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‫דו‬ ‫פי‬...
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Source: B...
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API Economy
Sou...
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Data Warehouse ...
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Marketing manag...
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Web content man...
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P...
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Ser...
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Positioning Met...
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 A...
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Bu...
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Israel IT trends and positioning in applications (records and engagement systems)

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Israel IT trends and positioning in applications (records and engagement systems)

  1. 1. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Einat’s World Einat Shimoni, VP and senior analyst  Einat Shimoni is a EVP and senior analyst at STKI.  Einat has been analyzing and researching enterprise applications, knowledge and analytics markets for the past 17 years. Her research covers various Enterprise Applications areas, such as ERP, CRM, Social CRM, BI & Analytics, BPM, Web and social media tools..  She provides in-depth analysis on these markets with a special emphasis on the Israeli IT market reality. She frequently lectures at conferences, courses and workshops.  Einat holds a BA in social studies from Bar-Ilan University and an MBA from Tel-Aviv University. What I cover  Enterprise Application Strategies : ERP, CRM and Vertical core suites, SaaS  Knowledge Management Strategies: ECM, enterprise search, collaboration, web 2.0 in the organization  Business Intelligence and Analytics Strategies  Enterprise Portal Strategies  BPM - Business Process Management- Strategies  MDM
  2. 2. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Round Tables 2013 TopicDateAnalyst Business Intelligence and Analytics - the next generation29.04.13Einat Shimoni Enterprise Portals and Social networks11.11.13Einat Shimoni SAP user organizations16.12.13Einat Shimoni
  3. 3. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Upcoming Round Tables 2014 TopicDateAnalyst Enterprise search and text analysis30.04.14Einat Shimoni Analytics - the next frontier12.05.14Einat Shimoni API and Filters Economy14.05.14Einat Shimoni, Pini Cohen, Galit Fein Trends in Learning Mngt Systems26.05.14Einat Shimoni, Galit Fein SAP HANA23.06.14Einat Shimoni, Pini Cohen
  4. 4. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Inquiries Cloud Applications 45% Infrastructure + Operation 18% Security + Cyber 12% IT Organisation 10% Network 5% Mobile 4% Cloud 3% Open Source 3% Inquiries Dec 13- March 14 Applications Infrastructure + Operation Security + Cyber IT Organisation Network Mobile Cloud Open Source
  5. 5. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Trends - Einat Becoming process-oriented. If it's not a part of a business process, it is doomed to fail The next wave of BI projects will be analytics, and most of the organizations still haven't begun to realize the great potential that analytics can offer The main emphasis is the (internal) user experience. In ERP this means increased investment in UI, portals and mobile Text analytics is HOT! Organizations are willing to try it and we are going to see many pilots and POCs New channel/digital/ point of interaction mini-projects that create an "instant" impact on customer experience Knowledge Management ERP BI and Analytics BI and Analytics CRM
  6. 6. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Trends - Einat
  7. 7. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Cloud ‫דו‬ ‫פי‬ ‫על‬"‫ענן‬ ‫במחשוב‬ ‫שימוש‬ ‫דפוסי‬ ‫בנושא‬ ‫מטריקס‬ ‫ח‬: • ‫ענן‬ ‫במחשוב‬ ‫השימוש‬ ‫בהיקף‬ ‫גידול‬ ‫לחול‬ ‫צפוי‬ ‫הקרובה‬ ‫בשנה‬ ‫טכנולוגיים‬ ‫פיילוטים‬ ‫עבור‬:‫מ‬-20%,‫שימוש‬ ‫עושים‬ ‫כבר‬ ‫אשר‬ ‫זה‬ ‫לצורך‬ ‫בענן‬,‫לכ‬-45%. • ‫ענן‬ ‫במחשוב‬ ‫השימוש‬ ‫בהיקף‬ ‫גידול‬ ‫לחול‬ ‫צפוי‬ ‫הקרובה‬ ‫בשנה‬ ‫ארגוניות‬ ‫אפליקציות‬ ‫הפעלת‬ ‫לצורך‬:‫מ‬-24%‫לכ‬-43%. • ‫ענן‬ ‫במחשוב‬ ‫השימוש‬ ‫בהיקף‬ ‫גידול‬ ‫לחול‬ ‫צפוי‬ ‫הקרובה‬ ‫בשנה‬ ‫ובדיקות‬ ‫פיתוח‬ ‫לסביבת‬:‫מ‬-11%‫לכ‬-30%. • ‫ענן‬ ‫במחשוב‬ ‫השימוש‬ ‫בהיקף‬ ‫גידול‬ ‫לחול‬ ‫צפוי‬ ‫הקרובה‬ ‫בשנה‬ ‫ליישומי‬BI ‫ו‬- Big Data :‫מ‬-5%‫לכ‬-21%. • ‫ענן‬ ‫במחשוב‬ ‫השימוש‬ ‫בהיקף‬ ‫גידול‬ ‫לחול‬ ‫צפוי‬ ‫הקרובה‬ ‫בשנה‬ ‫ליישומי‬‫ושחזור‬ ‫גיבוי‬:‫מ‬-18%‫לכ‬-48%. • ‫כ‬-13%‫ה‬ ‫את‬ ‫הקרובה‬ ‫בשנה‬ ‫להעביר‬ ‫בכוונתם‬ ‫כי‬ ‫ציינו‬- Productivity Tools ‫לענן‬. Source: STKISource: Matrix ‫סקר‬Matrix ‫סקר‬STKI
  8. 8. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Cloud Source: Bynet ‫סקר‬Bynet ‫סקר‬Delloite Source: Delloite
  9. 9. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph API Economy Source: STKI ‫סקר‬STKI Source: CA ‫סקר‬CA
  10. 10. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph ERP ‫סקר‬Delloite Source: Delloite Source: Computer Economics 2014 ‫גלובליים‬ ‫נתונים‬-Computer Economics
