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JIVE BEST PRACTICES
SOCIAL INTRANET:
PRODUCTIVITY
Jive Software – August 2013
Boost Output Efficiently
• Optimize collaboration so employees can:
– Create and deliver quality work products
– Share kno...
New-Generation Social Intranet
© Jive confidential4
• Open up communication and high-performance teamwork by
enabling:
– I...
TAKE PRODUCTIVITY TO THE NEXT LEVEL WITH THESE
FIVE SOCIAL INTRANET TIPS
1. Target Key Business Processes First
© Jive confidential6
• Introduce social intranet to two or three key business proce...
2. Capture Work in a Single
Collaboration System
© Jive confidential7
• Put work products – decisions, actions, answers – ...
3. Co-opt Existing Email Behaviors
© Jive confidential8
• Integrate email knowledge exchanges
• Information is visible and...
• Commit to more time syncing within the social intranet
• Shave 15 minutes off one meeting a day to regain an hour a
week...
5. Make it Mobile
© Jive confidential10
• Search for people, documents and information
• Empower your employees to get wor...
Make an Impact on your Bottom Line
© Jive confidential11
• Social intranets can address core challenges such as:
– Reducti...
12
“From a customer service perspective, we were able
to impact a lot of the different metrics after we have
implemented J...
DOWNLOAD OUR PRODUCTIVITY WHITEPAPER
FOR MORE INFORMATION
Unleash performance and productivity in your organization.
Take the Productivity Leap
Take the Productivity Leap
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Take the Productivity Leap

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Boost output as efficiently as possible, and the bottom line will follow. There's no magic to it. You need engaged employees who can work together without obstacles. And that requires an environment optimized for collaboration.

Jive is the world's #1 social business platform. We help employees, customers and partners connect, collaborate and communicate to achieve breakthrough results in sales, marketing, customer service and workforce productivity.

Learn more at http://bit.ly/1aTo6Vq

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Transcript of "Take the Productivity Leap"

  1. 1. JIVE BEST PRACTICES SOCIAL INTRANET: PRODUCTIVITY Jive Software – August 2013
  2. 2. Boost Output Efficiently • Optimize collaboration so employees can: – Create and deliver quality work products – Share knowledge – Keep track of actions and decisions – Find information in a timely manner © Jive confidential3 “We believe in the power of people and know that we can accomplish more together than as individuals. One conversation at a time. We are on the quest to shape the future, and we are engaging with thought leaders to do this together.” May Petry, VP of Marketing, HP
  3. 3. New-Generation Social Intranet © Jive confidential4 • Open up communication and high-performance teamwork by enabling: – Interpersonal connectivity – Online discussions – Smart activity streams – Document collaboration – Robust social search
  4. 4. TAKE PRODUCTIVITY TO THE NEXT LEVEL WITH THESE FIVE SOCIAL INTRANET TIPS
  5. 5. 1. Target Key Business Processes First © Jive confidential6 • Introduce social intranet to two or three key business processes • Focus on those who create, market, sell, implement and support your offerings • Successes will create new fans and advocates “Having one central, global location for Q&A allows sales to focus more on selling and less on finding answers.” Liana Durkin, Senior Product Marketing and Program Management, PGi
  6. 6. 2. Capture Work in a Single Collaboration System © Jive confidential7 • Put work products – decisions, actions, answers – into context • Onboard team members more quickly with a central workplace
  7. 7. 3. Co-opt Existing Email Behaviors © Jive confidential8 • Integrate email knowledge exchanges • Information is visible and accessible to everyone, without changing the way people work
  8. 8. • Commit to more time syncing within the social intranet • Shave 15 minutes off one meeting a day to regain an hour a week to get actual work done 4. Go on a Meeting Diet © Jive confidential9
  9. 9. 5. Make it Mobile © Jive confidential10 • Search for people, documents and information • Empower your employees to get work done anywhere
  10. 10. Make an Impact on your Bottom Line © Jive confidential11 • Social intranets can address core challenges such as: – Reductions in email – Fewer meetings – Less time needed to find knowledge and expertise – Employee output
  11. 11. 12 “From a customer service perspective, we were able to impact a lot of the different metrics after we have implemented Jive. Things like, customer handle times on our phones, lowering that time it takes for a rep to locate information and provide that answer to a customer has really improved the bottom line of our business.” 12 Will Rose, Enterprise Community Manager, T-Mobile © Jive confidential
  12. 12. DOWNLOAD OUR PRODUCTIVITY WHITEPAPER FOR MORE INFORMATION Unleash performance and productivity in your organization.
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