Videoconferencing in Dutch Higher Education

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Albert Hamel,

Albert Hamel,

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  • CPL equipment: 9 bands of 4x or 8x 10 Gbit/s GigaPort3 introduction - SAC 2011
  • seamlessly interconnect services, data, and tools by encouraging and developing new ICT applications


  • 1. Videoconferencing in DutchHigher Education
  • 2. SURFnet the Dutch NREN SURFnet is the Dutch National Research & Education Network (NREN) -Services, innovation, knowledge -Not for profit -Task organisation of Stichting SURF = ICT collaboration of higher education & research A small operation serving a large community: -85 employees -160 connected institutions -1 million end-users2
  • 3. SURFnet is part of the SURF family on tro l i cc t eg ra st Stichting SURF Institutions SURFnet SURFfoundation SURFdiensten i p cus n sh t o m e r r e l a t io3 SURFnet - We make innovation work
  • 4. Two result areas Network infrastructure A hybrid fixed-wireless network as the basis for all collaboration, providing efficient, unlimited data transport Collaboration infrastructure a pioneering collaboration environment that seamlessly connects systems, services, tools, and people4 SURFnet. We make innovation work
  • 5. Vision Researchers, instructors, and students work together simply and effectively with the aid of ICT
  • 6. SURFnet vision oninnovationSURFnet promotes, develops, and operates a trusted,connecting ICT infrastructure that facilitates optimumuse of the possibilities offered by ICT. SURFnet is thusthe driving force behind ICT-based innovation inhigher education and research in the Netherlands.If a showcase service is successful, the role ofSURFnet as a service provider for these temporaryICT services must be taken over by the market.
  • 7. Videoconferencing at SURFnet 2001 2009 2012? Demo service Full service HDVC ?
  • 8. VC in 2001
  • 9. VC in 2001
  • 10. VC in 2012 40 ports HD MCU
  • 11. SURFcontactHD videoconferencing dienst voor de zorg, hoger onderwijs enonderzoek! VC in 2012! !!!
  • 12. SURFcontactFunctionalities - Videoconferencing with groups - Sharing data and applications - Live streaming and recording - Videoconferencing through the firewall ova tion? on inn position r ou r be Open Standards R e mem - Transport = IP - Protocol = H323/SIP/H460 - Quality= HD - Numberplan= GDS/E.164
  • 13. Market Analysis 2011- HD Videoconferencing is offered as a service by a number of vendors in the Dutch market- Managed Videoconferencing services are mostly network agnostic- Vendors try to be device agnostic as well, but are sometimes forced by hardware suppliers to make certain choices- Pricing models differ among vendors. SURFcontact is unique in offering flat fee combined with the possibility of guest usage.
  • 14. SURFcontact 2012 User input Market analysis Continue No Scenario after April ‘Stop’ 1th 2012? Usage of YesSURFcontact 31 dec 2012 Scenario Phase out of ‘Continue’ SURFcontact
  • 15. Migrate current usersUser profiles  Vendor responses  Actual migration 6 vendors are offering competitive services
  • 16. What’s next?Users & Middleware: Service Providers:Identity providers: Single sign on CommercialInstitutions Enable teams Non commercialVirtual Organisations OpenSocialEnd users
  • 17. SURFconext Supporting Services •SURFfederatie •SURFteams •OpenSocial
  • 18. Dutch Institutions & the use of VCExample: Expert op afstand
  • 19. Dutch Institutions & the use of VCExample: LION
  • 20. Dutch Institutions & the use of VCExample: - Combined Master from 3 universities
  • 21. Dutch Institutions onthe use of VCSome general comments-More and more instutions see daily use of VC-Many institutions use VC in their curricula tocollaborate with international partners-VC is also used for int. research collaboration-VC is essential for virtual organisations-Contact with patients via VC-Teleclasses with live feed from operation room-Additional VC classrooms to facilitate larger groups ofstudents-HDVC is superior to Skype regarding group meetings
  • 22. Dutch Institutions onthe use of VCSome issues-More integration with desktop/mobile clients andhigh quality VC-Accesibility – everyone should find VC-eq intuitive touse-Flawless operation – too often technical support isnecessary-Sound quality in larger rooms-Little interaction between teacher and large groups ofstudents
  • 23. Albert Hankel Presentation released under Creative Commons green, read from the screen 