Jess McMullin

banff business business fluency businessfluency businessofexperience buy-in canux canux07 canux2007 citizen experience customer experience customer experience design cx design experience facilitation government ias10 iasummit influence prototyping service design user experience ux valuecentered valuecentereddesign more…

2.0 2007 advice alignment banff business business fluency businesscentereddesign businessdesign businessfluency businessofexperience buy-in canux canux07 canux2007 change citizen experience clients codesign customer experience customer experience design cx design design advocacy design games digitalnow digitalnow07 experience facilitation gov20 government ias10 iasummit iasummit06 iasummit07 iasummit2007 influence local government mba methods municipal organizations paper prototyping policy policymaking prototyping public sector roadblocks sda service design students systems teams user experience user experience design ux ux101 uxott uxweek valuecentered valuecentereddesign web work workshop …less