This document discusses knowledge workers and technology. It notes that technology invented before age 30 is seen as an exciting career opportunity, while technology after 30 is seen as unnatural. It then surveys knowledge workers' familiarity and use of social networks, bookmarks, RSS feeds, blogs, wikis, and Twitter. The document lists examples of "knowledge stuff" like documents, presentations, emails, and notes. It also discusses structures for organizing knowledge, like notebooks, folders, and databases. Finally, it outlines emerging and typical "digital lenses" for managing knowledge, as well as knowledge management tasks.
How AI, OpenAI, and ChatGPT impact business and software.
Technology for Knowledge Workers
1. Technology for Us Knowledge work, Knowledge workers, & Enterprise effectiveness Jim McGee New Shoreham Consulting www.newshorehamconsulting.com [email_address] 847.867.1086
5. A mini-survey Heard of Use Understand Exploit Social Networks (LinkedIn, Facebook) Social Bookmarking (Delicious, Digg) RSS/Aggregators Twitter Blogs/Wikis
9. Individual Social Annual Report Block diagram Blog Blog post Blueprint Book Bookmark Business card CAD drawing Calendar Group Calendar Case study Catalog Concept map Contract Conversation Course Database query Dialog map Email Encyclopedia Equation Graph Instant message Interview notes Library Mindmap Napkin sketch Note Org chart Outline Performance review Phone call Phone directory PowerPoint presentation Press release Proposal Regression model Resume Rolodex RSS feed Search results Speech Spreadsheet Story Syllabus Term sheet Tweet Voice mail Webpage Work plan Whiteboard diagram YouTube video Knowledge “Stuff” Structure Notebook Binder File Directory File Folder Shared Drive DVD Thumbdrive Daytimer Blackberry RSS Feed Blog Wiki Book eBook Database Knowledge “Containers” Intranet Data Warehouse
10. Digital lenses (typical) Email Web browser PowerPoint Word Excel Individual Social Annual Report Block diagram Blog Blog post Blueprint Book Bookmark Business card CAD drawing Calendar Group Calendar Case study Catalog Concept map Contract Conversation Course Database query Dialog map Email Encyclopedia Equation Graph Instant message Interview notes Library Mindmap Napkin sketch Note Org chart Outline Performance review Phone call Phone directory PowerPoint presentation Press release Proposal Regression model Resume Rolodex RSS feed Search results Speech Spreadsheet Story Syllabus Term sheet Tweet Voice mail Webpage Work plan Whiteboard diagram YouTube video Knowledge “Stuff” Structure Notebook Binder File Directory File Folder Shared Drive DVD Thumbdrive Daytimer Blackberry RSS Feed Blog Wiki Book eBook Database Knowledge “Containers” Intranet Data Warehouse
11. Knowledge management tasks Hygiene Tagging/Metadata File names Timestamps Standard Metadata Version Control Contextualizing Narrating Work Digital Portfolios Issue/Opportunity Threads Communities of Practice Communities of Interest Solving for Pattern After Action Reviews (AAR) Patterns of Practice Framework Development Tag Cloud Analysis White Space Discovery User generated tagging Controlled vocabularies Directories Social Networks – Internal Social Networks – External Individual Social Annual Report Block diagram Blog Blog post Blueprint Book Bookmark Business card CAD drawing Calendar Group Calendar Case study Catalog Concept map Contract Conversation Course Database query Dialog map Email Encyclopedia Equation Graph Instant message Interview notes Library Mindmap Napkin sketch Note Org chart Outline Performance review Phone call Phone directory PowerPoint presentation Press release Proposal Regression model Resume Rolodex RSS feed Search results Speech Spreadsheet Story Syllabus Term sheet Tweet Voice mail Webpage Work plan Whiteboard diagram YouTube video Knowledge “Stuff” Structure Notebook Binder File Directory File Folder Shared Drive DVD Thumbdrive Daytimer Blackberry RSS Feed Blog Wiki Book eBook Database Knowledge “Containers” Intranet Data Warehouse
12. Digital lenses (emerging) Blogs Wikis Social Networks Mindmaps RSS Aggregators Individual Social Annual Report Block diagram Blog Blog post Blueprint Book Bookmark Business card CAD drawing Calendar Group Calendar Case study Catalog Concept map Contract Conversation Course Database query Dialog map Email Encyclopedia Equation Graph Instant message Interview notes Library Mindmap Napkin sketch Note Org chart Outline Performance review Phone call Phone directory PowerPoint presentation Press release Proposal Regression model Resume Rolodex RSS feed Search results Speech Spreadsheet Story Syllabus Term sheet Tweet Voice mail Webpage Work plan Whiteboard diagram YouTube video Knowledge “Stuff” Structure Notebook Binder File Directory File Folder Shared Drive DVD Thumbdrive Daytimer Blackberry RSS Feed Blog Wiki Book eBook Database Knowledge “Containers” Intranet Data Warehouse