Online Collaboration In Learning Emergency Services


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Presentation to Emergency services on the use of Web 2.0 services to support training. Some focus on FusED, the software behind

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  • Technology is changing so fastChallenge to work out what will work well in education and training and how to use itWhat we do.Education / training / careers services on the InternetIncludes traditional web stuff, mobile, collaboration, 2d and 3d webFocus here on 2d and collaboration
  • Collaboration in learning has been around for as long as learning itself. There is nothing new conceptually in the basic idea however this workshop will open up for discussion ways in which technology has opened up ways to collaborate on an unprecedented scale.Who among us has asked for help or advice when making an important decision (eg a purchasing decision such as buying a used car, going on holiday etc)?Who do we rely on for opinions?experts? (what constitutes an expert?)Who is in some sort of club? What makes certain members expert? Do you check their formal accreditations/qualifications? Do you know them personally?How do you figure out who you can trust?Consider the online worldWho is a member of a forum? do you trust the advice offered in the forum?Who has read a book review (eg on Amazon)?Who has visited a travel siteHas that influenced you decision?Who has used wikipedia?
  • 10 years or so ago Internet was very different.Company sites – largely informationaleCommerceAs a generalisation, information largely moved one way, so it was a model for publishingToday however, it has moved from a publishing paradigm to a participation paradigmInteraction – with other people – is far more prominent on the WebAnyone who can access the Internet can create a presence for themselves on the Web at no costYou can have blogs (in their simplest form, online diaries), participate in social networks such as myspace, bebo,facebook etc.Share photos, videos, thoughts etc with others. You can comment on other people’s content.You can take other people’s content, adapt it and republish it.There are many, many services on the Web that empower individuals, giving them the chance to have a say or publish whatever they wantThese services, sometimes characterised by the label Web 2.0 have really been behind the empowerment of the individual. Smart organisations have also realised their power and use them effectively to communicate with their customers, potential customers, employees etc Training is an example of where many of these companies have looked to exploit these technologies.The way information is structured and presented to us has also changed over the last 10 years.Back then when searching sites we would often be presented with a keyword search or the information may have been structured and we would have these complex browse structures/taxonomies to navigate through.These taxonomies were often created by ‘information management experts’ and their use of language often differs quite dramatically to the ‘lay-person’Now, anyone can label a piece of information with a tag and use the language they and their peers are familiar and comfortable with
  • My ‘personal’ Web is starting to look like quite a complex place.I have identities and content on many of these services.Remembering where and how to access that content is a considerable task in its own right,Let alone sharing it or if you are not me, trying to find it.Many of these services are optimised for one thing only – egyoutube – video, flickr –photos, slideshare – powerpointsFrom a learning or training perspecitve, it is nice to have these materials available in one placeLearning management systems do this to an extent typically represent an organisations view on learning and teachingBut what about the learners view? lot of interest in Personal Learning Environments (PLEs) recognition that in some instances the training systems need to fit with the individual’s needs and environmentMost of these logos represent websites that offer services that are very useful for all sorts of things, including education and training.But if I as a learner, or an educator, am using them, how do I bring them all together to provide a meaningful education experience?RSS!(really simple syndication)Enables me to push out information in a format that is easy to understand and easy for other websites to useEg CFS incidents RSS feedCFSwatch to Twittter -> to other services such as mobile (SMS), PLE – all this stuff together is what ‘lifesstreams’ are all about
  • An example of re-using information that is supplied via RSSTwitter is a micro-blogging service where anyone can post their thoughts, information etc in 140 characters or less.In this account I collect information from the CFS incidents feed, push it to Twitter where I then get updates on my laptop or my phone.
  • Ok – so you’ve jumped on board the Web 2.0 bandwagon and now your our there sharing your photos on Flickr, contacting old friends, colleagues, family around the world on Facebook, sharing your thoughts and what you’re up to on Twitter, writing a blog, reviewing books on Amazon, contributing to wikipedia and so on.How do you provide a consolidated view of all this activity and why would you want to?What value may it have in training1. For the benefit of others:Supposing you are an expert in some area, publishing your activities etc in relation to this can become a great learning resource for others.Even if you’re not ‘an expert’, if you are part of a community it is likely you will share common interests, values etc and that community will value your opinion (recommendations etc)Promote your online identityThe lifestream blog also talks about managing and controlling your identity but in reality, that aspect is limited. You can however promote aspects of your online identity in a certain way. This may help you professionally or personally.To follow peopleFollowing other’s lifestreams enables you to stay connected to them in some way. Learn from them, or simply just be kept up to date because you are interested in them.To record part of your lifeRecording everything is (at this time) pushing it a bit far and why would you want to? It impacts others as well as yourself. However, recording certain aspects of it can be quite valuable for you and others. Supposing you set a goal to reach a certain objective – recording your progress can be valuable as a measure but also an incentive. Reflective recording (eg blogs) can also enhance your learning.
  • Lifestreaming service for educators (only those with an interest in education can join)Sharing ideas, information, materialsTagging those materials in a manner that is meaningful to the audienceSetting up new communities/courses/events is as simple as creating a tag.Exchange of ideasEvaluation, assessmentCollect content from all around the Web and aggregate it in a meaningful way
  • So this is what the login screen looks like. To the right is a brief snapshot of current activityAt the bottom is a tag-cloud of popular communities
  • Here we can see examples of rss at work.Information from this page can be fed into any other another web page.I also pick up information from other sites that contain information about me, information that I have created or just other information that I find usefulEg my delicious (tagging) accountMy Twitter feedMy blogThe CFS incidents twitter feed.
  • On this page I can see what other people that I am interested in are doing.In the same way that you can subscribe to information, news etc, you can now also subscribe to people.
  • The blog here isn’t the blog.When I created my account I already had a blog so rather than creating a new one I simply linked to my existing one.There is of course a built in blog that I could have used.Blogs are really important tools in personal learning environmentsTeacher/trainers can use them to create or put their learning materials onDiscussions/comments can be made on themFor learners they are really powerful for reflectionThey are also great for assessment
  • Privacy is often an important consideration in the deployment of a social network. While it is great to have massive, open services such as myspace, Twitter, many organisations and communities of interest have a desire to share their presence and content to a well-defined audience.For example, large companies that need to discuss but protect sensitive information.Even where the information is not confidential, many people are not comfortable sharing their work/education in a very public fashion (eg new teacher/trainer or one with limited online experience may progress quite warily at first. Learners who only want to share their work with an instructor and so on.Education and training, like many other aspects of our lives now, is a 24*7 endeavor. The services that drive it need to be available wherever and whenever we are. And should be accessible through the devices of our choice.
  • Online Collaboration In Learning Emergency Services

