MAKING WIKIS WORK FOR YOUR PROGRAM: BRIDGING ADMINISTRATION AND INSTRUCTIONVICTORIA BADALAMENTI, DIRECTORLIZ IANNOTTI, ASS...
The English Language Center<br />The English Language Center (TELC) is the non-credit ESL program housed in the Division o...
The English Language Center<br />Our Administration<br />Eight full-time administrators<br />Four also instructors<br />Ou...
Administrative and Instructional Concerns<br />How can we streamline administrative tasks?<br />How can we successfully ke...
Wiki Projects at TELC<br />
Wikis Defined<br />What is a wiki?<br />A wiki is a website that allows users to add and update content using their local ...
The English Language Center<br />Anticipated Benefits<br />Foster collaboration <br />Build over time, new leaders emerge<...
The English Language Center<br />Three types of wikis<br /> Administrative (Task-based)<br />TELC Admin Wiki<br /> Adminis...
Task-based Collaboration<br />Administration<br />
TELC Administrative Wiki<br />Purpose<br />Create an online collaborative environment<br />Streamline document drafting an...
TELC Administrative Wiki<br />Implementation<br />Started with one small project <br />Invited staff, everyone signed in<b...
TELC Administrative Wiki<br />Successes<br />Reduced need for real-time meeting<br />Reduced need to stay abreast of long ...
TELC Administrative Wiki<br />Limitations<br />Confusion about accessing the wiki<br />Reluctance to use it as a drafting ...
Practice-based Collaboration<br />From Administration to Instruction<br />
TELC Media Center Wiki<br />Purpose<br />The TELC Media Center<br />Improve communication with enormous adjunct faculty<br...
TELC Media Center Wiki<br />Implementation<br />Created Media Center wiki<br />Posted resources and invited faculty via e-...
TELC Media Center Wiki<br />Successes<br />Reduced need for real-time training<br />Reduced need to respond directly to in...
TELC Media Center Wiki<br />Limitations<br />Faculty confusion about accessing the wiki<br />Faculty reluctance to use it ...
Knowledge-based Collaboration<br />Instruction<br />
Class Wikis<br />Purpose<br />Develop language skills, both productive and receptive<br />Create collaborative community<b...
Class Wikis<br />Implementation <br />NOW<br />Blogs are more popular with TELC Instructors<br /><ul><li>More familiar</li...
Faculty now use Media Center wiki for collaboration, sharing resources, natural to use with classes</li></ul>Natural progr...
Class Wikis<br />Anticipated Benefits<br /><ul><li>Increase engagement
Create visible learning
Create learning community, foster collaboration
Develop tech savvy pre-college students</li></ul>A sample page…<br />
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Iannotti wiki 05

  1. 1. MAKING WIKIS WORK FOR YOUR PROGRAM: BRIDGING ADMINISTRATION AND INSTRUCTIONVICTORIA BADALAMENTI, DIRECTORLIZ IANNOTTI, ASSOCIATE DIRECTORHEATHER BARIKMO, INSTRUCTIONAL TECHNOLOGY COORDINATORTHE ENGLISH LANGUAGE CENTER AT LAGUARDIA COMMUNITY COLLEGECUNY IT ConferenceDecember 4, 2009<br />
  2. 2. The English Language Center<br />The English Language Center (TELC) is the non-credit ESL program housed in the Division of Adult & Continuing Education at LaGuardia Community College.<br />Our Programs<br />Intensive (academic) and non-intensive English<br />Focus on all four language skills<br />Specialized workshops (i.e., TOEFL, Business English)<br />
  3. 3. The English Language Center<br />Our Administration<br />Eight full-time administrators<br />Four also instructors<br />Our Faculty<br />80-90 part-time adjunct faculty per semester<br />Most adjuncts count TELC as just one of their teaching locations<br />Our Students<br />1400-1600 international and immigrant students per semester<br />Many transition to credit programs throughout CUNY<br />
  4. 4. Administrative and Instructional Concerns<br />How can we streamline administrative tasks?<br />How can we successfully keep administrators abreast of changes in technology and their effects on classroom instruction?<br />How can administrators best support a large and busy adjunct pool?<br />How can we best influence the use of technology in our classes?<br />
  5. 5. Wiki Projects at TELC<br />
  6. 6. Wikis Defined<br />What is a wiki?<br />A wiki is a website that allows users to add and update content using their local web browsers. Wikis are created by a collaborative effort of the site visitors. <br />Examples: Wikipedia, Wiktionary<br />Platforms: PBWorks, Wetpaint, MediaWiki, Wikispaces<br />How we learned about wikis<br />LaGuardia Center for Teaching and Learning<br />Web 2.0 Seminar<br />
  7. 7. The English Language Center<br />Anticipated Benefits<br />Foster collaboration <br />Build over time, new leaders emerge<br />Allow participants to construct needs, directions, knowledge<br />Build content progressively and incrementally; process-oriented<br />Save time<br />