  11. 11. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Big Data Source: EMC 83%‫דיווחו‬ ‫בישראל‬ ‫מהמשיבים‬,‫שלהם‬ ‫בארגונים‬ ‫ההחלטות‬ ‫את‬ ‫לשפר‬ ‫ניתן‬ ‫כי‬ ‫בנתונים‬ ‫יותר‬ ‫טוב‬ ‫שימוש‬ ‫באמצעות‬,‫ו‬-57%‫אישרו‬,‫שלהם‬ ‫הבכירים‬ ‫שהצוותים‬ ‫בעלות‬ ‫עסקיות‬ ‫החלטות‬ ‫לקבל‬ ‫מנת‬ ‫על‬ ‫דאטה‬ ‫ביג‬ ‫מבוססות‬ ‫תובנות‬ ‫על‬ ‫סומכים‬ ‫אמתי‬ ‫לשינוי‬ ‫פוטנציאל‬. ●44%‫ניתוח‬ ‫בטכנולוגיות‬ ‫משימוש‬ ‫כתוצאה‬ ‫תחרותי‬ ‫יתרון‬ ‫השיגו‬ ‫מהמשיבים‬ ‫דאטה‬ ‫ביג‬,‫ו‬-52%‫מאמינים‬,‫אלו‬ ‫תהיינה‬ ‫בעתיד‬ ‫שתצלחנה‬ ‫שהתעשיות‬ ‫זה‬ ‫מסוג‬ ‫בכלים‬ ‫המשתמשות‬. ●60%‫הסכימו‬ ‫מהמשיבים‬,‫כחיוניות‬ ‫עצמן‬ ‫תוכחנה‬ ‫דאטה‬ ‫ביג‬ ‫שטכנולוגיות‬ ‫מקוונות‬ ‫מתקפות‬ ‫נגד‬ ‫והגנה‬ ‫בזיהוי‬.‫קריטי‬ ‫להיות‬ ‫עשוי‬ ‫זה‬ ‫נתון‬,‫שרק‬ ‫כיוון‬60% ‫בטוחים‬ ‫בישראל‬ ‫מהמשיבים‬,‫את‬ ‫ולאחזר‬ ‫מלאה‬ ‫בצורה‬ ‫להתאושש‬ ‫ביכולתם‬ ‫שיש‬ ‫הצורך‬ ‫במקרה‬ ‫שלהם‬ ‫הנתונים‬ ‫מלוא‬. ‫זאת‬ ‫לעומת‬: ●‫ל‬-19%‫מהחברות‬,‫בישראל‬ ‫שנסקרו‬,‫להטמעת‬ ‫תכניות‬ ‫זה‬ ‫בשלב‬ ‫אין‬ ‫דאטה‬ ‫ביג‬ ‫טכנולוגיות‬.‫התקציבי‬ ‫שהנושא‬ ‫בעוד‬(62%)‫החשוב‬ ‫השיקול‬ ‫את‬ ‫מהווה‬ ‫עסקיות‬ ‫החלטות‬ ‫בקבלת‬ ‫ביותר‬,‫ביותר‬ ‫הנפוצה‬ ‫שהסיבה‬ ‫הרי‬,‫כמעכבת‬ ‫שצוינה‬ ‫דאטה‬ ‫ביג‬ ‫של‬ ‫אימוץ‬,‫היא‬"‫עסקי‬ ‫מבחן‬ ‫מקרה‬ ‫היעדר‬-ROI‫ברור‬(42%.") ‫ה‬ ‫בתחום‬ ‫חידושים‬ ‫לאמץ‬ ‫ממשיכות‬ ‫בישראל‬ ‫שחברות‬ ‫בעת‬-IT ,‫לתחרות‬ ‫כאמצעי‬ ‫ועולמית‬ ‫מקומית‬: ●‫הם‬ ‫בישראל‬ ‫מידע‬ ‫טכנולוגיית‬ ‫באימוץ‬ ‫שינוי‬ ‫המעודדים‬ ‫העסקיים‬ ‫השיקולים‬ ‫עסקיים‬ ‫תהליכים‬ ‫כלל‬ ‫בדרך‬/‫תפעולית‬ ‫יעילות‬(52%),‫לשוק‬ ‫ההגעה‬ ‫זמן‬ ‫ושיפור‬ ‫ושירותים‬ ‫מוצרים‬ ‫של‬(30%.) ●76%‫טכנולוגיות‬ ‫להשקעות‬ ‫מתייחסים‬ ‫שלהם‬ ‫העסקים‬ ‫כי‬ ‫דיווחו‬ ‫מהמשיבים‬ ‫שלהם‬ ‫היעדים‬ ‫להשגת‬ ‫אסטרטגית‬ ‫דרך‬ ‫כאל‬. ●70%‫בתחום‬ ‫החדשנות‬ ‫קצב‬ ‫יהווה‬ ‫הבאות‬ ‫השנים‬ ‫בשלוש‬ ‫כי‬ ‫מאמינים‬ ‫המידע‬ ‫טכנולוגיית‬‫בארגון‬ ‫הנדרשים‬ ‫הכישורים‬ ‫על‬ ‫השמירה‬ ‫מבחינת‬ ‫אתגר‬. ●61%‫מאמינים‬ ‫בישראל‬ ‫מהמשיבים‬,‫ובידע‬ ‫בכישורים‬ ‫מחזיק‬ ‫שלהם‬ ‫שהארגון‬ ‫העסקיים‬ ‫העדיפויות‬ ‫בסדרי‬ ‫בהצלחה‬ ‫לעמוד‬ ‫מנת‬ ‫על‬ ‫הנדרשים‬. ●67%‫מסכימים‬ ‫בישראל‬ ‫מהמשיבים‬,‫עם‬ ‫להתמודדות‬ ‫ביותר‬ ‫הגדול‬ ‫שהחסם‬ ‫תרבותי‬ ‫הינו‬ ‫עסקיים‬ ‫עדיפויות‬ ‫סדרי‬. Source: Telecomnews Source: STKI
  12. 12. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Data Warehouse / Business Intelligence Source: Computer Economics 2014
  13. 13. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Systems of Engagement ecosystem Web Mobile Social Face-to- Face Contact Center Doc. Output (coupons etc.) Channels UX & the customer journey Alerts & Events Persona lization Analytic filters, NBA Digital Analytics Cross & Up-sell Aggregation frameworks Enablingtechnologies: NLP;Semantics;Predictiveanalytics;APIs(Rest);Eventengines /CEP,Personalizationengines,contentmng.,Bigdata technologies,Recommendationenginesetc. Marketing suites Campaigns analytics, execution, optimization Ecommerce Suites Payment, Order, Fulfillment, Catalogue, Pricing, PIM Social Listening Platforms Sentiment Analysis Applications Back-end processes APIs & Filters Customer experience analytics Web and Mobile development platforms
  14. 14. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph (B2C) Ecommerce packages in Israel Package Rep in Israel Hybris (an SAP company) SAP Israel IBM - Websphere Commerce IBM Israel Oracle (ATG) Oracle Israel Digital Insight (NCR) I.E Mittwoch ACx Matrix IT Signature Ness-Pro Netsuite NetCloud Magento (open source ecommerce) RealCommerce Every company is a “selling” company - of a product, information or service
  15. 15. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Systems of Engagement ecosystem Web Mobile Social Face-to- Face Contact Center Doc. Output (coupons etc.) Channels UX & the customer journey Alerts & Events Persona lization Analytic filters, NBA Digital Analytics Cross & Up-sell Aggregation frameworks Enablingtechnologies: NLP;Semantics;Predictiveanalytics;APIs(Rest);Eventengines /CEP,Personalizationengines,contentmng.,Bigdata technologies,Recommendationenginesetc. Ecommerce Suites Payment, Order, Fulfillment, Catalogue, Pricing, PIM Social Listening Platforms Sentiment Analysis Applications Back-end processes APIs & Filters Customer experience analytics Web and Mobile development platforms Marketing suites Campaigns analytics, execution, optimization
  16. 16. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph CEM and multi-channel in Israel – part 1 Package Description Rep in Israel Oracle - Rightnow Multi-channel service, SaaS Oracle Israel Oracle - Inquira Multi-channel knowledge management Vitrue Social media “sniffer” and publisher Involver Building social media apps LikeBillions Connecting digital customers to call center leads Bynet Salesforce Chatter Social media Salesforce Salesforce Ideas Customer Innovation platform Salesforce MCx Multi Channel Platform Matrix Loyalty Lab (Tibco) Loyalty management, SaaS Yael Software
  17. 17. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph CEM and multi-channel in Israel – Part 2 Package Description Rep in Israel Fanzila Social CRM Ness Gigya Social CRM Ness Cexpert Chat-center management YouCC Walkme Customer online guidance (EPSS) for web JohnBrybe Wizsupport Online sales and support agent Live Person Online real-time engagement solutions Freeform DOCCM (Document Output for Customer Communications management) Freeform Very dynamic market! STKI expects many additional solutions to enter the market in 2014
