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Designing Influence - Drupal Camp Alberta

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    Designing Influence - Drupal Camp Alberta - Presentation Transcript

    1. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca Designing Influence Jess McMullin nForm User Experience
    2. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca Questions
    3. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca What Makes a Great Product?
    4. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca So Why Isn’t Every Product Great?
    5. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca Success is the Not the Rule
    6. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca Latest Standish Group Chaos numbers
    7. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    8. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    9. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca DESIGN MATURITY
    10. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca UX still doesn’t guarantee success
    11. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca WHY NOT?
    12. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca THE TEAM THE MARKET THE CLIENT!
    13. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca ORGANIZATIONS CRIPPLE PRODUCTS
    14. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    15. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    16. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    17. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    18. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca FORKOFF, as in, you think during the signoff meeting: “I would rather stick a fork in my eyeball than make one more change”
    19. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    20. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca The Review & Approve Cycle REVIEW & APPROVE CREATION & REVISION
    21. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    22. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    23. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca THE
    24. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca HUMAN RISK AVERSION
    25. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca HUMAN BEINGS
    26. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca HOW TO DEAL WITH IT?
    27. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca Ways
    28. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca MOVE
    29. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca START WEARING A SUIT
    30. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca Maybe you don’t like suits
    31. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    32. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca Ummmm... That’s swell, Jess
    33. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca So, how do you influence outcomes?
    34. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca HUMAN BEINGS
    35. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca DON’T WE KNOW A THING OR TWO ABOUT DESIGNING FOR HUMAN BEINGS?
    36. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca 4 Keys for Influence
    37. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca EVIDENCE
    38. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca FLUENCY
    39. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca EMPATHY
    40. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca AUTHENTICITY
    41. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca 3 Elements of Influence
    42. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    43. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    44. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    45. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca Who Are the People?
    46. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    47. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    48. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    49. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    50. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    51. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    52. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    53. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    54. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca The Influence Process
    55. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    56. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    57. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca The
    58. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca What Are the Decisions?
    59. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca WHERE DO YOU NEED MORE “YES”?
    60. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca VERY NEXT DECISION INFLUENCE? WITH WHO?
    61. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    62. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    63. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    64. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    65. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca STEPS 1. COLLECT background 2. CONNECT with individuals 3. CARE/CONCENTRATE/CONFIRM 4. CONTRIBUTE your own ideas 5. CODESIGN create together 6. COMMIT to specific action
    66. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    67. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    68. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    69. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    70. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    71. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    72. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca
    73. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca Evidence Fluency Empathy Authenticity
    74. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca Create great products & services
    75. DrupalCamp Alberta 2009 @jessmcmullin bplusd.org nForm.ca Thank you! @jessmcmullin nForm User Experience www.nForm.ca www.slideshare.net/jessmcmullin

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