Distance Ed for the Fire Service, The Time is Right!

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Distance Ed for the Fire Service, The Time is Right!

  1. 1. Distance Education for the Fire Service,the Time Is Right!
  2. 2. Jim Keiken• Assistant Fire Chief• Administration and Operations• Madison (WI) Fire Department
  3. 3. Madison • Madison is the Capital of Wisconsin • UW Madison • Population 238,000 • 85 sq. miles
  4. 4. Leaner Exception• On Target Education Needs To• Available Be Like Health Food• Easy• Entertaining
  5. 5. • State• National Fire Protection Association (NFPA)• Insurance Service Office• State EMS Requirements• National Registry of EMTs• Agency Specific
  6. 6. How do you Train 371 Members?1. Travel to Training Division2. Training Officer to Station3. Company Officer in-house4. Outside education1. Video Conferencing2. Online Training
  7. 7. IssuesSchedule • 48 hour work week • 24 hour shift • Vacation • Sick LeaveCallsConsistencyStaffing RequirementsTravel
  8. 8. Madisons Experience• Blackboard • CD/DVD training – EMT basic refresher content – EMS – ICS training – Fire – Harassment • Moodle (iTrain)• Video Conferencing – EMS – Meeting – Fire – Paramedic Education – Information resource – Guest Speakers – Professional development – Company training – Recruit Academy – Community Education – Collaboration/Partners
  9. 9. What is distance educationE-learning or distance learning can be defined asspecially designed instructional materials withtwo-way communications, and with learnersseparated from the instructor of providingagency by space and/or time (Foster, 2004).
  10. 10. Does distance education work?E-learning, or web-based learning is an effective and feasible method for deliveringeducational content to a large number of audiences (Carpinelli, 2001) .In a 2003 research report, the U.S. Army Research Institute for Behavioral and SocialSciences concludes that students using web-based instruction showed improvementover those undergoing conventional classroom instruction (Wisher, 2003).In a two-year study, the US Army evaluated the effectiveness of distance learning intheir Battle Staff NCO Distance-learning Program, and, based on analysis of retainedjob knowledge and rated job performance, found few differences between studentswho had taken the BSNCO program though different delivery methods (Drenth, 2000).Their conclusions found “virtually equivalent performance” between distance-learningstudents and in-residence students.
  11. 11. Advantages of Distance Education• May be Synchronous• May be Asynchronous – Instructor not present when student is.• Economy of scale• Can be available 24/7• Can be available outside station• Sharable content• Instructional design support available
  12. 12. Round Trip Mileage Round Trip Time1 316 West Dayton St. 31.2 66 min2 421 Grand Canyon Dr. 70.8 116 min3 1217 Williamson St. 7.8 16 min4 1437 Monroe St. 13 26 min5 4418 Cottage Grove Rd. 16 40 min6 825 West Badger Rd 46 80 min7 1810 McKenna Blvd. 74 116 min8 3945 Lien Rd. 11.4 42 min9 201 N. Midvale Blvd. 35.2 36 min10 1517 Troy Drive 9.6 14 min11 4011 Morgan Way 10.2 20 min12 400 South Point Rd 40.2 62 min 365.4 Miles 11 hr 25 min
  13. 13. Examples
  14. 14. Equipment• Polycom Endpoints – VSX – HDX• Microphone• Bridge• Display (s)• Sharing Content
  15. 15. StartupChallenges
  16. 16. DailyChallenges
  17. 17. Educational Issue• Attendance and Credit• Who is scheduled – On Duty – Off Duty • Pay• Content delivered
  18. 18. Video Conferencing Etiquette and Tips• Familiarize yourself with the conferencing equipment and site • Introduce yourself and all other sites• Learn to use available accessories and peripherals, including document cameras, DVD players and • Maintain eye contact by looking into the camera when speaking VCRs• Arrange a pre-call trial to another sites to practice • Identify site first then ask question/comment• Appoint a leader or facilitator for each site • Assume you are always on camera, even when you are not speaking – He or she would be responsible for muting and un-muting the microphone and changing camera • Avoid side conversations/discussions angles, running remote. • Don’t talk over each other• Distribute all relevant meeting materials before the call • Don’t eat during conference• Have sites call in early to check equipment • Be yourself. Try to create a comfortable atmosphere • Have the phone number for the campus AV department in the event support• Close drapes or blinds, as daylight may interfere with internal lighting is needed• Avoid background illumination to reduce glare • Don’t move the camera for every participant in the room• Lights on in the classroom/station • Speak clearly in your normal voice. Do not shout• Adjust your camera so off-site participants can see all the participants on your end • Use natural gestures when speaking, just as if you were in the same room with• Ensure all participants at the other site are visible the other participants• Fill the screen with people, rather than tables, chairs and wall space • Avoid interrupting other speakers• Do not to zoom in too close • Always assume participants at other sites can hear you, even when the• Return to show meeting participants after you have shown slides, documents, or other materials microphones are muted• Position microphones in the center of the table• Ensure microphones are not muted or obstructed by objects• Adjust volume on the monitor to an appropriate level• To limit background noise during a multipoint call, mute microphones when you are not speaking• Ensure microphones do not pick up unwanted sounds: – Do not rustle paper, tap your pen or make other distracting noises – Limit side conversations, including whispering – Mute microphones before repositioning them – Do not place a laptop right next to a microphone
  19. 19. Moodle (iTrain) demonstration
  20. 20. Secure Track-able Login
  21. 21. Content
  22. 22. Web Sites
  23. 23. Media
  24. 24. Glossary
  25. 25. Quiz
  26. 26. Flash Cards
  27. 27. Grades
  28. 28. Reports/Tracking
  29. 29. Roles
  30. 30. What is the flipped classroom?A reversed teaching model that delivers instruction at home through interactive, instructor-created videos and moves “homework” to the classroom.Moving lectures outside of the classroom allows instructors to spend more 1:1 time with each learner. Learners have the opportunity to ask questions and workthrough problems with the guidance of their instructors andthe support of their peers - creating a collaborative learning environment.
  31. 31. What is lecture captureIt is a recording of the audio and images of your lecture.It could be during or part of a class.It could be independent of a class.
  32. 32. Why should I lecture capture?• How do students learn• Head start for teachers• Additional learning time• 24/7 learning options• 24/7 review of content
  33. 33. Reusable• Multiple classes• Review & Update – New info – Student feedback• Sharable
  34. 34. References• John D Carpinelli, V. B. (2001). Distance Learning Instruction: As Effective As Face- to-Face Instruction? International Conference on Engineering Education, (pp. 6E8 - 6E10). Oslo.• Foster, A. (2004). Learning at a Distance. Madison, WI, USA: University of Wisconsin - Madison.• Drenth, D. J. (2000). An Examination of the Effectiveness of Distance Learning for the Battle Staff NCO Course. Personnel Decisions Research Institutes, Inc., Tampa.• Wisher, R. A. (2003). The Effectiveness of Web-based Training. U.S. Army Research Institute for the Behavioral and Social Sciences. Alexandria: Army Research Institute.
  35. 35. ContactJim KeikenAssistant Fire ChiefCity of Madison Fire Department325 W Johnson StMadison WI 53703(608) 266-5966jkeiken@cityomadison.com

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