  18. 18. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Systems of Engagement ecosystem Web Mobile Social Face-to- Face Contact Center Doc. Output (coupons etc.) Channels UX & the customer journey Alerts & Events Persona lization Analytic filters, NBA Digital Analytics Cross & Up-sell Aggregation frameworks Enablingtechnologies: NLP;Semantics;Predictiveanalytics;APIs(Rest);Eventengines /CEP,Personalizationengines,contentmng.,Bigdata technologies,Recommendationenginesetc. Ecommerce Suites Payment, Order, Fulfillment, Catalogue, Pricing, PIM Social Listening Platforms Sentiment Analysis Applications Back-end processes APIs & Filters Customer experience analytics Web and Mobile development platforms Marketing suites Campaigns analytics, execution, optimization
  19. 19. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph New Category: Customer Experience Analytics •Analysis of customer experience in various digital channels (web, mobile, social) •Ability to drill down to specific individual sessions )to “close the deal”( •Control the messages customers are receiving at any given time •Spot patterns in your digital channel •Connect digital customer experience data to customer transactional data (CRM/DW) Company in IsraelProduct IBMTealeaf NessClarysite Mia ComputersSAS CXA (Customer Experience Analytics) Source: Forrester
  20. 20. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Systems of Engagement ecosystem Web Mobile Social Face-to- Face Contact Center Doc. Output (coupons etc.) Channels UX & the customer journey Alerts & Events Persona lization Analytic filters, NBA Digital Analytics Cross & Up-sell Aggregation frameworks Enablingtechnologies: NLP;Semantics;Predictiveanalytics;APIs(Rest);Eventengines /CEP,Personalizationengines,contentmng.,Bigdata technologies,Recommendationenginesetc. Ecommerce Suites Payment, Order, Fulfillment, Catalogue, Pricing, PIM Social Listening Platforms Sentiment Analysis Applications Back-end processes APIs & Filters Customer experience analytics Web and Mobile development platforms Marketing suites Campaigns analytics, execution, optimization
  21. 21. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Marketing management platforms in Israel Package Description Rep in Israel Microsoft Marketing Pilot Marketing platform Microsoft Israel Oracle – Eloqua, Responsys Cloud based marketing automation Oracle Israel Salesforce Marketing Cloud Social marketing cloud Salesforce iDocs Marketing automation - communication Ness Unica Marketing Suite, optimization IBM SAS Marketing Suite, Campaigns optimization Mia computers Marketo Marketing platform ServiceWise SAP RTOM (Real time marketing) SAP Israel Teradata - Aprimo Marketing platform I.E. Mittwoch
  22. 22. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Systems of Engagement ecosystem Web Mobile Social Face-to- Face Contact Center Doc. Output (coupons etc.) Channels UX & the customer journey Alerts & Events Persona lization Analytic filters, NBA Digital Analytics Cross & Up-sell Aggregation frameworks Enablingtechnologies: NLP;Semantics;Predictiveanalytics;APIs(Rest);Eventengines /CEP,Personalizationengines,contentmng.,Bigdata technologies,Recommendationenginesetc. Ecommerce Suites Payment, Order, Fulfillment, Catalogue, Pricing, PIM Social Listening Platforms Sentiment Analysis Applications Back-end processes APIs & Filters Customer experience analytics Web and Mobile development platforms Marketing suites Campaigns analytics, execution, optimization
  23. 23. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Web content management tools: Players in Israel – Part 1 Company Product Name Integrators Microsoft Sharepoint Ewave,Matrix, Malam-Team, Advatnech, Elad, Bynet SW, HP, Consist, Yael, SQlink, One1, Aman, Realcommerce, Ness & more… IBM Websphere Portal Matrix, IBM, Webtech, Novilis Bynet Sitecore Bynet EZ Content Bynet Matrix Digital Acx (Scepia) Matrix Digital EPIserver Matrix Telerik )Sitefinity – product) Matrix Realcommerce RealCMS Realcommerce Consist CMS (PHP) Consist
  24. 24. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Web content management tools: Players in Israel – Part 2 Company Product Name Integrators Ewave eGenCMS 2.0 Ewave Interwoven (Autonomy – HP) Xioma Xioma Oracle Israel Oracle Web Center Matrix, Ewave, Coral, Taldor, Advantech, Unitask, Qesem, ONE1, HP Oracle ATG Oracle, Cognity, Ewave SAP Israel SAP Portal IBM, One1(Xact), Ness, HP, Taldor, Malam-Team and more Salesforce Site.com Blat-Lapidot
  25. 25. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph WCM Open Source Product Name Israeli specialists (partial list): Joomla Consist, WebTech, Matrix Drupal Realcommerce, Ewave, Consist, Linnovate, Matrix Wordpress Ewave, Ness, Matrix Cuyahoga (Open Source on Microsoft platform) Aman Umbraco Sqlink (new media), Matrix Liferay WebTech, Malam-Team, Matrix Nopcommerce (open source e-commerce, shopping cart) Matrix Dot Net Nuke Malam-Team Consist PHP-based CMS product
  26. 26. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Web Analytics Product Name Israeli specialists (Partial list): ClickTale SQlink (new media) Crazyegg SQlink (new media) Web Trends Bynet Google Analtycs + Urchin (on premise) IBM Coremetrics IBM Clicktracks Piwik (open source) Aternity Ness-Pro
