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How to Support Complex Organizational Transformations in Healthcare?
Using Realistic Simulations in Participatory Workshops
Functionalistic Approaches Dominate in design and implementation
-> Integration of Functionalistic and Interpretive approach
Simulation is traditionally used as a method to quantitatively analyse performance issues and improvement opportunities
-> The use of simulation in participative and collaborative workshop settings
Simulation traditionally uses mathematical models of reality with several assumptions and constraints
-> Higly accurate models based on real world data from planning systems and future organization layout
Rothengatter, Diederik; Katsma, Christiaan; and Hillegersberg, Jos van, "Simulation As a Method To Support Complex
Organizational Transformations in Healthcare" (2010). AMCIS 2010 Proceedings. Paper 554.