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“ You haven’t called in the few days (description). I am not sure whether you’re upset with me (1 st interpretation), or you’ve been busy (2 nd interpretation). What’s going on (request for explanation) ?”
Write a perception check for the situation you are assigned.
Note the behavior, two interpretations, and a request for explanation or clarification.
Example- “You haven’t called in the few days (description). I am not sure whether you’re upset with me (1 st interpretation), or you’ve been busy (2 nd interpretation). What’s going on (request for explanation) ?”
Sociologist Erving Goffman used the word face to describe the presenting self and he coined the term facework to describe the verbal and nonverbal ways we act to maintain our own presenting image and the images of others.
Identity management is collaborative, Identity –related communication is a kind of process theater in which we collaborate with other actors to improvise scenes in which our characters mesh. What happens at one moment is influenced by what each party brings to the interaction and by what happened in their relationship up to that point.
People differ in their degree of identity management, high self-monitors adjust their communication to create the desired impression, low self-monitors express themselves not paying attention to others impression of them.
Impression management in mediated communication, computer-mediated communication limits the potential for identity management. Losing the face-to-face expressions, posture, and gestures are not conveyed.
Impression management and honesty, certain situations in impression management are dishonest, a manipulative date pretends to be affectionate in order to get some. Each of us has a repertoire of faces, a cast of characters, and part of being a competent communicator is choosing the best role for the situation.