Ppt dce-pg - leadership retreat - oak brook 4-30-10

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DCE Leadership Retreat: Fri

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Ppt dce-pg - leadership retreat - oak brook 4-30-10

  1. 1. American Dietetic Association<br />DIABETES CARE & EDUCATION PRACTICE GROUP<br />LEADERSHIP RETREAT<br />Written & Facilitated by:<br />Michele C. Wierzgac“Helping People Build Business Skills”<br />©2010 Michele & Company® All Rights Reserved<br />
  2. 2. <ul><li>Take phone calls and texting completely outside of our meeting space.
  3. 3. Raise your hand to speak – you will be acknowledged – you will then speak in turn.
  4. 4. Ask questions
  5. 5. Feel free to brainstorm “what if….”</li></ul>RESPECT<br />©2010 Michele & Company® All Rights Reserved<br />
  6. 6. <ul><li>Identify leadership characteristics of an executive committee liaison.
  7. 7. Understand the DCE Practice Group Strategic Plan.
  8. 8. Determine leadership roles, responsibilities, and expected results within the strategic plan.</li></ul>OBJECTIVES<br />©2010 Michele & Company® All Rights Reserved<br />
  9. 9. <ul><li>Name, Organizations
  10. 10. Title, Business
  11. 11. # of year
  12. 12. Leadership Roles
  13. 13. Why are you volunteering?
  14. 14. Something we don’t know!</li></ul>INTROUDCTIONS<br />©2010 Michele & Company® All Rights Reserved<br />
  15. 15. About You….<br /><ul><li>Why did you take this role?</li></ul> Believe in the Mission, Learn, Serve (Contribute, Give Back) Network, Asked<br /><ul><li>What do you want to obtain from your leadership role?</li></ul> Knowledge, Share, Leadership Skills, Job well-done<br /><ul><li>What do you think will be your most difficult responsibility?</li></ul> Time constraints, Accountability, Trust, Techno-phobic, Communicating Effectively, New Ideas<br />SURVEY<br />©2010 Michele & Company® All Rights Reserved<br />
  16. 16. About The Organization….<br /><ul><li>How can we help you to fulfill your responsibilities?</li></ul> Clear Direction, Communication, Realistic Goals, Resources, Ideas, Leadership Training, Advanced Notice<br /><ul><li>How can we improve our technology?</li></ul> Expand website and social media, More Training, Field Testing Prior To Implementation, Easier List Serve, <br />SURVEY<br />©2010 Michele & Company® All Rights Reserved<br />
  17. 17. About The Organization….<br /><ul><li>I believe our DCE-Practice Group does well in:</li></ul> Great Member Benefits, Mentoring, Newsletter, ListServe,<br /> Grooming Leaders, Engaging Members, Education Materials, Technology, Accomplishing Mission/Goals<br /><ul><li>Our greatest challenge(s):</li></ul> More Members, Member Benefits + Fiscally Responsible, Leadership Recruitment, More Collaboration With Healthcare Professionals, Competition, Technology Changes, Meeting Needs Of Younger Members <br />SURVEY<br />©2010 Michele & Company® All Rights Reserved<br />
  18. 18. Ratings….<br />DCE Practice Group has respect for diversity and cultural differences. <br />Average Score: 4.6 <br /> <br />We are willing to take risks in an effort to improve. <br />Average Score: 4.0 <br /> <br />Our Leadership learns from their mistakes and is open to constructive feedback. <br />Average Score: 4.5 <br /> <br />Our leadership is committed to and values coaching and training. <br />Average Score: 4.5<br /> <br />I am receiving mentoring and coaching to assist me in my position. <br />Average Score: 4.25 <br />SURVEY<br />©2010 Michele & Company® All Rights Reserved<br />
  19. 19. American Dietetic Association<br />DIABETES CARE & EDUCATION PRACTICE GROUP<br />LEADERSHIP DEVELOPMENT<br />Written & Facilitated by:<br />Michele C. Wierzgac“Helping People Build Business Skills”<br />©2010 Michele & Company® All Rights Reserved<br />
  20. 20. TRYING SOMETHING NEW<br />FLEXIBILITY<br />ACTION PLAN<br />YOU’RE NOT ALONE<br />FORMER PEERS<br />ESTABLISHING CREDIBILITY<br />RESPONSIBILITIES TO MANAGEMENT<br />RESPONSIBILITIES OF LEADER<br />TRANSITION<br />PAST SUCCESS<br />©2010 Michele & Company® All Rights Reserved<br />
  21. 21. <ul><li>How many of you knew?
