Agenda Main Infrastructure Trends Networking Storage Backup DRP Server Clients DBMS Middleware Development Infrastructure and Application Management

Main Infrastructure Trends

Networking

Storage Backup DRP

Server

Clients

DBMS

Middleware Development

Infrastructure and Application Management

The Innovation Lifecycle The Innovation Lifecycle execution process innovation

Top Infrastructure Recommendation “ Technology” vs. “Processes” We continue to see endless flow of technology enhancement However, the issues, failures, bad reputation of Infrastructure Departments are related process failures and not technology failures. Examples: Unused DBMS copy that is also replicated to the DRP site Changes in the production server environment without updating the Monitoring Team Users must understand that new technology can not solve process issues!

“ Technology” vs. “Processes”

We continue to see endless flow of technology enhancement

However, the issues, failures, bad reputation of Infrastructure Departments are related process failures and not technology failures. Examples:

Unused DBMS copy that is also replicated to the DRP site

Changes in the production server environment without updating the Monitoring Team

Users must understand that new technology can not solve process issues!

Global “Technology“ MEGA Trends MAN – Metro Area Network Backup to Disk VTL De-Duplication CDP 64 bit Vista Office 2007 migration Application Streaming – new generation of SBC Open Source in development, applications, operating systems Virtualization in the HW level SOA Adoption and EDA – event driven architecture Software appliances Power consumption and cooling CMDB and Business Transaction Flow Solid State Storage and Holographic storage Object Storage Semantic Web Technologies (RDF, OWL, SPARQL, SWRL)

MAN – Metro Area Network

Backup to Disk VTL De-Duplication CDP

64 bit Vista Office 2007 migration

Application Streaming – new generation of SBC

Open Source in development, applications, operating systems

Virtualization in the HW level

SOA Adoption and EDA – event driven architecture

Software appliances

Power consumption and cooling

CMDB and Business Transaction Flow

Solid State Storage and Holographic storage

Object Storage

Semantic Web Technologies (RDF, OWL, SPARQL, SWRL)

Global “Process” Trends Office 2007, Vista, Windows Server 64 bit migration What is the TCO for new PC HW in the organization Users should redefine their BackupRestore DRP policies based on new technologies! SOA implementation requires process change Legacy key skills need special attention Users should migrate Unix applications to Linux

Office 2007, Vista, Windows Server 64 bit migration

What is the TCO for new PC HW in the organization

Users should redefine their BackupRestore DRP policies based on new technologies!

SOA implementation requires process change

Legacy key skills need special attention

Users should migrate Unix applications to Linux

2006 2007 2006-2007 Projects Radar In Israel Interest using Implementing Linux 2007 2006 Storage Growth SOA EAI VMWARE Virtual PC MF Growth MF Growth SBC Backup to disk Blades Printing Consolidation BCP DRP Update Migration from Netware Network Upgrades Yellow = not trivial projects ISCSI Exchange 2007

2006 Major Projects in Israel More Linux in more important applications Storage is booming. The need for sophisticated storage functionality (write snap, etc.) SOA and legacy SOA enablement VMWARE – virtualization in general Huge MF growth More SBC projects DRP BCP Backup to Disk Blades

More Linux in more important applications

Storage is booming. The need for sophisticated storage functionality (write snap, etc.)

SOA and legacy SOA enablement

VMWARE – virtualization in general

Huge MF growth

More SBC projects

DRP BCP

Backup to Disk

Blades

2006 Major Projects in Israel (cont.) Regulations Security cost is booming Printing consolidation Migration from Netware Network upgrades Active Active configurations (in near site locations)

Regulations

Security cost is booming

Printing consolidation

Migration from Netware

Network upgrades

Active Active configurations (in near site locations)

2006 Project Disappointments in Israel ISCSI was too slow Linux Compatibility issues (drivers) Missing version for application for Linux 64 bit Midrange storage was not powerful enough – “I had to move some applications to High-end Storage”

ISCSI was too slow

Linux Compatibility issues (drivers)

Missing version for application for Linux 64 bit

Midrange storage was not powerful enough – “I had to move some applications to High-end Storage”

2007 Planned Projects in Israel Vista, Office 2007, 64 bit migration More Virtualization VMWARE Exchange 2007 More security CMDB evaluation WAN upgrades Backup software and Tape library upgrade

Vista, Office 2007, 64 bit migration

More Virtualization VMWARE

Exchange 2007

More security

CMDB evaluation

WAN upgrades

Backup software and Tape library upgrade

User – Vendor Value Chain 1 3 5 4 2 User Responsibility Managed Services Vendor-Managed Services Storage Server Virtualization Network Upgrade PC migration Monitoring DBA SOA EAI implementation SOA EAI Roadmap

STKI IT Model

Market Status and Trends Wireless is becoming basic municipality service The networking world is changing due to: Technology changes (WiFi, WiMax, Wireless Mesh) Regulation changes http://news.zdnet.com/2100-1035_22-6090503.html

Wireless is becoming basic municipality service

The networking world is changing due to:

Technology changes (WiFi, WiMax, Wireless Mesh)

Regulation changes

Market Status and Trends MAN (Metropolitan Area Services) are eliminating the boundaries between LAN and WAN. MAN – the interface to the service provider is Ethernet. This will enable : Dynamic bandwidth upgrades Platform that is good enough for IPTV Routers are not needed QOS, WAN optimization especially for global clients . Example WAFS for improving “chatty” protocols Sometimes it is better to invest in QOS WAN optimization than just upgrading the network. But in Israel the network prices are generally low so network managers tend to upgrade the network.

MAN (Metropolitan Area Services) are eliminating the boundaries between LAN and WAN.

MAN – the interface to the service provider is Ethernet.

This will enable :

Dynamic bandwidth upgrades

Platform that is good enough for IPTV

Routers are not needed

QOS, WAN optimization especially for global clients . Example WAFS for improving “chatty” protocols

Sometimes it is better to invest in QOS WAN optimization than just upgrading the network.

But in Israel the network prices are generally low so network managers tend to upgrade the network.

Market Status and Trends Network Acceleration is also useful applications inside the Data Center (inside the LAN!) Giga to the desktop for engineers research In many cases applications are not created with enough awareness to the network capabilities and needs. Technology by Shunra can help New applications (WEB2.0 , Ajax technology) have high network needs since Web applications is using many TCPIP sessions. Also, SSL create lots of latency WAN is considered crucial for the organizations. For example, the banks can not operation almost at all without WAN. 10 years ago that was not the case

Network Acceleration is also useful applications inside the Data Center (inside the LAN!)

Giga to the desktop for engineers research

In many cases applications are not created with enough awareness to the network capabilities and needs. Technology by Shunra can help

New applications (WEB2.0 , Ajax technology) have high network needs since Web applications is using many TCPIP sessions. Also, SSL create lots of latency

WAN is considered crucial for the organizations. For example, the banks can not operation almost at all without WAN. 10 years ago that was not the case

Procurement Trends What is the refresh cycle of network equipment? Networking equipment has rather long lifecycle – up to 7-8 years Vendor is starting with good prices but than prices tend to climb high… Should clients mix vendors in one LAN WAN ?

What is the refresh cycle of network equipment?

Networking equipment has rather long lifecycle –

up to 7-8 years

Vendor is starting with good prices but than prices tend to climb high…

Should clients mix vendors in one LAN WAN ?

Market Status and Trends The providers is lending the WAN equipment Users are upgrading –: from 128K to 2MB SDH link – same price From 4MB to 100MB – same price (with Cellcom) From 4MB to 50MB – lower price! Users recommended the following integrators: Bynet Taldor IBM Netcom

The providers is lending the WAN equipment

Users are upgrading –:

from 128K to 2MB SDH link – same price

From 4MB to 100MB – same price (with Cellcom)

From 4MB to 50MB – lower price!

Users recommended the following integrators:

Bynet Taldor

IBM

Netcom

2006 2007 The Infrastructure Manager Radar Interest using Implementing Network Upgrades Network Upgrades WAFS MAN GIGA to the desktop Application Acceleration (in the LAN) 2007 2006

Networking Ratios Number of Desktops per Network Staff Member: Worldwide: 328 to 709. Composite is 541 Israel 222 (security organization with encryption and different network segments) to 2500 ! (industry low tech – stable organization). Median is 714 Security is not included Source: STKI

Number of Desktops per Network Staff Member:

Worldwide: 328 to 709. Composite is 541

Israel 222 (security organization with encryption and different network segments) to 2500 ! (industry low tech – stable organization). Median is 714

Security is not included

Israel Market Positioning (general networking WAN manufacturers) Local Support Israeli Market Presence Cisco Juniper Hawawi This analysis should be used with its supporting documents

Israel Market Positioning (general networking LAN manufacturers) Local Support Israeli Market Presence Cisco 3COM Nortel This analysis should be used with its supporting documents Enterasys HP

Selected Vendors and SI’s in Israel- Networking

STKI IT Model

Traditional Tape Backup Architecture Tape Library Source: Falconstor 4Gb/s Primary LUN LAN 1Gb/s Push Agent Backup Agent Application Host Farm 3rd party Backup Servers

Optimizing Backup with CDP & VTL / Reduplication 4Gb/s 4Gb/s 4Gb/s Primary LUN LAN 1Gb/s Push Agent Backup Agent Application Host Farm 3rd party Backup Servers Tape Library Virtual Tape Library Appliance + De-duplication- up to 1:20 Ratios! Hypertrac 4 Gb/s CDP Appliance Source: Falconstor (with STKI modifications) CDP Cloned LUN FC/iSCSI

How De-Duplication Works: Compares latest backup data to stored data None, only pointers to previous data Source (with STKI modification) : Sepaton http :// www . go - dpa . com / media / TSM_Webinar . ppt Current Data New Data Stored Previously Stored Data Eliminates duplicate data within Exchange, Oracle ® and Microsoft ® SQL databases Eliminates storage of unchanged portions of files Eliminates storage of duplicate files (single Instance)

Object-Based Storage Paradigm Object Interface File System Storage component Applications Applications Logical Block Interface File System Traditional Storage Object-based Storage Hard Drive Object-based Storage Device (OSD) Source http :// sdmcenter . lbl . gov / AHM . december . 2006 / ShortCeph . ppt

How does Holographic Storage Work? Recording Data Reading Data Spatial Light Modulator Data to be stored Data Pages Storage Medium Reference Beam Laser Laser Recovered Data Reference Beam Detector Records a million bits of data with one exposure into light sensitive material Stores hundreds of data pages in one location

Sample Data Page – 1.3 million bits of data recorded in ~ 2 milliseconds

Tapestry HDS-300R Specifications RW-drive backward read compatible with R-media R-drive backward read compatible for 4 generations DRIVE 300 GB Capacity 20 MB/s Transfer Rate 250 ms avg. seek time 407 nm Laser 1.3 megabits/page BER <10 -15 100K power on hours MTBF MEDIA 130 mm disc 3 year shelf life (prior to recording) >50 year archive life No special handling required 5.25” X 6” X .25”

DRIVE

300 GB Capacity

20 MB/s Transfer Rate

250 ms avg. seek time

407 nm Laser

1.3 megabits/page

BER <10 -15

100K power on hours MTBF

MEDIA

130 mm disc

3 year shelf life (prior to recording)

>50 year archive life

No special handling required

5.25” X 6” X .25”

2006 2007 The Infrastructure Manager Radar Interest using Implementing VTL DeDuplication CDP Different storage tiers Email Archiving File Archiving - HSM DBMS on NAS Laptop Backup SATA Users should redefine their BackupRestore DRP policies based on new technologies! Object Storage Basic Snapshots Snapshots for Exchange, DBMS , etc. 2007 2006

Market Status and Trends DBMS on NAS is growing Example of Storage distribution in large bank – 30TB on the MF will grow 30%. 150TB on the OPEN will grow 60% Users are using ISCSI but some report performance degradation (in the servers side) Cost of storage is continuing to decrease per TB The concept of Backup to Disk - VTS – is mature in the MF world HDS is OEMing Diligent FalconStor is represented in Israel by Real NETwork expert

DBMS on NAS is growing

Example of Storage distribution in large bank – 30TB on the MF will grow 30%. 150TB on the OPEN will grow 60%

Users are using ISCSI but some report performance degradation (in the servers side)

Cost of storage is continuing to decrease per TB

The concept of Backup to Disk - VTS – is mature in the MF world

HDS is OEMing Diligent

FalconStor is represented in Israel by Real NETwork expert

Market Status and Trends Example of best storage deals (raw storage including software): High End Storage, 5 year warranty HW and SW – 7K$ per TB. Midrange 5K$ per TB, SATA 3K$ per TB It is a possible to get agreement with the storage supplier of Storage prices reduction of 15% to 25% a year Full support for Snapshot is not available in all platforms applications (example Adabas) Users are happy with NETAPP easy to use software

Example of best storage deals (raw storage including software): High End Storage, 5 year warranty HW and SW – 7K$ per TB. Midrange 5K$ per TB, SATA 3K$ per TB

It is a possible to get agreement with the storage supplier of Storage prices reduction of 15% to 25% a year

Full support for Snapshot is not available in all platforms applications (example Adabas)

Users are happy with NETAPP easy to use software

Market Status and Trends BMC SQL Backtrack (for fast backup and recovery of BDMS) in Bank Leumi, IEC IBM and STKSUN are the Israeli leaders in Tape Libraries (mindshare) The relationship between Symantec (NetBackup) and NETAPP is useful CA- Xosoft (CDP) –Power Design Bank Leumi, Pelephone, Strauss, H&O, Hazera, Finjan, Dolfin FilesX (CDP) selected clients: Excelence Nashua, VC Benchmark, Tescom, Rad Communications, Ceragon, Delta Galil, Menoey Beit Shemeh, Globkol, Nahal Shorek Nuclear center, Technion, Vitzo