  27. 27. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph WCM Selected wins – 2013 (Partial list) • Liferay (open source): Bezeq Beinleumi (Malam-Team) • Sharepoint 2013: Mevaker Hamedina (Malam-Team), Mifal Hapais (Malam-Team), Jerusalem municipality (SQlink), Gidrom (SQlink) • Umbraco (open source): Hilan (SQlink), Hamat Gader (SQlink), Ramat Gan water (SQlink) 27
  28. 28. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Sales staff Service Agents Marketing staff Procurement staff HR Staff Employees Finance dept. employees Logistics staff Manufact. staff 28 Knowledge/Content Management Logistics Finance Industry- Specific Solutions Legacy Systems Sales Automation Marketing Automation Mobile Sales (Prod. CFG) Field Service Financial Data Mart HR Data Mart Product Data Mart Closed-Loop Processing (EAI Toolkits, ETLM tools, Embedded Mobile Agents) Customer Data Mart Order Data Mart Operational SCM ERP CRM Manufacturing Execution Warehouse Management Transportation Management Transportation Planning Distribution Planning Supply Planning Manufacturing Planning Order Management Service Automation Web/ Intranet Human Resources Manu- facturing Demand Planning Analyze Design Build Deliver Data Warehouse Product Lifecycle Systems of records architecture
  29. 29. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph CRM Packages & Integrators in Israel (Part 1): Package Description Rep in Israel Integrators Oracle Fusion CRM SaaS and on-premise Oracle Israel ManofIT, Unitask, Taldor, One1 Oracle – Siebel On-premise CRM suite Taldor, IBM, Matrix (BeyondIT), Unitask (+Exscientia), TATA-TCS, Yael Rightnow Service multi-channel, SaaS Yael Software Oracle - Peoplesoft CRM suite on premise Matrix Salesforce.com SaaS CRM suite Salesforce Blat-Lapidot, Service Wise, ONE1, Cloudius, Balink, Delloite Touche, IBM SAP CRM CRM suite on premise / SaaS SAP Israel Ness, Advantech, ValuePlus, Fishman Dambo Microsoft Dynamics CRM New version- SaaS and off- premise Microsoft Israel Partial list: Matrix, ,Elad, e4D, Advantech, Malam-Team, Aman, Prodware, SIT, Ness, One1, YouCC, Eternity…
  30. 30. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph CRM Packages & Integrators in Israel (Part 2): Package Description Rep in Israel Integrators MEGA Center On premise Yael Yael Pivotal On premise One1 ONE1 Netsuite SaaS NetCloud MyBusiness SaaS MyBusiness MyBusiness Amdocs (Clarify) On Premise Amdocs Amdocs Cemax On Premise Cemax Cemax Zoho CRM SaaS HolisticCRM HolisticCRM
  31. 31. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Positioning Methodology Israeli vendor positioning Not a technological positioning, refers only to Israeli market, focused on the enterprise sector (not SMB)  X axis (Market Presence): Market penetration (sales + installed base+ clients perspective)  Y axis (Local Support): localization, support, Local R&D center, number and quality of SIs, etc.  Vendors to watch: Israeli market new-comers STKI positioning represents the current Israeli market and not necessarily what we recommend to our clients
  32. 32. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Operational CRM - Israeli Market Positioning 2014 LocalSupport Market Presence Microsoft Oracle Siebel Salesforce SAP Pivotal Peoplesoft MEGA Center This analysis should be used with its supporting documents Netsuite
  33. 33. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph CRM Selected wins – 2013 (Partial list) •Microsoft: Minhal Shilton Mekomi (XRM, Malam-Team), AMG (Malam-Team), Mevaker Hamedina (Malam-Team), Metronit (Malam-Team), Ikea (Prodware), Madaness – CIM solution from Matrix, Delek Motors (Elad), Tmura (Elad), Joint (XRM, Elad), Nir Barkat – campaign (Elad), Meida Knassim (Elad), Branco Weiss (Elad), M. of Education (Elad), Shaam (Elad), •Microsoft online: Brom (Matrix), Brinx (Matrix), Supercom (Elad), Coloplast (Elad), Niro (Elad) •Upgrades: Migdal (Malam-Team), Danel (Matrix), Meitav Dash (Matrix), Abbott (Matrix), Bank Igud (Matrix) •Oracle Siebel (On Premise): Phoenix (Axcentia-Unitask) •Expansions in IDF, M. of Prime Minister, Metronit, Ituran (Matrix), Clalit Health Services •Oracle RightNow (e-Service): Vaad Horim Artzi (Yael) •SAP CRM: Given Imaging (One1 - Hana), several XRM projects, expansions in Supersol and Clal, Nilit (Ness), Telit (Ness), Samelet •Salesforce: Bank Leumi (SF+Blat Lapidot), Stratasys, Teva, SodaStream, Exlibris, Strauss Water, Starhome, Landa Labs, Bank Ofek, Magal, Mediamind, James Richardson, Conduit, Medix 33
  34. 34. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Contact Center Knowledge Management Package Description Rep in Israel KMS - Lighthouse Knowledgebase for service agents and web self service Aman Oracle - Inquira Multi-channel knowledge management Oracle Israel Oracle - Rightnow Service, e-Service, Customer Self Service Oracle Israel Kana (acquired by Verint) Multi-channel service Omnitech (SRL) Moxie Software Multi-channel service Business Solutions Braini Knowledgebase for service agents (SPS based) Matrix Elad Knowledgebase for service agents (SPS based) Elad Clearmesh Knowledge management Difdoof, Ness-Pro Contact 360 - Advantech Contact center solution, includes training, KM, optimization Advantech SQlink (Tvuna Millenium) Knowledgebase for service agents (SPS based) SQlink (Tvuna Millenium) Cexpert Knowledgebase for Chat contact center (Lync based) YouCC Microsoft (Parature acquisition) Cloud-based Customer Self Service Microsoft Israel
