Prospect of eGovernment Application How Semantic Interoperability using OASIS SET TC will improve Collaboration of eGovern...
What's inside <ul><li>Who we are
What we do
What is eGovernment?
State of Affairs
Why (semantic) interoperability is an issue
Prospect for Application </li></ul>In Brief!
SET TC – eGov Application <ul><li>Who we are </li></ul>
Who we are <ul><li>Danube University Krems, Austria </li><ul><li>Single Post-grad University in Austria
Here you get a MSc, MBA, LL.M
PhD in cooperation with Univ. Leeds, UK </li></ul><li>Department of Governance and Public Administration </li><ul><li>Cent...
Center for Applied Informatics
Center for E-Government </li></ul></ul>My workplace
SET TC – eGov Application <ul><li>What we do </li></ul>
What we do <ul><li>Center for European Public Administration </li><ul><li>European eGovernment Awards 2007
Course “Master of Public Administration (MPA)”
International focus, primarily on the social aspects of New Public Management in the European Community </li></ul></ul>
What we do <ul><li>Center for eGovernment </li><ul><li>Course “Professional MSc E-Government (MSc)”
Participation in various national and international eGovernment (related) Projects
Research in eGovernment </li><ul><li>Inclusion and Participation and their impacts on the electronic society
Incorporation of so called “Web 2.0” technologies in decision making processes
Establishment of eGovernment in small and medium sized communities </li></ul><li>Head of Center is also employed at Austri...
SET TC – eGov Application <ul><li>What is eGovernment? </li></ul>
What is eGovernment? <ul><li>It's all about getting Business, Citizen, Intermediaries  (Bank, Security Agencies) and Gover...
Different “levels” of eGovernment: </li></ul><ul><li>Electronic Communication is in use within Public Administration as we...
SET TC – eGov Application <ul><li>State of Affairs
(Or Why Things Matter) </li></ul>
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Semantic challenges in eGovernment Interoperability

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Semantic challenges in eGovernment Interoperability

