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Summary
Summary Viral Loops create exponential growth
Summary Viral Loops create exponential growth
Summary Viral Loops create exponential growth This is a good problem
Summary Viral Loops create exponential growth Viral Loops are cheap
Summary Viral Loops create exponential growth Viral Loops are cheap
Summary Viral Loops create exponential growth Viral Loops are cheap Viral Loops must be built into your product
Introduction What is a Viral Loop?
Viral Loop: A self-fueling action loop thatdrives users to create more users.
Example:
Example: Not Viral: please come to my party.
Example: Not Viral: please come to my party. Marketing 1.0
Example: Viral: OMG, this party is like, the best EVAR! Let’s call all our friends and invite them too!
Example: Viral: OMG, this party is like, the best EVAR! Let’s call all our friends and invite them too! Viral Marketing
Example: Viral: OMG, this party is like, the best EVAR! Let’s call all our friends and invite them too! Not a Loop Yet
Viral Loop: A self-fueling action loop thatdrives users to create more users,which increase engagement ofexisting users.
Example: Viral Loop: Now that all my friends are here, this party is even more awesome. I’m going to invite more!
Example: Viral Loop: Now that all my friends are here, this party is even more awesome. I’m going to invite more! Now it’s a loop
Is This A New Thing?
Is This A New Thing? No.
Is This A New Thing? All social memes areViral Loops.
Is This A New Thing?
Is This A New Thing?
Is This A New Thing?
Is This A New Thing? It’s still viraleven when transmittedvia town crier.
Viral Loops Are:
Viral Loops Are: Self-Spreading
Viral Loops Are: Self-Spreading They use existing social mechanisms
Viral Loops Are: Self-Spreading They use existing social mechanisms You trust your friends
Viral Loops Are: Self-Spreading They use existing social mechanisms You trust your friends You want to do what your friends do
Viral Loops Are: Self-Spreading They use existing social mechanisms You trust your friends You want to do what your friends do Telling your friends about something new makes you cool
Viral Loops Are: Inexpensive
Viral Loops Are: Inexpensive Cost = Almost Zero
Viral Loops Are: Inexpensive Cost of Acquisition
Viral Loops Are:
Viral Loops Are: Initial Cost of Acquisitionis high per person. It drops to almost zero over time.
Viral Loops Are: Exponential
Viral Loops Are: Exponential 1 person recruits 1 more person
Viral Loops Are: Exponential 1 person recruits 1 more person 2 x 2 = 4
Viral Loops Are: Exponential 1 person recruits 1 more person 2 x 2 = 4 4 x 4 = 16
Viral Loops Are: Exponential 1 person recruits 1 more person 2 x 2 = 4 4 x 4 = 16 You’re smart and can do math
Ok, so all of that is great, buthow do they work?
4 Stages
4 Stages
Stage 1: Attract On Ramps
Stage 1: Attract On Ramps Active:
Stage 1: Attract On Ramps Active: ,[object Object],[object Object]
Interrupt and Annoy,[object Object]
Interrupt and Annoy
Ad Words,[object Object]
Interrupt and Annoy
 Ad Words
Early stages may require desperate measures,[object Object]
Stage 1: Attract On Ramps Passive: ,[object Object],[object Object]
Be an Expert,[object Object]
Be an Expert
Reviews,[object Object]
Be an Expert
Reviews
Word of Mouse,[object Object]
Be an Expert
Reviews
Word of MouseCongratulations, you went viral!
Stage 2: Capture Engagement
Stage 2: Capture Engagement ,[object Object],[object Object]
It just works,[object Object]
It just works
Beware Off Ramps,[object Object]
It just works
Beware Off Ramps
 I don’t get it
 It’s broken
 You’re annoying me,[object Object]
Stage 3: Spread Sharing ,[object Object],[object Object]
Obvious reasons ,[object Object]
Stage 4: Grow Engagement ,[object Object],[object Object]
Use Drives Use,[object Object]
Use Drives UseImportant!
