Business Origami - paper prototyping for systems and service design

by Jess McMullin on May 21, 2010

Business origami is a simple yet powerful method for creating quick system prototypes for envisioning new services and experiences.

Business origami is a simple yet powerful method for creating quick system prototypes for envisioning new services and experiences.

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Business Origami - paper prototyping for systems and service design — Presentation Transcript

Business Origami

Paper Prototyping for Systems Design

Business Origami Session

Courtesy Prof. Kenta Ota, Chiba University Design Department & Design Division, Hitachi Ltd.

People

Locations

With more people

With interaction and value exchange

Sometimes there’s other people

And other locations

Interaction & value exchange can happen between locations

Which requires a particular channel. An interaction using a particular channel is a touchpoint.

Sometimes interactions are with a system, instead of a person

And we don’t have to have all the details

Sometimes we want to show backstage

So we understand what happens behind the scenes to make anexperience work.

Thanks!
Want to use business origami in your organization?
Get in touch with Jess McMullin at theCentre for Citizen Experiencejess (at) ctzn.ca