  22. 22. How many of you were surprised?</li></ul>PAST SUCCESS<br />You must have done something right along the way.<br />©2010 Michele & Company® All Rights Reserved<br />
  23. 23. <ul><li>List the jobs you have held in the past where you had no direct reports.
  24. 24. What skills and talents did you acquire in these roles that enabled you to excel?</li></ul>PAST SUCCESS<br />Common mistake is to continue performing <br />as an individual contributor.<br />©2010 Michele & Company® All Rights Reserved<br />
  25. 25. <ul><li>Why do you think a new leader would be tempted to continue doing the work as an individual contributor?</li></ul>TRANSITION<br /><ul><li>What signs would indicate a new leader has reverted back to individual contributor work?</li></ul>©2010 Michele & Company® All Rights Reserved<br />
  26. 26. <ul><li>What are some of the roles that you must play as a leader?
  27. 27. Which of these roles is most important? Why?</li></ul>TRANSITION<br /><ul><li>What would contribute to a team wanting a leader to succeed?</li></ul>©2010 Michele & Company® All Rights Reserved<br />
  28. 28. <ul><li>Leaders take risks
  29. 29. Leaders challenge systems
  30. 30. Leaders are adventuresome</li></ul>TRYING SOMETHING NEW<br /><ul><li>Leaders try new directions and ideas
  31. 31. Leaders learn from mistakes</li></ul>©2010 Michele & Company® All Rights Reserved<br />
  32. 32. LEADERS <br />THINK<br />DIFFERENT(LY)<br />TRYING SOMETHING NEW<br />©2010 Michele & Company® All Rights Reserved<br />
  33. 33. ©2010 Michele & Company® All Rights Reserved<br />
  34. 34. ACTIVITY<br /><ul><li>Walk up to a person and ask them “what is their ultimate dream.”
  35. 35. Walk up to a person(s) and ask them what they are doing and how they like what they are doing.</li></ul>TRYING SOMETHING NEW<br />©2010 Michele & Company® All Rights Reserved<br />
  36. 36. <ul><li>How did you feel and what did you think when I gave you the directions?
  37. 37. What happened as you followed these directions?</li></ul>TRYING SOMETHING NEW<br /><ul><li>How did others respond to you?</li></ul>©2010 Michele & Company® All Rights Reserved<br />
  38. 38. TAKES:<br /><ul><li>Practice
  39. 39. Experience
  40. 40. Accountability</li></ul>RESPONSIBILITIES OF A LEADER<br />LEADERSHIP SKILLS:<br /><ul><li>People Management
  41. 41. Staffing
  42. 42. Hiring
  43. 43. Selecting
  44. 44. Coaching
  45. 45. Strategic Thinking
  46. 46. Vision
  47. 47. Listening
  48. 48. Managing change
  49. 49. Conflict</li></ul>©2010 Michele & Company® All Rights Reserved<br />
  50. 50. Take on additional responsibilities:<br /><ul><li>Set team goals
  51. 51. Hold team members accountable
  52. 52. Provide proper training for the team</li></ul>RESPONSIBILITIES OF A LEADER<br />©2010 Michele & Company® All Rights Reserved<br />
  53. 53. What other team responsibilities do you have as a leader?<br />RESPONSIBILITIES OF A LEADER<br />©2010 Michele & Company® All Rights Reserved<br />
  54. 54. “Throw management under the bus....”<br /><ul><li>What does this mean?
  55. 55. Have you ever thrown management under the bus as an individual contributor?</li></ul>RESPONSIBILITIES TO MANAGEMENT<br />©2010 Michele & Company® All Rights Reserved<br />
  56. 56. <ul><li>Management decisions need to be supported by you.
  57. 57. What can you do as a leader to support decisions made by the management team?</li></ul>RESPONSIBILITIES TO MANAGEMENT<br /><ul><li>What is the risk of not supporting management decisions?</li></ul>©2010 Michele & Company® All Rights Reserved<br />
  58. 58. <ul><li>Discuss a management decision you did not agree with when you had no direct reports.
  59. 59. What was your response when you were an individual contributor? </li></ul>RESPONSIBILITIES TO MANAGEMENT<br /><ul><li>How would you respond differently to this same decision as a leader?
  60. 60. What actions would you take to support this decision and help your team support this decision?</li></ul>©2010 Michele & Company® All Rights Reserved<br />
  61. 61. <ul><li>Expertise
  62. 62. Energy
  63. 63. Conviction
  64. 64. Composure
  65. 65. Trust
  66. 66. Appearance
  67. 67. Approachability
  68. 68. Authenticity</li></ul>ESTABLISHING CREDIBILITY<br />“You must earn credibility, not expect it.”<br />©2010 Michele & Company® All Rights Reserved<br />
  69. 69. <ul><li>What are some techniques you can use to establish credibility with your team and the management team?
