Ensuring that every customer receives a consistent, high-quality experience is no easy task. You've got global teams, multiple client divisions as well as new products, services, and solutions launching all the time. How do you keep it all together for a single, positive customer experience?
In this presentation James Cater, Vice President Worldwide Global Accounts Development, and Lauren Klein, Communities and Collaboration Consultant, share how Hitachi Data Systems champions customer satisfaction challenges.
Jive is the world's #1 social business platform. We help employees, customers and partners connect, collaborate and communicate to achieve breakthrough results in sales, marketing, customer service and workforce productivity.
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