CITIZEN EXPERIENCE DESIGN
Examples, Challenges and Opportunities for Improving the Citizen Experience
UX India 2013 | October 26, 2013 | Bangalore
Jess McMullin | The Centre for Citizen Experience | @jessmcmullin
Keep in touch!
The Centre for Citizen Experience
jess AT ctzn DOT ca
http://citizenexperience.com (.org coming soon)
Many thanks to the following great folks
who helped make this talk better.
» Councilor Don Iveson, his staff & the City of Edmonton
» City of Vancouver, Transportation Planning
» Government of British Columbia, Ministry of Citizens’ Services and Open
» John Fetterman, Braddock, PA, & Levi Strauss
» Code for America, Textizen, and Civic Industries
» Consumer Financial Protection Bureau
» Government of Alberta
» UK Government Digital Service
» Heather McMullin, Harry Max, Kes Sampanthar, Laura Wesley
» Vibhanshu Sharma, Bapu Kaladhar
» All the great Flickr users who share Creative Commons photos
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