Gaming As elearning Tool

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Light presentation about Games and their use in elearning. The work is presented by Tata Interactive; the elearning company.

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Gaming As elearning Tool

  1. 1. Your Industry Faces Challenges Rapidly changing business needs Higher service level benchmarks Reducing Time-to-competence Changing demographics Need for a multi-skilled workforce High attrition
  2. 2. Introducing Game Based Learning (GamBL™)
  3. 3. GamBLs™ Philosophy <ul><li>&quot;Play is an important part of the learning experience. When we enjoy learning, we learn better&quot; </li></ul><ul><li>- Rose and Nicholl </li></ul><ul><li>“ People rarely succeed in what they are doing unless they have fun in what they are doing . ” </li></ul><ul><li>– Dale Carnegie </li></ul><ul><li>“ Game based learning is ideal for material </li></ul><ul><li>that is not intrinsically motivating to anyone </li></ul><ul><li>but needs to be learnt.” </li></ul><ul><li>– Mark Prensky </li></ul>
  4. 4. GamBLs™ Pitch Active participation Passive involvement “ I want to finish this game… and play again !” “ I have to finish this training !” Intrinsic Motivation: Just the game and my skills Extrinsic Motivation: Trainer, Boss, Career May be enforced, but is also “fun”: achieves user buy-in Natural resistance to “enforced” training: may not achieve user buy-in Exciting, immersive environments Dull, boring material The GamBL Way The Traditional Way
  5. 5. GamBLs™ (P 3 ) Instructional Model GamBLs™ System PLAY PRACTICE PERFECT
  6. 6. International Recognition <ul><li>World Wide Learn identifies Game Based Learning as one of the “… ten vital trends that will influence the growth of e-learning over the next ten years .“ </li></ul><ul><li>http://www.worldwidelearn.com/elearning-industry/trends.htm </li></ul>
  7. 7. Banking on GamBLs™
  8. 8. Banking Knowledge <ul><li>Examples: Induction, Policies, Regulations, KYC </li></ul><ul><li>Potential: All Employees </li></ul><ul><li>Possible Game Styles: Game show competitions, Action, Spots games </li></ul>
  9. 9. Banking Processes And Procedures <ul><li>Examples: Document Verification, Legal and Regulatory Compliance, Banking Transactions </li></ul><ul><li>Potential: Employees (Front-end staff, managers, support staff) </li></ul><ul><li>Possible Game Styles: Sequencing games, Strategy games, Adventure games, Simulation games </li></ul>
  10. 10. Product Knowledge <ul><li>Examples: New Products and Services like Loans, Credit Cards </li></ul><ul><li>Potential: Front-end staff, Sales force, Managers, Support staff, New employee, Customers </li></ul><ul><li>Possible Game Styles: Persistent state games, Role-play games, Adventure games, Detective games </li></ul>
  11. 11. Software Skills <ul><li>Examples: Customized banking software, SAP </li></ul><ul><li>Potential: Employees (Front-end staff, managers, sales force, support staff) </li></ul><ul><li>Possible Game Styles: Simulation games </li></ul>
  12. 12. Soft-Skills <ul><li>Examples: Tele-marketing, Customer Service, Sales training </li></ul><ul><li>Potential: Employees (Front-end staff, managers, support staff) </li></ul><ul><li>Possible Game Styles: Role playing games </li></ul>
  13. 13. Analytical Thinking and Decision Making <ul><li>Examples: Financial Analysis, Portfolio Management, Budgeting, Branch management </li></ul><ul><li>Potential: Employees (Analysts, managers) </li></ul><ul><li>Possible Game Styles: Role-play games, Detective games, Multiplayer interaction, Adventure games, Strategy games </li></ul>
  14. 14. Technical Scrutiny of Cheques at RPC
  15. 15. Cash Payment against Cheques at Teller
  16. 16. KYC – Savings Account Opening Game
  17. 17. Games in BFSI <ul><li>Merril Lynch Games </li></ul><ul><ul><li>Cyber IPO Game </li></ul></ul><ul><ul><li>Virtual Mergers & Acquisitions </li></ul></ul><ul><ul><li>Digital Debt Game </li></ul></ul><ul><li>American Institute of Certified Public Accountants </li></ul><ul><ul><li>The Turnaround Game </li></ul></ul><ul><ul><li>Catch Me If You Can (I and II) </li></ul></ul><ul><ul><li>Money Means Business </li></ul></ul><ul><ul><li>BizzFun </li></ul></ul><ul><li>Tomy Co. (Japan) </li></ul><ul><ul><li>The bank of life (piggy bank) </li></ul></ul><ul><li>Japanese Bankers Association </li></ul><ul><ul><li>My dream and Bank </li></ul></ul><ul><li>ICICI Bank </li></ul><ul><ul><li>Cheque-Mate game </li></ul></ul>
  18. 18. … for <ul><li>Recruitment </li></ul><ul><li>Induction </li></ul><ul><li>Branding </li></ul><ul><li>New Product Launch </li></ul><ul><li>Processes </li></ul><ul><li>Regulatory requirements </li></ul><ul><li>Business Strategy </li></ul><ul><li>Programming skills </li></ul><ul><li>Soft Skills </li></ul><ul><li>Product awareness </li></ul><ul><li>Customer </li></ul><ul><li>Advertising </li></ul><ul><li>Propaganda </li></ul>
  19. 19. Any Questions? For more information, Please contact: Chandra Shekhar Ghildiyal Deputy Head, Game Based Learning Tata Interactive Systems www.tatainteractive.com [email_address]

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