  70. 70. What do you want to AVOID doing that might damage your credibility with your team?</li></ul>ESTABLISHING CREDIBILITY<br /><ul><li>What do you want to AVOID doing that might damage your credibility with the management team?</li></ul>©2010 Michele & Company® All Rights Reserved<br />
  71. 71. <ul><li>Flexible does not mean lenient
  72. 72. Modify your leadership methods – situational leadership</li></ul>FLEXIBILITY<br /><ul><li>When might you have a flexible leadership style?</li></ul>©2010 Michele & Company® All Rights Reserved<br />
  73. 73. <ul><li>Discuss the challenges you face in leading volunteers with significant experience vs. little experience</li></ul>FLEXIBILITY<br />©2010 Michele & Company® All Rights Reserved<br />
  74. 74. <ul><li>Brainstorm people or groups within or outside of your organization who can help you succeed.</li></ul>YOU’RE NOT ALONE<br /><ul><li>What other resources can you tap into that will help you succeed in your leadership role?</li></ul>©2010 Michele & Company® All Rights Reserved<br />
  75. 75. TIPS<br /><ul><li>Apply a more professional approach.
  76. 76. Never give a former peer special treatment.
  77. 77. Give recognition to everyone who does a good job.
  78. 78. Avoid group activities that may put you in jeopardy of crossing the line.</li></ul>FORMER PEERS<br />©2010 Michele & Company® All Rights Reserved<br />
  79. 79. <ul><li>Establish your authority.
  80. 80. Setup reasonable standards and limits for your team.
  81. 81. Get results through your team.
  82. 82. Make quality and productivity part of every project and decision.</li></ul>ACTION PLAN<br /><ul><li>Be confident.
  83. 83. Be credible.</li></ul>Be an authentic person.<br />©2010 Michele & Company® All Rights Reserved<br />
  84. 84. TRYING SOMETHING NEW<br />FLEXIBILITY<br />ACTION PLAN<br />YOU’RE NOT ALONE<br />FORMER PEERS<br />ESTABLISHING CREDIBILITY<br />RESPONSIBILITIES TO MANAGEMENT<br />RESPONSIBILITIES OF LEADER<br />TRANSITION<br />PAST SUCCESS<br />©2010 Michele & Company® All Rights Reserved<br />
  85. 85. THANK YOU!<br />Michele C. Wierzgac“Helping People Build Business Skills”<br />(708) 598-6600<br />michele@micheleandco.com<br />
  86. 86. <ul><li>Understand the DCE Practice Group Strategic Plan.
  87. 87. Determine leadership roles, responsibilities, and expected results within the strategic plan.</li></ul>STRATEGIC PLAN<br />©2010 Michele & Company® All Rights Reserved<br />
  88. 88. <ul><li>Customer Focus (Internal & External) - Meet the needs and exceed the expectations of all customers.
  89. 89. Social Responsibility - Make decisions with consideration for inclusivity as well as public policy, cultural, economic, social, and environmental implications.
  90. 90. Development - Advocate the development of expertise of the Registered Dietitian specializing in the field of Pre-Diabetes and Diabetes Self Management Education.</li></ul>VALUES<br />©2010 Michele & Company® All Rights Reserved<br />
  91. 91. <ul><li>Innovation- Embrace change and lead the organization utilizing strategic thinking.
  92. 92. Integrity - Act ethically with accountability for life-long learning and commitment to excellence.
  93. 93. Collaboration & Collegiality - Seek opportunities to share expertise with our domestic & global stakeholders.</li></ul>VALUES<br />©2010 Michele & Company® All Rights Reserved<br />
  94. 94. Understand the DCE Practice Group Strategic Plan.<br /><ul><li>Goal #1 – Sustain and grow a high level of satisfaction and retention among members.
  95. 95. Goal # 2 – Advance DCE’s unique position as the authority in nutrition and diabetes prevention, education, and management.</li></ul>Determine leadership roles<br />Determine responsibilities<br />Establish expected results<br />STRATEGIC PLAN<br />©2010 Michele & Company® All Rights Reserved<br />
  96. 96. THANK YOU!<br />Michele C. Wierzgac“Helping People Build Business Skills”<br />(708) 598-6600<br />michele@micheleandco.com<br />
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