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  • 1. Analysing ‘change’ – the reality for institutionally based projects Create-SSBR Institutional Innovation Online Conference 12 th November 2009 Afternoon Session, 2.15pm to 3.45pm
  • 2. Purpose
    • An opportunity to discuss how innovation and change are linked.
    • Explore where projects reside within ongoing (institutional and wider) change processes
    • How much and much agency do you have?
    innovation = change … changing thinking, changing practice change = adaptation to new circumstances … change is always happening change = an active, purposeful and distributed process
  • 3. Why change?
    • Economic recovery and public funding
    • Quality and reputation management (including governance)
    • Global responsiveness
    • Social mobility, equality, democracy
  • 4.  
  • 5. Resistance
    • Kotter and Schlesinger (1979) set out the six change approaches to deal with resistance to change:
      • Education and Communication
      • Participation and Involvement
      • Facilitation and Support
      • Negotiation and Agreement
      • Manipulation and Co-option
      • Explicit and Implicit Coercion
  • 6. Common discourse
    • Moving from agreement to cooperation: Christensen suggests two major driving forces –
      • SUCCESS – building on successful practice/activities
      • A COMMON LANGUAGE - leading to a common framing of the problem
  • 7. Questions
    • Two themes for discussion (15-20 minutes):
    • What are the major forces driving change within and across institutions?
    • Should projects identify and tackle resistance and if so how?
  • 8. Five outputs
    • Consensus on (25 minutes):
      • what is the ‘ unit of change ’ i.e. individual, group, project, department, institution, other?
      • who are the top three change agents ?
      • one major barrier to change
      • one key activity to drive or enable change from a project perspective
      • which to prioritise: changing thinking or changing practice ?
  • 9. Breakout Groups
    • Breakout group 1: Mixed projects (facilitated by Steve & Mitul)
    • Breakout group 2: Mixed projects (facilitated by Josie & Jenny)
    • Breakout group 3: Mixed projects (facilitated by Paul & Rhonda)
    • Breakout group 4: Lifelong Learning and Workforce Development (facilitated by Ruth, George, Patsy and Ellen)
    45 minutes in moderated breakout rooms: Return to main room for plenary session: 20 minutes