Presentatie KHN Drechtsteden 01032010

Horeca & Sociale Media Maandag 1 maart 2010 Het Pakhuis In Vino Veritas NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 1

Welkom! Cada dia es una Fiesta ! “Visionair netwerken” Jeroen van der Schenk NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 2

WARNING... NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 3

Journaal 1996 NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 4

TRENDS NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 5

Edelman Trust Barometer hoog vert rou wen laag 2000 2010 NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 6

De ontwikkeling van het internet INTERNET = SOCIAAL = WEB 2.0 ‣ Web 1.0 ‣ Web 2.0 ‣ Web 3.0 ‣ Web 4.0 NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 7

De doofpot bestaat niet meer... NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 8

De ontwikkeling van het internet Global Brain! Web 4.0 Web OS 2020 - 2040 connectivity of information Semantic Web Web 3.0 2010 - 2020 Social Web Web 2.0 2000 - 2010 Web 1.0 connectivity of people NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 9

Groundswell* (1) Mensen Een sociale trend waarbij mensen (1) nieuwe technologie (2) gebruiken om dingen te doen en te maken (3) met anderen, in plaats van gebruik te maken van de gevestigde orde organisaties en overheid. (2) Technologie (3) Economie NEWMEDIA * Groundswell by Forrester Research !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 10

Iedereen kan sturen.... NEWMEDIA * Groundswell by Forrester Research !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 11

WEB 2.0? NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 12

Wat is ‘social media’? ‘Any online technology or practice that lets u share (content, opinions, insights, experiences, media) and have a conversation about the ideas we care about’ bron: socialbrite.org NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 13

Organizing without organizations collective (inter)action cooperation collaborative production conversation sharing personal currency ( = intangibles) create identity NEWMEDIA ‘Here comes everybody’, Clay Shirky, 2008 !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 14

Informatie publiceren NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 15

Ervaringen delen NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 16

Ervaringen delen; wie neemt de moeite? 72% van alle Nederlanders maakt gebruik van review- en vergelijkingswebsites alvorens een dienst of product aan te schaffen. 23% van alle Nederlanders levert een actieve bijdrage door ervaringen via internet te delen. NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 17

Collaboration NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 18

Collective (inter)action Virtual social networks: “Webtribes” ‣ Social ‣ Business ‣ Socio-business ‣ Serious gaming NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 19

Blue Ocean Strategy NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 20

NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 21

Disruptive bypass NEWMEDIA Ronald van den Hoff - Serial Entrepreneur !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 22

Disruptive Businessmodels NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 23

Wisdom of the crowd?! NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 24

Co-creation NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 25

Co-creation NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 26

99designs.com - the end of individual designers? NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 27

Crowdfunding NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 28

Power of the crowd?! NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 29

Er is maar 1 waarheid, mijn waarheid.... NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 30

Over reputatie gesproken... NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 31

Over reputatie gesproken... “…Beetje flauw om Transavia de schuld te geven. In ieder geval kun je daar beter mee vliegen dan met Turkish Airways, want die landen soms ongeveer op Schiphol…” NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 32

Hotelclassificatie onderwerp van discussie NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 33

Crowdforcing & arbeidsmarktcommunicatie NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 34

(virtuele) dialoog Reservering Reviews (social media, reviews, weblogs, etc....) BUSINESS 2.0 NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 35

Transactie of dialoog? TRANSACTION INTERACTION WEBSITE SOCIAL MEDIA BOOK NOW COMMUNICATION ORDER NOW EVENT DRIVEN .......... Blogs Reviews Tags RSS BACKOFFICE Photo Audio Video SYSTEMS 3RD Wiki PARTIES Social network NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 36

Amazon.com | How social can you be? 10% product info 90% social info NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 37

Dutch Hospitality Industry 100% 0% product social info info NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 38

Zo doe je het! ‣ Luisteren ‣ Verbinden ‣ Helpen (kennis delen) ‣ Vragen NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 39

LUISTEREN NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 40

VERBINDEN is!’ n ce ud ie e a re th h e o w ‘G NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 41

HELPEN NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 42

VRAGEN !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% NEWMEDIA FAN Free Agent Network ? 43

MINDZ.com | SVH Community NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 44

TOOLS! NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 45

Youtube NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 46

About Twitter... Twitter is a free social networking and micro- blogging service that enables its users to send and read messages known as tweets. Tweets are text-based posts of up to 140 characters displayed on the author's profile page and delivered to the author's subscribers who are known as followers. NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 47

Twitter for Dummies @ = Reply to [username]. RT = Retweet IRL = In Real Life DM = Direct Message PRT = Partial Retweet LMK = Let Me Know BTW = By The Way NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 48

Foursquare? NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 49

Google comes IRL NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 50

Google’s Goggles NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 51

Google Buzz versus Twitter & Facebook NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 52

Handig & gratis! NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 53

Bedankt! Jeroen van der Schenk twitter: @jvdschenk www.jeroenvanderschenk.nl NEWMEDIA !"#$%&'()*+%&$+$&,$-%./%% 0$&"$1%,21%-$&%!3)$14% FAN Free Agent Network 54

Presentatie KHN Drechtsteden 01032010

by Jeroen van der Schenk on Mar 01, 2010

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Presentatie KHN Drechtsteden 01032010 — Presentation Transcript

http://www.socialbites.nl	3
http://www.mindz.com	1