    1. 1. Using online collaboration tools to support training<br />Presentation to SAFECOM: 29/1/2010<br />
    2. 2. Background <br />Learning is a ‘social’ thing<br />‘Connecting’ with others to learn<br />Collaboration in learning<br />Think about some recent learning you did, either formal or informal – (how) did it involve others?<br />A ‘good teacher’ is a leading learner in a community of learners<br />Special interests, hobbies<br />Making an important purchasing decision?<br />Where do you go to for help?<br />Club membership, Internet forums<br />How do find an expert? <br />
    3. 3. The rise of the Social Web<br />Evolution of the ‘Web’<br />Web 1.0 -&gt; Web 2.0<br />Perhaps characterised by:<br />Publishing -&gt; participation<br />Taxonomy -&gt; folksonomy (tagging)<br />Empowerment of the individual<br />Personal websites -&gt; blogs, social networks<br />Realising the promise of the inventors of the Web<br />A platform for collaboration<br />
    4. 4. My Web<br />
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    9. 9. Lifestreaming<br />What is a lifestream?<br />From the lifestream blog, it is ‘a chronological aggregated view of your life activities both online and offline.’<br />Why do it?<br />For the benefit of others<br />Promote your online identity<br />To follow people<br />To record part of your life<br />
    10. 10.<br /> provides Australian education and training professionals with an online networking and profile space<br />Use to:<br />Create an online professional profile<br />Connect with educators who have similar interests<br />Share links, news, photos, ideas, opinions<br />Blog about your work and professional learning<br />Aggregate your online activity to showcase what you are doing online<br />
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    17. 17. FusED<br />Lifestreaming software to support learning<br />Can be deployed as a public or private service<br />Open/closed network<br />Privacy important consideration for many trainers/learners/organisations<br />Can be configured to support one organisation/multiple organisations<br />Aggregates content from all over the Web<br />Mobile (iPhone/iPod Touch) interface<br />Anywhere, anytime learning<br />Need to consider the needs of your training/learning cohort<br />
    18. 18. Considerations <br />Collaborative learning environments are great for sharing, discussion, reflection<br />Assessment<br />Experimenting with ‘back-channels’<br />Brave new world of lecturing<br />Can it be overdone?<br />‘Stepping out of the now’<br />Think about the design<br />What are your expectations?<br />Your learners needs/environment/expectations<br />Transference vs transformation<br />Full time / part time / volunteer workforce<br />Raw recruits / mature age – experience<br />RPL<br />Don’t rely on just the technology<br />