BMC SQL Backtrack (for fast backup and recovery of BDMS) in Bank Leumi, IEC

IBM and STKSUN are the Israeli leaders in Tape Libraries (mindshare)

The relationship between Symantec (NetBackup) and NETAPP is useful

CA- Xosoft (CDP) –Power Design Bank Leumi, Pelephone, Strauss, H&O, Hazera, Finjan, Dolfin

FilesX (CDP) selected clients: Excelence Nashua, VC Benchmark, Tescom, Rad Communications, Ceragon, Delta Galil, Menoey Beit Shemeh, Globkol, Nahal Shorek Nuclear

center, Technion, Vitzo

ILM - Market Status and Trends IXOS is now represented by Consist with the same personnel who sold and supported IXOS in NESS AXS –One for compliance management (more than archiving) by Calanit Email Archiving prices – 15$ to 40$ per user Large IT organizations are starting to show interest in HSM (in the Open). Market in Israel is just starting Symantec EV (KVS) Selected installations: Israeli Police, M-Systems, Internet Gold, Harel Insurance, Clalit Health Services, Keter Plastics, GOI, ZIM, Postal Authority, Cellcom, Mekorot, Isracard, PowerDesign, Herzl Super Sal, IDF, Superpharm, Elisra, ECI, Comverce, Verint, Paradigm, Scitex. prison authority,Air Force, ministry of Education, Brightman Almagor

IXOS is now represented by Consist with the same personnel

who sold and supported IXOS in NESS

AXS –One for compliance management (more than archiving)

by Calanit

Email Archiving prices – 15$ to 40$ per user

Large IT organizations are starting to show interest in HSM (in the Open). Market in Israel is just starting

Symantec EV (KVS) Selected installations:

Israeli Police, M-Systems, Internet Gold, Harel Insurance, Clalit Health Services, Keter Plastics, GOI, ZIM, Postal Authority, Cellcom, Mekorot, Isracard, PowerDesign, Herzl Super Sal, IDF, Superpharm, Elisra, ECI, Comverce, Verint, Paradigm, Scitex. prison authority,Air Force, ministry of Education, Brightman Almagor

ILM - Market Status and Trends ZANTAZ is distributed by Matrix, Artnet, Ankor Zantaz Selected installations: Camtek, Delta Textile, Hishuley Carmel, Tnuva, Orbotech, Aladdin, TAMAT Office , Machteshim , Ceragon, Ribua Cahol, Israeli Publishing Office, Yigal Arnon Lawyers , Israeli Archive

ZANTAZ is distributed by Matrix, Artnet, Ankor

Zantaz Selected installations:

Camtek, Delta Textile, Hishuley Carmel, Tnuva, Orbotech, Aladdin, TAMAT Office , Machteshim , Ceragon, Ribua Cahol, Israeli Publishing Office, Yigal Arnon Lawyers , Israeli Archive

Market Status and Trends DRP BCP The second Lebanon war has raised the BCPDRP issue. Organizations realize that all of Israel might be under missile threat This has two implications: Better shelters are considered for Data Centers Out of Israel BCPDRP solutions are considered Interesting project – EDS at FIBI with HDS – DRP outside Israel with 10MB/SEC line and journaling Interesting new concept by Israeli Startup – Continuity Software CDP – new flavor for DRP alternative

The second Lebanon war has raised the BCPDRP issue. Organizations realize that all of Israel might be under missile threat

This has two implications:

Better shelters are considered for Data Centers

Out of Israel BCPDRP solutions are considered

Interesting project – EDS at FIBI with HDS – DRP outside Israel with 10MB/SEC line and journaling

Interesting new concept by Israeli Startup – Continuity Software

CDP – new flavor for DRP alternative

Storage Size and Growth in Selected Industries 20%-30% 20TB-100TB High Tech 25%-100% 5TB-10TB Governmental 30% 600TB-1 PETA Telco 20%-50% 20TB-30TB Manufacturing – Retail 60%-100% 20TB-50TB Health 40% - 50% 60TB-200TB Finance 30%- 50% 500TB-1000TB Defense Planned Growth 2005 Size Industry

Market Status and Trends Users recommended the following storage integrators (providers) : EMC HDS NETAPP IBM GlassHouse Israel (MBI Integrity) Emet

Users recommended the following storage integrators (providers) :

EMC

HDS

NETAPP

IBM

GlassHouse Israel (MBI Integrity)

Emet

Market Status and Trends Users recommended the following backup integrators : GlassHouse Israel (MBI Integrity) Emet TEAMMalam IBM HP

Users recommended the following backup integrators :

GlassHouse Israel (MBI Integrity)

Emet

TEAMMalam

IBM

HP

Storage Ratios Number of TB (Raw) per Storage Staff Member (including backup): Worldwide – 40TB raw per FTE In Israel from 14TB per FTE (in small organization with 7TB) to 145TB per FTE in large Telco organization. Median is 1 FTE for 30TB raw (including backup). Storage without backup is up to 250TB per FTE In the larger organizations the storage administrators are not responsible for checking the logs of the backup SW Source: STKI

Number of TB (Raw) per Storage Staff Member (including backup):

Worldwide – 40TB raw per FTE

In Israel from 14TB per FTE (in small organization with 7TB) to 145TB per FTE in large Telco organization.

Median is 1 FTE for 30TB raw (including backup).

Storage without backup is up to 250TB per FTE

In the larger organizations the storage administrators are not responsible for checking the logs of the backup SW

Israel Market Positioning High-end Storage (total including MF) Local Support Israeli Market Presence EMC HDS This analysis should be used with its supporting documents HP IBM

Israel Market Positioning High-end Storage – MF only Local Support Israeli Market Presence EMC HDS This analysis should be used with its supporting documents IBM

Israel Market Positioning Midrange Storage SCSI Local Support Israeli Market Presence EMC IBM NETAPP HP This analysis should be used with its supporting documents HDS Vendors to Watch: SUN XIV Same positioning

Israel Market Positioning Storage NAS Local Support Israeli Market Presence NETAPP IBM nSeries HP This analysis should be used with its supporting documents EMC

Storage Selected Vendors and SI’s in Israel

Storage – Selected Installation EMC -- IDF & MOD, Bezeq, Cellcom, Pelephone, Partner, Barak, Kavei-Zahav , Bank Discount, Bank Mizrahi, Visa-Cal, Menora, Bank of Israel, Jerusalem Bank, Iscar, Eliahu, Sakal, Tnuva, Paz, Osem Agrexco, Delek, ELAL, Arkia, Supersol, Isralift, Eliashar, Multilock, Hevrat-Hashmal, KAKAL,Isralift, Office-Depot, Mei-Eden, Soda Club, Highway 6, IMI, Port Authority, Super-Pharm, Bedek, Elta, Maman, Lahav, Mabat, Tashan, Yes, Yediot Ahronot, Ynet, Maariv, Golden-Channels, Golden Pages, Technion, Tel-Aviv U, Haifa U, Beit Berl, Beer-Sheva U, Hadassa, Weizman Inst., Comverse, Amdocs, Intel, Scitex, BMC, ECI, ECTEL, Applied Materials, Netvision, Motorola (Comm, Mirs, R&D, Semi), NDS, StarCore, Emblaze, Tower, TTI, Philips, DHL, MBI, Quest, Clalit Health, Ichilov, Rambam, Bnei-Zion, Poria, Naharia, GE Medical, ELTA, ATView, Biosense, Random Logic, CheckPoint, Corrigent, Delta3, Diplomat, Dor Alon, Etagon, Exlibris, Eye Blaster, Illuminator, IETV, Leadcom, Loreal, Madanes, Marvell, Meir Cars, Mor Inst., Netafim, Netwise, Nur, OPAL, Quest, RADVision, RADWARE, Reshet TV, Samsung, Scopus, Seabridge, Shila, Smarts Shoppers, Store Alliance, Storwiz, Telrad, Tempo, Zone4Play, Allot, Equinix

EMC -- IDF & MOD, Bezeq, Cellcom, Pelephone, Partner, Barak, Kavei-Zahav , Bank Discount, Bank Mizrahi, Visa-Cal, Menora, Bank of Israel, Jerusalem Bank, Iscar, Eliahu, Sakal, Tnuva, Paz, Osem Agrexco, Delek, ELAL, Arkia, Supersol, Isralift, Eliashar, Multilock, Hevrat-Hashmal, KAKAL,Isralift, Office-Depot, Mei-Eden, Soda Club, Highway 6, IMI, Port Authority, Super-Pharm, Bedek, Elta, Maman, Lahav, Mabat, Tashan, Yes, Yediot Ahronot, Ynet, Maariv, Golden-Channels, Golden Pages, Technion, Tel-Aviv U, Haifa U, Beit Berl, Beer-Sheva U, Hadassa, Weizman Inst., Comverse, Amdocs, Intel, Scitex, BMC, ECI, ECTEL, Applied Materials, Netvision, Motorola (Comm, Mirs, R&D, Semi), NDS, StarCore, Emblaze, Tower, TTI, Philips, DHL, MBI, Quest, Clalit Health, Ichilov, Rambam, Bnei-Zion, Poria, Naharia, GE Medical, ELTA, ATView, Biosense, Random Logic, CheckPoint, Corrigent, Delta3, Diplomat, Dor Alon, Etagon, Exlibris, Eye Blaster, Illuminator, IETV, Leadcom, Loreal, Madanes, Marvell, Meir Cars, Mor Inst., Netafim, Netwise, Nur, OPAL, Quest, RADVision, RADWARE, Reshet TV, Samsung, Scopus, Seabridge, Shila, Smarts Shoppers, Store Alliance, Storwiz, Telrad, Tempo, Zone4Play, Allot, Equinix

HP – DSW, AMDOCS, Cellcom, Strauss, Hadassah Hospital Ichilov, Tel Hashomer, Rafael, Beinleumi Bank, Shva, Stock Exchange, Ministry of Labor, Strauss, Orbotech, IDF, Amdocs, Pelephone, Elisra, Elbit, Health SAP (NAMER), Zim, Egged, Netafim, Weitzman Institute, Hebrew University, IDF, Ha'aretz, Ministry of Finance, Orbotech, Machteshim, Bank Yahav, Shachal, Tel-Aviv Municipality, Iscar, Police, Intel, Palram, Israel Postal Authority, HOT, Verint, TOTO, Bezeq International (XP), Ministry of Justice, Keter Plastics, Paltel , Netvision,Ectlel, BDI, Delta3, Agriculture Insurance, Flextronics, Hazera Genetix, Hillel Yaffe, Barzilai Hospital, Brom Industries, Wulfson Hospital, Karmel-Ulpinim, Starhome, MAMAN-Cargo , Ministry of Education Storage – Selected Installation

HP – DSW, AMDOCS, Cellcom, Strauss, Hadassah Hospital Ichilov, Tel Hashomer, Rafael, Beinleumi Bank, Shva, Stock Exchange, Ministry of Labor, Strauss, Orbotech, IDF, Amdocs, Pelephone, Elisra, Elbit, Health SAP (NAMER), Zim, Egged, Netafim, Weitzman Institute, Hebrew University, IDF, Ha'aretz, Ministry of Finance, Orbotech, Machteshim, Bank Yahav, Shachal, Tel-Aviv Municipality, Iscar, Police, Intel, Palram, Israel Postal Authority, HOT, Verint, TOTO, Bezeq International (XP), Ministry of Justice, Keter Plastics, Paltel , Netvision,Ectlel, BDI, Delta3, Agriculture Insurance, Flextronics, Hazera Genetix, Hillel Yaffe, Barzilai Hospital, Brom Industries, Wulfson Hospital, Karmel-Ulpinim, Starhome, MAMAN-Cargo , Ministry of Education

NETAPP – Intel , Pelephone ,Cellcom ,Partner ,Bezeqint ,Net-vision-Barak ,Smile communication(internet gold,012),Clal Insurance,Hachsharat Hayishuv Insurance, AIG, Direct Insurance, Phoenix, Bank Leumi Lmashkantaot, Bank Hapoalim, Bank Mercantile, Discount, Bank Otsar Hachayal, VISA CAL, Prisma Finance, Leumi Card, LR, Group, Deloitte & Touche, KPMG, Mivtach Simon, Assuta Medical Centers, Hadassah Medical Center, Soroka Medical Center, Maccabi Health Services, Sheba Medical Center, Ben-Gurion University, Tel-Aviv University, Bar-Ilan University, Technion Haifa, Hebrew University Jerusalem, Weitzman Institute, Kiriat Ono Academic, College Mofet Institute, Levinsky College, Moreshet Yaacov College, ORT Schools, Shenkar College, TEVA, Epix Pharmaceuticals, Dexxon, Ultra Shape, Compugen, Orex, Visonic, Adgar Investment, Agan Chemicals, Amiad Filtering Systems, Bateman Engineering, Coca Cola, Dan Buses, Delta Galil, Denya Cibus, Diesenhause Group, ERN, Eurocom, FolloWap (Neustar), Gadot, GE Medical (General Electric), Genazim, Globes, Golden Pages, Hachevra Lemeshek Vekalkala, Herzeliya Municipality, Hirshberg Brothers, Golf, Ikea, Sonol, Prigat, Plasson, Albar Leasing, Hertz, Shlomo Sixt Group (New Kopel), Iscar, Keter Plastic, Lehavim BTL, Maabarot (Materna), Maatz, Derech Eretz, Highways, IEC, UPS, Army, Navy, Ariforce, Misrad Rosh Hamemshala, Inteligence, , Freescale, Zoran, Check point, Marvell, Tower Semi, Actelis, AudioCodes, Cadence, BMC, Avaya, DSPG, Cisco, Gilat, Kodak, Mentor Graphics, Motorola Comm, Sandisk, NRG, Qoalcomm, SAP, Saifun, Ceva DSP, PMC, Haaretz. Storage – Selected Installation

NETAPP – Intel , Pelephone ,Cellcom ,Partner ,Bezeqint ,Net-vision-Barak ,Smile communication(internet gold,012),Clal Insurance,Hachsharat Hayishuv Insurance, AIG, Direct Insurance, Phoenix, Bank Leumi Lmashkantaot, Bank Hapoalim, Bank Mercantile, Discount, Bank Otsar Hachayal, VISA CAL, Prisma Finance, Leumi Card, LR, Group, Deloitte & Touche, KPMG, Mivtach Simon, Assuta Medical Centers, Hadassah Medical Center, Soroka Medical Center, Maccabi Health Services, Sheba Medical Center, Ben-Gurion University, Tel-Aviv University, Bar-Ilan University, Technion Haifa, Hebrew University Jerusalem, Weitzman Institute, Kiriat Ono Academic, College Mofet Institute, Levinsky College, Moreshet Yaacov College, ORT Schools, Shenkar College, TEVA, Epix Pharmaceuticals, Dexxon, Ultra Shape, Compugen, Orex, Visonic, Adgar Investment, Agan Chemicals, Amiad Filtering Systems, Bateman Engineering, Coca Cola, Dan Buses, Delta Galil, Denya Cibus, Diesenhause Group, ERN, Eurocom, FolloWap (Neustar), Gadot, GE Medical (General Electric), Genazim, Globes, Golden Pages, Hachevra Lemeshek Vekalkala, Herzeliya Municipality, Hirshberg Brothers, Golf, Ikea, Sonol, Prigat, Plasson, Albar Leasing, Hertz, Shlomo Sixt Group (New Kopel), Iscar, Keter Plastic, Lehavim BTL, Maabarot (Materna), Maatz, Derech Eretz, Highways, IEC, UPS, Army, Navy, Ariforce, Misrad Rosh Hamemshala, Inteligence, , Freescale, Zoran, Check point, Marvell, Tower Semi, Actelis, AudioCodes, Cadence, BMC, Avaya, DSPG, Cisco, Gilat, Kodak, Mentor Graphics, Motorola Comm, Sandisk, NRG, Qoalcomm, SAP, Saifun, Ceva DSP, PMC, Haaretz.

