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Linux on the Corporate Desktop: We Did It, and You Can Too
 

Linux on the Corporate Desktop: We Did It, and You Can Too

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Presentation by John Goerzen at OSCon 2008.

Presentation by John Goerzen at OSCon 2008.

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Linux on the Corporate Desktop: We Did It, and You Can Too Linux on the Corporate Desktop: We Did It, and You Can Too Presentation Transcript

  • Linux on the Corporate Desktop
      • John Goerzen
      • OSCON 2008
      • [email_address]
  • A clarification...
  • A clarification... Photo from lukeisback.com (c) 2007, licensed under CC Attribution-ShareAlike 2.5
  • A clarification...
  • Agenda
    • Motivations
    • Expected Benefits
    • Making It Work
    • Did It Work?
  • Motivations
  • Image by Xander on Wikimedia Commons
  • John Goerzen's backyard
  • $300,000
  • Benefits
  • Single System Image Public Domain - US Gvmt
  • Hot Desking
  • Reliability & Downtime Public Domain (Wikimedia Commons)
  • Making It Work: Community
  • Is Linux a cheap Windows?
  • No!
  • Take advantage of Linux
  • We've Contributed
    • HDBC
    • gtkrsync
    • Features and Debian integration to gscan2pdf
    • Bacula for Debian
    • Feature diffs to Courier IMAP, Thunderbird, eGroupware
    • eGroupware CalDAV support (paid for)
    • Nuxeo trash support (paid for)
  • These were solid investments.
  • Making It Work: Technology
  • Debian
  • SystemImager
  • Gnome
  • OpenOffice
  •  
  •  
  •  
  •  
  •  
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  • Hardware
    • Desktops: focus on video
    • Laptops:
      • Make sure video looks good
      • Order one for testing
      • Test the suspend/resume extensively
      • We use LinuxCertified now
  • Making It Work: Management
  • What is risky? Photo by René Ehrhardt on Flickr - CC Attribution 2.0 Generic
  • "Convert Me First" Photo by Joi on Flickr - CC Attribution 2.0 Generic
  • Making It Work: End Users
  • Prep
  • “User Terror” Photo by paolo màrgari on Flickr - CC by-sa 2.0
  • Deployment Strategy
    • Classes
    • In-person at conversion time
    • Some people don't like change
    • Be supportive and patient
  • Making It Work: Supporting Linux Desktops
  • Rebooting: Not The First Thing to Try Photo by skyfaller on Flickr - CC by-sa 2.0
  • Logfiles - which, where, and when Photo by hamilton.lima on Flickr - CC by-sa 2.0
  • Did It Work?
  • A year later...
  • Did It Work? The specifics...
  • Things that we don't like
    • Groupwise + Evolution
      • Switched to eGroupWare + Thunderbird + Lightning
    • Have to test hardware before buying
    • Laptop resolution switching
  • Things that were OK
    • OpenOffice
      • Mostly positive feedback
      • Document import formatting imperfect
        • Some of that because people don't know how to format documents
      • PDF export features are very nice
  • Things that were OK
    • NFSv4
      • Core of it works great
      • Limit of 16 groups per logged-in user
    • VPN on the laptops
      • OpenVPN works great
      • Lack of good GUIs for it
  • Things that worked well
  • Viruses? What viruses?
  • Stealth Support Photo by kevin.j on Flickr - CC by-sa 2.0
  • Things that worked well
    • Single system image a great tool
      • Hard to resist the tendency to "just re-image it" when something happens
    • Open Source community participation
    • Linux itself
      • Stable, and has good logging
      • Better HW autodetection than Windows
    • Windows terminal server integration
    • Firefox/Iceweasel
  • Things that worked well
    • Far fewer licensing worries
    • Hardware lifespan
    • Opportunity to improve processes
    • Linux on shop floor touch screen devices
    • Desktop Printing
      • No printer or driver set up on the desktops
      • CUPS rocks
  • So... Did it work?
  • “ I can't imagine going back”
  • Questions?
    • [email_address]