); DBMS; Web 2.0; Access APIs; Analytics & Visualization
Open Data platform - in-house or hosted
Public “G Cloud” shared services
Enterprise approach – defer to Vancouver’s presentation
39
Open Data Framework- Technology

Open Data … more please
Budget, Transit, Service Requests (3-1-1), Facilities & services, policies, website content ….
Information Asset Inventory – what data do you have? Own?
Open Data Request process & Prioritization
Vancouver provided a draft prioritization as part of project
40
Open Data Framework- Data, Operations & HR

Open Data/IM Lifecycle Activities
Data Discovery and Asset Inventory
Data Request and Prioritization
Open Data Extraction and Dissemination
Data and Metadata Maintenance and Quality Assurance
Departmental and Related Agency Collaboration
41
Open Data Framework- Data, Operations & HR

People are the key to any success – corporation’s intellectual capital
For Open Data operations, a number of HR areas need to be addressed including
Roles and responsibilities;
Knowledge and training requirements;
Integrated teams;
Career path planning;
Optimal work environment and reward system
New position/role: Open Data Coordinator
42
Open Data Framework- Data, Operations & Human Resources

Content and User Interface/Experience
Open Data Portal Functionality
OpenData.ca Community collaboration portal
Portal architecture review
43
Open Data Framework- Open Data Portal

Similar to eGov phased approach by Gartner and Deloitte, following proposed as the Five Phases of Open Data (FPOD)
Phase 1 – Open Data Start-up: Publishing Information on Website
Phase 2 – Open Data Transactional: Providing a Data Catalogue Service
Phase 3 – Creating a Multi-functional Open Data Portal
Phase 4 – Open Data Transformation: Achieving Enterprise Open Data
Phase 5 – Full Integration with Global Open Data Community
A Roadmap addresses moving along the maturity model
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Open Data Framework- Open Data Maturity Model

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Open Data Framework- Open Data Maturity Model
Five Phases of Open Data
Evolutionary within
Info Management Best Practices

Moving forward together … as a community
Need to leverage our
Community Intellectual Capital
and resources
46

Open Data- the Next Generation
Where should we be headed …
Ubiquitous + Gov as a Facilitator
Real time FOI responses
Real time updates
Crowdsourced data maintenance & QA
Access by voice or standard QRcodes
47
Jury Konga
Open by Design TM

48
Open Data - NxGen
Open Data
DNA
Linked
Open Data
… everything is connected to everything
Linked
Personal Data

49
Open Data NxGen- the Co Factor
Co-llaboration
Co-development
Co-delivery
Co-mmunication
Co-mmunityengagement
Co-mmunity benefit

Open Data NxGen- New Approach
50
Consider a new focus for the Service Provider – Client Relationship
WE
From this ….
to this ..
Service
Provider
Service
Recipient
Service
Provider
Service
Recipient
Us
Government
Them
Citizens
A Community Approach
To Public Service

51
Open Data NxGen- Crowdsourcing
Today’s examples of where tomorrow will go

52
Open Data NxGen- Crowdsourcing
Many ways to Crowdsource
- don’t discount any of the opportunities
…. Not everything is digital

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Open Data NxGen- MRDM v1.0
MRM v2 = Municipal Services Model
NxGen = Municipal Reference Data Model
Data required for services
Data definitions – a standard (leverage existing work) to be used by public + private sector
Semantics resolution – mapping the differences
Moving it from local –global
Optimizes open data search results
Assists apps dev community

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Open Data NxGen- Enhanced Usability
Visualization
User interaction
http://www.guardian.co.uk/politics/interactive/2010/oct/19/comprehensive-spending-review-cuts

Open Data NxGen- Enhanced Content & Access
Municipal
Public Service
Provincial
Federal
OpenData.
EARTH
Academia, Non-Profits, Community Groups
External
Data Linkages
(e.g. World Bank)
OpenData.CA
OpenStreetMap
Community Updates
Source: Municipal Open Government Framework, 2010www.slideshare.net/jkonga
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Open Data NxGen- Integrated Service Delivery
Open Data becomes part of Integrated Service Delivery
Value of the strategic asset is optimized
Service Requests
Service One (2.0)
- The Service Coordinator
Requests from MyHomePage
(Facebook, Twitter, verbal)
Integrated Service Delivery “Engine”
Standardized Processes, Protocols
and Knowledge Base
Business
Knowledge
Database
Source: From a Social to a Service Web, 2009. www.slideshare.net/jkonga
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… a few Concluding Thoughts
Embrace Open Government and Open Data – you’re actually already part of the way there
Accelerate Open Data – all levels of government need to increase knowledge and pick up the pace of moving forward to benefit all
Plan now, develop incrementally – awareness of the new environment, readiness assessment, align with priorities & allocate resources
Collaborate Now - limited resources and increasing internal and external demands for efficient and effective government dictate it
Build and Leverage Your Community – engage the citizens, businesses and community groups … the community wants to help
Make Innovation the default – expectations are that government will become open and efficient through innovation
“Just Do It” - NxGen … here we come
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… a final Thought
58
Get involved – you’ll enjoy it and get benefits back!
Open Data NxGen is open to everyone!

It’s a long road ….
enjoy the drive
- the destination is worth it!
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Thank you
Nanaimo

Thank You
Jury Konga, PrincipaleGovFutures Groupjkonga@sympatico.caTwitter @jkongaSkype jury.kongaOther presentations:www.slideshare.net/jkonga

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Open Data - Current State & Next Gen

by Jury Konga on May 04, 2011

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Open Data - Current State & Next Gen — Presentation Transcript