SGI – Tel Aviv University, Meteorological Institute, Hebrew University DotHill – Mivtahim, Elta, ECI, Eldan, Herzelia Municipality, Infinion, Broadlight HDS – Amdocs, Bank Leumi, Social Security, Mizrahi, Bank of Israel, Rafael, Police, Migdal, Poalim, FIBI, Shva, Bursa, Igud Bank, IAF, Ministry of Labor, BAZAN, Mekorot, Migdal, Isracard, Open University, IDF, IEC, Bar-Ilan University, Ectel, Excnet, Diligent, Hilan Tech, Malam, Misrad Hashikun, Education Office, Misrad Habitachon, Shaam, BluePhonix, Supercom. IBM - Phoenix, Maccabi, Elite, Airport Authority, IDF, Hamishmar, Solel Boneh, Barak, Partner, Pelephone, Postil, Leumit Health, TEVA, Automazia, ELTA, NDS, Zoglobek, Poalim, MSN, AGAN Chemicals, ManPower, Eurocom, Tambur, IBA (Reshut Hashidur), Elta, Leumit, Michlelet Achva, Mataf (FIBI), Phoenix Insurance, Supersol (DS8000), Comverse, Exanet, Bank Leumi (DS8000) Storage – Selected Installation

SGI – Tel Aviv University, Meteorological Institute, Hebrew University

DotHill – Mivtahim, Elta, ECI, Eldan, Herzelia Municipality, Infinion, Broadlight

HDS – Amdocs, Bank Leumi, Social Security, Mizrahi, Bank of Israel, Rafael, Police, Migdal, Poalim, FIBI, Shva, Bursa, Igud Bank, IAF, Ministry of Labor, BAZAN, Mekorot, Migdal, Isracard, Open University, IDF, IEC, Bar-Ilan University, Ectel, Excnet, Diligent, Hilan Tech, Malam, Misrad Hashikun, Education Office, Misrad Habitachon, Shaam, BluePhonix, Supercom.

IBM - Phoenix, Maccabi, Elite, Airport Authority, IDF, Hamishmar, Solel Boneh, Barak, Partner, Pelephone, Postil, Leumit Health, TEVA, Automazia, ELTA, NDS, Zoglobek, Poalim, MSN, AGAN Chemicals, ManPower, Eurocom, Tambur, IBA (Reshut Hashidur), Elta, Leumit, Michlelet Achva, Mataf (FIBI), Phoenix Insurance, Supersol (DS8000), Comverse, Exanet, Bank Leumi (DS8000)

Israel Market Positioning (Backup SW) Local Support Israeli Market Presence Legato HP IBM CA Symantec Veritas This analysis should be used with its supporting documents

Selected Vendors and SI’s in Israel – B/R SW

Enterprise B/R Selected Installations HP – Pelephone, Amdocs, DSW, Orbotech, Netafim, Bazan, Agan Chemicals, Sakal, Albar, Delta3, Osem, Strauss, Zim, Elite, Kavey-Zahav, Mamchi, Ministry of Health, Ministry of Transportation, AVIS, Hadassa, Sheba Hospital, Elite, Mahish, Bezeq Int., Machteshim, Hospitals (“Namer”), HOT, Aladdin, Port Authority, Star-Home, Multi-lock, Exlibris, Hagichon, Gteko, Vallor, Eldan, Ministry of Justice, Ericsson , Oblicore, Hashmira, Beit Hatfutzot, MOD, Mul-Tilock, IAI-Malam, Keter Plastic, Assuta Hospital, Ministry of Finance, G.Tech, Med-1, Orian Agish, Valor, Vita, Ericson, IAIMalat, Nice, Personeta, Elisra, Starhome, Aladdin, MOD, Motorola, NILIT, Haifa Municipality, Menora, Taavura, Cool Vision, Exlibries, Game Stream, Ministry of Education, Scottish Trading, Shastovich, Diplomat, Eldan, Inbal, MEDTECHNICA, Nice, RAD, MIFALEI TOVALA, Tempo

HP – Pelephone, Amdocs, DSW, Orbotech, Netafim, Bazan, Agan Chemicals, Sakal, Albar, Delta3, Osem, Strauss, Zim, Elite, Kavey-Zahav, Mamchi, Ministry of Health, Ministry of Transportation, AVIS, Hadassa, Sheba Hospital, Elite, Mahish, Bezeq Int., Machteshim, Hospitals (“Namer”), HOT, Aladdin, Port Authority, Star-Home, Multi-lock, Exlibris, Hagichon, Gteko, Vallor, Eldan, Ministry of Justice, Ericsson , Oblicore, Hashmira, Beit Hatfutzot, MOD, Mul-Tilock, IAI-Malam, Keter Plastic, Assuta Hospital, Ministry of Finance, G.Tech, Med-1, Orian Agish, Valor, Vita, Ericson, IAIMalat, Nice, Personeta, Elisra, Starhome, Aladdin, MOD, Motorola, NILIT, Haifa Municipality, Menora, Taavura, Cool Vision, Exlibries, Game Stream, Ministry of Education, Scottish Trading, Shastovich, Diplomat, Eldan, Inbal, MEDTECHNICA, Nice, RAD, MIFALEI TOVALA, Tempo

Enterprise B/R Selected Installations CA - Elbit, TeleData, ScitexVision, Police, Clalit, Automazia Jerusalem, SPL, Mekorot, RIT, Bezeq Int., IKEA, Sonol, Ministry of Housing, Weitzman Institute, Vishai Israel, Port Authority Barak013, Tel Aviv Municipality , Delek, El-Op, Israeli Broadcasting Authority, Electra, Ministry of State Comptroller and Ombudsman, Samelet (Fiat Israel), Ness, Raanana Municipality, Bank Leumi, Strauss – Elite, Pelephone, H & O, PowerDsine, Hazera, Finjan, Dolfin Legato – IDF, Check Point, Comverse, Bezeq International, NDS, Haaretz, Kavey Zahav, Nice, Technion, Pelephone, Yes, Amdocs, Phoenix, Leumi Card, ELTA, Mey-Eden, Emblaze, MOD, Beit Berl, Cellcom (eng.), Foreign Department, Brom, IDF Intelligence, Visa CAL, Tapuz, Attunity, Rokonet, Cyota, Yediot, AIG, Jerusalem Bank

CA - Elbit, TeleData, ScitexVision, Police, Clalit, Automazia Jerusalem, SPL, Mekorot, RIT, Bezeq Int., IKEA, Sonol, Ministry of Housing, Weitzman Institute, Vishai Israel, Port Authority Barak013, Tel Aviv Municipality , Delek, El-Op, Israeli Broadcasting Authority, Electra, Ministry of State Comptroller and Ombudsman, Samelet (Fiat Israel), Ness, Raanana Municipality, Bank Leumi, Strauss – Elite, Pelephone, H & O, PowerDsine, Hazera, Finjan, Dolfin

Legato – IDF, Check Point, Comverse, Bezeq International, NDS, Haaretz, Kavey Zahav, Nice, Technion, Pelephone, Yes, Amdocs, Phoenix, Leumi Card, ELTA, Mey-Eden, Emblaze, MOD, Beit Berl, Cellcom (eng.), Foreign Department, Brom, IDF Intelligence, Visa CAL, Tapuz, Attunity, Rokonet, Cyota, Yediot, AIG, Jerusalem Bank

VERITAS Netbackup/ Symantec – Cellcom, Intel, Partner, ECI, Technion, Poalim, Bezeq Ben Leumi, El-OP, Rafael, Clal Insurance, Motorola, Bank Mizrachi, Pelephone (eng.), Mercury Interactive, Highway 6, IAI, Prime Minister, TI, Netvision, Iscar, Leumit, Applied Materials, Stock Exchange Zoran, Creo (Kodak), ECtel, Freescale, Babylon, Visonic, Lipman, Tadiran Kesher, Kodac (Creo-Scitex) IBMTSM – IDF, IEC, TEVA, Elbit, Bank of Israel, Isracard, Clalit Health, Migdal, Shaam, Club Market, Maccabi Health, IAF (large project), Bank Leumi, Mahish (Mizrahi), Supersol, Telrad Enterprise B/R Selected Installations

VERITAS Netbackup/ Symantec – Cellcom, Intel, Partner, ECI, Technion, Poalim, Bezeq Ben Leumi, El-OP, Rafael, Clal Insurance, Motorola, Bank Mizrachi, Pelephone (eng.), Mercury Interactive, Highway 6, IAI, Prime Minister, TI, Netvision, Iscar, Leumit, Applied Materials, Stock Exchange Zoran, Creo (Kodak), ECtel, Freescale, Babylon, Visonic, Lipman, Tadiran Kesher, Kodac (Creo-Scitex)

IBMTSM – IDF, IEC, TEVA, Elbit, Bank of Israel, Isracard, Clalit Health, Migdal, Shaam, Club Market, Maccabi Health, IAF (large project), Bank Leumi, Mahish (Mizrahi), Supersol, Telrad

Market status and Trends IBM BCRS selected clients: Mehish, Harel Insurace, Menora, Ayalon, Leumi PIA, Psagot Ofek Med1 – Hosting selected clients: Teva, Leumit Health Services, Asuta, Migdal, Brom. Med1 – DRP selected clients: Leumi Card, Bank Israel, YES , ZIM, AudioCodes, Partner (transmission pop) , Meshek and Calcala Company HP is hosting (DRP – selected clients) - Eliyahu Insurance, PAZ, GlaxoSmithKline, Avaya, Nice, Elisra, HSBC Bank, Pelephone, Yahav Bank, Tel Aviv Stock Exchange

IBM BCRS selected clients: Mehish, Harel Insurace, Menora, Ayalon, Leumi PIA, Psagot Ofek

Med1 – Hosting selected clients: Teva, Leumit Health Services, Asuta, Migdal, Brom.

Med1 – DRP selected clients: Leumi Card, Bank Israel, YES , ZIM, AudioCodes, Partner (transmission pop) , Meshek and Calcala Company

HP is hosting (DRP – selected clients) - Eliyahu Insurance, PAZ, GlaxoSmithKline, Avaya, Nice, Elisra, HSBC Bank, Pelephone, Yahav Bank, Tel Aviv Stock Exchange

STKI IT Model

Paths to 64-Bit Windows 64 bit technology might improve dramatically application performance. Example, Sizing for Citrix 64 bit software is up to 500 users per 64 bit (2 cpu dual core) server ! 32-bit Server Hardware 32-bit Device Drivers 32-bit Windows 32-bit Applications Pure 32-bit Stack x64 32-bit 32-bit 32-bit x64 x64 x64 Itanium Itanium Itanium Itanium x64 x64 x64 x64 Pure 64-bit Stack 32-bit x64 Source : Microsoft

64 bit technology might improve dramatically application performance. Example, Sizing for Citrix 64 bit software is up to 500 users per 64 bit (2 cpu dual core) server !

