Downsizing of everything
Long tail- more choices
Global + local
Consumer as co-developer
Inclusive & exclusive
Value chain disruptions
Digital + analog
My Challenge to Us!
Keep doing the 10 things that have gotten us
here: adapt, be smart, be insightful, get to
great ideas, persevere, work as a team, keep
up a good attitude, communicate, stay close
to our clients, sell!
Be curious… look for ways to help, improve,
add… don’t rely on today’s answers
Be opportunistic… clients need help – might as
well be us! Who are those clients and how
can we help?