4 Stages
Examples
Examples Ebay
Examples Ebay Attract: extremely strong
Examples Ebay Attract: extremely strong Capture: extremely strong
Examples Ebay Attract: extremely strong Capture: extremely strong Spread: very weak
Examples Ebay Attract: extremely strong Capture: extremely strong Spread: very weak Grow: nothing. Nada. Zilch.
Examples Ebay Attract: extremely strong Capture: extremely strong Spread: very weak Grow: nothing. Nada. Zilch. Maybe this is their problem
Examples Ebay Attract: extremely strong Capture: extremely strong Spread: very weak Grow: nothing. Nada. Zilch. Maybe this is their problem They should be Groupon
Examples Twitter
Examples Twitter Attract: moderately strong
Examples Twitter Attract: moderately strong Capture: strong
Examples Twitter Attract: moderately strong Capture: strong Very few off ramps
Examples Twitter Attract: moderately strong Capture: strong Very few off ramps Spread: moderate
Examples Twitter Attract: moderately strong Capture: strong Very few off ramps Spread: moderate Grow: moderate
Examples Twitter Attract: moderately strong Capture: strong Very few off ramps Spread: moderate Grow: moderate Off Ramp: too much noise
Examples Twitter Attract: moderately strong Capture: strong Very few off ramps Spread: moderate Grow: moderate Off Ramp: too much noise Use Kills Use
Examples Facebook
Examples Facebook Attract: strong
Examples Facebook Attract: strong Capture: strong
Examples Facebook Attract: strong Capture: strong Spread: strong
Examples Facebook Attract: strong Capture: strong Spread: strong Grow: extremely strong
Examples Facebook Attract: strong Capture: strong Spread: strong Grow: extremely strong One of the best examples of UDU
Time To Get Rich
Time To Get Rich
Build a Viral Loop
Build a Viral Loop Plan Your Loop First
Build a Viral Loop Plan Your Loop First Build Product Second
Build a Viral Loop Plan Your Loop First Build Product Second
Build a Viral Loop Phase 1: Attract
Build a Viral Loop Phase 1: Attract Make your usefulness obvious
Build a Viral Loop Phase 1: Attract Make your usefulness obvious Sign up should be insanely easy
Build a Viral Loop Phase 1: Attract Make your usefulness obvious Sign up should be insanely easy Sign up is a big Off Ramp
Build a Viral Loop Phase 1: Attract Make your usefulness obvious Sign up should be insanely easy Sign up is a big Off Ramp Use Facebook Connect, etc.
Build a Viral Loop Phase 1: Attract Make your usefulness obvious Sign up should be insanely easy Sign up is a big Off Ramp Use Facebook Connect, etc. Free
Build a Viral Loop Phase 1: Attract Make your usefulness obvious Sign up should be insanely easy Sign up is a big Off Ramp Use Facebook Connect, etc. Free Payment is an Off Ramp
Build a Viral Loop Phase 1: Attract Make your usefulness obvious Sign up should be insanely easy Sign up is a big Off Ramp Use Facebook Connect, etc. Free Payment is an Off Ramp Convince them, then let them pay for more
Build a Viral Loop Phase 2: Capture
Build a Viral Loop Phase 2: Capture Simple
Build a Viral Loop Phase 2: Capture Simple Immediately Useful
Build a Viral Loop Phase 2: Capture Simple Immediately Useful It just works
Build a Viral Loop Phase 2: Capture A simple, usable, stable app is much better than a complex, hard, buggy one
Build a Viral Loop Phase 2: Capture A simple, usable, stable app is much better than a complex, hard, buggy one Most people get this wrong.
Build a Viral Loop Phase 2: Capture A simple, usable, stable app is much better than a complex, hard, buggy one So will you.
Build a Viral Loop Phase 3: Spread
Build a Viral Loop Phase 3: Spread Easy to share
Build a Viral Loop Phase 3: Spread Easy to share Reasons for sharing
Build a Viral Loop Phase 3: Spread Easy to share Reasons for sharing Direct rewards (Dropbox)

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