Virtual Machine Approaches Virtualization software manages resources between Host and Guest Operating Systems Application can suffer decreased performance due to added overhead Virtualization Software (Hypervisor) is the host environment Designed to enable better software performance by eliminating some of the associated overhead If hardware is available, the Hypervisor can be designed to take advantage of it Hypervisor-based Virtualization Hosted Virtualization Source: AMD with STKI modification Mgmt Partition Guest OS Guest OS Hardware : Intel VT AMD64 w/“Pacifica” Hypervisor App App X86 Hardware Guest OS App Guest OS App Host Operating System Virtualization Software

Virtualization software manages resources between Host and Guest Operating Systems

Application can suffer decreased performance due to added overhead

Virtualization Software (Hypervisor) is the host environment

Designed to enable better software performance by eliminating some of the associated overhead

If hardware is available, the Hypervisor can be designed to take advantage of it

The Hypervisor CPU Hard Drive Ethernet NIC RAM Thin layer of software running on the hardware Supports creation of partitions Each partition is a virtual machine Each partition has one or more virtual processors Partitions can own or share hardware resources Software running in partition is called a guest Enforces memory access rules Enforces policy for CPU usage Virtual processors are scheduled on real processors Enforces ownership of other devices Provides simple inter-partition messaging Messages appear as interrupts Exposes simple programmatic interface called “hypercalls” Hypervisor What will be the roll of VMARE in this new architecture ? Hardware virtualization assists are required Intel Virtualization Technology AMD “Pacifica” Source Microsoft – STKI modifications

Thin layer of software running on the hardware

Supports creation of partitions

Each partition is a virtual machine

Each partition has one or more virtual processors

Partitions can own or share hardware resources

Software running in partition is called a guest

Enforces memory access rules

Enforces policy for CPU usage

Virtual processors are scheduled on real processors

Enforces ownership of other devices

Provides simple inter-partition messaging

Messages appear as interrupts

Exposes simple programmatic interface called “hypercalls”

Hardware virtualization assists are required

Intel Virtualization Technology

AMD “Pacifica”

Software Appliance Software appliance combines a software application and a streamlined version of system software ( OS, file system, application server, etc .) that readily installs on industry standard hardware ( typically a server ) The customer receives all service and maintenance from the application vendor, eliminating the requirement to manage multiple maintenance streams, licenses , and service contracts The software appliance is typically sold as a subscription service ( pay-as-you-go ) and can be classified as a form of Software as a Service Source : Wikipedia

Software appliance combines a software application and a streamlined version of system software ( OS, file system, application server, etc .) that readily installs on industry standard hardware ( typically a server )

The customer receives all service and maintenance from the application vendor, eliminating the requirement to manage multiple maintenance streams, licenses , and service contracts

The software appliance is typically sold as a subscription service ( pay-as-you-go ) and can be classified as a form of Software as a Service

Source : Wikipedia

Racks are Getting Hotter 2008 2000 28, 2U Servers 2kw Heat Load 2002 42, 1U Servers 6kw Heat Load 2006 6 Blade Centers 24kw Heat Load 2008? Source: http :// www . nccashrae . org / powerpoint / 0610_Current_Trends_in_Data_Center_Design . ppt Current electricity cost (also for cooling) in Israel for one full rack is 200$ per month !

Datacenter Design – Complex and Difficult Users should monitor their electricity consumption per rack!

Users should monitor their electricity consumption per rack!

Rack Cooling Products… Ecobay: 10.5 kW/cab, Internal cooling module, closed air-circuit RackCooler: 8 kW, cooling module mounted on standard racks Knurr: 10 kW Internal cooling module, closed air-circuit http://openlab-mu-internal.web.cern.ch/openlab-mu-internal/Documents/3_Presentations/Slides/2003/03-46_1_Racz_CMS_infras.ppt

Time to Rethink – Liquid Cooling Building Chiller CDU CDU CW Refrigerant CW Distribution Header CDU

Cutter Survey: Please rank order the languages you use according to criticality The MF Skills Issue

Cutter Survey: What do you believe the impact of IT - employee retirements will be on mainframe support needs? The MF Skills Issue

Cutter Survey: What do you anticipate your mainframe direction will be in the next 5 to 10 years?

Market Status and Trends Blades are mainstream Many clients are using both IBM and HP blades Unisys is migrating older machine to 64 BIT Itanium machines with less CPU’s (Clalit Health Services, etc.) Platform Assessment by Unisys at Pelephone, Defense, Financial Organization Example of Industrial Grid Application : Algorithmixs Risk Management application in Mehish Exchange 2007 is very interesting but requires 64bit environment Exchange 2007 was implemented in: Prime Minister, M-Systems, Hebrew University, Hamishpatim Office, Hashmira Group

Blades are mainstream

Many clients are using both IBM and HP blades

Unisys is migrating older machine to 64 BIT Itanium machines with less CPU’s (Clalit Health Services, etc.)

Platform Assessment by Unisys at Pelephone, Defense, Financial Organization

Example of Industrial Grid Application : Algorithmixs Risk Management application in Mehish

Exchange 2007 is very interesting but requires 64bit environment

Exchange 2007 was implemented in: Prime Minister,

M-Systems, Hebrew University, Hamishpatim Office, Hashmira

Group

Platform Market Status and Trends Virtualization S ome clients have more then 300 virtual machines installed! ( 33 % of Total Windows Servers!) Users start to exploit advanced features by VMWARE – P2V Question with VMWARE Should I use 2 CPU or 4 CPU servers? User testimony “VMWARE is very convenient but rather expensive …” Some competitors to VMWARE and Microsoft Virtual PC – Virtual Iron by Calanit VMWARE performance enhancements with PlateSpin (Calanit) VMWARE and Virtual Server are used for better (easy to handle) DRP VMware on HP Integrity servers : Cellcom, Amdocs, Leumi Bank, IAI, MAMAN, Postal Authority, Variant, 012-Kavei Zahav, Discount Bank, Intel, Partner, Ritaleax, Luminies, Supersal, Random Logic

S ome clients have more then 300 virtual machines installed!

( 33 % of Total Windows Servers!)

Users start to exploit advanced features by VMWARE – P2V

Question with VMWARE Should I use 2 CPU or 4 CPU servers?

User testimony “VMWARE is very convenient but rather expensive …”

Some competitors to VMWARE and Microsoft Virtual PC – Virtual Iron by Calanit

VMWARE performance enhancements with PlateSpin (Calanit)

VMWARE and Virtual Server are used for better (easy to handle) DRP

VMware on HP Integrity servers : Cellcom, Amdocs, Leumi Bank, IAI, MAMAN, Postal Authority, Variant, 012-Kavei Zahav, Discount Bank, Intel, Partner, Ritaleax, Luminies, Supersal, Random Logic

Platform Market Status and Trends – Linux Open Source Linux support is becoming better , however most of the support and knowledge is still held by the users Oracle Linux Support is shaking the market. Currently in Israel in its first steps. Somehow, this move helps Redhat Oracle Enterprise Linux support: Rafael, IAI Linux MF (IFL) is an option but associated cost might be high – example- memory upgrade needed for IFL environment – at 600K$ ! First clients to migrate from UNIX to LINUX in SAP (in the OPEN) for APP server – IAI, DSW We believe more client should follow this trend

Linux support is becoming better , however most of the support and knowledge is still held by the users

Oracle Linux Support is shaking the market. Currently in Israel in its first steps. Somehow, this move helps Redhat

Oracle Enterprise Linux support: Rafael, IAI

Linux MF (IFL) is an option but associated cost might be high – example- memory upgrade needed for IFL environment – at 600K$ !

First clients to migrate from UNIX to LINUX in SAP (in the OPEN) for APP server – IAI, DSW

We believe more client should follow this trend

Platform Market Status and Trends – Linux Open Source - Cont. Redhat :Universities, Machteshim , Hazera Menora, Hasharat Hayeshuv, Comverse, Teva, Checkpoint, NDS, IAI, Partner, Cellcom, Pelephone, Mercury (HP), ELAL, Bezeq, 012, Mehish, Defence, Audio Codes, Marvel, DSP Group, Radvision , Nice, Verint , LADPC (Automazia) Redhat Cluster : NDS, Comverse, Univercities, LADPC Advanced Software Distribution tools (Satellite Server – by Redhat) Suse : Orbotek ,Amdocs, Intel, Jerusalem Municipality, Harevacha office, Netafim, IAI, ELTA, Weizman Institute, Tel-Aviv University Haifa University, Marvel, Bezeq On-Line, IEC (MF), Defence (MF), Hatachbura office (MF) New type of Open Source – Open Solaris – at IDF, Startups

Redhat :Universities, Machteshim , Hazera Menora, Hasharat Hayeshuv, Comverse, Teva, Checkpoint, NDS, IAI, Partner, Cellcom, Pelephone, Mercury (HP), ELAL, Bezeq, 012, Mehish, Defence, Audio Codes, Marvel, DSP Group, Radvision , Nice, Verint , LADPC (Automazia)

Redhat Cluster : NDS, Comverse, Univercities, LADPC

Advanced Software Distribution tools (Satellite Server –

by Redhat)

Suse : Orbotek ,Amdocs, Intel, Jerusalem Municipality, Harevacha office, Netafim, IAI, ELTA, Weizman Institute, Tel-Aviv University Haifa University, Marvel, Bezeq On-Line, IEC (MF), Defence (MF), Hatachbura office (MF)

New type of Open Source – Open Solaris – at IDF, Startups

Platform Market Status and Trends – Legacy Unix Israeli MF clients are using the “ workload pricing ” option for SW usage Consolidation options for IBM System I and System P5 users Large HP UX users are migrating to Itanium

Israeli MF clients are using the “ workload pricing ” option for SW usage

Consolidation options for IBM System I and System P5 users

Large HP UX users are migrating to Itanium

Server Ratios Number of MIPS per MF System Administrator in Israel (larger organizations) is about 1000 MIPS per FTE Number of Windows Servers (logical ) per System member In Israel from 33 per FTE in rather small but geographically distributed organization to 125 per FTE in large well managed organization. Median is 90 Windows Servers (logically) per FTE Number of Unix CPU’s per System member worldwide is 25 CPU’s per FTE Number of Unix CPU per System member in Israel is from 15 CPU’s per FTE (rather small, geographically distributed organization) to 50 CPU’s per FTE in large homogeny Telco organization Source: STKI

Number of MIPS per MF System Administrator in Israel (larger organizations) is about 1000 MIPS per FTE

Number of Windows Servers (logical ) per System member

In Israel from 33 per FTE in rather small but geographically distributed organization to 125 per FTE in large well managed organization. Median is 90 Windows Servers (logically) per FTE

Number of Unix CPU’s per System member worldwide is 25 CPU’s per FTE

Number of Unix CPU per System member in Israel is from 15 CPU’s per FTE (rather small, geographically distributed organization) to 50 CPU’s per FTE in large homogeny Telco organization

2006 2007 The Infrastructure Manager Radar Interest using Implementing Virtualization in Test Dev 2007 2006 Virtualization in Production Linux for important systems Linux for critical systems Virtualization in the HW level Grid for industrial Specific applications Dealing with MF skills issue Water cooling Software Appliances 64 migration for windows servers Windows Longhorn Server Exchange 2007 Exchange 2007

Market Status and Recommendations Users recommended the following integrators : HP Emet Harel Matrix Infra. IBM One1 Also - Calanit, Malan-Team, Bynet

Users recommended the following integrators :

HP

Emet

Harel

Matrix Infra.

IBM

One1

Also - Calanit, Malan-Team, Bynet

Israel Market Positioning -Unix Local Support Israeli Market Presence HP IBM SGI SUN This analysis should be used with its supporting documents

Israel Market Positioning – Industry Standard Processors (Intel AMD) Local Support Israeli Market Presence HP DELL IBM This analysis should be used with its supporting documents SUN

Market Positioning Blades Local Support Israeli Market Presence IBM HP This analysis should be used with its supporting documents DELL

Proprietary Servers in Israel IBM MF - Bank HaPoalim (z990), IsraCard (z800+z890), Bank Discount (Z990), Ministry of Transportation (z800+z890), Israel Electric Corp. (IEC) (z900+z890), Israel Police (z890), TEAMMALAM (z890), Bourse (Stock Exchange) (z890), SHAAM (z800+z900), LeumiCard (z890+z800), Bank Tefahot (now owned by Bank Mizrahi) (z890), Bank Leumi - IBM System z9 + z990 IBM iSeries – Elite, Menora, Harel, Migdal Insurance, Kupat Holim Meuhedet, Maccabi Health, Airport Authority, Solel Boneh, Even Sid, Iscar, Phoenix, IEC, Bank Hapoalim, El-Al 150 + clients! HP OpenVMS – Postal Authority, IDF, Visa Cal, Stock Exchange, Vulkani Institute, IDF + Security HP COMPAQ Tandem – AIF, Pelephone, Bank Leumi, Yediot Aharonot, Maariv, Haaretz, Shva, Ministry of Defense, Maman Unisys MF – Discount Bank, Bikoret Gvulot

IBM MF - Bank HaPoalim (z990), IsraCard (z800+z890), Bank Discount (Z990), Ministry of Transportation (z800+z890), Israel Electric Corp. (IEC) (z900+z890), Israel Police (z890), TEAMMALAM (z890), Bourse (Stock Exchange) (z890), SHAAM (z800+z900), LeumiCard (z890+z800), Bank Tefahot (now owned by Bank Mizrahi) (z890), Bank Leumi - IBM System z9 + z990

IBM iSeries – Elite, Menora, Harel, Migdal Insurance, Kupat Holim Meuhedet, Maccabi Health, Airport Authority, Solel Boneh, Even Sid, Iscar, Phoenix, IEC, Bank Hapoalim, El-Al 150 + clients!

