How can banks achieve simplicity?
The rewards from achieving simplicity in banks are real.
However achieving simplicity is not done, unless the organisations build a strong foundation to make simplicity sustainable. Build simplicity as your bank's capability.
I suggest The 5 Fundamentals to cultivate simplicity as an organisational capability with real life examples.
1. Want it badly
3. Focus ruthlessly
4. Obsess with design
5. Speak human