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Class notes week 12

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    Class notes   week 12 Class notes week 12 Presentation Transcript

    • Hospitality Facilities Design and Planning Week 12 Organization of the Maintenance Department
    • Overview
      • Class discussion on Maintenance Department
      • Project
        • Presentation by teams on progress
        • Water Conservation Plan presentations
    • Roles of the Maintenance Department
      • What is maintenance?
      • What is repair?
      • Is one more important that the other?
    • http://www.youtube.com/watch?v=GCkm7lYnMIo
    • How many politicians does it take to change a light bulb ?
    • Two. One to change it, and another one to change it back again.
    • The 80/20 Rule for Hotel Maintenance: 80 percent of your maintenance activities should be proactive in nature and only 20 percent should be doing unplanned maintenance items.
      • Routine maintenance: regular upkeep
      • Preventive maintenance
        • Guestroom maintenance
        • Scheduled maintenance
        • Predictive maintenance (more high tech)
      • Emergency maintenance: costly and disruptive
    • Disruption
      • Keep room in service ($$)
        • What is OOO
        • Example
    • Guestroom Maintenance
      • Regular Rooms inspection program:
        • Housekeeping
        • Maintenance
    •  
    • http://www.youtube.com/watch?v=qETkvtPDYBk Preventive Maintenance
    • Good article: http://www.hotel-online.com/Trends/Payne/Articles/Maintenance_Repairs.htm
    • Work Order system
      • Who reports problem:
        • Guest
        • Housekeeping
    • Hotel Organization Chart
    •  
    •  
    • From last week…
      • Water Conservation Plan for project hotel
    • Next Class Guest Speaker: Rolf Kielman – Architect, Partner at TruexCullins www.truexcullins.com
    •