HP OpenVMS – Postal Authority, IDF, Visa Cal, Stock Exchange, Vulkani Institute, IDF + Security

HP COMPAQ Tandem – AIF, Pelephone, Bank Leumi, Yediot Aharonot, Maariv, Haaretz, Shva, Ministry of Defense, Maman

Unisys MF – Discount Bank, Bikoret Gvulot

Selected Unix Installations HP (UX + Tru64 = Legacy) – Aruzey Zahav, Bank Igud, Tevel, ECI, Comverse, Barak, Yes, Israel Aircraft Industries, Cellcom, Supergaz, IEC, Amdocs, Pelephone, DSW, Osem, (SAP), Mirs, Motorola, IAF, Clal Insurance, Bank Igud, Elta, IAI (Avirit), Coca Cola, Sochnut Yehudit, Mercury Softlink Maxbill, Cvida, Radvision, Mobiltec, Opengaming, Bezek International, Israel Military Industries, Oil Refineries, Paz, Tower Semiconductors SUN – Partner, IDF, Israel Aircraft Industries, Bezeq, Clalit Health Services, Netvision, Pelephone, Tnuva, ECI, Tel-Aviv University, Rafael, Mey-Eden, Poalim, SODA CLUB (ERP), IEC, Bank of Israel, NICE (ERP), COMVERSE, Ministry of Absorption, Ministry of Health, Mishpatim, Sapiens, Tevel, Gilat, Channel 10 TV, Leumi-Card, Kavey Zahav, Bezeq Zahav, Bezeq Int., Direct Insurance, Gilat (OEM), Cellcom (eng.), HOT, Barak Mataf, Israel Mipuy, Ministry of Statistic, Yes, Taas, Bank Leumi, Discount Bank, Audiocodes

HP (UX + Tru64 = Legacy) – Aruzey Zahav, Bank Igud, Tevel, ECI, Comverse, Barak, Yes, Israel Aircraft Industries, Cellcom, Supergaz, IEC, Amdocs, Pelephone, DSW, Osem, (SAP), Mirs, Motorola, IAF, Clal Insurance, Bank Igud, Elta, IAI (Avirit), Coca Cola, Sochnut Yehudit, Mercury Softlink Maxbill, Cvida, Radvision, Mobiltec, Opengaming, Bezek International, Israel Military Industries, Oil Refineries, Paz, Tower Semiconductors

SUN – Partner, IDF, Israel Aircraft Industries, Bezeq, Clalit Health Services, Netvision, Pelephone, Tnuva, ECI, Tel-Aviv University, Rafael, Mey-Eden, Poalim, SODA CLUB (ERP), IEC, Bank of Israel, NICE (ERP), COMVERSE, Ministry of Absorption, Ministry of Health, Mishpatim, Sapiens, Tevel, Gilat, Channel 10 TV, Leumi-Card, Kavey Zahav, Bezeq Zahav, Bezeq Int., Direct Insurance, Gilat (OEM), Cellcom (eng.), HOT, Barak Mataf, Israel Mipuy, Ministry of Statistic, Yes, Taas, Bank Leumi, Discount Bank, Audiocodes

Selected Unix Installations IBM - Leumi, Automazia, Phoenix Insurance, Migdal Insurance, IDF, Supersol, Clalit Health, Maccabi Health, Mataf, ELAL, Poalim (Snifit, Poalim On Time, SAP), Teva, AIF (Strategic), BMC, CTI2, IEC, ECI, Comverse SGI (Linux and Unix) –Applied Materials - Unix ; Universities - Unix & Linux Altix; IDF - Unix & Linux Altix; Bezeq Ben - Leumi - Unix; IAI - Unix & Linux Altix; IAF - Unix & Linux Altix; Walla - Unix; BVR - Unix; Philips Medical - Unix; Biosense - Unix; Rafael - Unix & Linux Altix; Motorola - Linux Altix; Voltaire - Linux Altix; IMI - Linux Altix; Mirs - Linux Altix; CA - Unix & Linux Altix; Elbit - Unix; Gravity Post Production - Unix ; Meteorological Institute - Unix; Paradigm - Linux Altix Silicom - Linux Altix; TriReme Medical - Linux Altix, Golen Pages – Linux NCR – Slika Center of Insurance Companies, Intel and other installations

IBM - Leumi, Automazia, Phoenix Insurance, Migdal Insurance, IDF, Supersol, Clalit Health, Maccabi Health, Mataf, ELAL, Poalim (Snifit, Poalim On Time, SAP), Teva, AIF (Strategic), BMC, CTI2, IEC, ECI, Comverse

SGI (Linux and Unix) –Applied Materials - Unix ; Universities - Unix & Linux Altix; IDF - Unix & Linux Altix; Bezeq Ben - Leumi - Unix; IAI - Unix & Linux Altix; IAF - Unix & Linux Altix; Walla - Unix; BVR - Unix; Philips Medical - Unix; Biosense - Unix; Rafael - Unix & Linux Altix; Motorola - Linux Altix; Voltaire - Linux Altix; IMI - Linux Altix; Mirs - Linux Altix; CA - Unix & Linux Altix; Elbit - Unix; Gravity Post Production - Unix ; Meteorological Institute - Unix; Paradigm - Linux Altix Silicom - Linux Altix; TriReme Medical - Linux Altix, Golen Pages – Linux

NCR – Slika Center of Insurance Companies, Intel and other installations

Vendors and SI’s/ Channels/ Resellers in Israel – UNIX

STKI IT Model

Vista vs. Office 2007 ?! Office 2007 is more welcome than Vista by local IT shops Vista adoption depends on the rate of new applications that will require Vista specific features

Office 2007 is more welcome than Vista by local IT shops

Vista adoption depends on the rate of new applications that will

require Vista specific features

Vista and Office 2007 All organizations should evaluate Vista and Office 2007 (be prepared for Business Requirements) Specifically for Vista: Organizations with Specific decisions regarding Security and Specifically End Point Security Organizations with old versions of Windows and Office Organizations that evaluating security solution for Laptops Organizations with problematic SW patches distribution process

All organizations should evaluate Vista and Office 2007 (be prepared for Business Requirements)

Specifically for Vista:

Organizations with Specific decisions regarding Security and Specifically End Point Security

Organizations with old versions of Windows and Office

Organizations that evaluating security solution for Laptops

Organizations with problematic SW patches distribution process

Application do not install anymore Application GUI is executed on the client environment Therefore no application conflicts will occur Not all application’s can be virtualized Applications that are using drivers (such as antivirus, VPN, printer) Applications which are directly integrated in the OS (like IE, OS security updates) Application Streaming Source: http :// www . virtuall . nl / articles / ProductInformation / PQR%20-%20Reality%20of%20Virtualization%20Solutions%20v1.1 . ppt

Application do not install anymore

Application GUI is executed on the client environment

Therefore no application conflicts will occur

Not all application’s can be virtualized

Applications that are using drivers (such as antivirus, VPN, printer)

Applications which are directly integrated in the OS (like IE, OS security updates)

Market Status and Local Trends Microsoft controls the SW desktop market. Microsoft Israel is very strong. The worldwide SA (Software Assurance) rate is about 55%. In Israel the SA rate is about 90% ! But users are seeking for alternatives . Users should explore Web2.0 Applications , open source, other alternatives. This has implications on the HW market as well – example – Dell is starting retail store business. Users claim that the reliability of PC and Laptops has improves. Should users buy PC’s with no warranty ? Some users are buying used PC (300$) especially for SBC usage. Vista and Office 2007 migration will cost between 75$ and up to 200$ per user (HW, SW, testing, training, lost of productivity)

Microsoft controls the SW desktop market. Microsoft Israel is very strong. The worldwide SA (Software Assurance) rate is about 55%. In Israel the SA rate is about 90% !

But users are seeking for alternatives . Users should explore Web2.0 Applications , open source, other alternatives.

This has implications on the HW market as well – example – Dell is starting retail store business.

Users claim that the reliability of PC and Laptops has improves. Should users buy PC’s with no warranty ?

Some users are buying used PC (300$) especially for SBC usage.

Vista and Office 2007 migration will cost between 75$ and up to 200$ per user (HW, SW, testing, training, lost of productivity)

Purchasing Trends Relevant decision point – Vendor Management - should I purchase from one or two vendors ? How long should be the deal? Negotiation between channels of the same vendor is not real negotiation… The real question is “what is the cost for introducing another PC platform to the organization” ? Many organizations do not have the answer for this question. Users should invest in better Image Management (BDD) and get better prices from real competition! Vista will help from this point of view. Vendor Management option – Web Bids !

Relevant decision point – Vendor Management - should I purchase from one or two vendors ? How long should be the deal?

Negotiation between channels of the same vendor is not real negotiation…

The real question is “what is the cost for introducing another PC platform to the organization” ?

Many organizations do not have the answer for this question.

Users should invest in better Image Management (BDD) and get better prices from real competition!

Vista will help from this point of view.

Vendor Management option – Web Bids !

Market Status and Trends Users buy more laptops , especially in global companies SUN Secure Global Desktop (Tarrantela): ELAL, Paradigm Geophisics, Marvel SUN Ray selected clients : Bezeq, Schools When introducing SBC (Server Based Computing) – users do not want to give away their PC! SBC Thin client is trend in the Education (Schools) SBC for remote users and partners SBC is popular in Call Centers – easier SW distribution and TCO in general LCD is standard in many organizations. Sample price – 750 NIS for 17” screen Users are using SBC concept for secure web browsing We expect uses to implement backup solutions for Laptops

Users buy more laptops , especially in global companies

SUN Secure Global Desktop (Tarrantela): ELAL, Paradigm Geophisics, Marvel

SUN Ray selected clients : Bezeq, Schools

When introducing SBC (Server Based Computing) – users do not want to give away their PC!

SBC Thin client is trend in the Education (Schools)

SBC for remote users and partners

SBC is popular in Call Centers – easier SW distribution and TCO in general

LCD is standard in many organizations. Sample price – 750 NIS for 17” screen

Users are using SBC concept for secure web browsing

We expect uses to implement backup solutions for Laptops

Market Status and Trends Citrix and Windows Terminal Server are the leading SBC enablers in Israel but Jetro Cockpit is growing Jetro Cockpit selected clients: Ministries of Social Affairs, Foreign Affairs, Environment, Industry, Trade and Labor . Israel Court, Israel Police, Israel Post . Cities of Tel Aviv, Rishon Lezion, Shoham, Ramat Gan . Clalit, Maccabi and Leumit Healthcare Services . Tel Hashomer, Hillel Yaffe, Barzily, Ziv, Rambam, Bnei Zion and Asuta Hospitals . Israel Electricity Company, Israel Railways, Oil Refineries, Hagihon ( Water ) , Paz Oil Company, Netzivut Ha - Mayim, Public Roads and construction Department . Bank of Israel, Migdal, Phoenix and Harel - Hamishmar Insurance groups . Tmura Group, Leumi - Card, Transclal Trade, Orian Agish . Egged and Dan for Public Transportation . C . A . L . Cargo Air Lines Ltd, Mayer's ( VOLVO ) Cars and Trucks Ltd, Shlomo Car Rental, Pazomat . Hebrew University Jerusalem, Ort, Ohalo, Ono, Beit Berl, Seminar HaKibbutzim and Arazim Coledges . GBS, Israel Teachers' Organization . Motorola, Verint Systems, Coca Cola, Yellow Pages, Hashmira Group, Multilock , Dubek, Rav - Bariach, Amidar, Zoglovek , Arava Export, Magic UPS, Fatal Hotels, Isrotel, Super Pharm, Globus group . Jetro new product specifically for secure web browsing – selected clients- Ayalon Insurance , IEC

Citrix and Windows Terminal Server are the leading SBC enablers in Israel but Jetro Cockpit is growing

Jetro Cockpit selected clients: Ministries of Social Affairs, Foreign Affairs, Environment, Industry, Trade and Labor . Israel Court, Israel Police, Israel Post . Cities of Tel Aviv, Rishon Lezion, Shoham, Ramat Gan . Clalit, Maccabi and Leumit Healthcare Services . Tel Hashomer, Hillel Yaffe, Barzily, Ziv, Rambam, Bnei Zion and Asuta Hospitals . Israel Electricity Company, Israel Railways, Oil Refineries, Hagihon ( Water ) , Paz Oil Company, Netzivut Ha - Mayim, Public Roads and construction Department . Bank of Israel, Migdal, Phoenix and Harel - Hamishmar Insurance groups . Tmura Group, Leumi - Card, Transclal Trade, Orian Agish . Egged and Dan for Public Transportation . C . A . L . Cargo Air Lines Ltd, Mayer's ( VOLVO ) Cars and Trucks Ltd, Shlomo Car Rental, Pazomat . Hebrew University Jerusalem, Ort, Ohalo, Ono, Beit Berl, Seminar HaKibbutzim and Arazim Coledges . GBS, Israel Teachers' Organization . Motorola, Verint Systems, Coca Cola, Yellow Pages, Hashmira Group, Multilock , Dubek, Rav - Bariach, Amidar, Zoglovek , Arava Export, Magic UPS, Fatal Hotels, Isrotel, Super Pharm, Globus group .

Jetro new product specifically for secure web browsing – selected clients- Ayalon Insurance , IEC

Some Organizations prefer Thin Client solutions instead of Laptops for usage at home Revolutionary (new) concept – NCOMPUTING – using one PC for several users. Wyse Thin Clients – by Matrix, GE Medical, Schools Big LK Systems supplies Thin Client devices (WindowsLinux) for IDF, Petach Tikva Municipality, Wingate Institute, Isrotel, Shoham Municipality, Coca-Cola HP Thin Clients - Partner, Kavey Zahav, Barzilay Hospital ,Hillel Yafe Hospital, Bney Zion Hospital, Asaf Harofe, Rambam, Urmat Turbinot, Newlog, Iscar, HOT, Zim, Haifa University, Dead Sea Works Market Status and Trends

Some Organizations prefer Thin Client solutions instead of Laptops for usage at home

Revolutionary (new) concept – NCOMPUTING – using one PC for several users.

