Cool Collaboration application that can work within your CRM software September 4, 2009 By Jesus Hoyos www.jesushoyos.com CRM en Latinoamerica www.jesushoyos.com

This presentation is based on a demo I had with key executives from SimplyBox For more information about SimplyBox go to www.simplybox.com SimplyBox can be your Enterprise Collaboration Hub within your Enterprise Apps – CRM, ERP, SCM www.jesushoyos.com

This presentation is based on a demo I had with key executives from SimplyBox

For more information about SimplyBox go to www.simplybox.com

SimplyBox can be your Enterprise Collaboration Hub within your Enterprise Apps – CRM, ERP, SCM

SnagIt meets Diigo – it is like social bookmarking but you “box content”, you box pictures, sections of a web page, tweets, part of an email, part of an excel document… Then collaborate around that content with your peers… contextual collaboration… www.jesushoyos.com

SnagIt meets Diigo – it is like social bookmarking but you “box content”, you box pictures, sections of a web page, tweets, part of an email, part of an excel document…

Then collaborate around that content with your peers… contextual collaboration…

You box part of a Tweet or blog Bring the box to your CRM application Boxes can be associated to a Case, Lead, Opportunity, Contact or Account Collaborate within the CRM application Notes, Alerts, Comments, Emails www.jesushoyos.com

You box part of a Tweet or blog

Bring the box to your CRM application

Boxes can be associated to a Case, Lead, Opportunity, Contact or Account

Collaborate within the CRM application

Notes, Alerts, Comments, Emails

“ Boxing” from a Web Site www.jesushoyos.com Flash Electronics

“ Boxing” from Email Flash Electronics www.jesushoyos.com

“ Boxing” from a Powerpoint Flash Electronics www.jesushoyos.com

SimplyBox Collaboration -- “ Collaboration around specific nuggets of content Each Item Object includes meta-data so you can link back to source, search, tag, and more ” www.jesushoyos.com

SimplyBox Embedded inside SAP CRM -- “ SAP CRM Sales Team shares a Box for this deal, embedded into the SAP Opportunity record ” www.jesushoyos.com

SimplyBox Marketing Example -- Track & Collaborate: Competition and Industry Trends www.jesushoyos.com

SimplyBox Embedded Example - “Grid View” www.jesushoyos.com

Combining Unstructured Intelligence + Structured Data Displayed in “Free View”. The nuggets literally float in an unstructured way. www.jesushoyos.com

Dashboard View Summarizing All SimplyBox Activity and Collaboration ( “Enterprise Glue” that goes way beyond just CRM -- “Total Customer Experience Management”) Also, real-time Alerts available via SimplyBox toolbar www.jesushoyos.com

Collaborating around non-CRM SAP Data ( “Enterprise Glue” that goes way beyond just CRM -- “Total Customer Experience Management”) www.jesushoyos.com

Enterprise Dashboard Message with attached “Nugget” “ Box and Send” -- Grab a key Nugget from any part of SAP, then put it in front of someone Quick and Easy! www.jesushoyos.com

“ Box and Send” Message (Close-up View). The Conversation is Tracked back into the System. www.jesushoyos.com

“ Box and Send” Example 2 -- Grab a key Nugget from any part of SAP, then put it in front of someone Quick and Easy! www.jesushoyos.com

Easy to use Works as SaaS, Hosted or OnPremise It is already integrated with SAP CRM Empower the Sales Rep with more information… because of this, I think sales reps will use the CRM application more often Conversations are within the CRM application, not elsewhere Great way to acquire more knowledge about your customers from prospect to cash www.jesushoyos.com

Easy to use

Works as SaaS, Hosted or OnPremise

It is already integrated with SAP CRM

Empower the Sales Rep with more information… because of this, I think sales reps will use the CRM application more often

Conversations are within the CRM application, not elsewhere

Great way to acquire more knowledge about your customers from prospect to cash

Google Me: “ Jesus Hoyos”, CRM Twitter: @jesus_hoyos Blog in Spanish: www.jesushoyos.com Microblog in English: www.jesushoyos.com/crm_in_latin_america www.jesushoyos.com

Google Me: “ Jesus Hoyos”, CRM

Twitter: @jesus_hoyos

Blog in Spanish:

www.jesushoyos.com

Microblog in English:

www.jesushoyos.com/crm_in_latin_america