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Surviving Outsourcing Career Connections

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Brief overview of how to survive outsourcing for the unemployed

Brief overview of how to survive outsourcing for the unemployed


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  • 1. Surviving Outsourcing
    • The world economy: very “flat” and very “small”
    • Interconnected economies
    • History of manufacturing outsourcing: steel, textiles, etc.
    • USA white collar job impact – why?
    • Technology impact:
      • Internet, VOIP, Citrix GoToMeeting, collaborative software
    • Southeast Asian economies: the trend
      • GDP growth much higher than USA: India, China, Vietnam, etc.
      • Rural to urban expansion: “wave” of first time college degrees
      • Cost of living comparison
    Surviving Outsourcing - Career Connections - Jim Hill - talljim0155@yahoo.com 214-684-9356
  • 2. Surviving Outsourcing
    • What is outsourced and why?
      • USA cost of labor
      • Global competition for products and services
    • What is the outsourcing conceptual model?
    Surviving Outsourcing - Career Connections - Jim Hill - talljim0155@yahoo.com 214-684-9356
      • “ Any job that has a highly standardized skill set
      • and has no geographical or cultural variance whether service or manufacturing.”
  • 3. Surviving Outsourcing
    • The key outsourcing equation:
      • Optimize process efficiency: reduce fixed overhead costs
      • Standardization =
      • Automation =
      • Efficiency =
      • Lower costs =
      • Higher profits =
      • Economic survival
    Surviving Outsourcing - Career Connections - Jim Hill - talljim0155@yahoo.com 214-684-9356
  • 4. Surviving Outsourcing
    • What are the key outsourced white collar jobs?
      • Software development, programming, project management: any IT
      • Accounting: payroll, cost, T & E
      • Human resources: hiring, LinkedIn internationally
      • Graphic arts, illustration, advertising
      • Medical transcription
      • Insurance coding
      • Paralegal, litigation support: business law
      • Radiology
      • Customer support, service
      • All publishing or “content” creation: journals, books, magazines, newspapers, documentation, mortgage processing, legal depositions
        • All standardized skill sets regardless of geography
    Surviving Outsourcing - Career Connections - Jim Hill - talljim0155@yahoo.com 214-684-9356
  • 5. Surviving Outsourcing
    • How am I positioned in an outsourced world?
      • Know the outsourcing trend in your industry, company
        • Rethink who you are competing with: Shanghai, Mumbai, Hanoi, Manila
        • Understand fundamentals of world economics
        • Friedman, The World is Flat ; Zacharia, The Post American World,
        • Ferguson, Colossus : The Rise and Fall of the American Empire
      • “ Examine thyself:” What is my “efficiency” branding ?
      • What outsourcing role could I play in my job, industry?
        • See attached Russell Metcalf interview
      • International experience: learn a new language
      • Advocate process efficiency : understand business process modeling
      • Become an exceptional communicator: writing, speaking
      • “ Big picture” critical thinker about business process problem solving
    Surviving Outsourcing - Career Connections - Jim Hill - talljim0155@yahoo.com 214-684-9356
  • 6. Surviving Outsourcing
    • Outsourcing: Memorable Quotes :
    • ‘ . . . At companies with revenues of at least $5 Billion, as many as one quarter of IT jobs will be moved offshore by 2010. ” Computerworld - May 2009
    • “ The $50 billion a year offshore outsourcing business was growing at a 29% annual rate until the credit crisis hit last fall, said Rod Bourgeois, a technology service specialist at Standford C. Bernstein & Company. But he now forecasts growth in 2009 to be about 10%. ” New York Times - January 2009
    • “ More Indians have moved out of poverty in the last decade than in the preceding fifty years .” Zakaria The Post American World
    • “ More Indians have moved out of poverty in the last decade than in the preceding fifty years.” Zakaria The Post American World
    Surviving Outsourcing - Career Connections - Jim Hill - talljim0155@yahoo.com 214-684-9356