Wyse Thin Clients – by Matrix, GE Medical, Schools

Big LK Systems supplies Thin Client devices (WindowsLinux) for IDF, Petach Tikva Municipality, Wingate Institute, Isrotel, Shoham Municipality, Coca-Cola

HP Thin Clients - Partner, Kavey Zahav, Barzilay Hospital ,Hillel Yafe Hospital, Bney Zion Hospital, Asaf Harofe, Rambam, Urmat Turbinot, Newlog, Iscar, HOT, Zim, Haifa University, Dead Sea Works

2006 2007 The Infrastructure Manager Radar Interest using Implementing VISTA 2007 2006 Office 2007 Application streaming SBC for Niche projects SBC as complete PC replacement Image Management Projects - BDD Backup solution for Laptops

PC Support Ratios and TCO PC First Level Support Ratios: In Israel – from 200 users per Help Desk FTE (rather autonomic organization) to 700 users per Help Desk FTE in centralized (from image point of view) organization. Median is 350 users per Help Desk FTE First Level success ratios are between 70% to 90% and even more Success ratio of 90% does not necessarily indicate efficient support (many recurring incidents…) PC yearly TCO in Israel including HW, SW (mainly Microsoft), support, maintenance, disposal and IMAC is estimated between 1000$ to 1500$ Laptops yearly TCO is up to 2500$ Source: STKI

PC First Level Support Ratios:

In Israel – from 200 users per Help Desk FTE (rather autonomic organization) to 700 users per Help Desk FTE in centralized (from image point of view) organization. Median is 350 users per Help Desk FTE

First Level success ratios are between 70% to 90% and even more

Success ratio of 90% does not necessarily indicate efficient support (many recurring incidents…)

PC yearly TCO in Israel including HW, SW (mainly Microsoft), support, maintenance, disposal and IMAC is estimated between 1000$ to 1500$

Laptops yearly TCO is up to 2500$

Israel Market Positioning Desktops Local Support Israeli Market Presence Lenovo DELL White Boxes HP This analysis should be used with its supporting documents Same positioning

Israel Market Positioning Laptops Local Support Israeli Market Presence Lenovo DELL HP This analysis should be used with its supporting documents

STKI IT Model

Semantic Technology Semantic technology as a software technology allows the meaning of information to be known and processed at execution time. For a semantic technology there must be a knowledge model of some part of the world that is used by one or more applications at execution time Source: Vagan Terziyan

SPARQL Query PREFIX dc: <http://purl.org/dc/elements/1.1/> SELECT ?title2 WHERE { ?doc dc:title &quot;SPARQL at speed&quot; . ?doc dc:creator ?c . ?docOther dc:creator ?c . ?docOther dc:title ?title2 } On an abstracts/papers database: “Find other papers by the authors of a given paper.” Source: HP

On an abstracts/papers database: “Find other papers by the authors of a given paper.”

Access Multiple Sources PREFIX dc: <http://purl.org/dc/elements/1.1/> PREFIX ldap: <http://ldap.hp.com/people#> PREFIX foaf: SELECT ?name ?name2 { ?doc dc:title ?title . FILTER regex(?title, “SPARQL”) . ?doc dc:creator ?reseacher . ?researcher ldap:email ?email . ?researcher ldap:name ?name } “ Find the name and email addresses of authors of a paper” Query tech reports first, then go to LDAP for more information. SQL database; LDAP server Source: HP

“ Find the name and email addresses of authors of a paper”

Query tech reports first, then go to LDAP for more information.

SQL database; LDAP server

Market Status and Trends Security in DBMS is hot issue Users try to unify DBMS of different applications (but with same topic) Users seek Support services (SLA) for oracle MSSQL Mysql market support is still small within Enterprises Oracle TimesTen references : Defence, Amdocs Users claim that RAC management with 10G is easier Oracle experts are more expensive than MSSQL experts (80$ vs. 50$ by one of our users)

Security in DBMS is hot issue

Users try to unify DBMS of different applications (but with same topic)

Users seek Support services (SLA) for oracle MSSQL

Mysql market support is still small within Enterprises

Oracle TimesTen references : Defence, Amdocs

Users claim that RAC management with 10G is easier

Oracle experts are more expensive than MSSQL experts

(80$ vs. 50$ by one of our users)

Market Status and Trends Legacy Modernization project in Automazia – from AdabasNatural to Java Oracle DBMS of MF is more efficient – example – in one large bank, 6 MF DBA vs. 6 Open DBA but the MF activity is 80% of the DBMS department! Users understand they must migrate to ASM for RAC on Linux but the migration process (including RMAN) dose not seem to be trivial and might “reduce RAC usage in the near term “

Legacy Modernization project in Automazia – from AdabasNatural to Java Oracle

DBMS of MF is more efficient – example – in one large bank,

6 MF DBA vs. 6 Open DBA but the MF activity is 80% of the DBMS department!

Users understand they must migrate to ASM for RAC on Linux but the migration process (including RMAN) dose not seem to be trivial and might “reduce RAC usage in the near term “

Market Status and Trends Data Quality is important issue but too many times neglected in the organization since Data Quality is “Dirty Laundry” that involves different LOB’s who doesn't want to take responsibility Companies with experience in this market include: DBQ had the largest project (specific industry) Both Matrix and Aman has experience in versatile projects Aman is implementing Trillium – one of the leading tools We expect users to invest more in this neglected issue Sybase IQ for high performance DW DBMS selected clients: TTI (OEM) , Cellcom , Tapuz , Super Pharm , Dead Sea Works, Business Events/Verix

Data Quality is important issue but too many times neglected in the organization since Data Quality is “Dirty Laundry” that involves different LOB’s who doesn't want to take responsibility

Companies with experience in this market include:

DBQ had the largest project (specific industry)

Both Matrix and Aman has experience in versatile projects

Aman is implementing Trillium – one of the leading tools

We expect users to invest more in this neglected issue

Sybase IQ for high performance DW DBMS selected clients: TTI (OEM) , Cellcom , Tapuz , Super Pharm , Dead Sea Works, Business Events/Verix

2006 2007 The Infrastructure Manager Radar Interest using Implementing Oracle 10G Migration 2007 2006 In Memory DBMS Using MSSQL in Critical applications Security in the DBMS Data Quality

Market Status and Trends Users recommended support by (Alphabetically): ACS Advantec DB@Net GlassHouse Israel (MBI Integrity) Oracle SRL Tangram

Users recommended support by (Alphabetically):

ACS

Advantec

DB@Net

GlassHouse Israel (MBI Integrity)

Oracle

SRL

Tangram

Israel Market Positioning DBMS Open Local Support Israeli Market Presence Oracle IBM MYSQL MSSQL This analysis should be used with its supporting documents

STKI IT Model

SOA Cutter Survey: What are the primary drivers behind your SOA initiative ( s ) ?

Cutter SOA Survey In nearly half (38%) of respondents with SOA initiatives in place, the CIO is the highest-level SOA champion Yet 70% of CIO-championed SOA programs report significant impediments to SOA adoption What Impeded Adoption/Expansion of SOA in Your Organization (for CIO-Championed SOA Programs Who is the highest-level champion of SOA in your organization?

In nearly half (38%) of respondents with SOA initiatives in place, the CIO is the highest-level SOA champion

Yet 70% of CIO-championed SOA programs report significant impediments to SOA adoption

Old vs. New Concepts Traditional EAI Point to Point “integration projects” Lack of A2P and P2P No real reuse – each application with its own interfaces Not necessarily open standards EAI “give services to other applications” but not the “responsible” Traditional Human Workflow (“old” BPM): Emphasis on human to human interactions Not Necessarily open standards Lack of P2A and A2A Tactical and not Strategic approach

Traditional EAI

Point to Point “integration projects”

Lack of A2P and P2P

No real reuse – each application with its own interfaces

Not necessarily open standards

EAI “give services to other applications” but not the “responsible”

Traditional Human Workflow (“old” BPM):

Emphasis on human to human interactions

Not Necessarily open standards

Lack of P2A and A2A

Tactical and not Strategic approach

Old vs. New Concepts New concept - SOA Service based approach (interface is not designed for specific application) EAI/ ESB for open standard integration, execution and Metadata environment ESB gives services to the developers – security, transformation, logs, etc. BPM as composite application enabler (A2A, P2A, X2X) including BAM, B2B, simulation and more Portal as the general cross application GUIs Organizational Process Change: Enterprise Architect Group Enterprise Architecture tools “SOA Governance tools”

New concept - SOA

Service based approach (interface is not designed for specific application)

EAI/ ESB for open standard integration, execution and Metadata environment

ESB gives services to the developers – security, transformation, logs, etc.

BPM as composite application enabler (A2A, P2A, X2X) including BAM, B2B, simulation and more

Portal as the general cross application GUIs

Organizational Process Change: Enterprise Architect Group

Enterprise Architecture tools “SOA Governance tools”

Event Driven Architecture - EDA EDA defines a methodology for designing and implementing applications and systems in which events transmit between decoupled software components and services EDA does not replace, but rather, complements the SOA EDA requires “Event Handlers” that are different in nature from general service implementation Source (with STKI modification): IBM http :// www-128 . ibm . com / developerworks / webservices / library / ws - soa - eda - esb /

EDA defines a methodology for designing and implementing applications and systems in which events transmit between decoupled software components and services

EDA does not replace, but rather, complements the SOA

EDA requires “Event Handlers” that are different in nature from general service implementation

SOA vs. EDA Fundamental SOA characteristics: Loosely coupled interactions One-to-one Consumer-based trigger Synchronous Fundamental EDA characteristics: Decoupled Many-to-many communications Event-based trigger Asynchronous Source: IBM http :// www-128 . ibm . com / developerworks / webservices / library / ws - soa - eda - esb /

Fundamental SOA characteristics:

Loosely coupled interactions

One-to-one

Consumer-based trigger

Synchronous

Fundamental EDA characteristics:

Decoupled

Many-to-many communications

Event-based trigger

Asynchronous

EDA / SOA Interface Patterns Confidential and Intellectual Property of Rhysome, Inc. RHYSOME® and ZOMA® and ZOMADATAVAULT® are trademarks of Rhysome ©2006 All rights reserved. Sense Capture Collect Event Repository Event Event Processing Dispatcher Service Handler Pub/Sub Service Req/Reply Service

Open Source Adoption Trend: Packaged Software Source: IDC Linux Revenues to Top $40 Billion in Two Years Source: http :// www . siliconforestforum . com / 2006 / presentations / Keynote - StuartCohen . ppt

List of Open Source Projects - Sourceforge Some well known open source projects: Mule - ESB Mozilla Firefox – Web Browser jUnit – testing MySQL – DBMS Jakarta Tomcat – for Servlets Apache – Web Server Linux- Operating System OpenSSL –for SSL Jboss – Java App. Server Postgre SQL – DBMS Eclipse – Java Development Important Indicator – Borland – the “Roles Royce” for development tools is pooling out the development market

Some well known open source projects:

Mule - ESB

Mozilla Firefox – Web Browser

jUnit – testing

MySQL – DBMS

Jakarta Tomcat – for Servlets

Apache – Web Server

Linux- Operating System

OpenSSL –for SSL

Jboss – Java App. Server

Postgre SQL – DBMS

Eclipse – Java Development

Important Indicator – Borland – the “Roles Royce” for development tools is pooling out the development market

Market status and Trends – Development The relationship between IT Governance (tools and processes) and the ALM (Application Lifecycle Management ( processes and SOA Governance is not set yet Migration from 32 to 64 bit requires compilation and sometimes rewrite of part of the code Jboss (Redhat – Matrix) – Amdocs, Pais (on ISV tool) , Bituach Yashir, Mercury (OEM), Comverse (OEM) , Exlibric, IAF, The Marker XML is used more - between the “data access layer” and the applications The Agile concept is slowly gaining momentum – especially by Israeli Integrators (that already has pilots) and HighTech (ISV) companies Users must understand that AGILE has different fulfillment model

The relationship between IT Governance (tools and processes) and the ALM (Application Lifecycle Management ( processes and SOA Governance is not set yet

Migration from 32 to 64 bit requires compilation and sometimes rewrite of part of the code

Jboss (Redhat – Matrix) – Amdocs, Pais (on ISV tool) , Bituach Yashir, Mercury (OEM), Comverse (OEM) , Exlibric, IAF, The Marker

XML is used more - between the “data access layer” and the applications

The Agile concept is slowly gaining momentum – especially by Israeli Integrators (that already has pilots) and HighTech (ISV) companies

Users must understand that AGILE has different fulfillment model

Example of developer pool in financial organization – 150 Natural developers. 30 .net developers CMMI is followed by ISV’s or by international companies for enabling smooth multi-national collaboration Ajax is important technology in Web2.0 applications and is embraced by internet developers OpenLogic for Open Source Support (by Any-Open) Black Duck software for identifying Open Source in products (by Any-Open) Market status and Trends – Development

Example of developer pool in financial organization – 150 Natural developers. 30 .net developers

CMMI is followed by ISV’s or by international companies for enabling smooth multi-national collaboration

Ajax is important technology in Web2.0 applications and is embraced by internet developers

OpenLogic for Open Source Support (by Any-Open)

Black Duck software for identifying Open Source in products (by Any-Open)

Market Status and Trends - SOA SOA Governance tools – SRL – Logidex (registry ( , Metallect (Development with SOA) SOA roadmap project –by Matrix Users expose Legacy as Services – needed for SOA implementation Composia (Anysoft) for Windows GUI integration is represented by MATRIX (Example of) EAISOA team in large telco organization is 3 FTE . In small telco organization it is 1 FTE

SOA Governance tools – SRL – Logidex (registry ( , Metallect (Development with SOA)

SOA roadmap project –by Matrix

Users expose Legacy as Services – needed for SOA implementation

Composia (Anysoft) for Windows GUI integration is represented by MATRIX

(Example of) EAISOA team in large telco organization is 3 FTE . In small telco organization it is 1 FTE

SOA EAI Implementation Users recommended these integrators for EAI SOA (alphabetically) BenefIT IGS GlassHouse Israel (MBI Integrity) Matrix Ness One1 SRL Yael

Users recommended these integrators for EAI SOA (alphabetically)

BenefIT

IGS

GlassHouse Israel (MBI Integrity)

Matrix

Ness

One1

SRL

Yael

Market Status and Trends – ETL EII Metadata SSIS (MSSQL Server Integration Services )- has improved ETL is used traditionally for DW Extract transform and Load but more and more used for (complex) data integration batch processes ( not only for DW purposes) Some users still write scripts for data integration however these kind of environments are difficult to maintain IBM WII – Menora, Poalim Bank, Maccabi Health, IDF

SSIS (MSSQL Server Integration Services )- has improved

ETL is used traditionally for DW Extract transform and Load but more and more used for (complex) data integration batch processes ( not only for DW purposes)

Some users still write scripts for data integration however these kind of environments are difficult to maintain