  35. 35. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph CRM Consultants in Israel - Partial List  Accenture  Alternative  B-Pro  Deloitte Touche  IT solutions  Lior Luria  Matrix (Beyond IT, Customer experience)  Meteor  Ness (Synergy)  Nogamy * Alphabetical order, not a ranking!  Sensecom  Widelink  Value Plus  Several independent advisors
  36. 36. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Sales staff Service Agents Marketing staff Procurement staff HR Staff Employees Finance dept. employees Logistics staff Manufact. staff 36 Knowledge/Content Management Logistics Finance Industry- Specific Solutions Legacy Systems Sales Automation Marketing Automation Mobile Sales (Prod. CFG) Field Service Financial Data Mart HR Data Mart Product Data Mart Closed-Loop Processing (EAI Toolkits, ETLM tools, Embedded Mobile Agents) Customer Data Mart Order Data Mart Operational SCM ERP CRM Manufacturing Execution Warehouse Management Transportation Management Transportation Planning Distribution Planning Supply Planning Manufacturing Planning Order Management Service Automation Web/ Intranet Human Resources Manu- facturing Demand Planning Analyze Design Build Deliver Data Warehouse Product Lifecycle Systems of records architecture
  37. 37. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph ERP Packages & Integrators: Part 1 Package Israel Rep Integrators Oracle e-Business Suite Oracle Israel ONE1, Advantech, Yael, Unitask, Oracle consulting, HP, PWC, TATA (TCS Israel) SAP SAP Israel Ness, IBM, Taldor, Advantech, Malam-Team, HP, TATA (TCS Israel), Accenture, Aman, Matrix, One1 (Xact), IGC (Financials), S.D.M, Convista Israel (SAP for Insurance) SAP All-in-One Taldor, Advantech, Ness, Malam-Team (Malam Express), CBIT, SAPLM SAP Business One Xioma, Complete, Menahel4U, Todan tech, BDO Ziv Haft, Ziv systems, RELS, Amios, Smartsys E-Tafnit, Tafnit 7 Matrix Matrix, Alpha Consultants QAD SIT SIT, ManofIT, Tirosh Priority Ashbal Ashbal, Meidatech, FBC, Afek, Tulip, RAAN, HP, IlitERP Infor (M3) Intentia Israel Intentia Israel ONE1View ONE1 ONE1, Anagal, Y. Ovitz, Jiny consultants KAV systems Kav Kav, Ardom Aviv, MARS Aviv Aviv
  38. 38. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Package Israel Rep Integrators Microsoft Dynamics AX Microsoft Israel. Distribution by Prodware Prodware, Malam-Team, Oregano, Maxsoft, Axperts, Almog, MCS Microsoft Dynamics NAV Prodware, Malam-Team, Anagal, Dover Applications FinPro, Logistic Pro Almog Almog Gan Tochnot Heshev (Kibbutzim) Azimut (Car) ERP Plus (cross-sector) Aman Aman Comax Comax Comax Netsuite NetCloud Bgate Bgate IFS Teldan BPCS, Baan Matrix Matrix, Afek, IBM, Tulip (Baan), Nazdaq ERP Packages & Integrators: Part 2
  39. 39. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph 1. Enterprise ERP - Israeli Market Positioning 2014 LocalSupport Market Presence SAP Oracle This analysis should be used with its supporting documents Very large ERP projects (>300 users, large enterprises)
  40. 40. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph 2. Mid-Large ERP - Israeli Market Positioning 2014 LocalSupport Market Presence Oracle Priority SAP AIO/ Large B1 Microsoft AX Aviv Infor M3 QAD Tafnit One1View Aman Medium-Large ERP projects (~100-300 users, mid-large org.) This analysis should be used with its supporting documents
  41. 41. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph 3. Small-mid ERP - Israeli Market Positioning 2014 LocalSupport Market Presence SAP B1 Tafnit Comax Aviv Infor M3 Kav QAD Small-medium ERP projects (~10-100 users) Priority One1View Aman Microsoft NAV This analysis should be used with its supporting documents
  42. 42. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Selected wins ERP – 2013 (Partial list) 42 One1View: Tiv Tirat Zvi, Yafe Hod, Beit HaEmek biological labs, Amraz, Metzer, Ramat Hakovesh, Givat Hashlosha, Dganit Ein Bar, Hachsharat Hayeshuv, Nir Eliyahu, Einat, Havatzelet, Afai Bakara, Nir Etzion Microsoft AX: Peker Plada, Edeltech, Dalia Power Energies Microsoft NAV: Shagrir, Notal Vision, Hilton, Pyramid BI, TNM, VCLX Oracle: Even Keisar Rollout (One1), Frutarom, Soda Stream (Advantech), MOD-Intelligence rollout, Phibro, Objet, Mellanox rollout and update Partner R12 SAP: Teva, ICL – Global large scale projects, Healthcare large scale projects, MOD expansions, Brenmiller (All-in-one by Malam-Team), Rollouts – Diplomat (Malam-Team), Gilat (Malam-Team) HR: Clal (HP), Technion (HP), El Al (Ness) PM: Haifa Port (HP) Rollin: Bateman, Novoton, Monsento, Novonordisk (Ness) Vertical / Core: Phoenix (Ness), Menora (Ness) Aman: Zameret Finance, Naamat-Histadrut, Iscoor
  43. 43. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph  Accenture  Alternative  Bit-Plus  Daat (Eli Grumet)  Deloitte Touche  Ernst & Young  Gabi Ron  HMS  IT Solutions  Meteor  Nextep (Hasas Bashan)  OIC  Seker  That’s IT  TCS Israel - Tata  Tulip  Value Plus (SAP)  Several Independent advisors ERP Consultants in Israel - Partial List * Alphabetical order, not a ranking!
