RIDDOR is the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 which places a legal duty on employers to report work-related accidents and incidents to the Health and Safety Executive (HSE). Reportable incidents include deaths, injuries requiring more than 3 days off work to recover, and dangerous occurrences that result in no injury. Employers can make reports to the Incident Contact Centre (ICC) by phone, online form, email, fax or post to meet their RIDDOR reporting obligations. The ICC will process the report and send it to the appropriate enforcing authority.

1. By
Jim McCann

2. What is RIDDOR?
 RIDDOR stands for the Reporting of
Injuries, Diseases and Dangerous
Occurrences Regulations 1995.
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3. How does RIDDOR affect me?
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4. RIDDOR
RIDDOR places a legal duty on employers, the
self-employed and those in control of premises
to report some work-related accidents, diseases
and dangerous occurrences to the relevant
enforcing authority for their work activity. This can
be the Health and Safety Executive (HSE) or one
of the local authorities (LAs).
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5. The law requires the following work-related incidents to be reported:
 Deaths;
 Major injuries*;
 Over-3-day injuries:
where an employee or self-employed person has an accident and
the person is away from work or unable to work normally for more
than 3 days;
 Injuries to members of the public where they are taken to hospital;
 Work-related diseases*; and dangerous occurrences*:
 Where something happens that does not result in a reportable injury
but which could have done.
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6.  How do I report an injury etc?
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9. The Incident Contact Centre
(ICC), based in
Caerphilly, was launched on 1 April 2001.
The ICC allows reports to be made to one
single point, irrespective of where in England,
Wales or Scotland a company is located.
The ICC, which is a joint venture between
HSE and the LAs, is user-friendly, simple, fast
and effective.
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10. How do I use this service?
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11. BY PHONE
You can report incidents in a variety of ways
but telephoning. is the quickest and most
straightforward, with no need to fill in a report
form. (All calls charged at local rate) This
means your statutory obligations are met
with the minimum fuss and the maximum
efficiency. What could be simpler?
You will be sent a copy of the final report
for your own records - this meets your
statutory obligation to keep records of all
reportable incidents for inspection and also
allows you to correct any errors or omissions.
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12. There is no need to worry about making
another report to HSE or an LA: the ICC
takes care of that and will send your report
to the correct enforcing authority for you.
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13. The ICC
How to contact the
ICC
tel (local rate): 0845 300 9923
internet: www.riddor.gov.uk
Or link in via the HSE website:
www.hse.gov.uk
email: riddor@natbrit.com
fax (local rate): 0845 300 9924
post: Incident Contact Centre
Caerphilly Business Park
Caerphilly CF83 3GG*
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14. The ICC
The ICC is open between the hours of 0830
and 1700, Monday to Friday.
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15. Report!
You can also make a report by completing an
interactive form on the RIDDOR website (again
you will be sent a copy for your records).
Reports are also accepted via email (as an
attachment), by fax or through the post.
Remember!
 Ring!
 Report!
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16. Paper reports can be sent to your local HSE
office or local authority. These will be
forwarded to the ICC for processing.
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17. RIDDOR reporting: What if I have
comments or queries?
The ICC facility is managed through HSE.
Comments on any aspect of the service
should be addressed to the:
ICC Contract Manager
Health and Safety Executive
Operations Unit
512 Daniel House
Bootle
Merseyside L20 7HE
Tel: 0151 951 3801
Email: icc.support@hse.gsi.gov.uk
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18. MGS ACCIDENT FLOW CHART FASLANE
ACCIDENT OR NEAR MISS
YES
NO
MEDICAL ATTENTION REQUIRED
DURING WORKING HOURS
CONTACT EXT 6800
CONSIDER ISOLATING THE AREA OR EQUIPEMENT
SILENT HOURS TAKE STATEMENTS FROM WITNESSES IF APPROPRIATE
CONTACT EXT 2222
Inform the following
If appropriate
BNS Safety office ext 7009 (obtain unique COB serial No)
Contact the ICC
MGS shift controller Ext 3324
Online f2508
DNBO Ext 4005
Electronic copy of AR1 to be E mailed
To D/OIC MGS
Record incident details in the Accident Report Book B1 510
And raise an AR1 accident report form
Inform Trades Union
Safety Reps
Forward completed AR1 to
Beth Western
Review appropriate MGS risk BNS SAFETY OFFICE
Assessment and Tyne Building
Remedial actions as outlined in Sect 5 18
of AR1

19. REPORTING OF INJURIES, DISEASES AND
DANGEROUS OCCURRENCES REGULATIONS 1995
Details of what is covered by major injuries,
work-related diseases and dangerous
occurrences are provided in;
A guide to the Reporting of Injuries, Diseases
and Dangerous Occurrences Regulations 1995.
L73 (Second edition) HSE Books 1999
ISBN 0 7176 2431 5
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20. HSE priced and free publications are available by
mail order from HSE Books, PO Box 1999,
Sudbury, Suffolk CO10 2WA. Tel: 01787 881165
Fax: 01787 313995. Website: www.hsebooks.co.uk
HSE priced publications are also available from
bookshops.
For information about health and safety ring HSE’s
InfoLine Tel: 08701 545500 Fax: 02920 859260
email: hseinformationservices@natbrit.com or write
to HSE Information Services, Caerphilly Business
Park, Caerphilly CF83 3GG. You can
also visit HSE’s website: www.hse.gov.uk
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21. RIDDOR explained.
Reporting of Injuries, Diseases and
Dangerous Occurrences Regulations
leaflet HSE31(rev1) HSE Books 1999
(single copy free or priced packs of 10,
ISBN 0 7176 2441 2)
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22. ACKNOWLEDGEMENT
HSE. MISC310(rev1) 08/02 C3500
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