  1. 1. Prospect of eGovernment Application How Semantic Interoperability using OASIS SET TC will improve Collaboration of eGovernment Applications Johann Höcht, research fellow, Danube University Krems [email_address] www.donau-uni.ac.at/egov
  2. 2. What's inside <ul><li>Who we are
  3. 3. What we do
  4. 4. What is eGovernment?
  5. 5. State of Affairs
  6. 6. Why (semantic) interoperability is an issue
  7. 7. Prospect for Application </li></ul>In Brief!
  8. 8. SET TC – eGov Application <ul><li>Who we are </li></ul>
  9. 9. Who we are <ul><li>Danube University Krems, Austria </li><ul><li>Single Post-grad University in Austria
  10. 10. Here you get a MSc, MBA, LL.M
  11. 11. PhD in cooperation with Univ. Leeds, UK </li></ul><li>Department of Governance and Public Administration </li><ul><li>Center for European Public Administration
  12. 12. Center for Applied Informatics
  13. 13. Center for E-Government </li></ul></ul>My workplace
  14. 14. SET TC – eGov Application <ul><li>What we do </li></ul>
  15. 15. What we do <ul><li>Center for European Public Administration </li><ul><li>European eGovernment Awards 2007
  16. 16. Course “Master of Public Administration (MPA)”
  17. 17. International focus, primarily on the social aspects of New Public Management in the European Community </li></ul></ul>
  18. 18. What we do <ul><li>Center for eGovernment </li><ul><li>Course “Professional MSc E-Government (MSc)”
  19. 19. Participation in various national and international eGovernment (related) Projects
  20. 20. Research in eGovernment </li><ul><li>Inclusion and Participation and their impacts on the electronic society
  21. 21. Incorporation of so called “Web 2.0” technologies in decision making processes
  22. 22. Establishment of eGovernment in small and medium sized communities </li></ul><li>Head of Center is also employed at Austrian Chancellory, Section I: Law, Organization, international Affairs </li><ul><li>Leader of two Work groups: “eDemocracy”, “eGovernment Education” </li></ul></ul></ul>
  23. 23. SET TC – eGov Application <ul><li>What is eGovernment? </li></ul>
  24. 24. What is eGovernment? <ul><li>It's all about getting Business, Citizen, Intermediaries (Bank, Security Agencies) and Government (“The State”) electronically together.
  25. 25. Different “levels” of eGovernment: </li></ul><ul><li>Electronic Communication is in use within Public Administration as well as to Business Agencies </li></ul>increasing intensity level Information Participation Decision support (eg. eVoting)
  26. 26. SET TC – eGov Application <ul><li>State of Affairs
  27. 27. (Or Why Things Matter) </li></ul>
  28. 28. State of Affairs and Triggers <ul><li>eGovernment clearly is still in its infancy
  29. 29. Increased penetration will not only come over time but ...
  30. 30. First the Cons </li><ul><li>Completely different notions of required security </li><ul><li>Slovenia: Certificate on Laptop for identification
  31. 31. Austria: Citizen ID-Card with special Certificate and Security Layer Software </li></ul><li>Different cultural perception </li><ul><li>Sweden: See your neighbors income online
  32. 32. Austria: Indisputable! </li></ul><li>There is no consensus within the EU how governmental eServices should be interoperable </li></ul></ul>
  33. 33. State of Affairs and Triggers <ul><li>But now the Pros
  34. 34. International </li><ul><li>egovernment Strategy of the USA in 2003
  35. 35. More than 100 online services on usa.gov </li></ul><li>EU </li><ul><li>ICT PSP Large scale Pilots </li><ul><li>STORK for eID: bridge the gap between the various authentication and identification frameworks now in use
  36. 36. PEPPOL: to foster eProcurement (Pan European Public Procurement OnLine) </li></ul><li>Directive on services in the internal [EU] market </li><ul><li>Potentially the largest impact on how we perceive governmental services now in the EU </li></ul></ul></ul>
  37. 37. State of Affairs and Triggers <ul><li>EU </li><ul><li>National legal e-votes in Estonia held for the second time
  38. 38. Slovenia One Stop Shop: It takes a maximum of four days and requires you nothing but an online application form to open a business
  39. 39. Austria received for the second time in consecutive the #1 place in EU eGovernment ranking
  40. 40. i2010 initiative: EU policy framework for the information society and media </li><ul><li>promotes the positive contribution that information and communication technologies (ICT) can make to the economy, society and personal quality of life
  41. 41. http://ec.europa.eu/information_society/eeurope/i2010/strategy/index_en.htm </li></ul></ul></ul>
  42. 42. SET TC – eGov Application <ul><li>Why (semantic) interoperability is an issue </li></ul>
  43. 43. Why (semantic) interoperability is an issue <ul><li>So where does all the semantic come into play?
  44. 44. Nowadays eGovernment Applications often serve a very special purpose
  45. 45. Lots of legacy systems, grown over time </li><ul><li>Big advantage for new, Eastern European EU member states: no legacy! </li></ul><li>Interfaces sometimes proprietary, but most of the time with XML interface
  46. 46. Austria: EDIAKT II (Schema) specification </li></ul>
  47. 47. Why (semantic) interoperability is an issue <ul><li>The (historic) distinction between “governmental” and “business” is largely vanishing as business becomes more and more “incorporated”
  48. 48. Governmental eServices face the same challenges as business eServices </li><ul><li>although often further restricted by legal framework and federal decentralization / organization </li></ul></ul>
  49. 49. Why (semantic) interoperability is an issue <ul><li>Governments are mostly strictly hierarchically organized
  50. 50. Within an hierarchy level often same system or consensus </li><ul><li>Here: Minor to none interoperability issues </li></ul></ul>G2G State State State
  51. 51. Why (semantic) interoperability is an issue <ul><li>But: G2C, G2I, G2B (and vice versa) and G2G on different federal levels
  52. 52. Different federal levels </li><ul><li>Country
  53. 53. Federal State
  54. 54. Community
  55. 55. other countries, other hierarchy levels </li></ul><li>Lots of different systems
  56. 56. Lots of interfaces
  57. 57. Lots of entities which are “similar” but not the same </li></ul>
  58. 58. Why (semantic) interoperability is an issue G2I G2B G2C G2G Communication between all partners
  59. 59. Why (semantic) interoperability is an issue <ul><li>Different interface definitions (Schemas) </li></ul>G2I G2B G2C G2G Communication between all partners State State
  60. 60. Why (semantic) interoperability is an issue <ul><li>Different interface definitions (Schemas) </li></ul>Communication between administrative hierarchy levels G2G Community G2I G2B G2C Communication between all partners G2G State G2G Country
  61. 61. SET TC – eGov Application <ul><li>Prospect for Application </li></ul>
  62. 62. Prospect for Application <ul><li>There are already a lot of interfaces within a nation
  63. 63. Within the EU, the situation is undefined, although some babysteps are undertaken and “awareness” is made </li><ul><li>ICT PSP “STORK” eID Large scale pilot
  64. 64. IDABC Programme </li></ul><li>Aside specific data, the interfaces mostly deal with very similar entities (PersonDetails, Address, etc.)
  65. 65. Although UN CEFACT Core Components are not yet widely adopted </li></ul>
  66. 66. Prospect for Application <ul><li>The future is bright </li><ul><li>In Denmark, Sweden and Norway, UBL is compulsory for sending invoices to the public administration </li></ul></ul>CEN/ISSS to address UBL-UN/CEFACT convergence for eProcurement 22 February 2007 - EU Institutions - eProcurement / Infrastructure and Interoperability. &quot;UBL is compulsory in Denmark for sending invoices to the public administration. This approach has also been taken in Sweden and in Norway. Therefore, UBL is getting critical mass as &quot;the standard for eProcurement&quot; in Europe. On 11 May 2007, CEN/ISSS will launch a project (&quot;workshop&quot; in the CEN terminology) on &quot;Interoperability in the implementation of eProcurement in Europe&quot; which will contribute to the development of UBL and the convergence with UN/CEFACT specifications... <ul><ul><li>EU IDABC Programme strictly spurs adherence to standards in eGovernment interoperation and advises to use UN/CEFACT CC where appropriate </li></ul></ul>
  67. 67. Prospect for Application <ul><li>Any Projects in sight to use outcome of SET TC in eGovernment area? </li><ul><li>We as the center for eGovernment are helping a community driven electronic act project (DE: ELAK, Elektronischer Akt) to start automatic data exchange with the federal state level </li><ul><li>Far more but a DMS; Communication center with strong aspects of knowledge management
  68. 68. Based on MS Sharepoint portal technology </li></ul><li>Interfaces on both sides are well described, but distinct
  69. 69. “federal issues” and “good will”, besides technical questions are a concern in many eGov projects
  70. 70. Possible use of SET TC Methodology </li></ul></ul>
  71. 71. Links and further reading <ul><li>http://www.heise.de/english/Standardization-cuts-e-government-costs--/newsticker/news/52708
  72. 72. EU IDABC Programme: http://ec.europa.eu/idabc/en/chapter/3
  73. 73. UN/CEFACT Process Group #19: eGov http://www.uncefactforum.org/TBG/TBG19/tbg19.htm
  74. 74. EDIFAKT II spec: http://reference.e-government.gv.at/Veroeffentlichte_Entwuerfe.601.0.html </li></ul>
  75. 75. Thank you for your interest! <ul><li>Any questions?
  76. 76. Discussion </li></ul>

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