ILEADU Community Representative
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ILEADU Community Representative

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This is the powerpoint that was created to discuss how to engage with community and how to ensure that successful meeting skils are used when connecting.

This is the powerpoint that was created to discuss how to engage with community and how to ensure that successful meeting skils are used when connecting.

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    ILEADU Community Representative ILEADU Community Representative Presentation Transcript

    • Community Conversations Meeting with Community Representatives
      Jan Ison
      ILEADU
      March 2011
    • The Outcomes
      Understand the role and how to best work with “community or member representative”
      Understand what makes a goodleader and community member within the community conversation and within the team and how to ensure success
      Create outcomes for next meeting or “get together” with member representative
      Have tools that can be used for any meeting or “get together” more productive
    • Member Representative
    • Role
      How did you choose your representation? How did you describe the role?
      List and describe
      Q & A (Question and Answer)
      Review and Clarify
    • ROLE
      Representative of the Member Community
      Offer you insight to community needs and community norms
      Help you understand how the library can be responsive to the community norms and be part of the community conversation.
      Provide insight into how the community interacts and works together.
    • ✔ Understand the role and how to best work with “community or member representative”
    • CONNECTING & ENAGING SOFT SKILLS
      Be A Leader
      Be A Facilitative Leader
      Create Outcomes
      Create Agendas
      Record the Actions
      Follow-up
    • LEADER MUST BE ABLE TO:
      Listen actively, paraphrase what you hear, ask open-ended questions, summarize what’s been said, clarify confusion.
      Present issues, identify key points, manage disagreement, find agreement.
      Be Informed of different perspectives, encourage input, resist making judgments, know who makes decisions and communicate to the team.
      Motivate others
    • Facilitator
      Enables groups to work more effectively
      Content Neutral
      Does Not take sides
      Does Not Advocate a point of View
      Advocates for fair, open and inclusive process
      Contributes structure and process
      Supports everyone to do their best thinking
      Encourages participation
    • FACILITATIVE LEADER AS A TEAM MEMBER
      • Part of the team/group
      • Helps the team to work more effectively
      • Can advocate a point of View but must encourage others to do the same
      • Advocate for fair, open and inclusive process
      • Contributes structure and process
      • Supports everyone to do their best thinking
      • Encourages participation
      REQUIRES MORE DISCIPLINE THAN THAT OF A FACILITATOR
    • Successful Meetings, Collaborative Sessions, “Get Togethers” produce?
    • Frustration Meetings, Collaborative Sessions, “Get Togethers” produce?
    • Successful Meetings have ClearOUTCOMESAGENDASRECORD OF ACTIONS
    • Successful Meetings have clear outcomesWhat is your outcome?
    • Outcomes?
      List
      Agree
      Understand
      Update
      Report
      Have a plan
      OTHER
      ---
    • WRITING OUTCOMES FOR “GET TOGETHERS”
      Be specific
      Descriptive Action
      Concise one or two sentence statements
    • OUTCOMES for a “Get Together” with Community representative
    • Successful Meetings have clear agendasWhat is your agenda?
    • Examples of Written Agendas
    • AGENDA
    • AGENDA
    • Graphic agenda
    • Successful Meetings Use appropriateProcesses and Tools to achieve the outcomes
    • SOME MEETING TOOLS:
      Brainstorm
      List
      Pairs
      Categorize
      Prioritize
      Attribute Listing
      Reverse Brainstorming
    • BRAINSTORM
    • Mind Map
    • POST – IT - NOTES
    • Surfstroming
      Google Alerts
      Twitter feeds
      RSS Feeds
      Trendwatching www.trendwatching.com/
      ETC
    • Online tools
      Webstorm
      Online Mindmaps
      Blogs
      Twitter
      Facebook
    • Other Processes – Books of Them
      Force Field Analysis
      Plus/Delta
      Pros/Cons
      Criteria Matrix
      And the List Goes On and On and On
    • BUT How do I use them when I am having lunch or dinner?
    • Agenda for next “Get Together” with user representative
    • Successful Meetings have a clear record of the actionsRecording the Actions
    • RECORDING
      Flip Charts
      Sharing your desktop in meetings and on phones
      Using online tools such as Adobe Connect – the White Board feature
      Record Accurately what the individual says – do not use your own words unless you get approval
      Follow-up email
    • Recording is important to --
      Validate each person’s ideas
      Helps to keep collaborative session on track
      Record of what what happened
      Record of decisions
      Joint process
    • Success Recording Does Not Need to Be
      Formal
      Onerous
      Precise
    • RECORDING YOUR NEXT MEETING WITH YOUR USER REPRESENTTIVE
    • The Outcomes
      Understand the role and how to best work with “community or member representative”
      Understand what makes a good Leader and community member within the community conversation and within the team and how to ensure success
      Create outcomes for next meeting or “get together” with member representative
      Have some tools that can be used for any meeting or “get together” more productive
    • QUESTIONS?
      CONTACT
      Jan Ison
      217-352-0047 ext 221
      217-202-1639
      jison@lincolntrail.info
      Ison.jan@gmail.com
      FaceBook
      Twitter