  44. 44. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph EPM packages Budget Planning, report consolidation, financial disclosure Package Rep in Israel Integrators Oracle Hyperion, Essbase Oracle Israel HMS, Business & Decisions, Nellarmonia, Oracle consulting IBM – TM1 IBM Israel Byconix, Ernst & Young, Ness-Gilon, Libi IBM - Cognos planning Libi, Ness-Gilon IBM - Clarity Tulip SAP BPC SAP Israel Ness, IBM, HP, Advantech, HMS, Malam-Team, Opisoft, Matrix, Okapi SAS Mia computers Mia computers CFODREAM (finance mng) The 7th Dimension The 7th Dimension Global - Spreadsheet server (Spreadsheet automation), e-Budgeting Yael software Yael Software Cash4ERP (finance mng) Ness-Pro Ness-Pro Gomla (mainly Costing) Gomla Gomla Jedox/ Palo Top-IT Top-IT
  45. 45. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph EPM tools Israeli positioning – 2014 Israeli Market Positioning 1Q12 LocalSupport Market Presence Oracle SAP Jedox CFODream IBM This analysis should be used with its supporting documents Gomla Spreadsheet server, e-Budgeting SAS Vendors to watch: Cash4ERP
  46. 46. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph HCM packages: Core HR, Payroll, Talent Management Package Delivery model Category Rep in Israel Oracle, Fusion HCM Core HR, Payroll, Talent Mng. Oracle Israel SAP, Successfactors, Nakissa, Workforce anallytics, Workforce Performance builder etc. Core HR, Payroll, Talent Mng, Org. Chart SAP Israel Hilan Core HR, Payroll, Talent Mng. Hilan Malam Payroll Core HR, Payroll, Talent Mng. Malam-Team Cornerstone Talent Management Amarel, Talentech Synerion Time and attendance, core HR, talent Mng. Synerion IBM (Kenexa) Talent Mng. IBM Israel Kopel Reem Kopel Reem Workforce Software Time and Attendance, Workforce Mng. AKT Salesforce Sales and Service Performance Management Top-IT
  47. 47. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph LMS – Learning Management Systems – Part 1 Package Delivery model Category Rep in Israel Oracle Talent Cloud, UPK Core HR, Payroll, Talent Mng. Oracle Israel SAP Successfactors, Learning, Workforce Performance Builder Core HR, Payroll, Talent Mng. SAP Israel Hilan Core HR, Payroll, Talent Mng. Hilan Malam Payroll Core HR, Payroll, Talent Mng. Malam-Team Cornerstone Talent Management Amarel, Talentech Synerion Time and attendance, core HR, talent Mng. Synerion IBM (Kenexa) Talent Mng. IBM Israel Blossom Bareket (Britannica) LMS Britannica LMS Sharepoint LMS Bynet Eltel LMS Eltel Wendimu LMS Ness-Pro
  48. 48. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph LMS – Learning Management Systems – Part 2 Package Delivery model Category Rep in Israel Moodle Open Source LMS Totara LMS (based on Moodle) LMS Kineo Saba LMS, Talent Mng. AKT
  49. 49. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph HCM tools Israeli positioning – 2014 Israeli Market Positioning 1Q12 LocalSupport Market Presence SAP Blossom Hilan This analysis should be used with its supporting documents Kopel Reem Synerion Cornerstone Vendors to watch: IBM (Kenexa) Oracle Fusion HCM LMS Sharepoint Eltel (LMS, competency) Malam Oracle Britannica Point solution Suite Moodle Wendimu Saba
  50. 50. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Selected wins LMS– 2013 (Partial list) 50 LMS Sharepoint (Bynet): Security organization, Ada Milo, Integra Moodle: Mada, Assuta (Ness) SAP LMS: Clalit Health Services
  51. 51. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph BI & Analysis General Platforms (Part 1): Package Rep in Israel Integrators SAP BW + SAP Business Objects, Predictive Analysis (new) SAP Israel Matrix BI, Advantech, Taldor, Malam-Team, One1 (+Xact), Ness-Gilon, Skywind, IBM, Data Cubes, VisionBI, Active View, HP, Eternity, BICS, Xioma, Opisoft Microsoft (SQL, Excel, SPS, PowerPivot, Powerview) Microsoft Israel Eternity, Opisoft, Ness-Gilon, ONE1 BI, Matrix BI, Consist, Advantech, Bynet SW, Elad, Malam-Team, Libi, Top-soft, Enix (Experis), Data Cube, Vision BI, MCS, Verasiti, Naya, SolidBI, MOSS partners IBM – Cognos, SPSS IBM Israel Libi, Opisoft, Seven-D, Ness-Gilon, Consist, Eternity, Advantech, IBM, Mirkam (Energy), Malam-Team, ONE1 BI, Normative, Eltel, Matrix BI, Genius (SPSS) IBI - WebFOCUS Omnitech (SRL) Malam-Team, Ness-Gilon, ALD Oracle OBI EE Oracle Israel Oracle Consulting, Taldor, Ness-Gilon, Data Cube, Vision BI, Enix (Experis), Business & Decisions, Advantech, Eternity, Yael, IBM, ONE1 BI, Malam-Team, Matrix BI, Naya, Nogami, Businesswise solutions (BI APPS) Oracle BI Apps (prepackaged BI for Oracle ERP, Siebel etc.) Pyramid Analytics Malam-Team, VisionBI, Eternity, Normative, Datacube, Libi, SolidBI, Valinor, Activeview