IBM WII – Menora, Poalim Bank, Maccabi Health, IDF

Market Status and Trends – ETL EII Metadata IBM Datastage : Amdocs, Elbit, FIBI, TEVA, Bezeq, Yes, Leumit, Pais , Osem, Clalit, Mehish, ELAL , Barak, Poalim, Cellcom, VISA CAL, Leumi Bank, Discount Bank, Hamashbir Lazarchan, Ministriy of Justice, Jerusalm Bank, IEC, Strauss IBM Unicorn : Bank Hapoalim Informatica IDF, Cellcom, Partner, Coca - Cola, ECI, Clal Insurance, Rafael, Leumi Card, Migdal, Bezeq Int . , Isracard, Egged, Mirs, Amdocs, Comverse, Maccabi-Health, Pelephone, DBQ, Hot, Intel, Bank Hapoalim, Meir- Volvo, Pharm Up, Haphoenix

IBM Datastage : Amdocs, Elbit, FIBI, TEVA, Bezeq, Yes, Leumit, Pais , Osem, Clalit, Mehish, ELAL , Barak, Poalim, Cellcom, VISA CAL, Leumi Bank, Discount Bank, Hamashbir Lazarchan, Ministriy of Justice, Jerusalm Bank, IEC, Strauss

IBM Unicorn : Bank Hapoalim

Informatica IDF, Cellcom, Partner, Coca - Cola, ECI, Clal Insurance, Rafael, Leumi Card, Migdal, Bezeq Int . , Isracard, Egged, Mirs, Amdocs, Comverse, Maccabi-Health, Pelephone, DBQ, Hot, Intel, Bank Hapoalim, Meir- Volvo, Pharm Up, Haphoenix

2006 2007 The Application Development / Architecture Manager Radar Interest using Implementing Agile Development for ISV and Integrators Agile Development – for Enterprise Open Source tools for for ISV’s Startups Java for Core Systems 2007 2006 .NET for Core Systems SOA ROADMAP Project SOA Technology Selection SOA implementation EDA – Event Driven SOA Governance Initiative

Market Status and Trends Some competition to Mercury – example - Compuware’s QALOAD and End User Experiance by Matrix in Barak 013, Radview in Mataf, Bank Poalim, Visa Cal, NICE, Bituach Yashir, etc. Visual Studio 2005 with new features ( Team System ) is fighting in some aspects IBMRational (the leader) .NET users realize the benefit of Team System as strategic tool Some Microsoft Team System Clients –Mehish, Clal bit, Tel-Aviv Municipality, CEVA DSP ,Defence, VALOR, Finance Minister, Bank Leumi IBM’s DataPower XML appliance for XML acceleration – IAF, Government Important technology – IBM Workplace Client Technology (in Bank Leumi project by Matrix) and Microsoft smart client Tibco Business Events and BAM at : Prime Minister

Some competition to Mercury – example - Compuware’s QALOAD and End User Experiance by Matrix in Barak 013, Radview in Mataf, Bank Poalim, Visa Cal, NICE, Bituach Yashir, etc.

Visual Studio 2005 with new features ( Team System ) is fighting in some aspects IBMRational (the leader)

.NET users realize the benefit of Team System as strategic tool

Some Microsoft Team System Clients –Mehish, Clal bit, Tel-Aviv Municipality, CEVA DSP ,Defence, VALOR, Finance Minister, Bank Leumi

IBM’s DataPower XML appliance for XML acceleration – IAF, Government

Important technology – IBM Workplace Client Technology (in Bank Leumi project by Matrix) and Microsoft smart client

Tibco Business Events and BAM at : Prime Minister

BRE – Business Rules Engine Rather small niche market but growing (example – Rule base as part of EAIBPM engine) YAEL is implementing several BRE products – Tovana, ILOG, ESI, AION ILOG (EMET) – Bank Leumi, Rafael, IAF ESI (Logist) – Clalit, Shikum, Water Institute, Ministry of Education, IEC, Ministry of Finance (salary simulator), Bank Leumi (part of HR systems), Phoenix Insurance, DBQ CA AION – Clalit, IDF Blaze (NESS) – Poalim Bank, Amdocs, Harel, Lamas AMIT (IBM) – Poalim

Rather small niche market but growing (example – Rule base as part of EAIBPM engine)

YAEL is implementing several BRE products – Tovana, ILOG, ESI, AION

ILOG (EMET) – Bank Leumi, Rafael, IAF

ESI (Logist) – Clalit, Shikum, Water Institute, Ministry of Education, IEC, Ministry of Finance (salary simulator), Bank Leumi (part of HR systems), Phoenix Insurance, DBQ

CA AION – Clalit, IDF

Blaze (NESS) – Poalim Bank, Amdocs, Harel, Lamas

AMIT (IBM) – Poalim

Israel Market Positioning Integration Brokers Local Support Israeli Market Presence Microsoft IBM Magic Tibco This analysis should be used with its supporting documents Vendors to Watch: WebMethods BEA Oracle SAP SUN Same positioning

Message Broker (EAI) Selected Installations IBM (WBI)– IDF (several), Tnuva, Amdocs Israel, IEC, Samelet (Fiat), TTI (OEM), Uniliver Israel, Asuta Hospital, Orbotech (Express), Poalim Bank, Leumi Bank, Migdal, Luminis , Menora (Express) Oracle BPEL process manager – part of fusion middleware (including ESB) references – TEVA, Bank of Israel (part of RTGS ( , Amkor, IDF (with ERP), IEC (human workflow). Nice, TAMA , Yedioth Technologies, Delek, Dapey Zahav, Plasson, M-Systems Microsoft Biztalk - Kitan, Israel Government (several), IDF (several), IAI, Clalit Health, Bank Leumi, Agan Chemicals, Visa Cal, Airport Authority, Cellcom, Netvision, Migdal, Bank Igud, Isracard, Elbit (with BPM), Comverse, Amdocs (with BPM), Motorola, Port Authority, Postal Authority, Tabu, TAMAT Office , Phoenix, SuperSal, Israeli Police

IBM (WBI)– IDF (several), Tnuva, Amdocs Israel, IEC, Samelet (Fiat), TTI (OEM), Uniliver Israel, Asuta Hospital, Orbotech (Express), Poalim Bank, Leumi Bank, Migdal, Luminis , Menora (Express)

Oracle BPEL process manager – part of fusion middleware (including ESB) references – TEVA, Bank of Israel (part of RTGS ( , Amkor, IDF (with ERP), IEC (human workflow). Nice, TAMA , Yedioth Technologies, Delek, Dapey Zahav, Plasson, M-Systems

Microsoft Biztalk - Kitan, Israel Government (several), IDF (several), IAI, Clalit Health, Bank Leumi, Agan Chemicals, Visa Cal, Airport Authority, Cellcom, Netvision, Migdal, Bank Igud, Isracard, Elbit (with BPM), Comverse, Amdocs (with BPM), Motorola, Port Authority, Postal Authority, Tabu, TAMAT Office , Phoenix, SuperSal, Israeli Police

Message Broker (EAI) Selected Installations Tibco - Rafael (broker- project), VocalTec, Tower Semiconductors, Hadassah Jerusalem (broker), Amdocs (project), Intel (global), Gilat, itouch (broker), Bezeq International, Partner (broker), Mercury, IDF (broker), Qualcom, Kavey Zahav, Applied Materials, Pelephone, Bezeq, Hot, Yes, Clalit Healt Services WebMethods – Clal Insurance SAP XI – ATAL, PAZ, Checkpoint, Government (Mercava), Osem, Bezeq, Cellcom, Supersol, Navy, Netafim, IEC, Strauss-Elite, Carmel-Ulpinim , MoD, Bank Poalim, Checkpoint, MoH, Tel-Aviv Municipality, Meir Rachev, AGIS, Coca-Cola BEA WebLogic integration – TTI, Amdocs, Barak , Ribua Cahol (+ portal), MIRS

Tibco - Rafael (broker- project), VocalTec, Tower Semiconductors, Hadassah Jerusalem (broker), Amdocs (project), Intel (global), Gilat, itouch (broker), Bezeq International, Partner (broker), Mercury, IDF (broker), Qualcom, Kavey Zahav, Applied Materials, Pelephone, Bezeq, Hot, Yes, Clalit Healt Services

WebMethods – Clal Insurance

SAP XI – ATAL, PAZ, Checkpoint, Government (Mercava), Osem, Bezeq, Cellcom, Supersol, Navy, Netafim, IEC, Strauss-Elite, Carmel-Ulpinim , MoD, Bank Poalim, Checkpoint, MoH, Tel-Aviv Municipality, Meir Rachev, AGIS, Coca-Cola

BEA WebLogic integration – TTI, Amdocs, Barak , Ribua Cahol (+ portal), MIRS

Message Broker (EAI) Selected Installations BEA Aqualogic – Automazia Mirs (number portability) Barak (number portability) MAGIC iBolt – Ministry of Finance, Misrad Hashikun, Agriculture Office, Bank Leumi, Bank Marcantil Discount, Bank Igud, Keter Plastic, Electra, ACUM, Agan Chimicals, Visa CAL, Tel-Aviv Municipality, Menora, Eldan, Tel-Hashomer Hospital, Eurocom, Lodan, Eged Tiur, Tami4, Leumi Gemel

BEA Aqualogic – Automazia Mirs (number portability) Barak (number portability)

MAGIC iBolt – Ministry of Finance, Misrad Hashikun, Agriculture Office, Bank Leumi, Bank Marcantil Discount, Bank Igud, Keter Plastic, Electra, ACUM, Agan Chimicals, Visa CAL, Tel-Aviv Municipality, Menora, Eldan, Tel-Hashomer Hospital, Eurocom, Lodan, Eged Tiur, Tami4, Leumi Gemel

Israel Market Positioning - ETL Local Support Israeli Market Presence Informatica IBM This analysis should be used with its supporting documents Oracle Microsoft

Market Status and Trends Mercury is the Israeli leader in Testing (functional, load, etc.) Mercury TestDirector (Quality Center): Comverse, Pheonix, Bank Discount, Creo, Texas Instruments, NDS, Trivnet, Teva, BMC, Bank Leumi, Amdocs, Tecnomatics, Bank Hapoalim, Bank Mizrahi, Bank Beinleumi, Pelephone, Partner, Cellcom, Bezeq, Bezeq Int., Nice, CheckPoint, Mataf, IDF, Rafael Mercury LoadRunner : Amdocs, Briut Clalit, Bank Leumi, Comverse, BMC, Bank Discount, IAI-Elta, Bank Hapoalim, Surecomp, Retalix, Jacada, Yellow Pages, Pelephone, Bezeq, ECTel, Visa CAL, Nice, IEC, Cellcom, Pheonix, IDF, Bank Mizrahi, Flash Networks, SmarTeam, Verint Mercury QuickTest Pro WinRunner: IEC, Partner, Bank Leumi, Intel, Bezeq, Bank Discount, Bank Hapoalim, Nice, Comverse, Pheonix, Motorola, Elbit, BMC, Briut Clalit, Nmedcon, GuruNet, Cimatron, Biosence, Bezeq Int., IAI-Elta, ZIM, HP, Seabridge, Pelephone, IDF

Mercury is the Israeli leader in Testing (functional, load, etc.)

Mercury TestDirector (Quality Center): Comverse, Pheonix, Bank Discount, Creo, Texas Instruments, NDS, Trivnet, Teva, BMC, Bank Leumi, Amdocs, Tecnomatics, Bank Hapoalim, Bank Mizrahi, Bank Beinleumi, Pelephone, Partner, Cellcom, Bezeq, Bezeq Int., Nice, CheckPoint, Mataf, IDF, Rafael

Mercury LoadRunner : Amdocs, Briut Clalit, Bank Leumi, Comverse, BMC, Bank Discount, IAI-Elta, Bank Hapoalim, Surecomp, Retalix, Jacada, Yellow Pages, Pelephone, Bezeq, ECTel, Visa CAL, Nice, IEC, Cellcom, Pheonix, IDF, Bank Mizrahi, Flash Networks, SmarTeam, Verint

Mercury QuickTest Pro WinRunner: IEC, Partner, Bank Leumi, Intel, Bezeq, Bank Discount, Bank Hapoalim, Nice, Comverse, Pheonix, Motorola, Elbit, BMC, Briut Clalit, Nmedcon, GuruNet, Cimatron, Biosence, Bezeq Int., IAI-Elta, ZIM, HP, Seabridge, Pelephone, IDF

Middleware + App. Development: Java vs. .NET Selected Projects .NET environment - Ministry of Finance, Bezeq (Nofar), Ayalon, Tamas, Ministry of Transport, Shaam, Lamas, Social Security, Makak, Nice, Retalix, Gilat, Rafael, Elbit, Perach Project (universities), IAI-Elta, Mor Institute, Ministry of Foreign Affairs, Elisra, Leumi Card, Clal Insurance, Tfahot Bank, Postal Authority, Police, Bank Leumi (Noga–Gemel), Ministry of Education, IDF (several), Mizrahi Bank (Mehish) , CEVA DSP, Defence , VALOR , Finance Minister Oracle IAS - JAVA: Bank of Israel, Rambam Hospital, IDF (several projects in several units), Partner, Bazan, Lametayel, NDS, Comverse, Hamichraz Shel Hamedina, ECI, Golden Pages, TEAMMALAM, Electra, Discount Bank , UPS , Israeli newspaper, Cellcom (marketing site)

.NET environment - Ministry of Finance, Bezeq (Nofar), Ayalon, Tamas, Ministry of Transport, Shaam, Lamas, Social Security, Makak, Nice, Retalix, Gilat, Rafael, Elbit, Perach Project (universities), IAI-Elta, Mor Institute, Ministry of Foreign Affairs, Elisra, Leumi Card, Clal Insurance, Tfahot Bank, Postal Authority, Police, Bank Leumi (Noga–Gemel), Ministry of Education, IDF (several), Mizrahi Bank (Mehish) , CEVA DSP, Defence , VALOR , Finance Minister

