ILEADU Community Representative

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This is the powerpoint that was created to discuss how to engage with community and how to ensure that successful meeting skils are used when connecting.

This is the powerpoint that was created to discuss how to engage with community and how to ensure that successful meeting skils are used when connecting.

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  • 1. Community Conversations Meeting with Community Representatives
    Jan Ison
    ILEADU
    March 2011
  • 2. The Outcomes
    Understand the role and how to best work with “community or member representative”
    Understand what makes a goodleader and community member within the community conversation and within the team and how to ensure success
    Create outcomes for next meeting or “get together” with member representative
    Have tools that can be used for any meeting or “get together” more productive
  • 3. Member Representative
  • 4. Role
    How did you choose your representation? How did you describe the role?
    List and describe
    Q & A (Question and Answer)
    Review and Clarify
  • 5. ROLE
    Representative of the Member Community
    Offer you insight to community needs and community norms
    Help you understand how the library can be responsive to the community norms and be part of the community conversation.
    Provide insight into how the community interacts and works together.
  • 6. ✔ Understand the role and how to best work with “community or member representative”
  • 7. CONNECTING & ENAGING SOFT SKILLS
    Be A Leader
    Be A Facilitative Leader
    Create Outcomes
    Create Agendas
    Record the Actions
    Follow-up
  • 8. LEADER MUST BE ABLE TO:
    Listen actively, paraphrase what you hear, ask open-ended questions, summarize what’s been said, clarify confusion.
    Present issues, identify key points, manage disagreement, find agreement.
    Be Informed of different perspectives, encourage input, resist making judgments, know who makes decisions and communicate to the team.
    Motivate others
  • 9. Facilitator
    Enables groups to work more effectively
    Content Neutral
    Does Not take sides
    Does Not Advocate a point of View
    Advocates for fair, open and inclusive process
    Contributes structure and process
    Supports everyone to do their best thinking
    Encourages participation
  • 10. FACILITATIVE LEADER AS A TEAM MEMBER
    • Part of the team/group
    • 11. Helps the team to work more effectively
    • 12. Can advocate a point of View but must encourage others to do the same
    • 13. Advocate for fair, open and inclusive process
    • 14. Contributes structure and process
    • 15. Supports everyone to do their best thinking
    • 16. Encourages participation
    REQUIRES MORE DISCIPLINE THAN THAT OF A FACILITATOR
  • 17. Successful Meetings, Collaborative Sessions, “Get Togethers” produce?
  • 18. Frustration Meetings, Collaborative Sessions, “Get Togethers” produce?
  • 19. Successful Meetings have ClearOUTCOMESAGENDASRECORD OF ACTIONS
  • 20. Successful Meetings have clear outcomesWhat is your outcome?
  • 21. Outcomes?
    List
    Agree
    Understand
    Update
    Report
    Have a plan
    OTHER
    ---
  • 22. WRITING OUTCOMES FOR “GET TOGETHERS”
    Be specific
    Descriptive Action
    Concise one or two sentence statements
  • 23. OUTCOMES for a “Get Together” with Community representative
  • 24. Successful Meetings have clear agendasWhat is your agenda?
  • 25. Examples of Written Agendas
  • 26. AGENDA
  • 27. AGENDA
  • 28. Graphic agenda
  • 29. Successful Meetings Use appropriateProcesses and Tools to achieve the outcomes
  • 30. SOME MEETING TOOLS:
    Brainstorm
    List
    Pairs
    Categorize
    Prioritize
    Attribute Listing
    Reverse Brainstorming
  • 31. BRAINSTORM
  • 32. Mind Map
  • 33. POST – IT - NOTES
  • 34. Surfstroming
    Google Alerts
    Twitter feeds
    RSS Feeds
    Trendwatching www.trendwatching.com/
    ETC
  • 35. Online tools
    Webstorm
    Online Mindmaps
    Blogs
    Twitter
    Facebook
  • 36. Other Processes – Books of Them
    Force Field Analysis
    Plus/Delta
    Pros/Cons
    Criteria Matrix
    And the List Goes On and On and On
  • 37. BUT How do I use them when I am having lunch or dinner?
  • 38. Agenda for next “Get Together” with user representative
  • 39. Successful Meetings have a clear record of the actionsRecording the Actions
  • 40. RECORDING
    Flip Charts
    Sharing your desktop in meetings and on phones
    Using online tools such as Adobe Connect – the White Board feature
    Record Accurately what the individual says – do not use your own words unless you get approval
    Follow-up email
  • 41. Recording is important to --
    Validate each person’s ideas
    Helps to keep collaborative session on track
    Record of what what happened
    Record of decisions
    Joint process
  • 42. Success Recording Does Not Need to Be
    Formal
    Onerous
    Precise
  • 43. RECORDING YOUR NEXT MEETING WITH YOUR USER REPRESENTTIVE
  • 44. The Outcomes
    Understand the role and how to best work with “community or member representative”
    Understand what makes a good Leader and community member within the community conversation and within the team and how to ensure success
    Create outcomes for next meeting or “get together” with member representative
    Have some tools that can be used for any meeting or “get together” more productive
  • 45. QUESTIONS?
    CONTACT
    Jan Ison
    217-352-0047 ext 221
    217-202-1639
    jison@lincolntrail.info
    Ison.jan@gmail.com
    FaceBook
    Twitter