Customer Service
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Customer Service - Presentation Transcript
- What’s good customer service worth?
- If you spent a lot of money would you get good service?
- First-class airfare : absolutely
- A night in the presidential suite : definitely
- Valet parking : probably
- Would you be willing to pay an extra $10 for this?
- Nice service at the DMV
- Company cost to give good customer service…
- 0
- Listening : $ Priceless
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1844 views, 7 favs, more stats
Seth Godin's blog inspired me to put this together. more
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