Mobilizing for Mobile: The Seattle Public Library

Mobilizing for Mobile
Jim Loter
Director of Information Technology
jim@spl.org | @jloter
LITA National Forum, St. Louis, MO. October 2011

Obligatory Statistics Slide
27 locations
Central Library (363,000 ft2)
26 neighborhood libraries
2010 Stats
Circulation of 12,000,000
7,000,000 patron visits
7,200,000 web site visits
$50M budget
Photo: KOMO News http://www.komonews.com

Mobile Services (Then)
Image: The Seattle Public Library collection

Mobile Services (Now)
Catalog/search
Library information
Digital downloads
Notifications
Library tours
Services in the stacks
Photo: WebJunction http://blog.webjunctionworks.org/index.php/category/seattle/

SPL Mobile (Boopsie)
My Account
Search the Catalog
Download Digital Books & Media
Ask a Librarian (IM, text, call)
Calendar of Events
Library Locations
Book/DVD/CD lists
Blogs and Podcasts
Facebook & Twitter links

SPL Mobile App Use by Device

SPL Mobile App Queries

Digital Book Downloads
Integrated OverDrive eBooks and eAudioBooks into SPL Mobile in July 2011
75,000 titles via OverDrive
17,180 available on 9/30/2011
3,500 eBook downloads via SPL Mobile in August 2011

OverDrive Integration

Digital Downloads 2011
423,000
?
312,000
111,000

Notifications
Library Elf (libraryelf.com)
Due dates and holds pickup via SMS, email
Manage multiple library accounts
Patrons can use without subscription ($12/yr)
SPL subscribed in August 2011 – free to patrons (> 1000)
Considering ShoutBomb (shoutbomb.com)
Notifications plus SMS-based renewals, catalog queries, ask-a-librarian

QR Codes
Very modest roll out so far
Used on “Library Closed” signs during week-long furlough
Recently piloted on book displays
Planning to use on door signs, link to Ask-a-Librarian service

Digital PicksQR Coding physical books; link to download eBooks

QR Code Scan Stats
Data collected over 2 week period

Tours
Downloadable MP3 audio tours
Dial-a-tour (piloting)

Mobile Librarians
The “get out from behind the desk” campaign
Into the stacks
Into the community
Plan: provide tablets to librarians; develop tablet-enabled ILS functions
Barcode lookup/PIN reset
Patron account management
Circulation stats

Mobilizing for Mobile: The Seattle Public Library

by Jim Loter on Oct 14, 2011

Accessibility

Categories

Tags

Upload Details

Usage Rights

1 Embed 81

Statistics

Mobilizing for Mobile: The Seattle Public Library — Presentation Transcript