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 Sit with other people.
 Be ready to jot down ideas.
CREATING OUT-OF-THE-BOX THINKING FOR
STAFF & PATRON TRAINING
Creating Out-of-the-Box Thinking
for Staff & Patron Training
Interactive Session
Jill Hurst-Wahl
@jill_hw
My training experience &
how training has changed.
Gloucestershire College
https://www.flickr.com/photos/jamesclay/3509154015/
When I think of training, I
think of…
Reading
English as a second language
Financial literacy
Use of creative materials
Research methods
Gardening
…!
TRAINING IS NOT JUST ABOUT
COMPUTERS!
Different training requires different
resources or does it?
 All training is the same
 Teaches irrelevant skills
 Teaches skills that are not transferable
 Uses unfamiliar technology
 Does not allow for any relevant assessment
 The trainer is not prepared
 The learning space is inappropriate
THUMBS DOWN
 Interactive
 Scalable
 Engaging
 Individualized/
customized
 Learner focused
 Stated outcomes
 Transferable skills
 Inquiry based
 Learn something new
 Social & cultural context
 Connectivist
 Assessment
 Correct/relevant
technology
 Flexible space
 The trainer is trained
THUMBS UP!
 Clear line of sight
 Room to move
 Room to write
 Light and air
 Access to power
 Multi-purpose
 Built for interaction
THUMBS UP…
LEARNING SPACE
http://design.cmu.edu/content/facilities
 From EDUCAUSE
 Rating system & scoring guide
 http://tinyurl.com/kmwuvna
NEW!
LEARNING SPACE RATING SYSTEM
Let’s work on creating more
thumbs up.
 The type of training that you do
 The topics that you do
 Assumptions about:
 Facility
 Trainer
 Learner
FIRST…CREATE A LIST!
Second…
let’s brainstorm
BRAINSTORMING RULES FROM IDEO
1. Defer judgment
2. Encourage wild ideas
3. Build on the ideas of others
4. Stay focused on the topic
5. One conversation at a time
6. Be visual
7. Go for quantity
13
And…
Stick to the rules!
Work quickly.
No idea is refused.
OPPOSITES
What is it? You consider the exact opposite of what is
normal.
Why? It provides a different perspective and can spark
useful ideas.
Example: Rather than having the computer lab as tables
in rows, the lab is organized so that learners are paired
together. This allows them to help and teach each
other. (If you can teach it, you have learned it.)
14
Report out!
Your next steps…
THANK YOU!

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Creating Out-of-the-Box Thinking for Staff & Patron Training

  • 1.  Sit with other people.  Be ready to jot down ideas. CREATING OUT-OF-THE-BOX THINKING FOR STAFF & PATRON TRAINING
  • 2. Creating Out-of-the-Box Thinking for Staff & Patron Training Interactive Session Jill Hurst-Wahl @jill_hw
  • 3. My training experience & how training has changed.
  • 5. Reading English as a second language Financial literacy Use of creative materials Research methods Gardening …! TRAINING IS NOT JUST ABOUT COMPUTERS! Different training requires different resources or does it?
  • 6.  All training is the same  Teaches irrelevant skills  Teaches skills that are not transferable  Uses unfamiliar technology  Does not allow for any relevant assessment  The trainer is not prepared  The learning space is inappropriate THUMBS DOWN
  • 7.  Interactive  Scalable  Engaging  Individualized/ customized  Learner focused  Stated outcomes  Transferable skills  Inquiry based  Learn something new  Social & cultural context  Connectivist  Assessment  Correct/relevant technology  Flexible space  The trainer is trained THUMBS UP!
  • 8.  Clear line of sight  Room to move  Room to write  Light and air  Access to power  Multi-purpose  Built for interaction THUMBS UP… LEARNING SPACE http://design.cmu.edu/content/facilities
  • 9.  From EDUCAUSE  Rating system & scoring guide  http://tinyurl.com/kmwuvna NEW! LEARNING SPACE RATING SYSTEM
  • 10. Let’s work on creating more thumbs up.
  • 11.  The type of training that you do  The topics that you do  Assumptions about:  Facility  Trainer  Learner FIRST…CREATE A LIST!
  • 13. BRAINSTORMING RULES FROM IDEO 1. Defer judgment 2. Encourage wild ideas 3. Build on the ideas of others 4. Stay focused on the topic 5. One conversation at a time 6. Be visual 7. Go for quantity 13 And… Stick to the rules! Work quickly. No idea is refused.
  • 14. OPPOSITES What is it? You consider the exact opposite of what is normal. Why? It provides a different perspective and can spark useful ideas. Example: Rather than having the computer lab as tables in rows, the lab is organized so that learners are paired together. This allows them to help and teach each other. (If you can teach it, you have learned it.) 14