Hale :: NASA ::The Future of Collaboration

Copyright 2009 − MINDWEST Strategies www.mindwest.net
Introduction
High Performance
Complexity and threat
Englebart − CODIAK
Web 2.0
Connecting machines
Connecting content
Connecting people (collaboration)
Challenges
Next Steps
Technology trends
Web platforms
Collaboration 2.0
Enterprise IQ SM
Conclusion
1

John S. Hale
Government & Business
EOP (OMB, ONDCP, NPR), GAO/IMTEC, Peace Corps/IG, USAF, American Television & Communications Corporation (Time-Warner), Satellite Information Systems Company (SISCOM), Atlanta Technologies, MMI Companies, Northrop Grumman
Education
US Air Force Academy, University of Colorado, University of Denver
Informatics
X*PRESS Information Services, InfoDex, Information-Efficient Presidency, National Online Town Hall, Health Online, Knowledge Management Board, Hospital Informatics Strategy, Cynurgy Collaboration Portal, National White House Youth Media Campaign
Introduction 2

Copyright 2009 − MINDWEST Strategies www.mindwest.net High Performance
Complexity & Threat
The post-Cold War highly competitive technological era provides NASA with a compelling opportunity to combine the strengths that led to the dramatic technological advances of a decade ago with the wisdom required to maintain this nation's leadership in the global arena. National Performance Review − 1993 On January 14, 2004, the President announced a new Vision for space exploration ... NASA is in the midst of a transition effort of a magnitude not seen since the end of the Apollo program … . This transition will include a massive transfer of people, hardware, and infrastructure. ... GAO continues to emphasize that given the Nation’s fiscal challenges and NASA’s past difficulty developing systems within cost, schedule, and performance parameters, it is imperative that the agency adequately manage this transition in a fiscally competent and prudent manner. Comptroller General of the United States − 2005 4 I believe that the assembly of the International Space Station is a more difficult engineering feat than was the Apollo program. Certainly, completing the International Space Station, retiring the Space Shuttle by 2010, and managing the effective transition from the Space Shuttle to new commercial cargo and crew transportation capabilities, the Orion Crew Exploration Vehicle, and Ares launch vehicles are the greatest management challenges facing NASA since the Apollo era. NASA Administrator − 2007

Complexity & Threat
5 Space pioneers wanted for 520-day Mars experiment The European Space Agency (ESA) on Tuesday called for applications for one of the most demanding human experiments in space history: a simulated trip to Mars in which six "astronauts" will spend 17 months in an isolation tank on Earth. … The trip is fraught with many technical challenges, many of which are outranked by the question of keeping the crew healthy and sane. AFP/Yahoo − June 19, 2007 High Performance

Copyright 2009 − MINDWEST Strategies www.mindwest.net Concurrent Development, Integration & Application of Knowledge [A]s far back as the 1960s he was touting the use of computers for online conferencing and collaboration. … Like Vannevar Bush and J.C.R. Licklider, Engelbart wanted to use technology to augment human intellect. 6 High Performance
Douglas Englebart − CODIAK

Copyright 2009 − MINDWEST Strategies www.mindwest.net Web 2.0
Concepts
WEB 1.0 − static content / broadcast
WEB 2.0 − web apps / web svc / open platforms
7

Connecting Machines
The Semantic Web
Open Standards Rich applications Exponential adoption 8 Web 2.0 I have a dream for the Web [in which computers] become capable of analyzing all the data on the Web – the content, links, and transactions between people and computers. A ‘Semantic Web’, which should make this possible, has yet to emerge, but when it does, the day-to-day mechanisms of trade, bureaucracy and our daily lives will be handled by machines talking to machines. The ‘intelligent agents’ people have touted for ages will finally materialize.” Tim Berners-Lee, Founder, W3C, 1999

Copyright 2009 − MINDWEST Strategies www.mindwest.net Web 2.0
Connecting Content
National Intelligence Production Community Transition of the Web from isolated “information silos” into dynamic and manipulable INFOSPHERE . KNOWLEDGE MANAGEMENT 9

Connecting People
Architecture of Participation
Relationship Capital
COLLABORATION
Web 2.0
Groupware / Virtual Presence
Organizational Operating System
Communities of Performance SM
10

Challenges
Behavioral
− Intuitive Barriers ... “The Eyes Have It”
− Who’s In Charge? ... managers vs. techies
− Right Tool ... creative vs. executive
− Accountability ... “virtual water-cooler” vs. “real work”
Technical
− Limited standardization between Web applications
− Inability to interoperate
− No central management of Web applications
Web 2.0 11

Copyright 2009 − MINDWEST Strategies www.mindwest.net 12 Next Steps
Technology Trends

Copyright 2009 − MINDWEST Strategies www.mindwest.net Next Steps 14 Transformational / High Benefit <2 Years Knowledge management 2-5 Years Web 2.0 workplace technologies 5-10 Years Collective Intelligence Ubiquitous Collaboration Corporate Semantic Web

Copyright 2009 − MINDWEST Strategies www.mindwest.net 15
Web Platforms
Emerging Web platforms
Mapping − Google Maps API
eCommerce − Amazon eCommerce API
Collaboration − ???
More and more Web applications
More and more Web services
More interoperability and centralization of Web apps/svcs
Next Steps Harnessing the Power of Web Platforms Central frameworks for integrating Web apps/svcs

Technology Trends − cont’d
Shake-out among platform vendors
Vendor independence Vendor lock-in Third-party and in-house applications … one knowledgebase Targets “tighter integration” Best-of-breed/appropriate technologies from multiple vendors One “go to” vendor to call if there is a problem OPEN PROPRIETARY PROPRIETARY vs. OPEN PLATFORMS Next Steps

Collaboration 2.0
Web platform for cross-organization work
Rapidly dropping collaboration and transaction costs
Unleash power of human capital
NEW MODE OF PRODUCTION
New paradigm
Usual resistance but …
Next Steps

“ The Internet Is the Computer” & “Central Nervous System” essential to 21 st Century Enterprise IQ SM Copyright 2009 − MINDWEST Strategies www.mindwest.net 18
Collaboration 2.0
Next Steps

Enterprise IQ SM
Common virtual workplace
− Creative work
− Executive work
Real-time corporate intelligence
Collaboration & rapid adaptation
Vital to breakthrough performance
19 Next generation collaboration serves stakeholder needs across organizational boundaries and rapidly adapts for tomorrow. Web 2.0 serves people (not the people serving the platform). Otherwise … THEY WON’T USE IT. Next Steps

Copyright 2009 − MINDWEST Strategies www.mindwest.net Conclusion 20
Web 2.0 is about applications, services and open platforms
Collaboration 2.0 is mission-critical
Performance 2.0 is driven by mission and management – not legacy systems

Hale :: NASA ::The Future of Collaboration

by MINDWEST Strategies on Nov 16, 2009

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