  52. 52. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph BI & Analysis General Platforms (Part 2): Package Rep in Israel Integrators SAS Mia Computers Mia computers, Ness-Gilon, Pareto, HMS, Antropy, Liran Lavi, Goldmines Panorama Novaview, Necto Panorama Matrix BI, Ness-Gilon, Consist, Data Cube, ONE1 BI, Business Solutions, Citrine BI, VisionBI, Eternity, Opisoft Microstrategy Mittwoch Mittwoch, Matrix Sisense One1 One1 Yellowfin Top-IT Top-IT, Activeview Pentaho (Open source BI) Bynet Bynet SW, Eternity, Tikal, Malam-Team, Matrix Jaspersoft (Open Source BI) R Statistics (Open Source Analytics) Gstat, Matrix Point of View Point of View Consist, DBNet, Ness Matach, BDO CB4 (advanced analytics)
  53. 53. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Data discovery, Self service and Visualization tools: Package Rep in Israel Integrators Qlikview Hilan Qlikview Israel, Datamind, Complete ,Tirosh , Servit ,Enix (Experis), Sense (Michshuv), Ludan, Libi, FBC, Qset, Green House, Oregano, Menahel4U, Anagal, DtBit,Contel Ness-Gilon, ONE1 BI, Malam-Team, MatrixBI Spotfire (Tibco) Yael Software Yael Software, Ness-Gilon Tableau SIT, Gstat SIT, Gstat, VisionBI, Consist Pyramid Analytics Malam-Team, VisionBI, Eternity, Normative, Datacube, Libi, SolidBI, Valinor Microstrategy Visual Insight I.E Mittwoch I.E Mittwoch New - SAP Visual Intelligence, Lumira (Self service BI) SAP Israel New -Oracle Endeca Information Discovery Oracle Dundas - Visualization Matrix Matrix Microsoft – Powerview Microsoft Microsoft BI partners IBM – Cognos Insight, i2 (visualization) IBM Libi, other Cognos implementers New - SAS Visual Analytics Mia computers Mia computers
  54. 54. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Front end BI and discovery tools - 2014 Israeli Market Positioning 1Q12 LocalSupport Market Presence IBM BI Microsoft Oracle PanoramaSpotfire Web focus SAS New players to watch: Oracle Endeca SAP Visual Intelligence Sisense (One1) Pentaho (Bynet) SAP Qlikview Data discovery This analysis should be used with its supporting documents Pyramid analytics Tableau * This distinction will soon be irrelevant Microstrategy
  55. 55. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Analytics & data mining tools - 2014 LocalSupport Market Presence SAS Players to watch: SAP (KXEN) – new! SAP Predictive Analysis – new! CB4 – advanced analytics IBM R statistics (open source) This analysis should be used with its supporting documents
  56. 56. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph BI/Analytics Selected wins – 2013 (Partial list) 56 SAP Business Objects: Pelephone, Makhteshim Agan (Ness), Israel government – Merkava, Fibi, ICL Web Focus: Shikun Vebinui, Bank Poalim (for HR), Mayiney Hayeshua, M. of Prime Minister Qlikview: Intel, Amdocs, Sandisk, M. of Housing, Hadassah hospital, Shila, Makhteshim Agan, Flextronics IBM: SPSS: IEC, MER, Random Logic, Several academic institutions Cognos: Metronit (Malam-Team) Oracle BI: OBI EE: Rafael, several OEM deals, Mellanox, Plassan expansion, Stratasys, Risco, Rashut Isur Halbanat Hon BI Apps: Isracard (One1), Nesher (One1), MOD, Plassan expansion, Clalit (Yael)  Exalitics: ECI Essbase: Mellanox, Holdings XT Spotfire: Cellcom (eng.), IAF, Clalit Pyramid Analytics: Tadiran Telecom (Malam-Team), Paradigm (Malam-Team), Carmel Ventures (Malam-Team) Microsoft: Denia Sibus (Ness) Panorama: M. of Health (Eternity)
  57. 57. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Idea management tools Representative in IsraelTool Qmarkets (Israeli company)Qmarkets Hype Innovation Coras Works (for sharepoint) Developed by Bynet SW.Sharepoint-based solution Developed by AdvantechSharepoint-based solution SalesforceIdeas (Salesforce solution) + can be combined with Chatter
  58. 58. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Portals & Social Networks : Players in Israel IntegratorsProduct nameCompany Advantech, Top Soft, Eternity, Bynet, Malam-Team (Guardian), Ewave, Ness, Matrix, Tvuna milenium (SQlink), ELAD, HP, One1, Yael, Aman, Methoda, YouCC and more… SharePoint portal server Yammer Microsoft IBM, Matrix, Web Tech, NovilisWebsphere Portal, ConnectionsIBM Ness, Taldor, Malam-Team, One1, Advantech, HP, IBM, SkywindSAP Portal + SAP Jam (social)SAP Matrix, Ewave, Taldor, Advantech, Unitask, Malam-Team, Oracle Consulting Oracle Portal, Web CenterOracle Webtech, Matrix, Malam- TeamLiferay (open source) One1, Blat Lapidot, ServiceWiseCloud social networkSalesforce Bynet, YaelSocial & collaborative solutionsHarmon.ie MethodaWiki and collaborationConfluence (Atlassian) YaelTibbr (social network)Tibco 58
  59. 59. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Enterprise Portals & social tools- 2014 LocalSupport Market Presence Microsoft SAP Oracle IBM 59 This analysis should be used with its supporting documents Players to watch: Liferay (open source) Salesforce (Chatter) Harmon.ie