Oracle IAS - JAVA: Bank of Israel, Rambam Hospital, IDF (several projects in several units), Partner, Bazan, Lametayel, NDS, Comverse, Hamichraz Shel Hamedina, ECI, Golden Pages, TEAMMALAM, Electra, Discount Bank , UPS , Israeli newspaper, Cellcom (marketing site)

Middleware + App. Development: Java vs. .NET:The Holy Land BEA WebLogic (by ONE1)- Pelephone, Mirs, Partner, Defence, Orbotech, Hot, Yes, IAF IBM WebSphere – Bank Leumi (Hermesh), Poalim, Migdal, Phoenix, Harel, Direct Insurance, Discount Bank, ELAL, IAF (Strategic), Bezeq, Rafael (project), Bank Beinleumi, IEC, Yad Va’Shem, Meuhedet , Menora JBOSS – Bituach Yashir BORLAND (Borland Enterprise Servers / IDE) - Amdocs, Cellcom, Comverse, Sintec Media, Lipman, Partner, TTI, Orbotech Magic eDeveloper major upgrades : Clalit Health Services, Tel-Aviv Municipality, Discount Bank

BEA WebLogic (by ONE1)- Pelephone, Mirs, Partner, Defence, Orbotech, Hot, Yes, IAF

IBM WebSphere – Bank Leumi (Hermesh), Poalim, Migdal, Phoenix, Harel, Direct Insurance, Discount Bank, ELAL, IAF (Strategic), Bezeq, Rafael (project), Bank Beinleumi, IEC, Yad Va’Shem, Meuhedet , Menora

JBOSS – Bituach Yashir

BORLAND (Borland Enterprise Servers / IDE) - Amdocs, Cellcom, Comverse, Sintec Media, Lipman, Partner, TTI, Orbotech

Magic eDeveloper major upgrades : Clalit Health Services, Tel-Aviv Municipality, Discount Bank

STKI IT Model

Current Status and Trends The Management Industry is slowly evolving – Physical (infrastructure) monitoring (server up or down) Application monitoring (SAP is up or down) Business Services (Loan service is up or down) Transaction monitoring (Loan service for 50 of the 200 requests was too slow ). CMDB is advancing in parallel to these concepts CMDB benefits : Automatic dependency map (as apposed to static – drawn by hand – current dependency maps). Configuration Items are categorized (example “Web Server”) and any abnormalities (example –different antivirus policy) are tracked

The Management Industry is slowly evolving –

Physical (infrastructure) monitoring (server up or down)

Application monitoring (SAP is up or down)

Business Services (Loan service is up or down)

Transaction monitoring (Loan service for 50 of the 200 requests was too slow ).

CMDB is advancing in parallel to these concepts

CMDB benefits :

Automatic dependency map (as apposed to static – drawn by hand – current dependency maps).

Configuration Items are categorized (example “Web Server”) and any abnormalities (example –different antivirus policy) are tracked

The Transformative Effect of BSM and CMDB Brings functions together to enable more efficient IT processes to better support the business Prevents collaboration using common information Source: BMC CMDB

Current Status and Trends New concept - new applications are developed with standardized errormonitoring messages “ Our IAM tool was very important to SOX regulation compliance “ ITIL is also part of IAM (Infrastructure and Application Management) installations Not enough relationship between IAM and Service center. AVICODE – for .NET monitoring clients – Defence, Clalbit, Elisra, Mehish, Autosys – Job Scheduling by CA – Osem, Israeli Poice, Bezeq inq. Concord Prisma (CA – Network Management): Supersal, Zim, Clali-bit

New concept - new applications are developed with standardized errormonitoring messages

“ Our IAM tool was very important to SOX regulation compliance “

ITIL is also part of IAM (Infrastructure and Application Management) installations

Not enough relationship between IAM and Service center.

AVICODE – for .NET monitoring clients – Defence, Clalbit, Elisra, Mehish,

Autosys – Job Scheduling by CA – Osem, Israeli Poice, Bezeq inq.

Concord Prisma (CA – Network Management): Supersal, Zim, Clali-bit

Market Status and Trends Wily (CA) for Java monitoring – OEM’ed by Amdocs , IAF Amberpoint for Web Services monitoring (by NESS) – Bank Leumi, Migdal Open source CMDB – “One CMDB” at Tamat CMDB Projects (BMC) – in Bank Leumi, Clalit Health Services Bmc performance assurance – for performance analysis and capacity planning- clients Poalim, Koka Cola, Education (MF) BMC Performance manager for SAP – client – IDF, PAZ, Koca Lola, Clalit healt services

Wily (CA) for Java monitoring – OEM’ed by Amdocs , IAF

Amberpoint for Web Services monitoring (by NESS) – Bank Leumi, Migdal

Open source CMDB – “One CMDB” at Tamat

CMDB Projects (BMC) – in Bank Leumi, Clalit Health Services

Bmc performance assurance – for performance analysis and capacity planning- clients Poalim, Koka Cola, Education (MF)

BMC Performance manager for SAP – client – IDF, PAZ, Koca Lola, Clalit healt services

2006 2007 The Infrastructure Manager Radar Interest using Implementing CMDB 2007 2006 End User Experience Infrastructure and Application Monitoring Web Services Monitoring Transaction Monitoring Yellow = not trivial projects

Market Status and Trends Oracle Eneterprise Manager selected clients: Teva, Yediot, Barak, Batey Zikuk, Alvarion OneCMDB and Nagios are open source monitoring CMDB solutions Users are happy with Avalon for Network Monitoring TMART BMC End User Experience – Leumi Bank, Clalit Health UC4 Job Scheduling (BenefIT) selected users : Menora, Mercury (HP), Macabi Health Aternity with new concept for end user experience monitoring. BMC Configuration management ( Marimba ) in Comvese (OEM) Orsyp Job Scheduling by AMAN selected clients: MIRS, Tel-Aviv Municipality, Bank Yahav, Applied Materials

Oracle Eneterprise Manager selected clients: Teva, Yediot, Barak, Batey Zikuk, Alvarion

OneCMDB and Nagios are open source monitoring CMDB solutions

Users are happy with Avalon for Network Monitoring

TMART BMC End User Experience – Leumi Bank, Clalit Health

UC4 Job Scheduling (BenefIT) selected users : Menora, Mercury (HP), Macabi Health

Aternity with new concept for end user experience monitoring.

BMC Configuration management ( Marimba ) in Comvese (OEM)

Orsyp Job Scheduling by AMAN selected clients: MIRS, Tel-Aviv Municipality, Bank Yahav, Applied Materials

Market Status and Trends VERITAS /Symantec APM (Precise) selected clients : Partner, Motorola, Comverse, Amdocs, Pelephone, Golden Pages, IAF-MAMDAS, IDF, BARAK 013, Netvision, Golden Lines, Migdal, Yes, Bank Leumi, Comverse, Paz, ELAL, Bezeq int., IDF- YACHTAL Quest selected clients - Clal, Egged, Yediot Achronot, Cellcom, Orange, Pelephone, TEVA, Amdocs, Osem, Strauss, IDF, ZIM, Leumi Bank, HaPoalim Bank, Nice, Bezeq, Israel Electric Company, The Phoenix, Migdal, Motorola, ECI, Cellcom

VERITAS /Symantec APM (Precise) selected clients : Partner, Motorola, Comverse, Amdocs, Pelephone, Golden Pages, IAF-MAMDAS, IDF, BARAK 013, Netvision, Golden Lines, Migdal, Yes, Bank Leumi, Comverse, Paz, ELAL, Bezeq int., IDF- YACHTAL

Quest selected clients - Clal, Egged, Yediot Achronot, Cellcom, Orange, Pelephone, TEVA, Amdocs, Osem, Strauss, IDF, ZIM, Leumi Bank, HaPoalim Bank, Nice, Bezeq, Israel Electric Company, The Phoenix, Migdal, Motorola, ECI, Cellcom

IAM Ratios IAM Ratios are very different from companies implementing IAM solutions since the level of implementation, internal processes , tools and automation is very different. The KPI itself –” per Servers “– is not ideal as well since it doe not give indication to Routers, Storage devices, etc. From 70 Servers monitored by 1 FTE to 290 Servers monitored by 1 FTE. .Median is 220 Servers Source: STKI

IAM Ratios are very different from companies implementing IAM solutions since the level of implementation, internal processes , tools and automation is very different.

The KPI itself –” per Servers “– is not ideal as well since it doe not give indication to Routers, Storage devices, etc.

From 70 Servers monitored by 1 FTE to 290 Servers monitored by 1 FTE. .Median is 220 Servers

ESM in Israel – Selected Installations (Frameworks) CA – Elbit, ECI, Cellcom, Supersol, Automazia, Comverse (IT), Bezeq (Eng.), Mekorot, Police, TAAS, Pelephone (ING), Zim, Social Security, Clal insurance, ELAL, NDS, Tel-Hashomer, Rafael, Bank Discount, Bezeq Int., TEAMMALAM, Keren Kayemet, TNUVA, Leumi-Card, Elop, Motorola, Pelephone, Weitzman Institute, Ministry of Foreign Affairs, Migdal, Visa CAL, Motorola, Stock Exchange, IAF, Random Logic, Amdocs, Lamas, MOD HOT, IDF, IAI, Elta, Ministry of Health, Agrexco, Shabas, Lamas, Prime Minister Office, Teva, IAF, Clalit Medical Services, Bank of Israel, Pais IBM Tivoli – EGED, IAF, Tfahot, Poalim, IDF (several new projects), Bezeq, Clal Bit, Leumit Health, Mizrahi Bank , Bank Leumi (Hermesh) , Discount Mashkantot , Mataf OmegamonTivoli (IBM) for MF monitoring - Police, National Security , IDF, Discount Bank , Postal Authority Ministry of Transportation, Electricity Company, Ministry of Labour Bar Ilan University etc BMC (Matrix) – Paz, Migdal, Bazan, IAF, Delta Galil, Bank Leumi, Stock Exchange, Ynet, Rashut Niarot Erech, Clalit Health, Coca-Cola, YES, Pontis, Isracard (MF), Postil (MF) , Discount bank (MF) .

CA – Elbit, ECI, Cellcom, Supersol, Automazia, Comverse (IT), Bezeq (Eng.), Mekorot, Police, TAAS, Pelephone (ING), Zim, Social Security, Clal insurance, ELAL, NDS, Tel-Hashomer, Rafael, Bank Discount, Bezeq Int., TEAMMALAM, Keren Kayemet, TNUVA, Leumi-Card, Elop, Motorola, Pelephone, Weitzman Institute, Ministry of Foreign Affairs, Migdal, Visa CAL, Motorola, Stock Exchange, IAF, Random Logic, Amdocs, Lamas, MOD HOT, IDF, IAI, Elta, Ministry of Health, Agrexco, Shabas, Lamas, Prime Minister Office, Teva, IAF, Clalit Medical Services, Bank of Israel, Pais

IBM Tivoli – EGED, IAF, Tfahot, Poalim, IDF (several new projects), Bezeq, Clal Bit, Leumit Health, Mizrahi Bank , Bank Leumi (Hermesh) , Discount Mashkantot , Mataf

OmegamonTivoli (IBM) for MF monitoring - Police, National Security , IDF, Discount Bank , Postal Authority Ministry of Transportation, Electricity Company, Ministry of Labour Bar Ilan University etc

BMC (Matrix) – Paz, Migdal, Bazan, IAF, Delta Galil, Bank Leumi, Stock Exchange, Ynet, Rashut Niarot Erech, Clalit Health, Coca-Cola, YES, Pontis, Isracard (MF), Postil (MF) , Discount bank (MF) .

ESM in Israel – Selected Installations (Frameworks) HP OV – Comverse, Pelephone, Cellcom, Starhome, Partner, Mirs, Motorola, Electricity Company, Port Authority, Ministry of Foreign Affairs, Elisra, MOD, Prime Minister’s Office, Leumi Bank, Igud Bank, Orbotech, Teva, Osem-Nestle, Mind CTI, Ministry of Finance, Ministry of Internal Affairs, Rambam Hospital, Tower Semiconductors, Unispher, Israel Prison Service, Netafim, The Open University, MAMRAM TGS, Ha'aretz newspaper, Air-Ports Authority, Amdocs, CMI, MOD, HumanClick Mercury (Business Availability Center -Topaz)- Investec, Amdocs, Babylon, Bezeq Int., Phoenix Insurance, Mizrahi Bank, Poalim Bank, Leumi Bank, Delta 3, Clal Insurance, DSW, Netafim, Cellcom, Pelephone, Partner, IDF, Kavey Zahav 012, IAI

HP OV – Comverse, Pelephone, Cellcom, Starhome, Partner, Mirs, Motorola, Electricity Company, Port Authority, Ministry of Foreign Affairs, Elisra, MOD, Prime Minister’s Office, Leumi Bank, Igud Bank, Orbotech, Teva, Osem-Nestle, Mind CTI, Ministry of Finance, Ministry of Internal Affairs, Rambam Hospital, Tower Semiconductors, Unispher, Israel Prison Service, Netafim, The Open University, MAMRAM TGS, Ha'aretz newspaper, Air-Ports Authority, Amdocs, CMI, MOD, HumanClick

Mercury (Business Availability Center -Topaz)- Investec, Amdocs, Babylon, Bezeq Int., Phoenix Insurance, Mizrahi Bank, Poalim Bank, Leumi Bank, Delta 3, Clal Insurance, DSW, Netafim, Cellcom, Pelephone, Partner, IDF, Kavey Zahav 012, IAI

Israel Market Positioning – Management Frameworks Local Support Israeli Market Presence CA IBM BMC HP Mercury This analysis should be used with its supporting documents

Selected SI’s

Thank You for your assistance in this research Pini Cohen Senior Analyst & VP [email_address]