1 - Supporting institutions in sustainable systems and ICT strategies for the enhanced management and exploitation of knowledge assets. 2 - Facilitate BCE collaboration and provision of service across and between institutions through enabling systems and technology. 3 - Supporting and guiding institutions in making the process and technological changes (driven by strategic goals) to sustain efficient, effective BCE. 4 - Enabling richer & more efficient, productive knowledge exchange & learning partnerships between institutions & BCE partners 5 - Ensuring internal change & education within JISC with aim of embedding BCE in its operations, in Innovation and Services 6 - Basis of evidence for investment and effectiveness of investment
Simon Whittemore Jisc BCE Jan2010
Business and Community Engagement Supporting Strategic Partnerships - Enriching Teaching and Research Simon Whittemore JISC Executive Institutional Innovation Programme Meeting 28-29 January 2010 http://www.jisc.ac.uk/whatwedo/programmes/bce.aspx
What we mean by Business and Community Engagement (BCE)? <ul><li>Strategic management of relationships with external partners and clients, and of the associated services </li></ul> KNOWLEDGE TRANSFER/ EXCHANGE (KE); EMPLOYER ENGAGEMENT (EE) PUBLIC/ COMMUNITY ENGAGEMENT (PE); LIFELONG LEARNING (LL) What? Institutional Strategic Areas (4): Services (e.g.): CPD, workforce devt. (EE); Consultancy, collab. research (KE) Public lectures/events/festivals (PE); Community-based learning (LL) Highly/multi-skilled, versatile workforce; innovative, sustainable business economy; cohesive, inclusive society; and efficient, dynamic, sustainable institutions….. Benefits :
JISC Business and Community Engagement (BCE) Supporting institutions; Embedding BCE within institutions and across JISC How? Not a bolt-on - business efficiencies, - collaborative & partnership benefits (e.g. via CRM), - skills advancements via BCE are business critical in constrained economic climate….. But depends on people to make change happen and processes to manage operational change….. Is a driver for change…
Business and Community Engagement – Enabling effective interaction Strategic services; Virtual collaborative facilities External access to knowledge and expertise resources Internal Effective processes + Interoperable systems (e.g. CRM); HE/FE KNOWLEDGE & EXPERTISE Research, Education BUSINESS & COMMUNITY DEMAND Problem/need or opportunity BCE PRACTITIONERS Relationship and Service Management Productive knowledge and learning partnerships
Effective outward engagement requires effective & efficient internal operations <ul><li>‘ Key issues for effective workforce development partnerships’ - (CBI/UUK Report Stepping Higher) : </li></ul><ul><li>‘ Having the right infrastructure to respond to employers’; </li></ul><ul><li>‘ The right people to deliver the programmes’; </li></ul><ul><li>‘ Better mutual understanding – between universities and employers…’; </li></ul><ul><li>‘ Recognising both the employer and learners as clients in different ways’; </li></ul><ul><li>‘ Building wider support for employer engagement within universities and recognition of the value of skill enhancement within businesses’; </li></ul><ul><li>Delivering programmes in ways that suit employers and participants’; </li></ul><ul><li>‘ Working out the funding mix’. </li></ul><ul><li>The same issues for knowledge transfer / exchange…. Shared infrastructure for efficiency cost-saving and cohesion? </li></ul>
Playing to strengths…… <ul><li>Strategic choices: ‘… universities themselves will have to be more efficient and effective. Universities already need to be rigorous in withdrawing from activities of lower priority and value, so that they can invest more in higher priority programmes’. Higher Ambitions </li></ul>
JISC Business and Community Engagement (BCE) Programme 2008-11– Key Streams and Key Work-packages *Virtual Research Environments # Forthcoming Call A cross-cutting programme….. Working with other stakeholders, e.g. AURIL, IKT, New Engineering Foundation…. 4 - ENABLING THE INTERFACE 3 - ENABLING CHANGE 2 - FACILITATING COLLABORATION 1 - ENHANCING KNOWLEDGE MANAGEMENT CRM Online Tools for BCE Embedding BCE Extending Access Mgt Access to Resources# Employer E n g a g e m e n t Supporting Training & CPD Open Innovation# SME e-empowering VREs* for BCE Online Promotion of Research Expertise
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