  60. 60. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Enterprise Portals and social – selected wins 2013 (partial list) 60 Sharepoint 2013: Mevaker Hamedina (Malam-Team), James Richardson (Malam- Team), Valans (Malam-Team), Ilen Medical (Malam-Team), Yamam (Malam-Team), Exlibris (Malam-Team), Mifal Hapais (SQLink), Netzivut Hamayim (Ness), IMI (Ness), Toto (Ness), Conduit (Eternity), M. of Interior (Elad), M. of Education – Teacher Portal (Elad), Municipality of Beer Sheva (Elad), UPS (Elad), Municipality of Rishon LeTzyion (Elad), Yammer: Makhteshim Agan, Ness, Spiral Solutions, Deloitte Touche, Mccan Israel Sharepoint online: Clicksoftware, Keter, Shamir Optica
  61. 61. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Internal ECM players in Israel IntegratorsIsraeli rep.Product Ness, lixaEMC, NessEMC-Documentum Yael- IFN, Integrity SoftwareIBM IsraelIBM- Filenet Malam- Team, AdvantechOmnitech (SRL), SAPOpen Text XiomaHP, XiomaInterwoven – HP Autonomy Many ISVs – SPS integratorsMicrosoftSharePoint Integrity Software, Malam-TeamOracle IsraelOracle EladEladSharedocs Otzar, AmanAmanOtzar Artis, Taldor, Malam-TeamArtisAda system MPLMPLMPL (+SPS based version) 61
  62. 62. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph ECM - Israeli Market Positioning Q1 2014 LocalSupport Market Presence High-End Player Mid-tier Player Documentum IBM Microsoft OpenText Oracle Interwoven/ Worksite Otzar Artis Sharedocs 62 Vendors to watch: MPL new SPS-based version This analysis should be used with its supporting documents MPL
  63. 63. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph ECM Selected wins – 2013 (Partial list) 63 Filenet: Egged, Bank Mizrachi – Machish, MAPI, MOD  Datacap – Isracard Open Text: Hachsharat Hayeshuv, Delek (employee record) , Supersol (employee record.) Sharedocs: Cellcom (legal department), Clalit Mushlam, Maagan Michael, Velfman Industries Documentum: Israel archives, M. of Foreign affairs, M. of Religious services, MOD, Merkava (SAP docs), M. of Education, Mevaker Hamedina, Shaam, Bahaim gardens Interwoven (HP): Legal sector or legal departments, Elbit, El Al
  64. 64. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Enterprise Search players in Israel Other imple./ partnersRep/company in IsraelProduct Xioma, Matrix, Elbit, TaldorHPAutonomy Many ISVs – One1, Matrix…MicrosoftMicrosoft- FAST Yael, Do-ItYaelGoogle Enterprise Search Matrix, Yael, NessMatrixAttivio MatrixSearch Lite IBMOmniFind enterprise search VeracityOracle IsraelOracle SES Endeca (New) Solr – open source search based on Lucene (Lucene – open source search engine) + HebMorph (Hebrew morphology addon) Elasticsearch – open source search based on Lucene 2001XRS Melingo (Matrix)*** Melingo-Morphology 64
  65. 65. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph LocalSupport Market Presence Enterprise Search - Israeli Market Positioning 2014 Microsoft - FAST AttivioGoogle Enterprise Search Oracle SES Autonomy Vendors to Watch: Oracle Endeca SolR Elasticsearch 65 This analysis should be used with its supporting documents
  66. 66. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph KM Consultants- Partial List • Digidoc- Document Management • Ergo (Ido Namir) • Gait- Document management • IT Solutions • Know-edge (Yair Dambinsky) • Matrix (Edva Lotan) • Methoda • Yael • Business Solutions 66 * Alphabetical order, not a ranking!
  67. 67. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Package Modeling Execution BAM Israeli Rep Integration Partners Oracle BPM X X X Oracle Israel Ewave, One1, Advantech, Matrix IBM BPM (Filenet, Process Server, IBM BPM) X X X IBM Israel IBM, Opisoft, One1, Matrix, Midlink, Yael-IFN, Ness TSG, Advantech, Tutit Tibco BPM X X X Yael Yael Sequence (PNM) X X X PNMsoft Matrix, PNMsoft K2 X Malam-Team BizDoc (WF) X Moding Skelta X X X One1 One1 AgilePoint X X X Omnitech (SRL) Malam-Team, HP Software AG BPM (includes Aris) X X X SPL Software Seker, HMS Human-oriented BPM Players in Israel – Part 1:
  68. 68. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Package Modeling Execution BAM Israeli Rep Other Integration Partners Ultimus X X X Tiuv Nintex (WF/ BPM-light) X Bynet SW Bynet SW SAP BPM X X X SAP Israel SAP Integrators EMC (Documentum + Proactivity BPA/BAM) X X X EMC, Ness JBPM (Jboss) – includes Polymita acquisition X X X Matrix ProcessGene X ProcessGene Human-oriented BPM Players in Israel – Part 2:
  69. 69. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph Human oriented BPM – 2014: not much has changed! LocalSupport Market Presence IBM Oracle TibcoJBOSS Agilepoint Nintex Software AG PNM BPM suite Workflow/ BPM-light This analysis should be used with its supporting documentsSkelta
  70. 70. Einat Shimoni Copyright@2014 Do not remove source or attribution from any slide, graph or portion of graph BPM Selected wins – 2013 (partial list) • JBOSS BPM - MindCTI • Agilepoint - Knesset, Petach Tikva municipality, Metronit • Tibco – Tower • Nintex – Ichilov, Naharia hospital, Verint, Holon municipality, Haifa university, Partner • Software AG – • Aris: Migdal, Cellcom, expansions 70
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