  8. 8. The English Language Center<br />Three types of wikis<br /> Administrative (Task-based)<br />TELC Admin Wiki<br /> Administration to Faculty (Practice-based)<br />Media Center Wiki<br /> Instructional (Knowledge-based)<br />Class Wikis<br />
  9. 9. Task-based Collaboration<br />Administration<br />
  10. 10. TELC Administrative Wiki<br />Purpose<br />Create an online collaborative environment<br />Streamline document drafting and management<br />Provide asynchronous meeting space to reduce need for real-time meetings<br />Encourage all staff to take role as project managers<br />Save time<br />
  11. 11. TELC Administrative Wiki<br />Implementation<br />Started with one small project <br />Invited staff, everyone signed in<br />Color coded comments (key on each page)<br />A sample page…<br />
  12. 12. TELC Administrative Wiki<br />Successes<br />Reduced need for real-time meeting<br />Reduced need to stay abreast of long email chains<br />All administrators could post to site (bypass of webmaster)<br />Starting small helped with comfort level<br />
  13. 13. TELC Administrative Wiki<br />Limitations<br />Confusion about accessing the wiki<br />Reluctance to use it as a drafting space<br />Lingering preference for email chains<br />Blocking of co-editors<br />Editing challenges<br />Ability to overwrite one another<br />Email comes to you, you must go to wiki.<br />
  14. 14. Practice-based Collaboration<br />From Administration to Instruction<br />
  15. 15. TELC Media Center Wiki<br />Purpose<br />The TELC Media Center<br />Improve communication with enormous adjunct faculty<br />Support faculty with guidance and training<br />Provide specialized faculty development opportunities <br />Create a repository of resources<br />Share best teaching practices<br />
  16. 16. TELC Media Center Wiki<br />Implementation<br />Created Media Center wiki<br />Posted resources and invited faculty via e-mail<br />Used it to facilitate workshops<br />Publicized through e-mails, memos<br />A sample page…<br />
  17. 17. TELC Media Center Wiki<br />Successes<br />Reduced need for real-time training<br />Reduced need to respond directly to individual faculty requests<br />Ease of maintenance vs. traditional website (bypass of webmaster)<br />Faculty can post their own materials<br />Faculty can respond to postings and engage with site<br />
  18. 18. TELC Media Center Wiki<br />Limitations<br />Faculty confusion about accessing the wiki<br />Faculty reluctance to use it as a collaborative space<br />Increased demand for materials<br />Faculty report time limitations<br />
  19. 19. Knowledge-based Collaboration<br />Instruction<br />
  20. 20. Class Wikis<br />Purpose<br />Develop language skills, both productive and receptive<br />Create collaborative community<br />Employ connectivist approach to learning<br />Make it fun and interesting for students <br /> (break up the routine)<br />
  21. 21. Class Wikis<br />Implementation <br />NOW<br />Blogs are more popular with TELC Instructors<br /><ul><li>More familiar</li></ul>Student-authored wikis<br /><ul><li>Collaboration only via comment feature</li></ul>FUTURE<br /><ul><li>Classroom practice the last step
  22. 22. Faculty now use Media Center wiki for collaboration, sharing resources, natural to use with classes</li></ul>Natural progression: wiki participant  wiki facilitator<br />
  23. 23. Class Wikis<br />Anticipated Benefits<br /><ul><li>Increase engagement
  24. 24. Create visible learning
  25. 25. Create learning community, foster collaboration
  26. 26. Develop tech savvy pre-college students</li></ul>A sample page…<br />
  27. 27. Class Wikis<br />Anticipated Limitations<br />Tech learning curve (instructors and students)<br />Some students “turned off” by too much technology in their ESL class<br />Editing and locking page concerns<br />Evaluation of language development<br />
  28. 28. <ul><li>Start small
  29. 29. Set guidelines (color codes)
  30. 30. Create peer training system
  31. 31. Alternate project leaders/page maintainers
  32. 32. Choose tasks or topics that are meaningful
  33. 33. Create incentives for members to “buy in”
  34. 34. Acknowledge achievements on wiki</li></ul>Recommendations<br />
  35. 35. Your Turn<br />With two colleagues, discuss a project in your office<br />or classroom for which you might use a wiki.<br />Consider these questions:<br />What is the goal of the project?<br />How many participants would be working on it?<br />How would you encourage them to use the wiki?<br />What guidelines would you set?<br />How much time would it take?<br />
  36. 36. Contact Us<br />Liz Iannotti eiannotti@lagcc.cuny.edu<br />Heather Barikmo hbarikmo@lagcc.cuny.edu<br />

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